user
KS Autocare
575 Page Ave, Elgin, IL 60120, United States
Appearance
KS Autocare
Comments
Co
Review №1

K & S have been very kind and informative of any and every problem I’ve had with my vehicle. The repairs they have done to my brakes are like new, the prices are fair, and the environment is honest and forward. They have kept their promise in terms of keeping a timeline and follow up to make sure I’m satisfied with the work they’ve done. Absolutely recommend!

Mi
Review №2

Was recommended by a friend. Extremely trustworthy. Easy to talk to. Explains repair and price is always reasonable. Been going to K&S for 8-9 years. Top notch.

Re
Review №3

Loved this place, they fixed my car, gave me a reasonable price and they gave me a check list of things that may go wrong later. Definitely coming there next time. The costumer service was excellent as well.

Da
Review №4

Kind, smart, understanding, professional! From the initial phone call I knew this was the shop I was going to use from now on!

Ch
Review №5

I took my 19 year old car in to get checked out. They were thorough and went over what needed attention and what could be put on a watch list. No pressure to fix everything. He even had pictures. I feel that they are a very trust worthy repair shop. K&S is now my go to when I need some car repairs.

gu
Review №6

Seth and this team did an amazing job! My car runs good. Great customer service highly recommend! I will be taking my vehicle here from now on.

Ja
Review №7

Expert service, reasonable prices.

Do
Review №8

This was my first time coming here. Dont really have a opinion yet as We only had a oil change done. It was a bit pricey compared to the other places I go. But the cost of everything seems to be on the rise. I will try again in the future. Thank you Seth for the conversation and quick service.

Co
Review №9

Had a great auto repair experience at KS Autocare. Mike and Seth treated me fairly. They were honest and upfront about all costs. My car was completed fairly quickly and the work was done right. They even gave me a ride to and from my home. I now have a place I can go when my car needs repair that I can trust. THANK YOU Mike, Seth, and team!

Ky
Review №10

Great shop, very honest, an thats hard for myself to say because ive dealt with alot of dishonest shops.

Ma
Review №11

Seth and Mike are top notch. They are friendly, communicate well, and the prices came in lower than we expected. My in laws have used these guys for the last 10 years without a single complaint. You want it done right the first time? Go see Seth or Mike and they will take care if you.

AL
Review №12

First time to come here for a repair. Glad that I found this place! The owners, Seth and Mike, are helpful and knowledgeable. They explained thoroughly what needs to be done. The price was reasonable and the service was excellent. Thank you, guys!

To
Review №13

Mike and Seth are incredibly professional. They make sure I understand what service is recommended. They let me know what service might be coming in the future. They let me know when the service will be completed and they have never let me down.

Ga
Review №14

Reliable professional service at a reasonable price.

Co
Review №15

My go to shoot you straight mechanic! No BS, always amazing quality!

An
Review №16

Great local repair shop. They are honest guys with fair prices. They have a great interactive software that emails you pictures and notes of the vehicle inspection report and lets you decide what repairs you would like them to do. It made my life so easy. They didnt try to up-sell me with things I didnt need. Took care of my car. Im glad I found them. Thanks Seth.

Ba
Review №17

Seth and Mike both went way out of their way to help when my husband was in the hospital. Besides great service (which we always get), they really stepped up to the plate for us.

Ro
Review №18

As always. The job was done as promised time wise and for a fair price. I appreciate K&S. Thank you.

Ed
Review №19

A real honest mechanic! I brought my Toyota for a typical oil change and they told me about my tires that were about to split. I had to get them replaced but had they not checked It would of been major trouble for me and the car!Real awesome guys too!

Ro
Review №20

Seth and Mike are awesome. So hard to find good, honest people like them. Extremely knowledgeable and courteous. I just moved close to the area and Ive found my new mechanic. Thanks for everything guys.Update: Another successful visit. Repairs done right, car works great, price was awesome. Thanks again guys.Update 2.0: Tire fell off in front of the house. Created a huge problem. Not only were Mike and Seth able to look at the issue right away, they were able to complete all the work in just a few days. Car is running great again. Its incredible to have a trustworthy mechanic who you know is looking out for you and your vehicle. The service here is second to none. Thanks again for everything guys. Youre awesome!

B
Review №21

K&S Automotive provides customer service that goes above and beyond every time I visit. My mom and I both have been using K&S for our cars over at least a decade, and won’t go anywhere else. They handle regular maintenance with ease and flexibility (and send reminders when it’s time for the next maintenance visit, very helpful). They also repair the unexpected car issues that come with an aging vehicle efficiently. Seth and Mike detail the options for repair, including any manufacturer bulletins or recalls that should be performed first, explaining in detail the options and recommended solutions to get the car back in working order quickly. And they take extra care with Mom. Thank you Seth and Mike!

Jo
Review №22

Its hard finding a good mechanic. Even harder finding a good mechanic that you trust. Well; Seth and Mike Are the real deal. Ive been coming here for years with small repairs and big repairs. They are professional and very thorough. They will tell you whats going on with your vehicle and exactly what they will do to fix it. Yes; they fix everything. They take great care of my Toyota and Land Rover. These guys definitely deserve 5 stars!

An
Review №23

We recently moved to the area and we were happy to find a good solid place to receive maintenance for our cars. The staff is extremely honest and professional. We will absolutely return to them for any future car repairs

Ga
Review №24

I have used KS Autocare for about 5 years. I like to do most of my car repairs myself but sometimes I dont have time or its a bigger repair than I can handle. Its hard enough to trust my vehicle with others, but to trust also that its going to come back better and not worse than it was before is something totally different. It didnt take long for me to trust Mike and Seth with my vehicles and I now consider them friends. Friends that my family relies on to have a safe and working vehicle to get us around. I call them first when my vehicles need help. Thank KS Autocare team for the great work!

Da
Review №25

I just had my Honda worked on with very professional people. They are honest and do excellent quality work! I highly recommend them!

Jo
Review №26

Ive been taking my truck here for the last year and since day 1 they treat you as part of their family. They go above and beyond and suggest things that may need to be done but at the same time, dont pressure you into it. Theyve also offered to give me a ride or come pick my truck up from my home. All in all I would recommend KS to any friends or family

Br
Review №27

Provided good review of what needed to be done and not needed.

Ja
Review №28

Nice, honest guy. I would definitely come back here again.

De
Review №29

We have always had a great experience with the folks at K&S Autocare. They are very professional and trustworthy. I have recommended their services to others in the past and would continue to do so. They do excellent work!

Ja
Review №30

KS Autocare in Elgin…Great service and proactive to keep my 2005 Honda Odyssey with 187000 miles in good running condition . I absolutely trust Seth and Mike and their team and have been using them since we moved here in late 2018. excellent to work with. Send reminders. Later check back to see how the car is running. Great team! I have confidence in keeping my car running reliably! Thank you Mike and Seth!

St
Review №31

Seth and Mike are the BEST! Great Service, professional and they really care about YOUR complete satisfaction!

ti
Review №32

Up front and personable. Took the time to explain what was wrong and photographed each part of the car in questioned. They even advised against fixing things would ultimately cost me a lot of money down the road because of the condition of the rest of the vehicle. Honest guys.

Ri
Review №33

Diagnosed & fixed the same day, special thanks to Doug with his knowledge of the Cadillac Northstar. Communication with Seth on work performed was excellent.

Pa
Review №34

Always there for me. You do the work in a timely manner. Pick up car if Im not having a good day. Thank you

Da
Review №35

Nice people but way over priced,went to other mechanic shops for way cheaper for the same quality of work. save your money and keep shopping else where.

Da
Review №36

I brought my truck in with a request to fix a problem with my supercharger. They fixed something else they thought was the problem, charged me $300 for it, and it did not fix the problem. What a big waste of time and $!!. Why should I have to pay for a mechanics guesswork that is wrong and doesnt pan out???

Ci
Review №37

We always feel that we are being treated friendly, professionally and fairly. We trust in K & S for honest and superior service!

Ca
Review №38

Fast, efficient and friendly service. Fair prices & no pressure to perform services that werent necessary. They even contacted a shop that had previously worked on my SUV to make sure they honored the warranty on past parts. Glad I listened to the people who recommended KS Autocare.

Ja
Review №39

K&S never disappoints. We have been taking our cars to Mike and Seth for years. They take the time to investigate any car problem that we have brought them. Also, they don’t push to have everything done at once. They share what needs to be done and timeline out the rest of the work.

My
Review №40

Great 5star service.

Li
Review №41

I have known Seth and Mike since they were youngsters. I recently bought a new CR-V and prefer to have my work done with them. They kept my Oddessey running and safe so why not my new car. I have been coming here since they started in business. Honest and fair prices.

Ca
Review №42

Mike found a serious problem after I told him about a clicking or ticking like sound that I started hearing. He fixed it right away! So grateful! Thank-you Mike and Seth!

Cr
Review №43

Seth was eminently pleasant, friendly and knowledgable. The office is clean and organized. Mechanic reviewed the car in a timely, if not speedy fashion. Communication was clear. Would have liked to have been offered an alt option with pros and cons, but price was clearly explained, and there was no pressure to replace everything. Place is neither cheap nor expensive, but seemed fair and appropriate. I would recommend K&S.

Ju
Review №44

In February 2019, I wanted a 2nd opinion on a car repair estimate I had received from another repair shop so I looked up reviews on auto repair shops near Elgin. KS Autocare was rated highly so I made an appointment. (I was told at the first auto repair place that unusual tire wear on my 2015 Toyota Corolla with 57K miles meant that I needed 2 rear struts for $1K.)At KS, the receipt said, “There were no codes stored and all monitors have run to completion.” Seth & Mike explained that the rear tires were chopped up and said it was possible that the rear shocks might be bad, but they didn’t think so because the shocks weren’t leaking and the car was not that old. They said it needed tires and an alignment. I ended up getting new tires and have not had any issues with the shocks.I believe that Seth & Mike at KS Autocare run a reputable, honest car repair business and have started bringing my car to them for service and would highly recommend.

Bi
Review №45

We have had both of our kids cars worked on by Seth and Mike multiple times. I can do some things on my own, and they always tell me all the various issues they find and let me decide which ones I want them to do. They also are upfront about which repairs are critical and which ones can wait a bit.Very honest business. I would highly recommend them!

Sc
Review №46

All my vehicles go to K&S and have for years. They are honest, fair, helpful, and dependable and they have truly spoiled us with their great service for these many years. Thanks guys!

Sy
Review №47

Great guys! They do a great job, highly recommended!

Je
Review №48

Brought my mom and dads car in for front brakes on extremely short notice. Seth, Mike, and Doug got me in and taken care of right away and did an excellent job! They are incredibly affordable, thorough, and care about their customers so much. Thank you guys for everything!

mi
Review №49

Great service knowledgeable for all types of vehicles honest and they keep you informed of your vehicles repairs as its happening so you can decide if something needs to be done right away or you can put yet off till later

Ad
Review №50

I recently had trouble starting my Honda Accord and didnt quite know what the cause was. One day it completely wouldnt start so, being new to the area, we went online to do some research of repair shops in the area. We read the positive reviews of K&S Automotive and are happy to add our own review as well. Mike was incredibly helpful from start to finish. He really did treat the car like it was his own! He got us back on the road even though it was Christmas Eve. K&S Automotive and their friendly staff can be trusted with all of your auto repair needs.

Br
Review №51

It is very hard to find an automotive shop you can trust. Fortunately, I found K & S Automotive! I have dealt with both Seth and Mike on numerous occasions, and they run their shop like businesses used to be run...great customer service and honesty. Each of them make you feel like your car is as important to them as it is to you. I cant recommend K & S enough!

Je
Review №52

Ive had multiple cars worked on by K&S and Im always satisfied with the estimation process and explanation up front as well as the completed work. I have an upcoming 100K mile up keep and K&S is saving me money over the dealer prices.

Ja
Review №53

Absolutely the best in the east....Elgin that is. These folks have saved me a bundle just in the past few years.

DE
Review №54

We are always very satisfied with the K/S Team . They have been caring for our safety for 18 years, and I would not even consider going anywhere else for automotive care or advise. They are not only OUR- MECHANICS, they are trusted friends. Please dont waste anymore of your time shopping around for discount auto-care, bring your cars/ Light-trucks to K/S, and never worry again if your car is safe to take on that Road-Trip you been dreaming about. (DEAN / JASMINE ) Elgin,IL

An
Review №55

K & S auto provides excellent service. They are very helpful and informative at a fair price.

La
Review №56

Seth was great, a real pleasure to work with! He went out of his way to help me make a sound business decision on a challenging and expensive repair. Couldnt be happier with the overall experience and would most definitely recommend these guys.

Jo
Review №57

Mike and Seth provide exceptional service, professional and good.

Fr
Review №58

Mike, Seth & their team have been taking care of my/our vehicles for >15 yrs -- company cars & personal vehicles. Always fair, thorough, honest & flexible with scheduling. These guys EXCEL at preventive maintenance -- I dont think Ive EVER had big breakdowns or repairs. Ive NEVER been stranded because they helped me do things on schedule BEFORE it grew into expensive downtime & (SURPRISE!) a big $$$ repair bill! I highly recommend K & S Automotive for your family or company fleet maintenance.

Le
Review №59

I was on my way from St.Charles to Rockford when suddenly my car shut down, had no idea why . Thankfully K&S Auto was listed on google so I had my car towed to his shop, thank god I did . Mike was alone in the shop, very busy and swamped with work however after listening to my situation he took time out of his busy schedule to take look at my car and get on the road as fast as he could . His honesty, personality and dedication to each individual customer made me think, how come all car mechanics arent like him . Thank you Mike . Great job .

ga
Review №60

Always friendly and up front if car issues arise. Highly recommended.

Ta
Review №61

Great service! Set was excellent and followed up with us the next day. Highly recommend to all!

Je
Review №62

Very professional. Willing and able to talk about solutions. Fair.

an
Review №63

Terrible people! Tried taking advantage of my Female cousin when her Jeep broke down on her way back from Wisconsin to Michigan in Elgin. Insurance company was going to tow her there, they told her over $550.00 to replace a starter. What they didnt know is Im a retired Jeep dealer. The local Jeep dealer there quoted the same job under $350.00...and we all know dealers are always more. These guys tried to take advantage of a single woman in a desperate situation. Shame on you!

Mi
Review №64

Seth & Mike are great guys to work with!

Pa
Review №65

K & S helped me and my son as we were driving across country. Very helpful, quick service, and highly recommended. Thank you K & S!

Ke
Review №66

Seth took the time to really diagnose the problem instead of making the easy fix. I never felt like I was at their mercy regarding work being performed. Very happy.

Mi
Review №67

Thanks Seth for figuring out my wheel bearing wasnt bad lol. Friendly and knowledgeable service, definitely recommend.

Ba
Review №68

Great service and work, as always.

As
Review №69

To painful to explain. I was so mad I sold my car to get rid of the bad mental memory.

Jo
Review №70

Trustworthy service!

Je
Review №71

Guys are always pleasant and helpful

Ga
Review №72

This place is horrible. They are liars and cheats. I was told one price on my auto repair and it ended up costing almost $400 more. Also, they do not guarantee their work. My car broke down a few weeks later and I was out of almost 2,000, with no car! Do not go here. They are SCAM ARTISTS!!!!

Ja
Review №73

They do alot of excuses to repair something

T.
Review №74

POTENTIAL CUSTOMERS BEWARE! Went to K&S Auto Care biased on the reviews here. What I thought would be a [FREE} estimate turned out to be a complete waste of my time and instead ended up costing me $85 bucks for a tow back home even though the car drove ok for the trip there the day before.RED FLAG #1 .. Shop gave me a partial incomplete Ballpark [G]estimate??RED FLAG #2.. Shop wanted lotsa money upfront to do any repairs [not heard of that one before]. When I told them I would need a day to consider the situationK&S Auto claimed they were uncomfortable with me driving the car & would ONLY release my car to a towing company in liew of doing any repair work.K&S Automotive Inc would be a good place to avoid and driving in to this company could in fact cost you more than you bargained for.

Je
Review №75

Great work and honest service. I wouldnt want to go anywhere else to get my vehicles fixed!

Kr
Review №76

Very through with their service always looking out for their customer.

Ph
Review №77

Excellent service.

Ma
Review №78

Very helpful

Information
28 Photos
78 Comments
4.6 Rating
  • Address:575 Page Ave, Elgin, IL 60120, United States
  • Site:https://ksautocare.com/
  • Phone:+1 847-289-1700
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations