Buyer beware!! Poor quality…..even considering the low cost. In addition, a buyer would be foolish thinking a return or correction is made easy. Their online form requires an order number…..problem is, the order number exceeds the number of digits allowed on the form. It’s obvious, HF has done everything possible to discourage returns….and/or in my case, replacement of missing components of order.My last order….and I do mean last….included the “3 Piece Solar Light Set,” consisting of 3 lighted decorations. The online image (and the container) illustrated a dragonfly, a butterfly, and a hummingbird. The box I received had been opened and the butterfly was missing.According to HF, I have to return the item for credit, but return shipping will not be reimbursed. Very clever, HT. The cost of shipping will exceed the item value, thereby negating appropriate reimbursement, not to mention the time and effort of making the return shipping arrangement. It seems obvious, HF anticipated excessive returns (prompted by poor quality), else why would they make returns so difficult?Btw, my order also included a flashlight. Oh yeh, did I mention that the flashlight was “on” when I opened the box. REAL QUALITY CONTROL, HEY? And how about that CUSTOMER SERVICE?? NOT!!
I get most of my tools are two good place and clean
Solid bar food. EXCELLENT service
I love the diverse kind of merchandise harbor freight carries! Both name brand, and generic! Best prices on both!- I looked at tools, and generators both under the same roof!- plenty of farming/gardening equipment as well!
I could spend hours in here. A wide variety of things reasonably priced.
Clean storeButYou need to train your people in here betterTo teach them aboutWhat you sellDo you want to have a good rapYou need to teach your people about what they sell
Love the prices and variety.My hubby got alot of quality tools,pressure washer etc last trip and was very affordable.
Terrible customer by all. No one wanted to help me find what I was looking for and it took me a few minutes to even find an employee.
Well hello everyone today I had the opportunity to visit harbor freight and I am traveling from out of town they had something that local stores could not provide to me so With that being said I walked into harbor freight today and asked for assistance immediately when I walked in the young lady by the name of candy was so polite and willing to assist she had no issue or standoff attitude with her multitasking skills she speaks with a very polite tone and a smile in her voice I had the opportunity to speak with her manager on duty at the time which I did not capture his name but he was very accepting of the compliments given about the store and the services provided to me if you are ever in the area stop by to say hello they would love to serve you this location is spacious very clean and plenty of parking once again I would like to think the staff for their over and beyond assistance
Great place for tools that you cant find anywhere else...will shop and recommend this place to all ....keep up the good work...
It said the item I needed was in stock but I couldn’t find it. Good prices.
Nice and clean and very organized. But there restocking fees will give you a heart attack if you have to take something back. I was charged $70.00 restocking fee for something that did not work properly because I didnt want a replacement.
They had a lot of good stuff and really inexpensive and I was looking for tire blower upper its my first visit there the man and the woman in the back seems a little perturbed with me for asking them to help me I dont know but I like the price of the portable tire air something
Its harbor freight. You should know exactly what its is if youre trying to shop here
Helpful and quick register staff, great prices.
They have the tools I need at prices I can afford/justify!
High prices but they are the only hardware store in Moyock.
Not a big store but good prices. Employees are knowledgeable & know where things are located & items are marked.
Fast, friendly service. Affordable yet decent quality tools for the novice to prosumer
Pleasant Staff, good size store well organized
Found what we were looking for. Very tidy well manages tool shop of all kinds.
Cashier was rude and not helpful at all....I asked a simple question and immediately could tell she did not want to be there by her answer of. NO WE DONT HAVE ANY AND I DONT KNOW WHEN WE WILL GET ANY IN STOCK.....I told her she needed to take a lunch break......i will not go back to this location....I have a house in Sunbury and at the beach and purchase quite a lot.
Great place to get tools and lots of great deals.
Typical Harbor Freight. Best price on tools. Get app for your phone with coupons. They honor them.
Very friendly and helpful staff, great prices!
Good prices and selections.
Lots of inexpensive tools.
Nice store but rarely has larger size sale items on the shelves during sales
Good store for what you looking for I couldnt find some of the things I needed I found two people in the back of the store who acted like I had interrupted them and their work and didnt want to bother with me but they did help me didnt seem 2 Pleasant about the situation I wasnt very happy
Clean and quick serviceBathroom was very nice
Good prices and friendly staff
Great stuff, good on prices
Good place to save money on good tools
Always a great place to find cheap tools. And they always have great deals.
Great HF with good selection. Don’t buy the jack stands lol
Didnt have what I needed
Good but cheap tools and accessories
Normal store . Good selection . Cheap tools
Good place, affordable to shop in
Love this store😀.
Harbor was very customer friendly and helped me find the right tool I needed..I didnt have to chase them down or walk alot.
Great deal on tool.
Clean and staff always willing to help with a smile....got above good product knowledge from a female manager....would diffently spend money there again
Some prices are better than Lowes.
Always great prices, quality isnt the best but even high quality tools break fast so i buy cheap when i can.
Ive probably been in here 100 times this summer. They have great tools at amazing prices. And Jennie is awesome! Always super friendly and helpful with products and discounts. Its better than Lowes because theyre always available to help
If you can not find it, this place will have what you are looking for or a substitute tool to get you out of your situation. I can count on this Harbor Frieght, Thank you.
Love the tools, but during the pandemic, you may want to shop elsewhere.... Customers and employees are not taking the mask issue super seriously, and the ones who are wearing masks are chin strapping them on instead of covering their mouth and nose. Heads up folks.
Employees were friendly & helpful. Store is clean, & very brightly lit, which is good unless youre an individual that cant tolerate such bright fluorescent lights. Merchandise was well stocked, organized, & neat. Restroom is single occupancy, but neat & clean.
Well stocked, clean store, employees willing to help, all merchandise marked and prices visible..
These stores are always spotless! Staff are helpful and prices are fair.
This the third time they didnt have it in the store. A big tool box, a work bench and today a saw that was in the Sunday paper. The personal are very helpful though. Someone needs to look into this problem. Not happy with them.
Some item work well. Some items do not. The ones that do not they take back. Wide selection ot items. Clean bathrooms
Like to get some things here that need for work
This place is awesome the people are fantastic if you need to exchange or return something no problem, this is like Toys R Us to me
Love that I can get items much cheaper than from local competitors. They always have coupons that you can use to get 20% off and a free item. Also they back their products; if a tool breaks, its no hassle to return it for a replacement.
Im glad they opened a location in Elizabeth City. It was nice to see them repurpose an older building instead of building another structure. The store was neat/clean and the staff was friendly. Your discount coupons are good for the entire month after use. Do not throw away your coupons!
Love to get stuff for my husband here great prices
Harbor Freight provides a reasonable quality product for the amount of money provided. Always a good shopping experience.
A store for all who want good inexpensive tools at a fair price, it was a must for Elizabeth City, NC
Awesome TOY STORE !!!
Large selection of tools with decent prices. Although pretty generic tools, we have been satisfied. The extra warranty is well worth the purchase
Good place to have here.
Thats a cool place.
My go to place for tools. Rarely disappoints!
People tend to underestimate Harbor Heights products but i have bought 2 generators 1 is 6 years old the other is 5 years old both still in great condition. also several power tools and hand tools im very happy there is a franchise in Elizabeth city North Carolina now its in city with much less traffic
Absolutely the rudest employees of any of the Harbor freight locations. The coupons seldom work there and when you inquire why, you get we are not responsible for the coupons If you can save yourself the grief and go to another store.
Great store, good location and a great staff. What more does a man need ? 🤗🤗🤗
Love this place and they are getting better products than a few years ago. Also hey if u buy anything u get a free gift. Very family oriented also
Busy day. Staff took a bit to realize there were about 20 people in line then they opened 2 more registers. Inexpensive tools and equipment. Good if your a do it yourself-er / home owner / etc. Would not recommend for professionals as quality is questionable and probably short life of most items under heavy / continuous use
All I can say is...Man Candy! They had to pull me out of this store. I couldnt stop shopping all the manly tools. Cant wait to go back and blow a few more dollars!
I had a hard time finding what I was looking for. I asked an associate and he told me if its not on the shelf they dont have it. I would have expected that he at least check the shelf. I went back to the shelf and was able to find the Sawzall I was looking for.
Found everything I needed. Well organized and fairly priced.
Quiet... A good place to go if youre looking for a tool box, cutting wheels, a safe, or security cameras
It took a long time for them to decide that Virginia was too far to drive for Harbor Freight, but someone woke up and made a good decision. Helpful staff when you need it, as I have been there often since they opened. The store is in Eliz. City located where the old Wal-Mart used to be, for those familiar with the area.
Found exactly what I wanted
Great place to find some quick tools in a hurry. Friendly staff and great prices.
Lots of gadgets and tools that are useful at reasonable prices. Store is well organized
Best Harbor Freight store I have ever been in. Every item has its on space and not lapping onto another item. Great prices! Great coupons & free item coupons!
Friendly service
Super helpful and patient.
Always great customer service and enjoy the people that work there.
Pretty much whatever you need
Great selection of tools at the right price. Employees are knowledgeable about tools and products.
I enjoy going here, low priced tools that last enough for the diy mechanic or homeowner.
Was trying to get a drill pump from here, but ended up being sold out. Tried to find a small pump to get rid of some water, but everything under $100 was gone. There were 3 employees up front standing around talkin, with no other customers in the store, so I was a bit surprised no one had come to see if I found what I was looking for, or even said anything to me as I left. Off to Lowes I went
Sad to see most of the employees not wearing a mask are they above the recommendations, only saw 1 employee wearing a mask
Man...where to begin...we go here at least once a week and they ALWAYS have what we need t a fraction if the cost of other hardware stores 💪
Friendly service very clean love my coupon deals
Friendly helpful staff and everything as advertised
Nice place to get your quick tools or just about anything you need Man toys
Super happy that this store opened here. They carry CRC products and staff is super friendly.
Its a lot of things they just dont have
What you expect from harbor freight
Hubby found everything he was looking for.
The people who work there are amazing. Really go above and beyond.