After the deer my truck looked horrible but in a weeks time they made it look brand new. Amazing people and great service. Amazing quality work done as well
Super friendly and personable staff. Excellent job on repairing the dent and scratches. Great painter... Was able to blend in the repair on just the door where other shops said they needed to paint the whole side of the car, rear bumper and into the rear pillar. Kudos to the paint guy! One would never know it was ever damaged. Highly recommend!
The moment I walked in to get an estimate then to bring it back for repairs up until the moment I picked my car up every at ABRA was amazing! They made the process so easy and worry free. The lady’s at the front desk were amazing as well as the manager there. If you need quality work done fast definitely check out ABRA auto body. If I ever need auto body or glass work again I will definitely be coming here no doubt about it!
They provided repair to the undercarriage of my car. The repair was done in a timely fashion at the price they originally quoted. I have had body work done by them for at least the last 15 years. Their work is always excellent!
I had my Mazda CX-5 repaired here after getting rear-ended. The replaced bumper looks brand new and the whole process was wonderful. I was kept informed on my vehicle throughout the repair, including when additional damage was found which caused a delay in pick up. The entire team at Abra was friendly and responsive, answering any and all questions that I had. My vehicle was washed and detailed before pick up as well -- made the whole car feel brand new :)Thank you to Rick & the rest of the team at Abra!
The staff showed interest and concern for me. They were knowledgeable and shared helpful information so that I could make a good decision about repairs for my vehicle.
Great service. Excellent body work on my car. Happy they were referred to me!
Absolutely amazing service. Staff very professional and always smiling. Easy to approach with questions. Thank you!
Ive been in four accidents and took my truck here after all 4 accidents. Theyve always done an excellent job. They are professional. I definitely recommend going to Abra.
Following the estimate Abra was able to quickly schedule the repair work which was completed ahead of the time frame quoted at the time of the estimate. Our repair manager kept us informed of the project status regularly. At pickup we noticed a misalignment in the bumper and fender which the team took back to the shop and adjusted it within twenty minutes. The paint was a good color match. Abra did a nice job, treated us well and we would recommend them.
The staff I have trusted in the past because they are always friendly and professional. They work closely with my insurance and took all of the pain out of the process. Shout out to all of those who helped cut 1/2 the time out of the quoted time to repair. So happy with speed and quality. I would definitely work with them again.
Was given Abra as a recommendation to bring my boat in for some gel-coat repairs.Wanted to keep the repairs close to home, not break and bank and most of all not sit waiting to get done for months.Abra was able to take in the boat, turn around a quote in less than an hour and got all the repairs done in a timely fashion.The boat turned out amazing, almost looks brand new for a 17 year old boat.thanks again!
Abra did a very good job. They kept me well informed and I was able to call and ask questions any time. They got my car done on time. I paid for the repair ahead of time as I had to pick my car up on the weekend and they were accommodating to that as well. My only complaint was when I went to pick up my car, the battery was dead. The battery was cheaper and was a reasonable age to be dead, it just surprised me at the time. I have no means to say it had anything to do with Abra so it isnt effecting my star rating.
Quick professional service. Quality work performed and ready when promised..
Had a great experience with these guys. Ladies up front are absolutely charming and beautiful! Job done very well in due time!
Great service. Daily updates on the progress of vehicle. Repairs complete prior to promised date
Very professional and friendly, truck looks great and done in a very timely manner.
I had my vehicle repaired with Abra after a hot and run to my vehicle. They kept me updated of the process via text. My repair was done on the day quoted. My vehicle looks and drives like new.
Our experience with Abra went very well.They kept us updated on the process every day. They were very friendly and nice. We won’t hesitate using them on any future repairs.
I just had my drivers side window replaced and Abra was fantastic! I was going to use another service per my insurance but I was going to have to wait over a week. I called Abra and they were able to get me fixed within 12 hours. They called my insurance, ordered the glass and showed up to my house! Everyone I dealt with was polite, professional and accommodating. I highly recommend!
Abra Auto Body in Elk River is my GoTo place for auto body repairs! I drive an 2015 Ford Taruas, the one with the huge back end. Despite the size, and I assume ease of seeing, I have been hit or scrapped in parking lots 4 times! Elk River Abra has always been quick, professional and friendly with the repairs! If you need body repairs on you car, this is the place to go!
Great experience. Quality work, quick turnaround. They went above and beyond to make sure my car was perfect.
I couldnt be happier with the whole process. I called to get a windshield replacement Friday morning and Spoke with Rachel. She got me scheduled for the same day and took care of setting up my claim with my insurance company while I was on the phone. Hunter and Nate came out to my house and replaced my windshield. They were professional and courteous. They made sure everything was back in place and cleaned the dash when they were done. This was as smooth and effortless on my end as I could have imagined.
Abra was fantastic! Friendly front desk women and a professional, knowledgeable woman named Jessica took over the job of coordinating the fixing of my car and keeping me informed of its progress. I am so pleased with the beautiful bodywork they did! My vehicle came back looking show-room new!! They even went the extra mile to show me the vehicle and make sure I was 100% satisfied. On a scale from 1 to 10... I enthusiastically give Abra in Elk River a 10 plus!!!
Very professional completed my car ahead of schedule. My car looks wonderful.
Crashed right down the road from the shop, so it was a simple stop to swing in after it happened and have them start the repair process. Very professional and welcoming upon my arrival from start to finish. Work was completed very quickly and I got my vehicle back faster than I expected. Would very much recommend this shop.
I have used ABRA in Elk River twice and would highly recommend their services! They helped me with an issue I had quickly and it was a warranty item so no charge to me. They were great to work with, friendly knowledgeable staff and I wouldn’t go anywhere else!
Great experience getting our bumper replaced after getting rear ended. Easy to work with, and I was always in the loop. They were accurate with their estimated costs and day it would be done. Customer service was top notch both at the front desk and with my contact person.
Staff were so friendly and I loved that I was kept up to date with the progress of the work.
Really went above and beyond with their work! We couldnt be happier with the results. Great communication and easy to work with.
We were completely satisfied with the customer service, quality of work and the speed of the repairs.
The work was done without a hitch, but the drivers compartment was left with some form of a gray substance on the floor mat, carpet,door entry plate,lower door panel,and the driver side entry chrome tube also was messed up with the same stuff! Im going to bring it back and ask if they feel it was ready to return to the owner ???
This place is awesome! Didn’t take too long, set me up with an enterprise car, and the body work they did was incredible. Can’t even tell there was a dent/scratch. Love it
Abra was great. They handled my car like it belong to a family member. It came back to me fully repaired, painted, and clean. I could not be happier unless they hopped in a time machine and stopped the accident before it happened.
My car had body damage after hitting a deer. Abra was professional, friendly and made everything super simple!
Best service ever! Such a pleasure to have them work on my car. Highly recommend!!
Excellent customer service! Fast and kept in contact through the entire process! Danielle and Tony were very knowledgeable, friendly and helpful!
They pulled a dent for me and it looks like it never happend and they detailed my car I used to be a cnc machinist so I had metal shavings inbeded inside my floor mats and they got all them out Im impressed will be choosing them again if I ever need something done
Mike was Awesome and the office crew were sweeping
They were quick with the repairs, took time to arrange for my rental and left my vehicle exceptionally clean when repairs were complete. They were great! Although I would choose to use them, I hope I never need their service again😁!
Phenomenal!!! Unfortunately, I slid into a snowbank...2 days after getting my brand new car!! Needless to say I was crushed but the folks at Abra were super amazing!!! Front desk staff kind and courteous and the gentleman that helped me with my car was awesome! Dropped it off Monday, got it back Friday. Thank you, Thank you for fixing my wheels. Would definitely recommend and hopefully not have to use anytime soon BUT if I do know where to go!!
Great work. They explained the process clearly and to the level of detail I wanted. They kept me informed throughout and the car looked as good as new.
They were fast quick and had excellent service. The kept me updated along the way and my vehicle looks great
Did a great job of repairing the dent in the tailgate of my Ford Expedition. Would definitely have work done there again if I ever need it.
Communication with me was great! Friendly service! Did whatever I till to get mutt car and windshield in and complete on a Friday afternoon so I wouldnt have to go without out all weekend! Looks great!
I have brought my Honda CRV for a wide range of exterior repairs, painting and bodywork in the past few months. When they have my car, I can expect them to communicate with me about what is happening to my vehicle, they are great with status updates and almost always on time with their repairs (if not early)! I never feel like I’m getting taken advantage of, and they go out of the way to stand behind the integrity of the parts and work they do. Plus, everyone is really nice. It’s always been a good experience.
ABRA did an exceptional job repairing our vehicle and returning it to original condition. They even cleaned it inside and out before returning it to us. Will definitely recommend them to everyone!
Easy to work with, good communication and fast work.
They handled everything from calling the rental, texting daily updates, to insurance. I did practically nothing and it was awesome.
My insurance directed me to ABRA Elk River for replacement of glass.Angela handled the claim for me and located the glass and appointment for installation. She was just excellent. In the end the window and installation was less than my deductable. Bonus, because I paid ABRA and canceled the insurance claim, no accident on my insurance coverage. Angela is the kind of employee any business would die to have. The installation was super fast with high quality part. I could not be happier. A+++, Chet
Friendly, CARING staff. Super speedy work that was carried out perfectly!So grateful for everyone that made my unfortunate situation, an easy-going road to resolved.
The staff was very friendly and provided great service. The truck was repaired super quick and we are very happy with the work that was done.
They called me to keep me updated on the repair, assured me insurance is paying for it, friendly and professional. AND they cleaned out my car with vacuuming and wiping down the inside. Was a wonderful and easy experience with helping with the enterprise car rental. Wonderful!!!!
I have used this shop on a few occasions and they have always done tremendous work, treated me well, and been on time with their estimates. I feel fortunate to have found a shop I can trust to care about their work and have high standards.
Drivers door had damage and was repaired by Abra. My opinion is, they have done an amazing job it looks like brand new, they went the extra mile and cleaned the interior!I hope I wont need anymore repairs, however, if I do, I will definitely go to Abra as they go above and beyond.
I went in with a power window that fell off of the track, they were able to put it on the track and get me on the road again within 30 minutes! I found out that my regulator was bad, and they gave me the estimate for repairs. The service was fast, they gave me updates every 5 minutes as to what was going on, and they were more courteous than any other shop I’ve ever been to. I’m definitely going back to Abra Elk River, MN again!
Ashley and the team at Abra in Elk River are awesome! Helped with handle my insurance claim, great communication and workmanship. I highly recommend!
I brought my car in last Thursday and got told it was going to be done today(Wednesday) and it turned out looking so good. Great people to work with and great service. Will go back in the future.
Abra was a pleasure to work with! They were professional, timely, and the quality of work was exceptional. 10/10 recommend!
My new door looks AMAZING and my car was cleaner then I left it!!! Hopefully I won’t have to use them again, but I would definitely trust them with any car!
Very nice and personal. Did a great job.
Painless repair work 10/10 would recommend
The shop does excellent work and has top notch customer service. They kept me well informed through the whole process.
I wouldnt trust my car with anyone else! Thank you so much.
I had recently gotten into an accident, now while my car was considered a ‘total loss’ by my insurance-Abra was so nice, caring and empathetic with me and my situation! Wonderful customer service, would definitely recommend!!
I went in after my husband hit a cone and my dealership was a week out to even look at my car. After explaining my issue, they stopped me. They did not try to sell me anything because there were only very minor things they could do for me. Knowing I needed to get my car looked at, they made a phone call to someone else and sent me to precision auto where they were able to get me in and look at my car that day. Thank you once again for all the help.
I’ve had to pay for a rental for over two weeks and don’t have my car back, after an accident. I took my car in on Tuesday the 17th after a car accident and my insurance doesn’t cover the rental. The car hasn’t been ready today as of the 1st of December.
I had hail damage repair. I appreciated the drop off process, the text updates and the pick up process. The hail dents were fixed better than I anticipated. Defiantly will use Abra, Elk River again.
Service took a little longer, but this was due to extra testing to verify the problem was resolved.
During our recent car damage, Abra fixed the repair and even completed it earlier than scheduled with great quality. Highly recommended.
Staff was very friendly! Kept me posted throughout the duration of my service! Excellent customer service
Collision damage
I had my car taken in after a lady backed into me. They replaced my METAL rim with a plastic one. The alignment is way off, it pulls hard to the left. DONT WASTE YOUR TIME WITH THIS COMPANY.Edit: I did call and complain. It took a week for my new rim to come in, and 5 hours to change the rim, and balance the tire. At least this time the tire was balanced correctly.
My had to have his car towed there after he had an accident I was at a different one 2 yrs ago
Excellent customer service and top quality work
They were very professional on my SUV and kept me updated as to the progress of it I would definitely recommend them to any of my friends
I dealt with Rick Johnson and Ashley they were both great and the work was also done very well. Thanks guys
The wonderful staff take care of everything and keep in contact to let you know how things are progressing.
Quick and excellent workWould definitely recommend.
Professional quality work with courteous service!
Very efficient. Great communication. Definitely recommend.
Windshield cracked a couple days ago from a hailstorm and they were able to get me in last minute today, whereas everyone else I called was booked a few days to a week out. They also charged me half of what everyone else was going to. Big shouts out to this place.
They did an awesome job and superb customer service!!
After the work they did to my Orange Beauty I have been recommending Abra. Professional and caring. Ive worked in shops where they do not accommodate. Abras crew as a whole do! Thank you!
Had some body work done here and the folks at Abra made it painless. They took care of dealing with the insurance and working with the insurance company to arrange a rental. The work was completed ahead of schedule and looks great.
Do you want your car totaled? Because this is how you get your vehicle totaled.Seriously, learn from my mistakes! This Abra shop does NOT want your business. Boy did it take ma a long time to realize that.I took my FOURTH car in today for an estimate (someone hit me - not my fault) and they told me they were writing it off as a total loss..! They said if the repair cost exceeded 70-some percent of the total value it was a total loss. I asked them what value they were using to be sure the % was 70+% and they said that they didnt know what that value was. When I asked them Then how can you tell me my cars repair is over 70% of a value that you dont know..? They said its up to the insurance company to decide the total value.Slowly but surely...it finally dawned on me that if Abra cant get the $60,000 F250 or late model Tesla, they just dont want that business. If they cant pocket 5 figures on the repairs youre wasting their time. They let you know that youre waisting their time too. When I said that I love my car and I want it repaired and that I was frustrated that every time I bring a car in with any level of damage they total it, Mike quipped, Sounds like you already made up your mind...Yes, Mike. I finally came to my senses and realized if I actually want a car repaired, your place is NOT the place to bring it. Because you do not want my business.I have a car that I love. It has damage on the door and rear quarter panel (they probably have to be replaced - maybe 400 for the door and 250 for the rear 1/4 panel) and they are willing to write it off as a total loss? This is the 4th time this has happened to me. And every time we come out on the losing end - even when we are not at fault.Of course I will buy the car back...but thats another kick in the pants. Its worth very little when they decide if they are going to repair it...but it has SO much value when you want to buy it back.So, bottom line, I get a SALVAGE title, maybe 1500 in cash back, and a car I have to repair myself. Just the salvage title cuts the resale value in half - no matter how well you took care of your vehicle....Take your car somewhere you trust to get it evaluated. If you want to keep it.If you want to have just about anything considered totaled, then this is your scammer-center right here man. I would NOT be surprised if they had ownership in salvage businesses.Abra...never again.
Really friendly and was good help for customer service
Always a great service
Good communication. Quality job.
I had to get my windshield replaced and Im so happy I contacted Abra! I originally contacted Safelite and they quoted me at $450, not including the disposal fee or taxes. Abra did it for HALF the price! Not only did I save a ton of money but every point of contact I had with an Abra employee was great! Plus, the technician came to me and replaced the windshield in under 45 minutes. The whole experience was positive and I definitely recommend Abra.
Quick, painless, beautiful results!
Car looks great. Quick turnaround!
Great service and follow up.
Always take excellent care of us when one of vehicles need repair.
I always thought a big company means - professionals, guarantee and to fix car with them will be expensive. First two points were wrong. Do not be trustful ! Good luck 👍
Just awful! They tried to over charge me for parts along with some strange fees. Witch caused my insurance company to total my car. Had to take it somewhere else.
Very helpful, professional and kept me informed about my vehicle. Made the repair process easy
Very friendly staff and I was updated often on the progress of my vehicle.
They did a great job on the repairs on my car and even though we had a couple little blips with some things that had to be touched up afterwards they took care of it right away no questions asked.