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Sheldon Ace Hardware
9021 Grant Line Rd, Elk Grove, CA 95624, United States
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Sheldon Ace Hardware
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Yo
Review №1

A much smaller hardware store than Lowes or Home Depot but for the most part you can find what you need and it doesnt get crowded. Prices reasonable. I continue to shop here.

Su
Review №2

Love our Ace hardware. They treat you like family

Ch
Review №3

Called looking in for a specific part. Was put on hold for 5 minutes, came back and told they had multiple in stock. Arrive and went to section and couldnt find the part. Talked to the assistant manager who had the kid who helped me on the phone come over and show me where the part was. He couldnt find it and all he said was maybe I read it wrong. Waste of 30 minutes, manager couldnt even apologize. Just continued to make excuses for her employee.

Cu
Review №4

I had to return a item and it was no problem. Very helpful great customer service well supplied store.

El
Review №5

The gentleman that was working outside on Tuesday July 6th was absolutely wonderful, he was so helpful, kind and was very understanding to my situation. Its not often that you see the younger generation so helpful without attitude problems..Thank you,E. Monsivais

Me
Review №6

Everyones friendly and very helpful here I dont know about the new owner when we were there hes not very friendly or welcoming and you could hear him complaining about other customers to the employees

Ma
Review №7

Very helpful and patient..

De
Review №8

Always friendly and helpful staff. Can always find what you need, beats going to big box stores.

Mi
Review №9

Love this place. So friendly.

Ma
Review №10

This is one of the better hardware stores Ive seen in a long time. We dealt with two staff members and both knew their stuff it was great. We went in for 2 pretty random items and the had them. I went with my uncle and it was pretty fun. Got a bottle of coke on the way out. It had a mom n pop store vibe and I miss as that.. stores like that are fading so we try and do our part and go-to them as much as possible, most are great and every now and then we get a bad experience but not at this ACE. I would 100% recommend stopping in.

Kr
Review №11

Great little store with usually helpful staff. Theyre doing curbside pickup now too.

Ja
Review №12

I enjoy shopping Ace hardware stores. I have purchased paint and paint supplies. They also sell cards that are my Favorite and are created by leaning Tree birthdays, anniversaries, retirement, get well and blank cards to write your own sentiment.

Al
Review №13

I love these small hardware stores where they have all of the essentials that bigger stores dont even have. Everyone was friendly and helpful. Much much better than Home Depot or Lowes!

Gu
Review №14

The workers know their stuff

lo
Review №15

Staff is very friendly and helpful.

jo
Review №16

Best ace anywhere always helpful and friendly

JP
Review №17

Great place to get the hard to find little nuts and bolts

Os
Review №18

A bit small but very nice

CH
Review №19

Hate this store. Always a hassle

JR
Review №20

Very friendly and very good customer service

Ra
Review №21

Typical Ace Hardware store. Great customer service and selection of home repair and other related items. Some basic garden supplies in the back. Plenty of patio and outdoor items in the front of the store. Full typical paint selection. Also has a big selection of automobile related supplies. Small parking lot, easy accessible from the gas station and or grant line road. Two registers in the front. Awesome staff. Recommended if you want to beat the HD crowds.

Ke
Review №22

Ive never been to this ACE before but we were waiting on a tow truck and had time to kill so I walked over to look around.. I was really pleasantly surprised honestly! They had a crazy huge selection of all types of spray paints for probably any project you could ever do. I was there for about an hour and seriously couldnt get over how many options and choices there were of just about every item there! Great store,and now I get how theyve been able to stay open while so many other locations have closed down through the last few years :)

Ga
Review №23

Good people very helpful

ro
Review №24

Went in for some length of chain today, had a rather unpleasant experience with an older man named Ed today. His attitude was very negative, he acted like I was inconveniencing him. I have never felt so disrespected this store. I will not be back here unless it is a dire emergency. There are too many local big box stores readily available. Get a life Ed, if you hate your job, then retire and let some one else who needs the work full your shoes.

Br
Review №25

They have anything youre looking for. There are employees to help you and very knowledgeable.

To
Review №26

Liked the smaller more personable store. Older gentleman went above and beyond to help me with 37 cent items

Na
Review №27

Friendly service. Not all employees wore masks. I will not be returning.

Ke
Review №28

I drive an extra 10 mins to go here rather than the big box places. Love this place and the staff

Mi
Review №29

Quirky little store that always has a wider selection of everything (except lumber!) than youd expectA little shaky during the pandemic. Many staff members, and many many customers refuse to wear masks. Only negative in my book-- and a significant one. Will probably not shop there during cold weather months, unless behavior changes.

Wi
Review №30

The service was fast and comfortable. Thanks!!!

L
Review №31

Love Ace hardware,every Ace Ive ever been in has been great. Great service, great selection, just a fantastic place. Wish they had more around. A tad bit more expensive than other stores but its worth it for the experience they deliver. Highly recommend

Je
Review №32

I like that Ace Hardware isnt as big as the other big box stores, and they tend to have some of the more Oddball things that you are looking for. One thing I really like is that they have those extra special pretzels called Dees pretzels. No other place in the area has them but Ace Hardware. Yeah you can order them from Amazon but sometimes you just want them right away and at least Ace Hardware has them.

Br
Review №33

Great little local hardware store.

Ba
Review №34

Very friendly and helpful folks there. Great mom and pop atmosphere. They had what I needed and directed me to it. Saved me time and money. They even helped me to select the best item for my needs. Oh, did I mention their prices are good also.

Ka
Review №35

Excellent customer service

Ca
Review №36

This hardware store is so great! Just like an old fashioned hardware store with employees ready and always willing to help. There is always employees at the ready for any question you have or any help you need. Just such a cool, real hardware store.

Jo
Review №37

Had product in stock I was looking for when I called over telephone. It was reserved for me so when I arrived at store I got in line and made my purchase. Great service.

Ca
Review №38

They had a great sale on spray paint. The employees were great! Very friendly and helpful. And they listened to Disney music. LOVED IT!

Fv
Review №39

Local hardware store

Sa
Review №40

Sheldon Ace Hardware is awesome.The staff are very helpful and friendly. I have always had a great experience. We live close by and it is very convenient to go to Ace. The prices are comparable to bigger stores that are much farther away. They have a very good plant selection during planting season and they take great care when replicating keys. Many of the staff are young local kids that are very courteous and helpful. The popcorn is nice, too. :)

Ed
Review №41

A hardware store that has everything you need.

Ja
Review №42

Good selection of items. The owner assisted us. He was extremely nice and helpful. The key he was making for us wasnt working on the cutter but he made a couple extra until it worked. We will definitely go back.

Je
Review №43

Clean, well organized, and very polite and courteous.

Ma
Review №44

They have everything you need, but some of its overpriced

DT
Review №45

Theyve always got what I need.

Al
Review №46

Nice little store with friendly and helpful staff

Mi
Review №47

Friendly staff, no waiting in line and a great selection. Very impressive for a tiny store in the middle of nowhere elk Grove

ch
Review №48

Love this place,my cashier is pretty as she is helpful, i will visit often,much better than the big stores

Pa
Review №49

Clerk understood what I needed, had the tools to help me with the job and I was out of there in minutes. At lowes I only got a guy from paint who knew little about nuts and bolts and sold me the wrong size of both. After i left Ace, i had to return the wrong hardware and wait in line for a refund at Lowes. Well done Ace!

Mi
Review №50

Love this place. Sean was super helpful in pointing me to the correct isle for what I needed. I appreciate all of the small hardware for when I need that certain thread on a bolt.

Ma
Review №51

Full stock of hdwe, paint, nuts and bolts, some electrical supplies, some plumbing supplies, some gardening supplies. A good all around hardware store. Staff is always friendly, usually knowledgeable about the inventory, and in the rare case that they dont know they will find someone who does. Much better than Home Depot!!!!

Mi
Review №52

Like the old time atmosphere and they greet you and help right away unlike the orange apron people

Da
Review №53

I know its a retail chain, but it feels more like a mom and pop. I started coming here because OSH closed, and I dont like those bigger stores. I prefer to buy firewood here because they have that birch wood that lights up with a single match even when its wet. The staff are so helpful, they always greet me right when I walk in the door and help me find what I need.

Ax
Review №54

Since moving to the area a year ago, I have been to this hardware store numerous times. Mostly, to fill my propane tanks, but also to purchase miscellaneous items. My personal shopper, Adam, always helps me find what I need in the shortest amount of time. Very nice! Only not so pleasant experience, one day, I needed my propane tank filled, and nobody on staff was qualified. I left and had to return home with an empty tank, because none of the other places I went to (gas stations) had qualified staff on hand either. Not a good day. But otherwise, the location is perfect. No need to drive in to Elk Grove, if you need a nail or other household products in a hurry.

An
Review №55

This little store has a lot of terrific stuff. We live in the country and it is much easier to take a trip to Sheldon Ace Hardware than to run to Lowes or Home Depot. In fact, we get much better service than the big stores give us. We always go here first and 95% of the time we find exactly what were looking for. Great store!

M
Review №56

This neighborhood place had just what I needed and the staff were so helpful and friendly. It was a totally different experience from what I had at a big box retailer just minutes before. Thanks Ace!

Cu
Review №57

Helpful hardware staff! Always a good experience going to Ace.

Mi
Review №58

Ijust got off work and saw on Google that this place closes at 7 thought that great I will have time to get propane at 545 so I could have heat but when I got there they told me that the propane was closed and the hose was still clearly there and it was not closed... So now I have nothing to heat my house that night

Ju
Review №59

PARKING SUCKS! FRIENDLY STAFF!!Thank God this place is here as there is nothing else in the area. I stop often when out on service calls. Very convienient. Like all Ace/Miners expect to pay a lot more but this location has friendly staff, very helpful and knowledgeable about their inventory. A lot packed into this little store but the parking is severely limited and miserable.

Na
Review №60

Everyone is sweet

La
Review №61

They remained open all this time of quaranteen.needed what i wanted they had i bought !

Cl
Review №62

The place is small but they get the job done. The worker are smart helpful.

TJ
Review №63

As soon as I walked in I was greeted and there were two employees helping me find what I needed, they truly do have the best customer service around, I will be going back

Jo
Review №64

They always have what I need. Super friendly staff. I was asked 3 times in different cor era of the store if i needed anything. I drive out of my way to shop here vice Lowes...

Li
Review №65

Always the best customer service and love the free popcorn ;)

Jo
Review №66

When your out of town and in a pinch its nice having a place to turn to for your needs

La
Review №67

What a great place out in the middle of nowhere. They stock very wide as you might expect. They have everything!

Mi
Review №68

Very friendly employees and almost always has exactly what Im looking for.. Better than the big box store.

Ha
Review №69

For small items hard-to-find items and things like that you cant be Sheldon Ace Hardware theres always somebody there to help you

ma
Review №70

I came here with my girlfriend to buy soil for my tomato garden and ended up getting to eat in-house growing spinach from their Garden. The employees were pretty funny but I dont really get why they were joking around I mean come on its kind of unprofessional.

To
Review №71

Great customer service 👍 AND they sells the parts and things other big box stores dont!

Ma
Review №72

Knowledgeable, friendly!

Aa
Review №73

Staff is knowledgeable and was able to help me find what I needed right away. Definitely going back.

Ke
Review №74

Went at 5pm only to find it closed even though both the website and Google maps had it open until 6pm on Sundays. This was not a holiday either. Please post correct times online or stay open until your posted time.

EX
Review №75

Worse Ace I have ever been to. The Manager or maybe owner couldn’t even handle a customer asking questions. I was just trying to figure out a project and thought Ace could help, and they did, just not this location. Will never be back

Ro
Review №76

This is a good place and its run by like good people this is outside the country from Sacramento where they try to be nice to you

Ka
Review №77

Great place! They carry all of the parts you cant find at the big stores.

sh
Review №78

I had only gone in for a couple of pieces of abs and couplers but the people there were incredibly helpful and it was really easy and quick to get in and out

Th
Review №79

Usually have the items I need. Not this tim☹️

Ho
Review №80

Very helpful staff and a great selection of stuff

St
Review №81

Very nice store!! Super polite and helpful!!

Ch
Review №82

Excellent service by new trainee including staff great service

Do
Review №83

I came into the store to pay the balance of my account. Another was given service before me, who came after me. Then, I learned why. Your clerk could not work the computer! I have been a customer of the store longer than the ages of your two clerks, on duty, added together. These kids can do better. Oh...Tell them standing by the heater and not helping is not what old men want to see.

Ve
Review №84

Needed a tip cleaner for my torches they did not have it very disappointed.

Ra
Review №85

Very friendly and nice always has stuff I need like any other ace which is perfect

Da
Review №86

Easy to find old parts for your home and plumbing and electrical

Ro
Review №87

Great neighborhood hardware store

ja
Review №88

Love this store.saves me a trip to town .Stocked with most everything youd need

Da
Review №89

Their employees are helpful in finding what I need.

Da
Review №90

Always nice to have a friendly helpful staff when youre looking for hard to find items

Da
Review №91

Polite, knowledgeable employees small town feel for a big name hardware store

Ri
Review №92

Always excelent customer service. Friendly, helpful, and theres a little bit of everything there.

Ma
Review №93

Parking lot is shared with a gas station. Makes the parking lot small.

Ga
Review №94

Sheldon mainstay.

Da
Review №95

Meets my needs Round-up and plumbing needs service outstanding

ro
Review №96

Pretty good hardware store.

Ra
Review №97

Always helpful! Thank you

Wi
Review №98

Great customer service and so much better than the big box stores.

pa
Review №99

Staff very helpful.

Da
Review №100

Friendly, Knowledgeable & Willing To Insure You Find Whats Needed To Do Your Job At Hand...

Information
27 Photos
100 Comments
4.5 Rating
  • Address:9021 Grant Line Rd, Elk Grove, CA 95624, United States
  • Site:http://acehardware.com/mystore/index.jsp?store=11497&cid=localstore11497
  • Phone:+1 916-686-4650
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:9AM–5:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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