Kudos to Craig and his people at Performance Auto. Been a loyal customer for over 3 years. Great service at a very reasonable price. Love that they are transparent about the repair work that is absolutely needed and not over-selling. Definitely the best
I had an appointment for oil change and check muffler. Diagnosis confirmed need for new muffler and another problem needed to be addressed. I was driven home since they needed to send out for a part and was picked up when repair was completed. It all went smoothly and would certainly use Performance again.
Always customer driven. Willing to help in anyway they cant fair pricing
They are the best!! I took my Jeep Cherokee to be looked at and they got everything fixed within in a few hours! Their prices are excellent with excellent service! I definitely recommend this place! They work on all kinds of cars and take appointments super fast! Love this place!
Probably best place i have ever been. Very professional and at same time friendly staff. Owner of the place Craig is absolutely amazing. Pricing are really reasonable and good compare to other places. Explaining everything in details to whats going on with your car. Definitely my new place to tale my car to.
Performance Auto does great work and very honest! not trying to sell you what you dont need.Good customer service and communication.
Great shop! The owner Craig, front desk and technicians are very knowledgeable on what they do. Highly recommend.
Amazing why wouldn’t you bring your car here? Costumer service is amazing brought my 07’ mountaineer for the transmission to be rebuilt now runs amazing every time I’ve gone here always been happy from a simple oil change to a transmission problem they will always treat you amazing
Craig always gets the job done on time and on budget. They deliver as expected with no surprises.
Great service. Very professional. Car was done when promised. Had brakes, rotors replaced and tires done. Lowest quote. No hidden cost. Highly recommend.
They were fantastic. I would definitely take my car there again.
These guys are top notch! I trust them to take care of my car quickly and with no hassle every time.
Awesome! They will give honest suggestions, and do great work.
I brought my car in for new tires and they were very helpful. As a single woman not knowing much about car parts and pieces 🚗😳I was pleasantly surprised that they took the time to explain things and didn’t try and up sell. Pricing is very reasonable and as far as I can tell they seem to try and work within your budget by doing the most needed repairs first. (This I overheard several times while eavesdropping while waiting in the shop)Since then I have had my brakes done and again OUTSTANDING service! I highly recommend that you bring your car in if your looking for a permanent place for all of your car needs.Thanks guys at Elk Grove Performance Auto 🚗🚙⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Great customer service. Brought car in to check brakes and they were able to fix it same day! They even gave us a ride home while we waited for car to be done!
Cant beat family owned.Works with synchrony.10 out of 10.
Whether scheduled or in need of immediate attention, your vehicle will be fully scanned and visually inspected for necessary only repairs, completed within the day, parts permitting, and returned as quickly as possible in immaculate appearance.
Well kept secret in Elk Grove Village. Can be hard to find first time. Great service. Reasonable prices. Friendly staff. Will be back!
Excellent service, fair pricing, overall a great place to have your vehicle worked on!!Always my first choice
If youre searching for professional and honest mechanic, who will do the job without ripping you of this is it!!!Thanks guys!
Great experience and reasonable pricesVery professional, polite and finished the job in time.They have addressed all my cars issue and gave me a very reasonable estimate and discount.I am glad I brought my car here.Thanks a lot for the team of performance auto center
Performance Auto Center did a great job replacing my brakes and checking out a few other items. It was my first time to his shop & Im sure will be back at some point. He was kind enough to work with me on pricing also. Thank you.
They thoroughly troubleshot my charging and starting systems to determine what the issue was and found that was only the battery, which they quickly replaced. Will always bring my car here to be serviced!
Completely trust them with all my vehicle repair issues.
I had them replace my timing belt and all fluids replaced as well as new spark plugs. He was offering a nice discount on labor due to the economic slow down the virus has caused. All the things I needed done were labor intensive so the discount made me decide to do it. All the work done came out great and it was a win for both of us I gave him a big job and I got a nice discount on the labor special he was running.
Very good work. Honest guys and will work with you no matter what. Not one bad thing to say
Craig & his team did a great job replacing my brakes and checking out a few other items. It was my first time to his shop & Im sure will be back at some point. He was kind enough to work with me on pricing also. Thank you.
Had real tough situations with my brakes and short on cash. Craig was able to find a way to make it affordable for me so i can get safely back on the road. This was my first experience with them and will be coming back for all future repairs.
Craig goes the extra step to make sure you are get the appropriate repairs
Craig is very good at offering service at a fair price. will work on a problem until solved satisfactorily. would recommend his business .
In the past, I’d always had a hard time finding a car place that I could trust. I’ve been bringing multiple cars here for 3 years. They do a great job! Good people, good prices, good work.
Cool people with an even cooler shop. Highly recommended. I drive 30 mins to get to them passing dozens of other shops that could do the same thing but because of the quality of their great service I’ve been going here for the past few years now!
They gave me all the info i needed to take the decision. Sadly i had to scrap my car. But they made me understand the amount of work it needed and gave me the freedom to decide weather to move forward with repair or call it quits. Would suggest it to anyone looking for honest mechanics.
I love this place! I have visited and used this garage several times and always leave satisfied of their services. They offer the best car services at very reasonable prices. I give them five-star rating unconditionally!
Excellent repair on my van and direct about what to expect for costs. And I had a coupon and got 20%off labor.
Great family owned shop! Prices are fair and service is great! Highly recommend them to all!
Excellent mechanic! Always able to fit you in quickly for all sorts of work. Whether its servicing, repairs, upgrades or tuning the team always help to provide all your options and get the best prices.
This is a great place to take your car. Ive had work done myself and have referred others. Everyone was happy! What sets Performance Auto Center apart is the attention to detail. They want it to look and work right and take the time to get you there! Very fair pricing and honest workmanship.
Always great service from start to finish. Very trustworthy, this is the most important thing for me. Have been there many times with different vehicles and there has never been an issue. Highly recommended!!! Only place I take my vehicles
Very knowledgeable and professional. I would highly recommend Performance Auto Center to anyone looking to have their car serviced or repaired.
I didnt even have the opportunity to use this company because the person who answered the phone was uninformed and rude. I need work done on my daughters car as soon as possible and dont have time to try to get past rude people who answer the phone. So, unfortunately, you guys didnt even get a chance to quote me let alone do work for me. The people on the front line mean everything for a business. If you dont have people who can handle phone calls in a courteous and professional manner, you will lose business.
Great place. Car repair you can trust.
I have been a customer of Performance Auto since they took over the business. On a couple of occasions Craig has given me heads up on something that will need attention in the future. They have never pushed me to repair something that isnt needed. I appreciate this way of doing business.
I usually don’t do reviews but this place needed to be recognized! We are from out of town and while in downtown Chicago our cars engine light came on then started to blink! Our hotel was outside the city in Bloomingdale and we were trying to get to the hotel safely but since I looked up online what the flashing engine light meant it said you shouldn’t be driving so I called around and performance automotive said to bring the car straight there and they will look at it, price it and get it fixed first thing the next day since it was late and they were close to closing but they diagnosed it and gave us the quote before doing anything! They had it ready before we even checked out our hotel the next morning!! Craig took our call and helped us right out! Thank you guys, you all are awesome!
Thanks guys for the quality job and good time. I also appreciate that you gave me the best deal possible. Recommended!
Great service! The staff was very kind and understanding and they also gave us a discount! Highly recommend you should go there.
Everybody here was very friendly and helpful. Affordable as well! For the first time I didnt get pressured into buying something I didnt really need for my car. I asked for an oil change and I got one. Awesome! Definitely going back!
My battery went dead and was towed to Performance Auto. I had my battery replaced, tires rotated, and an oil change and got the car back the same day! Rick and Craig were very easy to work with. Highly recommend.
Car maintenance, through a dealer or repair shop, is important. Trusting that your car will be treated with care and the repair completed properly is very important. I wanted a clean, well maintained, up to date shop. And a shop that remembered my name and car when I called.This is the place.
There has always been anxiety around getting my vehicle serviced for any reason. Craig and his team have not only effectively eliminated this dread but created a sense of calm and excitement to actually bring my car in!I trust Craig and his entire team to do what is best for me and my needs. The entire team is incredibly kind, caring and knowledgeable! My car has 130k miles and to date I have had my oil changed, my gas cap replaced and my brakes replaced.I am so grateful and thankful that Craig and his team offer their services at a price I can afford. They are the very best and I highly recommend their genuine customer service and their expert services!
As usual, excellent service at a fair cost. I have been going there for a year or so and their service is always excellent. The one time there was a minor problem after the service, they fixed it promptly without complaint or any additional charges. Very rare, quality service for the auto repair industry, Dealers could learn some lessons here.
I took my Impala here for an oil change. I called at the last minute and they still accommodated me. The owner was polite and professional. They did not try to sell me things I didnt need and even offered their summer coupon for the services I was getting completed. Very impressed and will return.
These mechanics are great! I have gone to them for several years and they have helped me keep an aging and now ancient vehicle running dependably. I highly recommend for their services!
I’ve been coming here for 8 years. So trustworthy. Owner is extremely nice. Their garage floor is so clean that you could eat off it!
This is a trustworthy company, and the people who work here are friendly, competent, and honest. I’ve been taking my cars here for years and am always pleased with the service, the quality of work done, and how nice the staff is! This last visit was just as good as all the previous visits!
I had an emergency with my car so stopped in and asked the mechanic to check out my battery. They were friendly and very professional. They serviced my car and charged fairly. I highly recommend them.
Been coming here for 2-3 years now and always had positive experience. Honest service and quality work. Craig is great to work with and thats what I appreciate about this place. Keep up the good work.
I moved to DA BURBS after retirement being a Life long Resident of Chi Town you learn about Auto Mechanics and their Garages well talking with my former Neighbor he suggested Performance auto in the Hood I said are they on the level?? He said Charlie you wont be disappointed!! Mmmm well you can take a Man out of the City but you cant take the City out of the Man so I bit went to the Ford Dealership prior to have a new engine installed their Wrench (Technician) tells me all these things that need my attention go over to Performance Auto and I was greeted by Craig & Dawn asked for a Oil change and could I wait no problem talk with Craig for awhile to see if he was one of those as you might know what I am saying but I felt like OK he is the real deal NOW mind you in no way am I blowing SUNSHINE up this review I tell it like it is and he has a FIRST CLASS operation at Performance so when Craigs Wrench came into the office and handed Craig a list of things that needed my attention it was the same as the Dealers list and the quote was $456.00 lees than what I was quoted by Ford he has a Loyal Customer for sure his wrenchs do top notch work Craig stands behind their work you owe it to yourself to check out Performance Auto I did and do not regret it
Honest people, fair prices, get the job done.
Great welcoming and professional staff. Upfront and great pricing before starting any work. Owner Craig is the best and stands behind service. Hard to find a shop like this nowadays. Definately recommend for any repair!
I brought my vintage motorhome in that no one else good get running right. That took it in and fixed everything that was needed and now it runs like new. All the other shops gave up, not theses guys. They where so nice and let me hangout and the price was so fair I was amazed.
If you want the excellent repairs by a friendly, honest and courteous tech this is is the place. They knows their clients and does great work!
My car works perfectly well, thanks to the wonderful maintenance services it does receive from this place. Great guys to work with excellent service and fair prices.
They thoroughly explain whats wrong. What was suppose to take days to fix due to a part that needs to be ordered, ended up taking a day. We have used Performance Auto Center a few times over the years and have never been disappointed.
I had my boyfriend go in and ask if someone could check what hub bearing was worn out on our car (we had an idea, from the noise that our car is making, that a hub bearing was going bad.) They put our car on a lift, let it run and listened to where the sound was coming from. They charged $30 dollars just for that... talk about a rip off! We were told this price before letting them check our car, but we thought they had to remove a tire and thoroughly check. Good thing we wont be having this repair done at this place. I can already imagine the pricing :|
Wanted to charge me over $500 for a $200 job (weld in a short piece of y-piping, the part was only $70, the rest was labor). Highest quote I received from several shops. Got it done for $200 at a reputable local shop instead.
Even though I hate when my car breaks down, it is always a pleasure to have the owner Craig diagnose the problem and provide a quick and efficient solution with pricing that is always lower than anyone in the area. I would highly recommend Craig and his staff to anyone who needs professional advice/repairs for their vehicle.
I was going to start driving more for my new job and so I needed a lot of stuff done to feel good about my car. I need an oil change, fluids and brakes looked at, new windshield wipers, and tires rotated. Was a lot of availability for making an appointment and then got me out of there super fast. Everyone was very friendly in there and provided a little chit-chat and made me laugh. There was an interesting selection of magazines to pass the time including bon appetit magazine. Of course there was a large flat screen there too and lots of flavored coffees to choose from. I feel like I got a really good deal on all my services and I was able to use coupons for each service I got, they didnt have some rule about combining offers. I think this will be the only place I go now.
Had our SUV towed here late afternoon and the owner stuck around until he was able to diagnose the problem and order parts for the next morning. Convenient Motel 6 next door and he had things running by checkout the next morning. Great people and fair to deal with. Thanks, Jeff
Glad I found this place. Frank is the man. Courteous, trustworthy and honest. I always feel like I am getting the best price along with top notch service. No oversell of things you dont need.
I went to these guys for a used car inspection and they were very professional. The inspection seemed through too.
Craig has helped me several times in the last few years. My Tahoe had a strange gas smell inside, he was able to track down the problem (which was not easy) and repair it at a fair charge. I really feel like I can trust Craig and his staff. They are very service orientated and turned around my repairs quickly!
I always get excellent customer service and first-rate automotive support at Performance Automotive. Craig and his whole team are friendly, honest, and highly-skilled professionals. I cant imagine ever taking my car anywhere else!
Craig and his team are the best around. Trustworthy and always upfront with accurate estimates and the best advice. Glad these guys are my auto mechanics!
I had an issue with my transmission shifting & had them take it for a test drive. They came back and gave me several options and since Im from out of town I decided to take the chance and drive my vehicle home. They treated me with respect and professionalism and would recommend them to family and friends. They didnt even charge me for the test drive and diagnostic test
Great service. Friendly folks.
They did their job and were very friendly and knowledgeable. Affordable prices and will definitely be visiting again.
Went in for a quote to simply cut out and replace an exhaust Y-pipe and was told it would be $480+tax ($138 for the y-pipe + over $300/hr in labor?). Was told itd be an hour job. According to the guy at the desk they cant just cut off and weld pipe back together, like every other shop can do for less than half the price. Then he mentioned something about gaskets that would need to be replaced, on the intake or exhaust manifold...really? I only needed a y-pipe replaced, a simple job any other mechanic can do. Maybe he thought I didnt know about vehicles, either way it was a pretty sad attempt trying to scam me. Walked right out and will NOT return. I hope they provide free lube before screwing their customers. Got a quote from a different shop right after I left there, $180 for parts+labor for the job.
Im very satisfied with the service and the work they performed on my vehicle,I highly recommend this body shop.
Great family-owned mechanic shop. Reasonably priced and trustworthy.
Convenient location for me. I love them because they are honest, good at what they do and fairly priced.
Dont waste your time with this unethical shop that is incapable of repairing a simple issue. I own one of the most popular sedans on the market, and am experiencing an extremely common failure related to climate system. Craig has replaced the actuator responsible for this failure 3 times, yet my heat is still blowing out cold.My family has had multiple issues with his shop failing to fix an issue after 3+ tries. I was really convinced that the owner Craig cared about the reputation of his business. Whether or not that is true, I know 100% that performance auto cannot fix my car and wasted my time and money.Please dont call me anymore, Craig. You earned this review.
Outstanding service as always! I have been going to Taccs for years because Frank is 100% honest and a great mechanic. He never tries to sell you anything you dont absolutely need.
Craig is always been fair and honest, no matter what vehicle I bring him, he does great work and will go above and beyond to educate you if you dont understand the issues that you may be having with your vehicle at the time... His prices are cheaper than a dealership and usually in line was smaller local shops of his size.
Great place for your all around modification or repair needs. Friendly and knowledgeable staff!
A very modern auto shop. They have well certified mechanics and their machines very updated.
Great people. Skilled mechanics. Fair prices. Overall a great experience
These guys are fantastic. They went above and beyond. They honestly care. Thank you!
Super friendly and helpful staff. Very communicative and with great customer service.
That bad review on here is the previous owners. Craig and the formerly Taccs is now Performance because they do great work. I take my new car to the dealer for necessary work and then Craig does the same work but better for less.
Helped me out in a pinch as a courtesy. Will be contacting them in the near future for any work needed - also recommended this shop to friends and co-workers.
They charged me a more than reasonable price for the repair and maintenance. Great experience and now I am a customer for life!
Excellent service and very caring staff.
Great customer service and fair pricing! Craig is great to work with!!!
Great guys to work with excellent service and decent prices.
Theyre always quick and do a good job! Never had any problems!
The mechanics at this place are very honest and trustworthy. They take pride in what they do.
Always consistent professional care to all our vehicles. Definitely recommend this auto repair shop.
They are very helpful and they always have what I need.
Great service, great people. Really happy to have found them.