Great place for grocery shopping, even an employees gets discount on their groceries.

Service desk can use support and a little more patience as it shows during customer interaction. The person or persons who monitor self check out do a good job at overseeing their area during the week and it shows by the support Ive witness during a male function issue with a couple if resisters at the same time.

- Local jewel osco- Great grocery shopping store- Has the best soda/pop on sale prices- Gotta love their bucket spicy chicken- Lottery- Liquor- Medicine- Great service

This Jewel is also getting an interior facelift. The updates look really nice but they may still be doing some work at this time because there is still some tile left down the center aisles rather than the vinyl wood flooring.The updates included the addition of several self checkout lanes which are great.Store seemed well organized and clean with stocked shelves.

Delicious, best Eggs Benedict Ive had. Service is excellent..

Its a great place to shop and get the things you need

Today. Checked out at the self checkout. When done, the machine wouldnt accept cash! Move to another self checkout. Rerun everything again! When I left, 5 of the self checkout machines werent working! For the past five weeks, on Saturday only, the self checkout does not recognize the Sun-Times newspaper!! The asst. Manager is rude! Jewel needs to update the barcode for the Saturday paper. Manager says its not their problem!!

I would like to recognize the Assistant Manager Ron for helping with boxes for a food drive we hosted today. I came in earlier this week and he said he would have boxes set aside for me. Sure enough I stopped in this morning and he was able to accommodate. With those boxes we were able to collect more non perishable food than originally planned for those in need. Thank you Ron for helping.

I enjoy shopping here. The freshness and deals. 🥰

Sometimes their prices are really high, but I dont think this is unique to them. You have to be extra savvy to hold onto your money when it comes to groceries. That being said they have made some nice renovations to the store and they figured out that they needed a better self-check out system and not that they needed to get rid of it altogether. That has greatly increased my willingness to swing by and pick up a handful of things.

This is place is a joke. A cashier came running after my mom claiming that my card didn’t “go through” after we almost got to my car. The cashier later told me “it was my fault for not waiting for the receipt” first of all she was distracted since the minute my transaction started. Wasn’t even bothered to help bag my bags. Once I got back inside, the manger gave me my receipt without a problem. If a cashier is that distracted she should even be a cashier

Very bad customer service, they look angry with customers

Expensive. Organic mixed with non-organic!

Visited this Jewel day after the other great Jewel. Was amazed at the wide variety of almost all their products. Lots of fun loading up the cart...great veggies in appealing displays, so many varieties in every department. I was amazed...I just kept loading up the cart like a kid in a candy store!

Close to home and great selections

When Jewels has a SALE.......lowest prices anywhere! The deli counter and the people who run it are awesome! They have NEVER had a problem with any of my requests.......not to mention that the meats/cheeses/& pre-made foods in the deli are phenomenal!!!

I’ve had multiple bad experiences only at this jewel, usually with the employees, today I went and paid with ebt and while checking out the bagger laughed as soon as the card was pulled out. Awful customer service.

🔠💾🔄 pain management center

Great customer service and a very clean store

First time ever ordering online for groceries and it gets delayed. That isnt convenient at all, especially when I have work and wont be able to pick up at their latest time. How hard can it be? I work a warehouse three times bigger than this place and am able to fill hundreds of orders in a few hours. Here is an idea, dont have a pick up time if you cant follow through with it.

This Jewel is dirty, has terrible produce, rude employees, overcooked fried chicken, and keeps expired product out on the shelf so if you have to go here make sure to check expiration dates because if you buy any of their expired product they wont let you return it. I go out of my way to avoid this Jewel.

I avoid shopping here when I can. Besides being overpriced and the store itself showing signs of wear, they never have enough registers open. I usually end up waiting in line for 10+ minutes to check out. To make matters worse, they recently closed their self checkout lanes. The only positive thing is their friendly staff, but its still not enough to redeem the experience.

A package of mine was dropped off on 10/1 at this Jewels location for FedEx. After a week and the tracking never updating I called Jewels multiple times only to be told they don’t have any packages and everything has been shipped out. I decided to go there and was told by a manager there wasn’t anything they could do and that their just a middle man. What type of business doesn’t keep track of who takes and brings packages in for FedEx? This location offered NO type of assistance and just gave a dry sorry. After speaking to FedEx I am certain someone from this location stole the contents of my package (iPhone) as FedEx confirmed they never received the package. I will NEVER use this as a FedEx hub and the bad taste it left I prob will nvr shop there again as well.

Great Workers

Lack of product - displays especially in produce were knocked over with grapes spilling - prices rediculoisly high! The only reason l ever go to Jewel - which used to be top of the line - is for flowers. And this time because a friend gave me Jewel gift card.

Great place for food and get some extra cash

Self-scanners need to be cleaned better. Disinfectant wipes are not always available to clean carts. One night there were no carts available inside, had to go back outside for them.

Was okay, only had two lines open, should have had more, as it was crowded and backed up! Even self checkout backed up!

Checkout lines a bit long, shelves stocked nicely, clean and organized. They have a nice assortment of beer and wine. Their prescription service is the best.

Great store has everything you need.

I took my mom to the store hes from the city she said the store was nice and clean and everything was organized thank you Jewel Inter-Community of Elgin

Just your typical Jewel-Osco. But, if you are a fan of oatmeal raisin cookies, the Jewel bakery makes some that are pretty darn good! So good, I gave Jewel and extra star.

Close to home and is convenient because we also untilize the pharmacy. Great staff and clean.

Tcf bank nice tellers

Theyve really upped the level of their stores

Great shopping place with lots of variety of items! Easy to navigate and very organized. Prices offer you lots of choices! Enjoy their service as well. Employees are very cooperative.

Never enough cashiers, prices are high, but its close and convenient so this is where I primarily shop. They do have good produce and occasional sales for items I buy. Overall not too bad.

Product easy to find. Very neat and clean. Nice, friendly staff.

5 stars

Couldnt find what I was looking for and stocker quit what he was doing to help me. Not only did he find what I needed but he pointed out a larger size that was on sale. Very helpful staff. Wide aisles for easy shopping. Good selection and good prices.

Very poor service at the customer service, I make a phone call at 11.00 pm and she hang off the phone.

Well stocked and staffed.

Best grocery store in all of Elgin.I am there 2 to 3 times a week.Very nice staff. Pleasant experience.

Food is old and often mismarked. Staff is nice. Not my favorite.

Helpful friendly staff!

Got everything I needed flowers are decent and they got a bunch of chips except for the lemon Doritos

Late hours. Easy checkout. Nice employees.

I was helped today by the nicest lady who has been working for Jewel since 1966. Thats 52, almost 53 years. She was by far the best experience that I have had at this Jewel. Thank you maam.

Quick trip, friendly staff, stock levels were up to par...Great deals especially if you have the Jewel-Osco app some of the items are pricey but if you go there when they have sales you wont be disappointed

Wonderful selection of healthy choices, cool concept, and excellent customer service.

They have some things that Walmart doesnt carry only shop here when theres sales otherwise Walmart

Theyre open later than Walmart is so its convenient and still send clean.

Best jewel ever!! Great cashiers and fast friendly checkout

Great service and prices!😀

Always a good experience here. Whether its pharmacy or grocery shopping they have everything I need.

Great place to shop, also if you have a complaint they will address it right away.

It is a nice store however they really make you search for sale items by strategically placing them in off beat areas. We believe they merchandise the sale items in a way to force shoppers to purchase more easily accessible non-sale items.

Prices getting better here on some things.

Its a very clean and well-organized store. I enjoyed my experience.

Nice store. The only place I could find windshield attachments for my iPass. My wife says prices are a little high, but I dont get involved in those things.

Love Love Love shopping AND have did my medications here for MANY a year..... Love Ms Lisa Mr Rick Mr John Miss Danielle Thank yall soooo much 4 such WONDERFUL service ALL the years

There is a reason, besides their high prices, that I do not shop at this store and today once again confirmed why I rarely go in here. In an environment of a rare pandemic, we all should be stepping up to help each other out but these employees refuse to go above and beyond their job, refusing to help somebody at the helpdesk just because it’s a few minutes before their “start” time. If I had done that at any place I’ve worked, I would have been fired.

Very helpful employee ☺️

My local Jewel. Great way to be #unionstrong and the staff is great. Options are endless. Been coming here since 86.

The employees at Jewel are very nice. The young ladies working at the tcf bank thats inside of Jewel are very sweet and respectful. Ive been coming to tcf for three years now and Ive never had a problem with the bank tellers. My special needs daughter loves to go to the bank with me because she likes the attention that the bank tellers give her.

I love all their sales

Lotsa stuff to purchase, and lotsa people who want to help you purchase stuff.

Clean placeGood price 👍 Just for you

One of my favorite places to shop around. They always have great produce and low prices.

I only shop here for the sales. cant find anything, aisles picked over by evening.

Quick check out, stocked well!

Had everything I needed and checked out fast

I always go to buy merchandise and pick up my meds. Very clean and organized. My kind of store. JEWEL!! P..s it was my dad .shopping store to. In the 80s (R .I P.)

Jewels prices are high. Only 1 self checkout open in the morning. Some self checkout employees are not people friendly. Regular cashiers are much better.

Everyone is awesome

This will be my new Jewel-osco home! Did my shopping here today and had a very pleasant experience. All the aisles were clear and ALL the products on the shelves were neatly arranged.Highly recommend!

Fantastic store with the nicest people you will ever meet!

Had plenty of things I needed on sale. The service at the deli counter was quick and smooth. I was able to get a bottle of my favorite Vodka (Black cherry/Vanilla Effin) for the cheapest I have ever seen it.

I get theres a pandemic we are faced with but seriously jewel has some of the rudest cashiers if you ever want attitude go thru self check out

Great staff and they keep the store clean

It was your basic Jewel store, though I found myself getting VERY frustrated because I was not able to find a pRticulR meat product that i was told they should carry Oh, well.... not the first time that has happened.

Im from Chicago so this is always been my go to store the prices can be really high but they have a few things going for them the variety is pretty good the meat quality is usually outstanding and its Union.

I dont usually go to this Jewel and heres the reason why I walked in there at 9 at night all the food and vegetables are covered and they dont have anything out I know it was a Sunday night but why are you covering stuff up I walked in the other Jewels at 9 at night on a Sunday and everything still there Im not saying that they were out of it also this Joel their fruits and vegetables arent as fresh as the other Jewel Ive experienced that before

Went to buy rotisserie chicken at 330 and it was time stamped for 10 am. You can only hold hot food safe for no longer than 4 hours. When I asked when they last took temperatures they said they hadnt. Scary

This Jewel Osco is always in good order. Never anything in the way even while stocking items in the aisle. Very nice people working there and excellent produce. I wish Jewel Osco wasnt expensive. If so, Id do all my shopping there!

This Jewel is very small and not clean. They have alot less of the items I look for than the Jewel on Summit. The employees are not very helpful when looking for things, they tend to ask another employee or two. I avoid this location if I can.

Absolutely pathetic customer service at the deli and with the head butcher

Clean, staff helpful and good selection of food

Always great service! Even on a day like today when they were short handed.

Staff is nice, but the prices are just too high.

Every item is $0.50 - $1.00 more. Too hard to waste the money here. Sale prices are fine. Clean store.This is a jewel-osco issue, not only this location.

Kelly who work November the 24th at around 6pm is very rude, glares at her customers, and told her eyes. We asked another worker if a manager is on duty, she said yes and led us to another associate who was NOT a manager. After finally finding the manager, and a compliant was made, she followed us and even glared the manager down. She swore at us and two other customers in front of us made complaints as well.

A little picked over but veggies and meat good.

I never see anyone wiping the cart handles, ewww!

I had been going to this Jewel for many years. Never realized who the manager was, because I never had a complaint to make ....and Im very critical in voice....I saw today some woman making a tantrum of a 4 year old at the Customer Service desk......she made a complete ass out of herself.I had found that one of my high school alumni is the manager ...I saw this transpire, it made me sick.

I love shopping at Jewel-Osco the store is very clean they have very good customer service they are very helpful!😍 I love their produce they meat is👍, very fresh.. I will recommend anybody to shop there,its a good place to shop for groceries..😁

Love the location from my house. Always stays stocked with the items that I need. Produce is always fresh. Prices are high but its to be expected for Jewels.

If you looking for a a gallon of milk and 4 boxes of brownies at 3 am cause your babymoma out there cheating on you... This the spot. Thank you to all the bakers that got me through that. Wings are fire too. 5/5 would recommend.

This is the type of grocery store that has all the little things you cant find anywhere. The location is amazing!

Have been shopping here for years out of convenience but always have to watch expiration dates. Today I found a hair baked into the bakery cookies. Gross.