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Oberweis Ice Cream and Dairy Store
400 S Randall Rd A, Elgin, IL 60123, United States
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Oberweis Ice Cream and Dairy Store
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Vi
Review №1

Always loved buying milk from here & same goes for the delicious lava cake they offer. Its well worth the 20 minute drive compared to the other dessert options nearby me.

Be
Review №2

My friend had never had Oberweis so we drove and got way more than we were expecting due to a Buy 3 get 1 free sale. He loved the ice cream. I really recommend chocolate. If you have a super sweet tooth I think youd like birthday cake cause it was way too sweet for me which is a first

An
Review №3

Oberweis is such a MAGICAL place! My hubby & I keep forgetting to come by, and on a road trip home, he wanted ice cream and this was the first place that came to mind. After 3 years of curiosity, we will DEFINITELY be going back regularly!!! 🤩🥰🥰😍🤩 All of the flavors are HEAVENLY and after looking on their website and finding out about their methods and how much pride they take, we are SMITTEN 🥰🤤 Thank you THANK YOU for such a wonderful selection and loving what you do and sharing it with us 💞

An
Review №4

When the birthday boy asks for an ice cream cake... birthday cake ice cream cake is the one! And thanks for letting me know to set it out 20-25 minutes before cutting 🙌🏼

Jo
Review №5

Customers service was awesome prices are kinda high but worth it

Ra
Review №6

They are all so nice there. They were training somebody at the register when I was there and they were so patient and understanding with the new girl. I’m glad they treat their employees well, it’s nice to see.

Gr
Review №7

Great ice cream and malts. Good customer service.. even if the order is not correct, they offer to remake it no fuss, no muss. Definite thumbs up!

Ta
Review №8

Sorry had to give this Visit a 4 because we ordered Chocolate Peanut Butter Ice cream on 2 different occasions... Absolutely no peanut butter ribbons😩please fix this issue it is our all time favorite from this place. It was very disappointing.

K
Review №9

Great customer service and amazing milkshakes too! Nate provided the best customer service Ive ever experienced! He went above and beyond for my family by offering to split one of the milkshakes between two cups for my little ones and even offered sprinkles. He made me and my family feel like we mattered throughout the entire process. He was kind, professional, precise when obtaining our order and ever so patient. The milkshakes ordered were phenomenal to top off our entire awesome experience. I highly recommend this Oberweis.

Mi
Review №10

Portions are large and the ice cream is thick and rich. Blueberry cobbler ice cream is fantastic, but the season is too short!

ja
Review №11

Best ice cream around. I also recommend the chocolate milk its delicious.

J.
Review №12

Great product. Wish the parking lot and road were better.

Se
Review №13

Probably the best Ice cream place you can go to nearby.

Ol
Review №14

Elizabeth took great care of us! Love this branch, will definitely come back. Thank you!

Gl
Review №15

Good service great ice cream

Cr
Review №16

Very disappointed. I love their ice cream, but Ive ordered to go a couple of times and get home with a incomplete banana split, or missing request.

MA
Review №17

This was an experience I had hoped not to happen again this is my second time in the month to go and order and ice cream cone and have them tell me the ice cream is too soft to be eaten in the cone so they put the cone upside down in a paper cup. And hand you a spoon to eat the soft ice cream. So now I have an empty cone,a spoon, and a cup of ice cream to try and juggle. it would have been nicer if they had just said were going to put it in a cup and you dont need the phone because the ice cream wont stay in it its too soft. Or they could have given me the chance to order something different to stay in the cone.

Ro
Review №18

Love to get their Lemonade and raspberry Lemonade. Great bottle return for money back.

St
Review №19

Chocolate marshmallow ice cream in a waffle cone bowl.... hits the spot on a summer night. I had the mint chocolate chip last time, and it was just as good. Really hit the spot on a hot summer day. The drive thru was fast and easy. Ant the price isnt too bad, higher than the other places nearby, but I think its for better ingredients and higher quality, I hope at least.

Jo
Review №20

Liam Ellis provided the best service to me on Tuesday. I asked for bat brew and he politely informed me they no longer served but offered other flavors I didnt know were in stock like peppermint??? Great service will come again.

Br
Review №21

Chocolate and peanut butter ice cream! What’s not to love?

Th
Review №22

This places milkshakes bring all the kids to the yard

G.
Review №23

Love there sundaes

Em
Review №24

Tasty ice cream. You will not be disappointed with the Blueberry Pie and Coconut Chocolate almond!! Wish blueberry pie was a regular flavor!

Te
Review №25

I like the ice cream deliciosos

ro
Review №26

Great ice cream and good service. Was disappointed that I did not receive my free quart of ice cream when I purchased three quarts and other dairy items on Saturday. I thought they may have suspended the promo but when I returned the following Monday to purchase more ice cream, I was made aware of the offer. The same young lady waited on me both days, so she may have been distracted.

Ja
Review №27

Great icecream and staff.

Sa
Review №28

Both elgin & STC locations are well mannered, yet selecting & giving the requested ice cream needs still to b improved.

Ma
Review №29

Couldnt hear what the cashier was saying because of her mask. I know its required but still. They also got two things in our order wrong. Ice cream is expensive but still good quality.

Mi
Review №30

One of the best ice creams in town. Place is clean and nice.

Li
Review №31

I went in for 2 shakes and liam and ashton have the best attitude and service. 10/10 would recommend and dine again

Ma
Review №32

Today I cant let it go by without sharing my story. Problem with freezer today so at 2pm,I said l wanted to purchase a hand packed quart of their Lemon BlackBerry which is a 5 star flavor.Since they were out of quart lids I could only buy prepackaged quarts in about 20-30 minutes due to freezer problem.How about I just take it as 2 pints and that would equal a quart I asked. After the some conversation a young woman said sure but we have to charge you for two pints which is $4.00 more than the cost of one quart.I ended up taking just a pint. Very disappointed in the leadership training provided to this young staff. Good leaders would have said give our quart customers two pints at the quart price until we are back to normal operation. Keep a stroke tally so we can identify how many pints we sold in place of quarts.Seriously the owner/operator/ manager didnt run to St.Charles and borrow some lids until their shipment came. What type of leadership training doesnt include how to manage irregular operation examples and how to correct?Yes Mr Oberweis you have a quality product however today I should have driven down to Andys. The confusion at the window was frustrating for all.

An
Review №33

Liam was amazing quick service, good attitude and overall great guy qill definitely come back

Da
Review №34

Service was prompt and pleasant. Ice cream was great. I think something that really stood out to me was that the people working there seemed to be enjoying themselves, though it didn’t seem unprofessional. Some people’s fun on the job is goofing off and not getting things done. They seemed to be working hard without being unhappy about it. Weird thing to leave on a review, but it stuck with me.

Ta
Review №35

Love this ice cream.

Me
Review №36

Great ice cream, you get what you want fir the price you can taste its homemade and fresh worth the 20min drive

Te
Review №37

I paid $16 for two small shakes and it was all liquid. After a long wait to get them I didn’t have time to go back. Love your ice cream but very disappointed with the shakes.

Co
Review №38

Amazing ice cream desserts and very affordable!

Ge
Review №39

My favorite brand of ice cream!Oberweis offers tremendous value, the quality and taste is superior to anything else in a grocery store. We always take advantage of the buy three get one free on the ice cream. Nice clean store with friendly employees.People are health conscious these days and eating less sweets. Id rather have less of something better then a lot of something packed with preservatives. I might sound boring but vanilla flavor is my favorite followed by the butter pecan. If someone make a great vanilla you can judge the quality better and almost always all the other flavors are great too.If someone at Oberweis see this review please consider adding a Greek Mastiha ice cream flavor. Its something Ive tried while traveling and I think it could be a hit!

Gr
Review №40

On Wednesday I was having a really bad day and so I wanted to get some ice cream and went to Oberweis. The staff there was so friendly and welcoming and made me forget I was in a bad mood. There was one blonde girl named Gracie there who was super helpful and got me all of the ice cream I wanted. She was very efficient and I could tell she was such a hard worker. 10/10 would go there again.

Mo
Review №41

Yummy icecream

Mi
Review №42

I did get a chocolate chip ice cream sandwich from overwise and let me tell you it tasted like it was frozen for like a year....oberweis is usually pretty good but I will never get one of those ice cream sandwich chocolate chip cookie things ever again

As
Review №43

Im really really torn on this review. I remember coming to this Oberweis as a child with my family, and i remember the most delicious creamy ice cream in the world and loaded with flavor and cookie/ candy bits. But I stopped for a cookie dough shake today and...I dont know, man, it just didnt taste how I remember. There was way less cookie dough, and the whipped cream is different - more oily. Have the recipes changed? If so, please change them back 😕

De
Review №44

Super good and quick ice cream with nice portion sizes. Really fun with a friend as they have board games and chess to keep you busy while you eat. Their milk is really good quality but for a price.

Mi
Review №45

Got a chocolate malt that was BOMB

Mi
Review №46

Theyve got the yummiest cookie dough ice cream! The vanilla us is so creamy :) I definitely would recommend people to give it a try since its real ice cream and not imitation. Oberweis is great :)

Ma
Review №47

Liam killed it! Super awesome guy, definitely coming again because of him

Jo
Review №48

Outstanding as usual. Its always good, but for some reason this one made a better malt than most others. Im trying to become an Oberweid connoisseur. Or get fat...

Ri
Review №49

I will not go back there I was returning bottlesThat didnt have eggnog that said take bottle and came back no

Ka
Review №50

Enjoyed getting ice cream from a place that is on top of virus protocols w staff and service. Thanks!

MP
Review №51

This was my first visit. Not much choice of ice creams. I would have preferred topping of various nuts. Tried Vanilla with expresso, birthday day and chocolate chips ice creams but did not like any one of them. My favourite is still Stone Cold.

Tw
Review №52

Tatiana was the best and she was so nice. The ice cream is so good!! I especially love the espresso flavor!

Je
Review №53

Super friendly staff that went out of their way to make sure that I paid the correct amount when dealing with free ice cream tickets for the kids. Tray of self serve water and amazing ice cream! I will definitely be back! Yum!

Ka
Review №54

Overpriced. The ice cream used to be very delicious. I dont know what they did to change the recipe, but it is not good anymore. Dont waste your money on them.

Ga
Review №55

Always delicious. Visiting from Florida and always make it in for something tasty. This time we got an ice cream pie. Omg. So delicious.

Je
Review №56

Quality ice cream. I had contacted costumer service this spring about a less than stellar experience I had and they were quick to contact me, ask for clarity and offer to make it up to me. I appreciate that concern and willingness to grow and change.

Ry
Review №57

Tasty.

An
Review №58

Great service and of course the ice cream was delicious. 😉 Clean, easy parking. Was very satisfied.

Ch
Review №59

Fianceé and I love Oberweis! Saddened that the store in Algonquin closed, but still glad this one is around! Always friendly staff and tasty ice cream!

Di
Review №60

Now is sell of selection but great drive thru service

R
Review №61

Ok really great products but you are going to pay for them. Always slow drive through and frankly their made to order reason is less of a valid response than the obvious young staff that are always pleasant but look like they are lacking supervision.ITS THEIR BUSINESS TO MAKE THIS PRODUCT.

He
Review №62

Great place for familys to celebrate

Ga
Review №63

It was a really nice experience. I was helped by someone named Brad. He was very good.

Tr
Review №64

I love the Lemon Berry Sherbet! Super delicious! This icecream is seasonal. It taste better than an early morning coffee 😉

St
Review №65

Pricey and totalled.

De
Review №66

Delicious ice cream. The best chocolate milk. Amazing fruit punch. Nuff said.

Ga
Review №67

My wife is a disabled veteran... she parked handicapped and upon entering the store, the employee started screaming at her that she is not disabled and how dare she park there and she is not being served till she moves.... she has handicapped plates and a placard... totally unacceptable. Then they were rude and downright disgusting in the service in which they did preform... no structure at all... just a bunch of hs kids who dont care ... no manager on site

Er
Review №68

Always clean, and friendly atmosphere. Played jenga with my son, while we ate huge ice cream cones. Quality well worth the money. Lots of family games to play while you enjoy real ice cream.

Je
Review №69

Traditionally go there after bowling, I love the banana Royal and hand pack quarts

Je
Review №70

Excellent time with the family!! Hot fudge brownie was amazing. Enjoyed playing games with the family.

Ed
Review №71

Awesome place...love the ice-cream. Lots of choices including Oberweis dairy products and ice-cream cakes. Friendly staff and clean facility.

Lu
Review №72

The most delicious ice cream Ive ever tasted in my life.

Yo
Review №73

This employees were working hard especially Brad, he made sure the store was clean and took orders very quickly

Ma
Review №74

My first time ever there my husband bought me there and had me try their ice cream and I have to say it was so good the staff was very nice and helped me out good place will go back again

M
Review №75

Wide selection. Something for everyone. We went as a group of 9, from ages 8 to 30 and they had treats for all our gang

po
Review №76

Overpriced

Jo
Review №77

Its Oberweis. To give it less than 5 stars is to deny the joy of ice cream. The staff here is great.

Ca
Review №78

Best ice cream ever....while tou eat you get to watch the milk being processed

Su
Review №79

It is always good.

Ke
Review №80

Yummy ice cream. I like to go here after I eat Taco Bell because it helps me go #2.

Fr
Review №81

Beats the krapp out of any Dairy Queen or tasty freeze at least their Vanilla Ice cream as real vanilla unlike the competition which is artificial for Noah even the Dilly bars at DQR now fake.

Ma
Review №82

Good ice cream. Understaffed and dirty. They messed up my order, but were nice about it. An enjoyable place that has the feel of an old fashion ice cream parlor.

Ja
Review №83

This time around, I was shopping for some Christmas goodies...bought two quarts of ice cream and one of their pies. Everything was very clearly marked and organized, and upon taste testing was as usual superior and delicious!

Ka
Review №84

Solid team of individuals working here. You will not have to wait long to place and receive your orders here, even while it is busy. All good and beverages gotten from here have came exactly as ordered.

CJ
Review №85

Best chocolate shake! I drive from Crystal Lake for it. All the dairy products are delicious and my dog gets a pup cup!

Da
Review №86

Best ice cream ever! Great variety of flavors!

Yo
Review №87

I liked it almost as much as I like your mom

Ro
Review №88

Its the best, and you pay for it

Ke
Review №89

Ice cream tastes great, the shakes are good.Can get busy at times and they rushed our order making the milkshake more of a drink than a shake. Only happened once though.

Sh
Review №90

Semi busy, floor needed a touch up, but the ice cream was good.

Su
Review №91

Super friendly and accomodating. Great ice cream!!

Da
Review №92

Ice cream is pretty solid. Nice to grab some before a movie across the street.

We
Review №93

Really cool having the board games here as well as really great ice cream

Ch
Review №94

Great tasting milk and Ice cream

Na
Review №95

Friendly service and very clean establishment. Great place to seat and enjoy our delicious ice cream.

Ch
Review №96

My all time favorite ice cream - wish there could be locations near where I live!

De
Review №97

The ice cream is great. The milkshakes are even better.

Jo
Review №98

Oberweis is great. They have the best milk and even better ice cream

Sa
Review №99

Awesome! They are very friendly and have great flavor choices

Th
Review №100

Great service and the best ice cream ever!

Information
84 Photos
100 Comments
4.6 Rating
  • Address:400 S Randall Rd A, Elgin, IL 60123, United States
  • Site:https://oberweis.com/ice-cream-and-dairy-stores/Elgin
  • Phone:+1 847-697-5970
Categories
  • Ice cream shop
  • Dessert shop
  • Restaurant
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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