user
Crystal View Optometry, Inc
8419 Elk Grove Florin Rd, Elk Grove, CA 95624, United States
Appearance
Crystal View Optometry, Inc
Comments
Mi
Review β„–1

Best Eye Doctor in Elk Grove and beyond! They are incredibly kind, empathetic, and knowledgeable which makes it a super comfortable and enjoyable experience every single time. The staff is amazing as well as the selection of High quality and designer Eyewear, and it is all paid for by my insurance!! I really wish I could give 10 ⭐s. Great job Crystal View 😎

Ja
Review β„–2

My mom’s first visit here and the experience is phenomenal! Dr. Holcomb and her staffs are friendly and knowledgeable. We’re very satisfied with the service and the prices. We highly recommended this place! Thank you so much!

Ri
Review β„–3

Covid screening to customers who want to purchase glasses. Ive spent alot of money here over the years. I will not return. Not like they care.

Li
Review β„–4

Very accommodating staff and very knowledgeable. I will never go to other places besides crystal optical for my vision needs. They are amazing and very friendly staff too. Ive been with them for 5 years now and i have no problem at all. Such an amazing job you guys. Thank you

Ra
Review β„–5

I called this place for lenses estimate. They asked me for my information so that my insurance information could be pulled out. Never heard back.I regret giving out my personal information and would not recommend this place to anyone.

Na
Review β„–6

My family has been going here for years. Love the attention and care they provide. Great customer service. I feel like they truly care.

Ri
Review β„–7

I was able to make an appointment last minute thanks to the amazing staff. They’re caring, fast and efficient and they have average prices. I would recommend this place to anyone in need of glasses or an eye exam

Ro
Review β„–8

Someone made a cancellation and I was able to get an appointment the next day. Very clean premise and professional staff. The optometrist did a thorough eye exam and was also personal and patient.

Ro
Review β„–9

Great place good service, only 4 stars do to covid-19, so they are limited

No
Review β„–10

Ive been a patient of Dr. McKnight for almost 10 years. Shes kind, she listens, and provides the most knowledgeable answers to my questions, than any of my other doctors. Her staff is great as well, and will provide every piece of information I need to get the best out of my insurance. My husband is also a patient and Ill be making an appointment for my 5 yr daughter soon. I highly recommend them!

Mu
Review β„–11

It was a very easy and friendly visit. My first eye exam went great and I was able to find out what my needs are. Highly recommend this place. Staff is super friendly and very respectful as well. The only down side is it will take forever to choose what frame you want since there is too much variety haha!

De
Review β„–12

It was my first visit to Crystal View. They were able to set me an appointment a few days after contacting them. The staff was very nice and welcoming. They went over my coverage and showed me a few thing I didnt actually know (like how I qualify for new lenses every year!). I enjoyed my first visit and am excited to work with the Crystal View team and Dr. McKnight in the future!

Ka
Review β„–13

Came in to get a new pair of sunglasses and they helped get me what I was looking for! I always enjoy coming in here... the staff is very friendly and super helpful when it comes to helping me with my eyes and glasses. I always get great feedback when I ask for their personal opinions on the different frames. Dr. McKnight is wonderful!

Ar
Review β„–14

Always appreciate the professionalism of the staff. They are friendly very respectful and its a pleasure to be served by them. The doctor or optometrist are knowledgeable and caring and made me feel that she is genuinely concerned about my eye health.Thank You so very much

Az
Review β„–15

Amazing customer service; above and beyond. This is the first time in a while i was not rushed fo make a glasses selection. Professional optometrist with a love for people. Very welcoming environment very knowledgeable and patient staff.

Mi
Review β„–16

They quoted me for the wrong brand of contacts so I was shocked when I was told how much I actually had to pay when I went to pick them up/ they gave me defective glasses then had me wait 2plus week to pick them up again after being sent back to get β€œfixed”When I finally did get them my β€œnew glasses” they barley fit in the frame and falls out all the time - I need new exams etc so the only reason why I’ll go back is bc of it being convenient for me. Oh yeah and they always try to get me to pay for things that I know for a fact my insurance covers.

It
Review β„–17

They were awesome and friendly. Especially Ms.Trina. I really like how she helps with the glasses and going into details. The doctor is amazing, she knows what she is doing and looking for. I would highly recommend my friends and family.

Sa
Review β„–18

My family loves Dr. Holcomb and her staff. Everyone is very friendly and helpful. My daughter, who is attending college in Southern California, can call from college and order her contacts. The staff has been very flexible and works around her school schedule. I also love the fact that Dr. Holcombs staff has never been pushy about selling us products. Her staff respects our budget and works within our vision plan.

Ro
Review β„–19

AMAZING staff. First of off the wait was not too long at all, about 5 min. And the optometrist was soooo nice. She was very kind hearted and made sure the procedure went correctly and Swiftly. Then after I was met with the nicest, warm hearted woman to help me with which frames I should choose. Not kidding I took half an hour to pick 3 frames out of 7 that I chose. A very patient women. Sadly i forgot her name. Amazing around really. I will be coming here every year for as long as they are open.

Su
Review β„–20

I really like everything so far. Kind helpful staff makes all the difference. Cheers to many more visits.

Al
Review β„–21

Been going to Crystal View Opt. for years, even when they were at their previous location. Ive always had good service. Ive never been surprised by the price Ive had to pay for glasses / services. They make it simple and lay it all out for you. The staff has always been very kind.I was surprised during my recent appointment when they me asked if I was still interested in contacts. I had forgotten that I inquired about them last year, which lets me know they keep good records for their clients.They also do text alerts when your new glasses are available for pick up & for appointment confirmations, which is great because I dont answer my phone haha.

Pa
Review β„–22

This is a place where the entire staff, no matter what their job title, were warm, friendly, knowledgeable, and extremely helpful. I didn’t have a long wait, and I never had to ask for help, it was offered to me. They were patient, nice, and I appreciated the fact that they sanitized their equipment in front of me before doing my eye exam. Very nice experience!

st
Review β„–23

Wonderful staff, clean office & latest equipment to check your eyes πŸ‘€ I would recommend this optometrist & this office was easy to find with plenty of parking. I also liked there was no high pressure to buy expensive frames.

JE
Review β„–24

Doctor Holcomb is simply amazing! I simply love her to the moon and back. She is like a conductor of the finest orchestrated optometry practice in the Sacramento area! Her staff is incredible, she has the latest in fashionable frames, and she has a bedside manner second to none! I have recommended her to everyone I know, and could never see myself going anywhere else!! 10 stars to Crystal View staff for making me a raving fan.

Je
Review β„–25

We used to go to a super expensive eye place. The only reason we visited Crystal View was because a friend worked there. We love her! Dr. Holcomb is so sweet and down to earth. Her staff is very helpful too. Best part is that she doesnt charge an arm and a leg.

Am
Review β„–26

My Daughter and I are new to California, and Crystal View Optometry was listed as preferred on her vision insurance. Our experience with Dr. McKnight and CVO the staff was polite, professional and informative service. Were so happy that weve found our new Optometry home!

MA
Review β„–27

This is THE BEST Optometry Office I have ever been to! The staff is wonderful, sweet, helpful and super quick! Doctor Diana is so sweet and absolutely amazing! I will be a patient here until I die. I definitely recommend them to everyone, especially if you need a Saturday appointment!

Ba
Review β„–28

I agree with all the positive reviews posted here. The staff is friendly and knowledgeable. The office is clean and well kept. Easy to get appointments, and if I have minor adjustments that need to be made to the fit of my glasses, I just walk in. They are always willing to help me be comfortable in my eyewear. Great office!! If you are looking for an optometrist, I would recommend Crystal View!

Ka
Review β„–29

I couldnt ask for a better Optometry center. I have never worn contacts and had to take a training, they are so patient and gave me several tricks to try and WHOLA, I can now wear them. They have helped me pick out glasses, because i have to ask everyone if they like them, and answer all of my questions. They remind me of warranties so i dont miss out and are always pleasant.

Tu
Review β„–30

First timer. Selection of frames is not that great but the service was really good. The Dr and the staff are really nice. Will be back, will update if anything changes.

th
Review β„–31

The staff is extremely knowledgeable, funny, and they know exactly what they’re doing. Everyone is focused on delivering great customer service and it shows. That was an extremely pleasurable experience & I would recommend them to everyone!

Ru
Review β„–32

My whole family have gotten our glasses at Crystal View. Very convenient with a friendly staff. Great selection of frames. Im very happy with great service we have received. If your looking for an optometrist check out Crystal View Optometry.

Mi
Review β„–33

This was my first visit, the service was thorough and complete. All staff were professional as well as knowledgeable, I look forward to my next visit.

Sy
Review β„–34

The best optometry around! Great office, great doctor, great staff, and great service and products. Highly recommended!

ES
Review β„–35

I loved there services. Very friendly and professional. They definitely left me satisfied and I left with a smile on my face. Too bad they was spoken for.

Mi
Review β„–36

Diana and her team are the best. Ive never had a single problem with everything from co-payments to contact fittings. I would recommend Crystal View to anyone i know. Their new location is beautiful too!!

Al
Review β„–37

I got great service. Contacts come back in a flash if they dont keep them there. Takes a bit longer for the glasses . I described the frame and they went out of there way to fine them.

Be
Review β„–38

I’ve been going to Crystal View Optometry for about 5 years now. I love Dr. McKnight, she is amazing! My appointments are very thorough and quick. She truly cares about my eye health. Today, the technician Zucet provided excellent customer service. She understood my needs and was able to relate to how picky I am when it comes to choosing frames. Zucet was very patient and knowledgeable. Crystal View Optometry has an amazing staff! Thank you all for being so amazing every visit! :)

An
Review β„–39

This is my 4th year going to this establishment. I have referred others, as well! Extremely happy with my visit(s). I highly recommend checking Crystal View Optometry out, if youre looking for a new optometrist.

Ta
Review β„–40

We have been associated with Crystal View Optometry for the last two years.We have found the Optometrist and the staff to be very professional, caring andexemplary service with our eye care needs.You are doing a great job guys, keep it up.

An
Review β„–41

Most efficient, meticulous eye examination I have ever had, and I have had quite a few being 75 years old. Also, five stars for the young ladies in the office who were very friendly and proficient and more than happy to answer any questions that I had about insurance, the eye glasses, etc. Outstanding customer service all around, which is not all that easy to find nowadays.

Co
Review β„–42

Dr. and entire staff are very professional. Office is extremely clean and a pleasure to relax and pick out your new glasses with qualified assistant. Was very impressed with my first visit and exam, and definitely recommend to everyone.

Aj
Review β„–43

Great doctor, excellent staff! ❀

Ca
Review β„–44

One worker gave us a terrible experience. The name was Trina. She was very unprofessional and defensive. She would deflect our questions and go out the situation her own way. Just a terrible employee. However one employee name Patty was a great help and helped make the experience alright. Shout out to you Patty.

Be
Review β„–45

Friendly and professional staff. Environment is clean and welcoming. I would definitely recommend Crystal View to any of my friends for any eye appointments and for any eyeglasses!

Li
Review β„–46

Been going to Crystal View since they moved to Elk Grove, I think about 5 years. Service has been great. Everyone is very helpful, whenever I need an adjustment I just go right in and they help me.

No
Review β„–47

Everyone there has always been extremely professional and helpful. I would recommend this place to anyone!

St
Review β„–48

I have gone here for years... And the best staff and experience in sacramento by far!

Je
Review β„–49

The staff are all friendly and attentive to your needs I highly recommend them to all that need any eye care.

Ro
Review β„–50

I love this place. the staff is very friendly and professional, and they have many selections of classes to choose from I’ve been going here for the last five years and would not dream of going anywhere else

Je
Review β„–51

They were really good with my kids. There customers service is the best and I will keep going there

Am
Review β„–52

The Dr. and staff are amazing. When you walk in the office your greeted by name like an old family friend. They are very accomodating with their appt schedule and have even stayed a few minutes late just so I could be seen.The selection of frames are stylish and unique.If you want excellent customer service and outstanding eye care this is the place to be.

Su
Review β„–53

A great place for your vision needs. From the office staff to Dr. Holcomb, they are friendly and professional. I would not go anywhere else.

Le
Review β„–54

I was not comfortable with my frame and used it for less than a month. I approached the lady at the reception, i was not able to get her name but she is asian. I explained to her how uncomfortable me eyeglasses is but she was so rude. She doesnt listen to my explaination and keep on insisting on upgrading my lenses and pay some more. I told her i just need a lighter frame for my frame was heavy. She is asking me a lot of questions as if i am in court. She should have said no if she doesnt want to change it rather than being rude to me. Lastly, i decided on not changing my frame and left their shop because of the bad treatment.

Da
Review β„–55

Great service and selection as always. Love the staff here. They have an excellent selection of Marchon Brands for VSP patients who want to get that extra $20 frame allowance.

Fo
Review β„–56

Wonderful location and staff. Clean, friendly, and most importantly made using my insurance a breeze.

Ch
Review β„–57

I have worn glasses and contacts my whole life and gone to different optometrists but Crystal View is my favorite! The staff is so nice and theyre quick with appointments. They work with you to help you get the best fit glasses or contacts and order it right away. Definetly reccomend.

Jo
Review β„–58

Dr. Holcomb and her staff our friendly and very professional. They have family values . I take my whole family there. We go once a year. wouldnt go anywhere else.

Pa
Review β„–59

Friendly and knowledgeable staff. Good selection. Good prices

Ph
Review β„–60

Wanted to buy glasses. Was told they were about to have a meeting and couldnt help? Terrible experience!

Ti
Review β„–61

I have been going to Crystal View Optometry for a couple of years for my eye exams and glasses. The staff is friendly, knowledgable, and very organized. I would highly recommend them if you are looking for an optometrist!

To
Review β„–62

Im soo excited I started going here! My daughter loves it and the hours are very flexible!

Ma
Review β„–63

Awesome! They are so wonderful at Crystal View. Love Dr. Holcomb!

No
Review β„–64

Very friendly and patient atmosphere. For a first time eyeglass user, one couldnt go wrong with this establishment.

Dr
Review β„–65

Best customer service! Best selection of glasses!

Sa
Review β„–66

Weeks ago I requested an appointment on the 9th of April at 9am. They did not have any openings, so they sent me an email back rescheduling my appointment for April 16th, I thought great fabulous. Well today I got a call with them trying to reschedule on a day I am not available and she said it didnt look like I had an appointment set up. Really you guys sent me the email with a rescheduled appointment. She tried saying that iant what the email said. The best part is the rescheduled on a day nobody would be there to help me. Fantastic! It will be almost another month until I can get in. I explained that this is extremely unprofessional and I will just need to find another location. She said ok sorry about that . No lets try to squeeze you in nothing .. customer service lacks some training and you appointment coordinator lacks proper training. Oh and yes I did forward the email back to them that they sent. Thank you for calling me a liar!

MA
Review β„–67

The Dr was awesome.She geniunely cares for her patients. Wish my primary dr was like her. I have been to many eye drs in my lifetime and have never recieved the outstanding services I have recieved from her office. I finally got glasses I am happy with.(the lenses) she gave me what I wanted glasses for the computer and glasses to drive with. Definitely telling all my friends n family. Shes got my like on FB. She fixed glasses everyone else said they couldnt fix. Go to her you will leave her office pleased that you went!. I tip my hat to you Dr!

Al
Review β„–68

Pleasant location with great customer service.

Li
Review β„–69

Very friendly staff! Large selection of glasses! Doctor is great also!

Eh
Review β„–70

Good fast friendly service

Kh
Review β„–71

Very friendly staff!

Ca
Review β„–72

Fabulous!

Information
4 Photos
72 Comments
4.7 Rating
  • Address:8419 Elk Grove Florin Rd, Elk Grove, CA 95624, United States
  • Site:http://crystalviewoptometry.com/
  • Phone:+1 916-681-1101
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:10AM–7PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations