I received a pair of shoes I ordered today delivered by fedex. The box was damaged and I didn’t think anything of it. Shoes didn’t fit so I had to return them. Went to drop off the box it originally came in and the worker denied it. Said we can’t send shoe boxes especially if they are damaged. This is how I received it from FedEx! I told him that and he said he could sell me a new box. Terrible customer service!
Employees on two separate occasions were straight up rude. Not surprising that during this second visit I hear some poor employee getting yelled at repeatedly by a manager about buying a box while they have no space for said box in the store (as I got my package ready).Terrible service- recommend USPS or UPS in the area.
There’s this girl that works there Thao that lacks customer service you ask her a question and she has to give a smart comment 😒 i like ups better plus it’s less expensive
This used to be one of my favorite spots but now its a pain. Every time the is something, hard to put a hand on it, but the costumer service from all of them is / just feels fake.6/3at this point I only come to this store because its the closest and because a client has an account here. If not I would rather send via UPS. And now when I get into the office no one wants to help me. They all just look at each other just waiting to see who jumps on the grenade. Everytime i go its a different way, give full address, only street numbers, confirm address, dont confirm address. I am just glad its not my account and the client is paying.11/2020Not sure what happened, but there was a change for the better. There is a new office manager that gets the job done and is friendly. The rest of the staff seems to be on par with him. Not longer dreading going there like before lol.
I just tried to mail something, got there before they closed and they wouldn’t even help me. Great customer service
Stephan should not be the the front person for any company. He doesn’t have the requisite customer service skills to succeed with people.
Not great on customer service i was there at night time .
Honestly, never a pleasure to go in to this place. They make the USPS look good.
The staff here is the best. Had to go there twice in one day. Made sure that I had the help I needed to copy, from my phone and fax. I really needed all the help I could get!
This place is fantastic! I have now made this my favorite return, print, scan place. Janet is flipping awesome. Customer service is her middle name. I will never use another carrier again for anything.
I needed a photo poster done quickly for a birthday present and Allison was friendly and able to get it done for me. Great service!
I had to wait for 15 minutes for service by that time no greetings still didnt get service I had to go to ups, i would never go this location again poor customer service
I print and pick up and ship from here and have always had good experiences with their speed and expertise.
Staff is very friendly and always helpful. My favorite Kinko FedEx store.
The employee help you as much as they can. Great personality and great work ethic.
Allyson is always extremely helpful and goes out of her way to make sure you are satisfied with the job done!!
Very nice staff like the service keep it up
Great service. Patient and helpful people.
Excellent customer service. I had no idea what I was doing but thankfully Allison did
They were fast and reasonably priced.
Friendly Staff, Excellent customer service!
It took almost a half an hour to get a document to print from Google drive. The kiosk technology is ridiculously slow.
Very high packing charges. To put one of my devices on a box they charged me 8 $
Awesome and quick service !
Agent today helped me edit my order.
Nice customer service
Nice folks
Friendly staff
Great service!!!!!
Awesome!!! I only ship FedEx!!!!!