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Climate Control Services, LLC
13N085 Coombs Rd Unit D, Elgin, IL 60124, United States
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Climate Control Services, LLC
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Ta
Review №1

I initially contacted Climate Control Services for a quote on a new Armstrong A/C unit (mine was an Armstrong but 21 years old and while still running well, given its age, I wanted to be proactive). I told Tom I wasnt interested in having my Armstrong heating system replaced given I had that done in 2012 however, I was having issues high variable temperatures between the 1st and 2nd floors.Tom came out, assessed my home, square footage, calculated the loads, etc. in addition to looking at my current A/C and heating system. He immediately said that the sheet metal work/ductwork wasnt done correctly (explained why), in addition to the furnace not being installed correctly (again, explaining and showing me why).I asked him to quote me a few different ways; a new A/C unit alone, and entire new Armstrong heating and A/C system. Tom was patient in answering my questions while I reviewed the proposals (more patient than most) and after doing so, I chose to replace both systems.Having read other reviews about Climate Control Services installs, as well as Tom going over what their protocols are with installs, I was more than pleased to see that they werent just words but the team took extra care with my home (drop cloths, extremely careful not to hit walls, doors,, booties on carpeting even though I said it wasnt necessary, etc.).As the team was testing the A/C system, my home temp. was 78 degrees, within 10 minutes the interior temp dropped to 72 degrees. Not only did I find that amazing, but the force of air coming out of the registers was much greater than with my older furnace system.Lastly, I have noticed a considerable change, for the better, between my first and second floor. Both floors, as Tom indicated they would be, are within about a degree or two of each other. With my old system, it was at least 4 degrees, if not more.Many thanks to Tom, Climate Control Services and the entire team!!!!

Jo
Review №2

I highly recommend Climate Control Services. They installed a new HVAC in my home. They did an excellent installation neat and clean. They increased the return air allowing the system to deliver a greater volume of air flow. The new HVAC system seems much better than the old HVAC. The price was also very competitive. I chose Climate Control because they are an American Standard dealer that installs a matched component system. Tom also took care of all the paper work. Rebates, and warranty registration.

Er
Review №3

Great job installing a new HVAC system at our house. Sheet metal, connections, etc. all first-rate. Good pricing.

Ba
Review №4

Tom and his crew are awesome people to work with. Tom explained everything that was going to be done in our home visit. We did email and him with some questions and he answered them promptly. On the day of installation he came out to make sure we did not have any more questions and went over things with his crew. His crew was on time and professional. They were careful to make sure our pets did not get out, they covered our floors with drop cloths, cleaned up as they went along. They answered any question that we did have as they were doing the installation. After the job was complete they went through with booties on their feet to make sure everything was clean and back in place. They also took all the garbage with them. Nate went over the instructions on how to work the units and emailed the instructions to me making sure that I receive them before he left. Tom called a week later to see if we had any questions and if we were happy. Let me tell you we are VERY HAPPY with the results.

Mi
Review №5

Weve used Climate Control for 10 years to maintain our HVAC and we recently used to to replace our HVAC system with a new furnace and A/C. Their technicians are very knowledgeable, work fast, explain everything and clean up the work site when they are done. The prices are very reasonable and the estimates have been accurate. The new HVAC system has been working great and our house is more comfortable than ever. I will continue to use them in the future and I would recommend Climate Control to anyone thats looking to service or buy an HVAC system.

Ji
Review №6

Excellent service all around! Our 15+ year old boiler had stopped working and the night got below freezing, bursting one radiator. Tom Wyse stopped by and inspected everything thoroughly, answered all our questions and gave us an estimate via email the same day for a new boiler and new radiator (~$8k) as well as a link for financing. The crew came out a few days later and worked from 8am til 4pm-ish (apologies for the narrowness of the back stairs and doorway! 😅). The boiler made an odd howling sound that night so we called and a different crew came back the next day and changed up a few pipe placements and bled all the radiators again at no extra charge. Now they work like a charm, sooo wonderful to have a toasty house again! Thank you all!

Je
Review №7

Recently installed new Furnace and A/C unit. Tom and his crew were thorough and professional. Covered all surfaces with drop clothes. All work completed in one day. I would highly recommend this company!

Jo
Review №8

Tom and his crew have consistently provided high quality craftsmanship and flexibility in their installations of our HVAC systems, both when we worked together in 2016 and in 2021. They have always been prompt and their pricing, while not the lowest, is always fair for the quality they deliver.

De
Review №9

Tom was very easy to deal with. Explained all the options and answered every question we had. Good value, good service, very professional. The team was careful to cover the light grey carpeting on our stairs by covering them with a tarp. Everything was cleaned up and all was actually left better than they found it.

Ji
Review №10

Toms team did a FANTASTIC job, and I would highly recommend them to anyone!! In July we purchased a home with no air conditioning or forced air heat (and no ductwork). We contacted Tom at Climate Control Services and he was at our new house the same day of our closing. Within 2 weeks we had air conditioning and we couldnt be happier!

Su
Review №11

Everyone dreads when they click the button on their thermostat to turn on AC for the season and nothing happens. Tom and his entire team were responsive and knowledgeable at every step. He gave us multiple options at our request of what we could do to replace our furnace and / or AC unit. His installers have decades of experience and handled everything with ease. Tom followed-up a few days after to make sure we were satisfied. Would definitely go to them again for anything we may need in the future.

De
Review №12

Climate Control Services, LLC, This company is the best, they come into your house cover the entire area with drop cloths, There crew installs everything to 100% satisfaction and cleans up like they were never there. Tom the owner is always very helpful with and questions and concerns. I would use them anytime. Very few companies like this.( on time and reasonable priced.)

Ma
Review №13

Everything went as or better than expected. First-rate business.

Tr
Review №14

This company was a pleasure to work with! The entire team was very helpful and HONEST! They respond to calls immediately and schedule you in fast! They are very clean when working in your house. I highly recommend them for any service needed!!

Ri
Review №15

Could not be more pleased with Climate Control Services. Tom Wyse, the owner, is very professional, easy to work with, and takes the time and effort to answer all questions. He was the only contractor that performed a Manual J to right size both the furnace and A/C equipment he recommended for us. The installation crew was great, very efficient, educated us about the equipment they installed, and left our house clean before they left. Would highly recommend Climate Control to anyone looking to replace or service their HVAC equipment.

To
Review №16

Tom came over to check on our heating system which wasn’t working. I told Tom about when the furnace stopped and how the thermostat was acting and he went to work on the furnace and found out the problem quickly. He didn’t have the right equipment with him but another technician did. The tech, Danny came in and reinstalled our new circuit board and we’ve been warm ever since. Being new home owners, they made communication easy, they were great people who will be working with again. Thank you Climate Control!

Ca
Review №17

Prompt. Professional. Cost effective. Local. What else does a customer want? Very satisfied, from the inspection to the installation, seamless. Would recommend.

Ch
Review №18

Danny, from Climate Control, did an excellent job on my AC maintenance check. On time, polite and professional. I highly recommend Climate Control for HVAC service.

Jo
Review №19

Tom and his team at Climate Control did an outstanding job installing a new furnace and A/C unit in our home. From initial request for service, to follow up, securing terms, and then having the work performed in a timely, clean and professional manner, Tom and his team were great, and pleasant to work with. Wed highly recommend Climate Control, and plan to contact them in the future for our HVAC needs

Ke
Review №20

I am a perfectionist. Its rare to find a company that does the kind of work that you would do yourself. Climate Control Services is just that. I was blown away at the level of pride Tom’s crew took into installing our new Furnace and Air Conditioning equipment. If you are looking for quality, curious, smart, neat etc. Stop looking and give them a call They know what they are doing. OUTSTANDING work I can’t say enoughThanks Tom and Crew.

Ma
Review №21

Extremely responsive no matter the time of day. The owner himself came to my house after 8 pm last year when my thermostat died. All of the techs that have been to my house are extremely knowledgeable, personable, and professional. Highly recommend.

Je
Review №22

I highly recommend Climate Control Services. They just replaced my old furnace, A/C, and water heater, adding a humidifier and smart thermostat. Tom Wyse, the owner, came to evaluate my needs and explained what he was recommending. He never tried to sell me on anything above what was best suited for my house. He sent proposals the same day for me to review. The price was fair and reasonable. He even takes care of any applicable rebates for you, and builds that into the final price. His excellent crew was prompt and professional, removing old equipment and installing new in about seven hours (which amazed me). They come completely prepared, with a truck that allows for fabrication on-site. Before they left, they made sure I knew how everything worked and how filters were to be replaced. Tom came another day to run through everything again and answer any questions I had. I’m really happy with the new quality equipment, and with the first-rate service I received from everyone at Climate Control Services.

Ph
Review №23

Installation was great. Top of the line American Standard System is so quiet and works great. The two zoned system with dampers solved our problem of having our upstairs 10 degrees warmer than 1st floor. The quote was reasonable and fair. Chose Climate Control Services because they are American Standard installer originally but was blown away by their professionalism and installation.

Be
Review №24

Excellent service! Weve recommended Toms company to many people. Their level of attention and professionalism goes beyond! We had a brand new HVAC system American Standard supplemented with heat pump systems to save on propane heating costs when temperatures are above freezing for the past two years. Although we had issues, being an older house with poor insulation, they fixed the problem without charging us additional for the work. Great service from the beginning and continuous.If we knew some of the things we know now, I think we wouldve chosen maybe the product differently. We thought that by investing in a new system that heats the two levels of the house separately and with heat pumps for a total cost over 20k we would make the money back over the next decade or so by saving on energy bills but the cost of propane and usage for our old house is so high that we are still spending $500-$900 a month during winter months for propane heating. Its a very frustrating thing and we are getting quotes on insulation work. But that doesnt have anything to do with the company.I think that Climate Controls service and integrity is by far the best Ive seen in a company. And we have dealt with a colorful range of contractors.Its always great to see Nate! Hes so polite and helpful. And I think their product would be great in a normal, well insulated house. For a good experience knowing that youre going to be cared for and taken care of, dont hesitate to call them! Thank you Tom

sa
Review №25

Mr Tom is professional knows his business. Appreciate his service

To
Review №26

After discovering that we had cracks in the heat exchanger of our 21 year-old furnace, we began the process of securing bids for replacement of the furnace and the a/c unit, given that both were 20+ years-old. I used Angies List to look for HVAC contractors that specialized in high efficiency, American Standard units, as that brand (affiliated w/ Trane), received the highest marks in Consumer Reports in 18. All 3 contractors who provided bids were well rated on Angies List, yet not all were equal when considering price, knowledge, professionalism, and their attention to detail.In the end, I chose Climate Control Services, as their owner, Tom Wyse, was very thorough w/ his bid after evaluating our existing HVAC system, performing a load calculation to determine the proper size of both furnace & a/c units needed for our house, and presenting me w/ viable options based on my budget and long term needs. Not to mention they were able to get the job started less than a week after signing off on his bid!His bid included a 2-stage furnace, 16 SEER a/c unit, & a chimney liner (which my chimney did not have and is required for venting the hot water heater, which was only 5 years old and I didnt see a need to replace). The bid also included a new humidifier, whole house air cleaner w/ filter, smart thermostat, new piping for venting the furnace, new piping for draining condensate from humidifier, creation of a new, short duct run for the basement, replacement of plumbing feeding the hot water heater, and replacement of heavily corroded duct work.So although Toms bid was not the cheapest (middle quote of the 3), there was additional work added that the others didnt indicate were necessary, even though it became clear all were needed after asking Tom many questions and listening to his direct, insightful answers. So in the end, given all work performed over the two day project, I believe the cost was in a reasonable range. Tom did offer financing, though we didnt take any of it, as we used funds from elsewhere to pay for the unexpected expense. Plus he applied all rebates available to bring the cost down.Special kudos to his staff. Dan & Greg were the installers and they were great. Arrived on time both days, explained what they were doing, answered questions as I had them, cleaned up after themselves, and did a very professional, efficient job w/ both the removal of the existing systems and the install of the new. Their sheet metal work, which they did on site in their truck, was top notch, so I feel confident that the duct work will last for many years to come. One of their techs, Nate, was also great. He came to the site to assist at times and was the one who walked me through the operation of the smart thermostat and furnace.Overall the experience was really great, as Toms company really lived up to its exceptional ratings on Google and Angies List. Tom was involved from day one, w/ the quote, follow-up questions answered, visiting on site both days to ensure the project went on w/out a hitch, and then walked me through the operation/maintenance of the system a second time, including the smart thermostat, which was very helpful. Without any hesitation, I would recommend using Climate Control Services to install your new HVAC system, as Tom really knows his stuff!

Ju
Review №27

They are great to work with. Only suggestion is not to assume the homeowner is the babysitter because she looks young. Ha

Pe
Review №28

Tom was so professional and responsive on the quoting of the appropriate systems and possible financing. Installers Chris, Nate, and Danny were super. Installed immediately after deciding on the best systems for me and signing contract - before my old sytem had a chance to stop working!

La
Review №29

They were professional, friendly, answered all of our questions and took all the time needed to explain the new hvac works..

Vi
Review №30

I had the unfortunate experience of having my furnace stop working at 12:30 in the morning on Saturday/Sunday night. I went online and did my research and Climate Control Services consistently received very favorable reviews. I called them early Sunday they were out here very quickly and reviewed the status of the furnace. I needed a full replacement and I was provided options and recommendations. I did not have to deal with a hard sell, instead I was given thorough information and offered viable options. I was extremely impressed by the professionalism and honesty of every individual I interacted with in this company. The project was completed on Monday and the crew was polite and highly professional. I highly recommend this company!

Ch
Review №31

They installed a new AC for me that the install looks very well done. The team was very professional.

Ma
Review №32

Climate Control Services replaced our old furnace, AC, and thermostat last month( July 2020). They did an excellent job. Tom Wyse is honest, very friendly, and easy to deal with. He explained everything that needs to be done. His team is punctual, very friendly and thorough. They came on time and finished the job as scheduled. My family and I are very happy and very thankful. I highly recommend Climate Control Services.

De
Review №33

These guys were very good from beginning to end. Tom came to our home, did a load calculation and came up with several options to replace our tired 25 year old system. He presented them from an economical perspective. He wasnt pushing the most expensive. After I decided which option, his team (Dan, Greg and Anthony) was here within a week and did an awesome install and clean up. Dan took time to explain my new system and answer all my questions.

Ju
Review №34

Climate Control is very responsive and has always been reliable when we call them for service. Tom and his team are professional and have done quality work. We highly recommended them.

Fr
Review №35

I needed a new system installed. My previous one was oversized from what a friend has told me. So I did some research and found Climate Control and very glad I did. I was kept informed from beginning to end. Tom and his team were great! I would highly recommend. Thank you!

Jo
Review №36

Serviceman was prompt and observed all Covid-19 precautions. He completed service on both furnaces and and humidifiers in a timely manner. He explained the problem with the humidifiers and the actions he took to repair them.I’ve dealt with Climate Control Services for over ten years and have found them to be a professional and highly competent company

Jo
Review №37

I would use this company again and recommend them to anyone that needs HVAC service of any kind. Very professional, courteous and punctual.

Je
Review №38

Really good service they help me really fast to solve my problem

Ta
Review №39

Climate Control Services is by far one of the BEST companies I have EVER dealt with in my entire life! The team at Climate Control is amazing and provide the greatest quality in customer service! Our A/C unit stopped working (we purchased the house knowing we would have to replace the unit sooner than later.) Tom’s team was out the same day. When I ask Tom for a quote to replace the furnace and A/C units; I fell out of my chair of shock with the GREAT price we were quoted!While working with Climate Control, you get the sense that they are completely focused on providing quality work at a fair price. Unlike some of these other companies that take financial advantage of you in desperate situations. Climate Control Services has integrity. A rare trait in businesses today.I will recommend Climate Control Services every chance I get!PS The A/C and furnace units installed are Breasts! Top quality machines with a ten year warranty for a great price!Special thank you to Tom and Nate at Climate Control Services!

te
Review №40

Woke up on Sunday morning with my furnace not working. Spoke with the answering service and got a call back from Tom within 3 minutes. Explained my situation and he had a serviceman (Nate) out to my house in about an hour. Nate was very professional, COVID protocol with a mask and was very thorough explaining everthing to me. Had my furnace uprunning pretty quickly. Superior service!

AJ
Review №41

Great company super informative didnt push any unnecessary work technician was professional on time would definitely use them again

Ro
Review №42

They were great. I wanted the best and they helped me configure it.***** 5 stars

Na
Review №43

Climate Control Services provided excellent service when our furnace went out on a Friday night. We paid the emergency after hours fee, but someone came out within an hour to assess the furnace and provide a solution for the weekend until they resumed normal operating hours the following Monday. On Monday, I received my estimate and someone came out for the repair that day. The work was done quickly and thoroughly, and we would definitely use this company again. After having several furnace issues and other contractors come out, we are confident that this is the fix we need and highly suggest Climate Control Services for quick, reasonable, and full-service repairs.

Tr
Review №44

Ive used Climate Climate Control Services for a number of years now, and they are always great to work with. Tom always answers the phone, and the technicians are friendly, knowledgeable, and trustworthy. On the most recent service of the boiler at our new home, the tech took time to answer all of my questions and show me things I didnt know about the boiler. Great company.

Jo
Review №45

I needed my outdoor AC Unit leveled. Competitors were quoting 3 xs what Climate Control Services. The technician responded very quickly and asked for additional photos to confirm the quote. Was able to schedule me in the next day. Very professional and easy to work with.

Ka
Review №46

Tom and his crew did a great job from start to finish. Easiest home improvement project by far. Seeing all that old equipment caked in dust at the curb solidified my choice. I wanted to keep it local and am beyond pleased I did. Thanks again!

Be
Review №47

Called on a Thursday afternoon. Had someone at my house within an hour. Quick diagnosis of a worn out fan motor, had part in truck and replaced it on the spot. I didnt shop around for prices so I cant speak to the value or prices but it seemed reasonable. Top notch professionalism and responsiveness. Shoutout to Nate as well, very friendly and helpful, answered all my dumb questions.

Am
Review №48

Entire process was super easy and seamless. Tom and his team did a great job. I highly recommend!

Mi
Review №49

Ive always had great experiences with their techs and talking to Tom about any issues. They have fantastic and timely services and always fair prices. Ive been using climate control for years and have never had an issue. I was lucky to find them because Ive had experiences with other hvac companies who try to take advantage or do very poor work. You cant go wrong with climate control services. Always 5 star results!

Ja
Review №50

We chose Climate Control because Tom Wyse was more knowledgable than any other company we had bid. He also gave us the most detailed estimate which made me feel at ease since I wasnt going to be there. i knew exactly what we were getting and they did a fantastic job with the install. I would whole heartedly recommend them to my closest family.

Ro
Review №51

We were very pleased and impressed with this company! Ricardo, our technician, was very personable and knowledgeable. He did an annual maintenance of our AC system and found it was down 2 lbs. of r-22 refrigerant. He installed the refrigerant and thoroughly checked out the system afterward to make sure it was running well! We highly recommend their services!

Ke
Review №52

Tom did an excellent job, of explaining each system to me and offered a very good deal on an American standard top of the line high efficiency furnace and air conditioner. Toms crew were on time on the day of installation and they explained how the new system works and made sure before they left that I was satisfied. I would recommend Climate Control Services to anyone.

Ma
Review №53

Great experience. State of the art furnace at excellent pricing. Very professional installation the very next day. One of the best companies I have ever done business with. Very customer focused.

Li
Review №54

My heating system went out in the evening. I left a message with a very friendly person that night. Early the next day Tom sent me a text saying they could fix it the same day. I was still asleep, and didnt respond, so Tom called me at around 9:30 and said he could send someone out the same day, and he scheduled it according to my schedule. Nate came out and evaluated the problem and said I needed a new motor, and showed me the problems with the old one. He gave me a reasonable quote and installed the new motor. He did a great job. Nate was courteous and got the job done within the time line that he gave me before starting. I highly recommend this company. Great company, staff and prices!

Sh
Review №55

Great experience! Really took the time to explain everything and go through the process thoroughly! Very very pleased!

Ja
Review №56

They were so quick to reply to my call and very flexible. Nathan was really great and explained everything to us in detail, he really gave us a good overview of what our furnace needed. Highly recommend them!

Ma
Review №57

Our technician Nate did a great job replacing our air combustion motor. He made sure the new part was working properly. He was quick and efficient. I recommend Climate Control Services, LLC

JT
Review №58

We have used Climate Control Services for many years. The techs are always on time, neat, courteous, and we feel that we receive quality and value for the price. We highly recommend them.

Ro
Review №59

The experience was very positive. Climate Control Services was very communicative during the entire appointment process and was even able to schedule me with an earlier appointment. The technician that showed up was respectful and knowledgeable. The job was completed in an acceptable amount of time. I would definitely use this company again.

Ho
Review №60

We chose Climate Control for a new furnace and A/C because of the analysis Tom did of our house and his recommendation of the proper equipment based on that analysis. Pricing was very competitive. He answered all of our questions on the options available. Dan, Chris and Nate did a great job with the installation. The day of installation proceeded like clock work starting with the delivery of the new equipment, the removal of the old equipment, salvage pick up and the installation itself; a smoothly run operation. They all made sure we understood the new system. We are very satisfied with the work that was done.

To
Review №61

I called on Monday and they were there on Monday for a simple cleaning, maintenance. Used them before for replacing the motor and CPU when we first moved in. Fantastic to work with

Er
Review №62

The technician was prompt and worked quickly and efficiently to diagnose and correct the issue we were having with our furnace. He also drove out to retrieve a warrantied part and returned a short time later to replace the part and finish the repair..have used this company for years and would highly recommend!

Ke
Review №63

One of the Best companies that have done work for me. They made sure everything was perfect . Also made sure I knew how everything worked before they left the house. They were very neat and clean. I would recommend them to everyone.Thanks for all the hard work you did.Kelly C

Re
Review №64

Overall, I thought it was a great company to work with. I got a quality furnace and ac unit for a great price with great service.Tom came out quickly to provide a quote. He did a great job discussing the options and answering questions. I loved that he took the time to measure the windows to provide a load report to ensure my AC and furnace sizes were appropriate. And I had the estimate in hand that evening.Scheduling was quick. The guys that came out were prompt, friendly, and clean. They worked quick and left no mess. The units worked great and was happy with the install.Tom managed the scheduling with the Aurora City Inspector. The Inspector was very complementary of their install on the AC pointing out some items that he doesnt normally see that were really nice, such as bolting the AC to the rails.So, overall, a great experience. Id recommend them to my friends and family. Thanks Tom!

St
Review №65

The owner Tom is incredibly knowledgeable and thorough. Very impressed from the planning and research through the installation from his techs. Since they only install American Standard and Goodman they are incredibly proficient at the installation. Tom stopped by during the installation`to oversee things. Great equipment and very professional install.

Da
Review №66

Tom was very courteous and informative to me and my family throughout the quoting, selling, and installation process. He did not try to oversell me, as I saw others do, and got me what I was looking for at a very fair price.His installation team that came to my home have been with his company For over 10 years now so that is a testament to Tom as an employer. They respected my home and belongings, made sure nothing was left dirty and everything was in the condition it was when they arrived.This was a major purchase and Tom and his team made it as easy as possible. I would definitely recommend them.

Ma
Review №67

Climate Control has given us a very good HVAC system. Their service has always been very good since we purchased the system in 2013.

Jo
Review №68

I talked to Tom about replacing my old A/C unit. He explained to me that the American Standard A/C units are rated #1 with quality and had the fewest problems as compared to the leading manufactures. Also he showed proof of that and his company received the highest BBB rating. I was very happy with his presentation.I was also happy with the price of the new unit, which was the lowest of the 4 quotes that I already had, that I had him install an A/C unit.Installation was another great experience. The installers were professional in every way. The installers answered all of my questions and I was able to observe their progress of the installation. Very neat and clean workmanship.Tom came out to do a follow up the same day. He answered more of my questions.The A/C unit has been installed for 3 months and has helped me save 15% of my August electric bill.

Vi
Review №69

Thanks Tom Wyse for straight up honest service in troubleshooting and servicing my heater. Call with complete confidence!

Ke
Review №70

When I talked with Tom about an estimate for a new HVAC system, he immediately followed up with 4 proposals. There was no pressure to buy, I took my time to review his estimates and also got estimates from 2 other reputable companies. When I compared all the estimates, I felt Tom s was the best deal out of the 3 companies. We set a date for the work to be done and his installers were at my house that day and on time. They told me how long it would take to do the job and they were very professional about doing the job, taking care not to damage our wood floors by laying down work tarps as they removed the old furnace and had to walk through our dining and living rooms to exit the house. After they completed the job, Dan one of the installers explained the new HVAC system to me and asked if I had any questions. I would definitely recommend Climate Control Services to anyone looking to purchase a new HVAC system.

Ti
Review №71

Very responsive to our timeline. They did a great job excellent installation. Top rate service

ro
Review №72

Our whole experience with Climate Control could not have been better. The pricing was great and the service was exceptional. Tom did a great job of explaining all of our options and answering all of our questions at every step of the process. We had a great experience and highly recommend Climate Control.

Te
Review №73

Furnace was not working when we returned from a trip. Tom returned message left on office phone right away. Emergency service provided after hours and technician arrived within an hour. Part was installed in about 30 minutes.Technician had was courteous and helpful.Fee ($150) for emergency service was reasonable.Technician did not carry the specialty part that failed so he drove to pick up part from manufacturers store same night. We choose to pay a fee for opening the manufacturing store up that night after hours instead of going without heat until the following day. Would recommend company. Tom and technician Ricardo were very professional.

Pa
Review №74

I really appreciated using a local firm, that was able to get me the energy efficient system I needed. Great job on pushing through the energy efficiency incentives. Quote, scheduling, and completed work were all such an easy process! The quote was extremely competitive and we are so pleased with our new system. Thanks for a great job!

Ja
Review №75

Just got a new heating cooling system with a smart thermostat. Great price and wonderful company and people to work with. They took great care with everything they did. Highly recommend

Su
Review №76

After receiving five quotes and comparing apples to apples we chose Climate Control Services. From the time Tom came to our home to give us an estimate till the completion of the job everything ran smoothly. Tom was the only company that took the time to do an energy analysis before quoting what size and efficiency would best meet our needs.Chris, Dan and Nate (and the young interns) were friendly, professional and efficient. They made sure they put proper covering over the floors to prevent mud from being tracked in and cleaned up with no mess left behind.Tom came at the end of the day to inspect the work and spent a great length of time explaining the new system and the new thermostat. I can say we have never experienced this type of service, typically a company just rushes in does the job and leaves.We are very pleased with the work and will highly recommend Climate Control Services.

Ju
Review №77

The Climate control crew was awesome, very respectful and extremely knowledgeable, I have to give a special shout out to the sheet metal guy, WOW!If anyone is looking for HVAC service or installation of a new system, you have to check out Climate control!👍

St
Review №78

Great customer service! They were able to send someone out the same day even though they were extremely busy! The service guy was very friendly and diagnosed the problem quick and got the repair done! Very happy with the results!

Ch
Review №79

We are very happy with the whole process starting from quote to installation. Tom gave us the quote for installing a new AC unit and Furnace. He explained all the details about the equipemnt he is proposing and how the work will be completed. Danny and Craig came and completed the installation in a very professional way. They took great care in the execution and explained to us how the various systems work. They left the work are very clean. We are extremely satisfied.

al
Review №80

Danny did a great job today of servicing our furnace ( fall checkup. ) He is very professional and took precautions for safety ( mask/distancing.) Danny also took care with shoe covers. Our furnace is ready to go for the winter! We already signed up for spring maintenance too!

Ro
Review №81

They installed a new furnace and AC unit for me. This company is top shelf and I would rate them A+. Tom the manager came to our house explained the different type of units and brands and did a load assessment to determine the correct size of units. He obtained a permit from the city and shortly thereafter the units were installed by professional, knowledgeable, experienced installers who were even tidy. A very pleasant experience and they are highly recommended.Bob, Huntley, Il

Vi
Review №82

Its a good product, they did a good job at a good price.

Ma
Review №83

Tom was very quick to diagnose my problem and Dan and the crew were excellent, they came in and removed my old system and put in the new system quickly and efficiently. Definitely recommend Climate Control for anyone considering replacing their non-working furnace and AC.

B
Review №84

Home warranty company called American Homeshield (subsidiary of frontdoor inc) failed to dispatch a technician in a timely manner. I have 2 infants and a family member with medical issues. We had no heat and they said they will get to us within the next 48 hrs. The outside temp was 7 F and colder with windchill for more than 14 hours.We called climate control, they got the appropriate part and dispatched immediately. Heat was on within 2 hours. More than 5 stars are recommended. If you have this home warranty, save your money and find one that cares about their customers. Climate control was there in less than 2 hours vice 2 days. Thank you guys, great team effort and great tech.

de
Review №85

Climate Control is great! They replaced both of our air conditioner units and we are extremely happy with everything. They were very nice and professional. They install American Standard air conditioners - arguably the best - and their price was considerably better than others. If you do a little research you will hear that the installation is as important as the brand. Climate Control ranks among the best here, too. All in all, youd be missing on a great opportunity if you didnt contact them for an estimate. Professional, great equipment, great price, great installation. I feel lucky to have found them thru these reviews.

wi
Review №86

They were on time very knowledgeable, cleaned up afterwards.. Definitely recommend climate control services to my friends and family

SJ
Review №87

The folks at Climate Control Services continue to impress with their top notch service and dependability. They came out to perform a furnace clean and check and ended up discovering an issue with the humidifier (motor was out). The technician (Nate) was nice enough to take the time to review the issue with me and made sure I understood the next steps. Shortly thereafter, I received a call from Tom who again walked me through the issue and explained my options. Its not everyday you have an expense like a new humidifier to worry about, but Tom and team took all those worries away. Their product knowledge and recommendations tailored to fit my budget put my mind at ease. I knew I was in good hands. The truly amazing part was how fast and helpful they were about scheduling the next visit. Within a day, they were back out to install the new humidifier, they didnt miss a beat. With service you can depend on, there is only one company I would trust to take care of all my heating and cooling needs. Well done Tom and company!

Cr
Review №88

Tom and his team at Climate Control are great to work with! They just installed a new HVAC system in my house, after doing the same thing in another house about 6 years. I was very happy with the installation and service both times. Dan and Greg were very clean and courteous, and answered any questions I had. Tom is very responsive and very easy to work with. He knows what hes talking about, and is not a salesman at all.

Ja
Review №89

We had several companies come out to quote us on replacing our furnaces and air conditioners. Tom was by far the most professional and came up with the best plan for our venting system. He never applied any high pressure sales tactics and just seemed very straight forward with every step of the process. The installation went great and everything has been working flawlessly ever since. I would definitely recommend Climate Control Services to friends and family!

Ma
Review №90

Tom and team were quick to come out and provide a quote for a new furnace and air conditioner and quick to install it as well. Climate Control was not the cheapest of the quotes we received, but Tom was the only one to provide an itemized quote, include all rebates in the price, and do a proper assessment of the energy needs of our house, rather than just replacing the units with the same size. Overall, we are very happy with our new units.

Ch
Review №91

We had a new furnace and A/C system installed by Climate Control Services. We couldnt be happier with the professionalism and service by Tom and his team. Tom cares about quoting the best units for your needs and everything was explained in great detail. I will definitely be recommending them to family and friends.

Al
Review №92

Nate came for our annual furnace tune-up. He was polite and knowledgeable as always. He answered any questions I had and was efficient. I would highly recommend their service. Look forward to seeing him in the spring!

No
Review №93

The technician, Nate, was on time on the agreed appointment hours. When the furnace switch broke down for whatever reason, he was able to fixed the problem and very helpful in answering my questions about heating/ac. I will certainly call them again if any problem arise with my HVAC.

Ni
Review №94

The team at Climate Control Services has been great to work with. They have performed repairs on one of our furnaces, installed a new A/C unit, and performed routine maintenance on both of our furnaces. The techs have been great and so has the communication. I would definitely recommend them to anyone.

Ba
Review №95

Service was outstanding all the way through. One of the best customer experiences I have had with a service company.

Al
Review №96

They did a great job! The tech (Nate)that came out was knowledgeable, thorugh and on time. He explained what he was doing.....answered any questions that I had....much better than other service people Ive had out! I strongly recommend this outfitp9

K
Review №97

Outstanding HVAC company. My AC had been leaking Freon since the end of summer, 2016. I had already had another company out who added more Freon and suggested looking into a new unit. My system was 25 years old and I knew it was just a matter of time before the heat or Air went out completely. I called 3 different companies for quotes and Tom from Climate Control was the first to call within 30 minutes of my request. Tom was able to come out the same evening and reviewed our needs. He was very professional and knowledgeable and helped us understand the different systems and how they worked. After spending over an hour with us answering various questions and determining our needs, he measured the rooms and even windows to ensure we had the right size AC (3 1/2 ton unit) and furnace. He even emailed us a proposal before the end of the night. We were so impressed by his professionalism and knowledge of the system that we canceled our other quotes. We were able to negotiate a great price and went with the high efficiency system. His crew was out the following Wed at 8:00am and did an outstanding job. Dan and Greg were very professional and careful when removing they old system and installing the new one. They estimated it would take them 8 hours to complete the work and were done in 7. I cant speak highly enough about the great job they did. Tom was on site before the guys were done and took the time to review the new thermostat and all its features with me until I was comfortable with it. We cant believe the difference in the cooling of the house, rather than having to keep the temperature set for70, we are now able to keep it at 75 and feel much more comfortable. Now the house is cooled evenly, the upstairs rooms are now the same temperature as the downstairs area. When the Village inspector came out to review the work, he commented on what a nice job the installers did. The duct work was neat and well sealed. He said he didnt see a lot of jobs done as well as this was. Again, Climate Control is the company to use. Extremely knowledgeable about all systems, fantastic work and great employees. Thank you Tom.

Ha
Review №98

Dan came to service our two furnaces and water heater for general maintenance. He was informative and helpful of any questions I had. I would definitely recommend this company and use them again in the future.

Mi
Review №99

Tom and his team were the first group I have had out for HVAC work that had a firm understanding of what I was looking for and the cure for my ills.

Ma
Review №100

We had our furnace and air conditioner replaced and also had a new humidifier and smart thermostat installed. Tom was fantastic from my initial outreach through the installation and even afterward. He gave us various options and answered several, maybe dozens of questions in person and on the phone. The installtion is clean and neat and the installers were friendly and professional. Tom came out the next day to review the work and show us some features of the system. He prides himself and his company on quality work and happy customers. I highly recommend Climate Control Services for any HVAC needs. The price is fair, the quality of work is excellent, and Tom cares about his customers and takes time to answer questions and explain things.

Information
89 Photos
100 Comments
5 Rating
  • Address:13N085 Coombs Rd Unit D, Elgin, IL 60124, United States
  • Site:http://climatecontrolservices.net/
  • Phone:+1 630-906-9768
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Air conditioning system supplier
  • Boiler supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Pumping equipment and service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Offerings
  • Repair services:Yes
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