user
Ruby Mountain Motors
651 W Idaho St, Elko, NV 89801, United States
Appearance
Ruby Mountain Motors
Comments
Ro
Review №1

The staff was super friendly kind... They helped us with every question we had and made the process of buying easier. I will go back and bring my business to them.

Sa
Review №2

We had a great experience here. Andy came out right away to help us and was patient with all my questions, it was my first time trading in a car. They gave us a great trade in value and we walked away with a perfect vehicle for us.

Ka
Review №3

We came in after my husbands work car finally broke down and quit on us. From start to finish the process was easy and comfortable, and even though the truck we originally saw online was not there yet we got into a truck that was in my opinion even better and fit our needs. The salespeople and sales manager were all friendly and accommodating, and the sales manager even got us some food while we waited for the bank to process our paperwork. I would definitely come back again if we needed a new vehicle in the future.

Gr
Review №4

Great customer service! Samantha and Lupita were super helpful and considerate with my situation. Thank you guys!

Ma
Review №5

Pulled up and Andy the sales guy was greeting us before we got outta the car and help us right away decided to trade in our car and gave us a great trade for our new suv This place is awesome and also has excellent customer service also the manager was very nice and got us into the best deal “didn’t get his name” definitely coming back to buy my dream truck!!!! Thank you ruby mountain motors!!

Al
Review №6

I’m not one to ever leave reviews, but my wife and I had a fantastic experience here. Customer service is great not one member here pressure you to commit to a vehicle. Best car shopping experience we have ever had 10/10 would recommend!!!! And on top of that if you have any questions or concerns they get ahold of you within the hour and take care of everything!!! Thank you guys great business!!

Ve
Review №7

Great customer service Lupita made the purchase smooth answering all our questions and Eric the owner made this purchases well worth investing locally!

Br
Review №8

These people were so so amazing and they got me a loan in no time at all and even better is that I wasn’t there all day long I was in and out and they got me my dream car I am so thankful. Update : I love my car still it has gotten me everywhere I need to go. I love how smooth it is and I keep getting compliments on how amazing it is thank you guys so so much.

Be
Review №9

Lupita helped us. She was super friendly and helpful! I highly recommend this company for car needs! They are even patient with tired and bored little ones!

Ch
Review №10

Thank you Andy for the great customer service. Just a little disappointed about the $1000 I put down and not getting a refund when I found the same truck with upgrades and half the distance a couple days later. Make sure you are committed when you put a deposit down because they will not refund your deposit.

Au
Review №11

Purchased another vehicle from Ruby Mountain Motors today and was very happy once again with our experience! If you are in the market for something new to you, go check them out we highly recommend them!

Da
Review №12

I highly recommend Ruby Mountain Motors! I was an out of state buyer and Samantha was so helpful and friendly to promptly answer all my countless questions since I was too far away to see the car in person. I did a lot of research before purchasing this specific vehicle around the entire country and it was very fairly priced and was the first time I’ve bought a car that I drove away truly feeling like I got a great deal for what I received. I even had a totally unforeseen issue arise after purchase that was handled promptly by Eric. First class operation all around!

Je
Review №13

Not really a friendly place at all worst place I have been in along time I guess Ill just doing my business at elko motors

Mi
Review №14

Great home town service. Found what i wanted and they worked with me. I recommend coming here before you think about going out of town!! Satisfied customer!! Lupita was very professional and helped with every angle possible. Great management as well!!

So
Review №15

The family Roan want to thank Lupita Alvarez at the ruby mountain motors for making our dream come true of buying a new truck after trying at so many other dealerships this is the best place with amazing and fast service.

Sy
Review №16

Really recommend lupita alvarez, super helpful and commutative. Was able to get in a car fast and easy.

Fr
Review №17

Great Experience! Thank you so much

Si
Review №18

Best car buying experience I have ever had!!!

Da
Review №19

Easiest experience I’ve ever had buying a vehicle! Andy and Tasha were very strait forward and easy to work with!

Jo
Review №20

Extremely professional group of excellent people! They all help to make the whole process quick and easy, and have a great selection of vehicles, highly recommended from my friends and didnt disappoint!

As
Review №21

Had a really good experience with this dealership made it super easy with me living out of town all I had to do was drive down and sign paperwork took less than 15 min and was super easy highly recommend them.

As
Review №22

The level of professionalism & efficiency is unmatched at Ruby Mountain Motors. You won’t find a better deal or team to work with. I highly recommend them to anyone looking for a vehicle.

bo
Review №23

Andy and his team were very straight forward. Great job!

Da
Review №24

Awesome people to deal with and got the truck Ive wanted for years.... check out Ruby mountain motors..

Je
Review №25

Strictly business. Dont reccoment! Looking for a family and friendly business? Keep looking! Although I didnt purchase the vehicle I seen and heard enough.

To
Review №26

I WANT TOGIVE A BIG SHOUT OUT TO LUPITA ALVAREZ! AND TASHA MATOVINA, AND THE REST OF THE RUBY MOUNTIAN TEAM! FOR GIVING US SUCH A GREAT EXPERIENCE ON BUYING OUR TRUCK. AND WE HIGHLY RECOMMEND ANYBODY THAT IS LOOKING FOR A VHEHICLE TO GO THREW THEM. YOU GUYS ARE AWSOME THANKYOU!!!!:)

Ma
Review №27

Amazing service! Great deals! Awesome sales team, they really helped us out. I would recommend this dealership to anyone and will definitely be coming back in the future to purchase more vehicles with them!

Je
Review №28

First time ever dealing with a dealership and I will say there are 100 reasons I would recommend these guys to just about anyone looking for a car. They have a really great inventory, with nice options including newer and older cars, as well as really fantastic sales reps!I define a good car salesman as someone who is knowledgeable and willing to do what is necessary to close a deal but not pushy, in your face, or trying to screw you over. I got exactly what I was looking for when Andy came and helped me. I test drove yesterday, applied for financing, and got a call first thing this morning that I was approved. ready for the bonus to me? They even came and picked me up so I could fill out all of the paperwork and drive home my new car.Andy was knowledgeable and kind, and Tasha answered all 100 of my questions and concerns without even blinking. This was the most painless experience Ive ever had buying anything.I was really suprised at how painless they made the experience. Any questions were answered promptly and proof was even provided when questions about the cars history was asked (via a car history report.) I mentioned one small thing on the test drive and was told it could be looked at immediately. I took it to a private mechanic after to be sure and everything is true and accurate to what they told me. Very honest and up front.I was in and out with my new car within an hour. Buying from a dealership previously scared me as Ive been with people that spent hours and hours and hours at the dealership, the fact that they got me in and out, picked me up to tet my car, were amazing and respectful and got me a 2019 at a killer price is exactly why i will send people to them over and over and over again. 🤘🤘🤘🤘🤘Thank you Andy and Tasha, you guys rock!

Bo
Review №29

Skylar and Andy absolutely rock! They gave me a great deal, great truck and have even come to my rescue with a lock out and dead battery from my own stupidity. Getting those cables! Thank you so much, both of you! 2006 Jeep Grand Cherokee Limited! Loving it! Beth

Bo
Review №30

Logan, our Salesman, was polite, kind and had the information we asked. He wasnt been pushy, which was nice. We checked out a GMC Yukon XL, it was beautiful and well kept.Of course, we wish the price had been lower so we couldve felt good about purchasing the SUV, then I would have more to review...

An
Review №31

I am a first time buyer and my experience with ruby mountain motors was great and very smooth! I was pretty scared because I didn’t know what I was doing but, everyone there was very helpful and nice. I am so happy with my first car and I would recommend 10/10!

Ch
Review №32

Daniel helped us to get the best deal possible! He was quick and incredibly friendly! I would recommend Ruby Mountain Motors to anyone looking for a great vehicle at a great price!

Ju
Review №33

Wonderful and friendly staff!! Loved my car buying experience!

DE
Review №34

I use my fiances email but my name is James and i just did a thing and was approved for this very nice truck here at Ruby Mountain Motors. The employees were extremely helpful and kind. There was a waiting period and they offered to take a cruise for lunch. They were clear on the payments and I knew exactly what I was getting into. I would not go anywhere else in Elko this is your one stop shop.

Su
Review №35

Let me just say Samantha at ruby mt motors was amazing when i just bought my new f150, she was on it, so helpfull, honest about everything, i didnt even meet her personally i k ew she was honest from the start so thank u very much, and good luck on your baby

Cr
Review №36

I was very impressed with how they handle my situation. Very professional and got me the best deal I could afford

Ch
Review №37

Wonderful customer service and friendly staff! They went above and beyond to answer all my questions and had a great selection of trucks. Tasha was quick to reply to any texts/calls/emails!

Jo
Review №38

Ruby Mountain Motors sales Lupita(Rebel), Nikko, Manager Eric and Finance Tausha Thank you!!!!! I Love my Rebel!!! What an amazing experience!!!I highly recommend this fantastic team!

ru
Review №39

Tasha sold us our truck and we absolutely love it. She took care of us with our trade in as well. If you need a good deal and an awesome sales person head to Ruby Mountain Motors and speak to Tasha.

Bo
Review №40

Go in and talk to Logan Irvin if you go to ruby mountain motors. Super professional, helped me find exactly what I was looking for with an offer I couldn’t resist. Everyone there is good people but go to logan Irvin if you want the best.

Ri
Review №41

Really nice dealship. Honest, straightforward, and great prices. I would highly recommend them if you are in the market for a new vehicle!

Ir
Review №42

Back in September of 2018 my husband and I were looking to buy a new truck and we had been actually looking out of town. My son had recently bought a vehicle from Ruby Mountain Motors in Elko from a friend named Tasha and suggested we give her a chance to find us what we were looking for. My husband told her what he was looking for and within days she found him exactly what he wanted. Tasha was very fast and hard at work to get the vehicle and inspect it and have it ready for purchase for us. We were very impressed with her friendly and efficient service. I would gladly recommend Tasha to all of my friends and would not hesitate to use her again in the future. If you need help with the purchase of a vehicle go see Tasha at Ruby Mountain Motors in Elko, Nevada. There is no need to travel out of town with service like this.

Re
Review №43

The Staff is AMAZING especially Nikko !! Our first car buying experience was way better than what we expected!!

Pe
Review №44

One of the Best car dealers in Elko. Friendly staff and great rates for their vehicles. Very competitive prices. Andy was my salesman, very professional

Ro
Review №45

This place is a joke. Customer service is junk. They are all happy to help you at first but once you buy the vehicle you can’t get ahold of them. Watch out because a lot of their vehicles are from Canada and have frame rust and they cover it by painting the frames. Classic used car dealership trick.

Je
Review №46

This dealship is the best in town! Friendly service great prices. Not many business in Elko have a 4.5 rating!

F
Review №47

Took them a while but they were able to get me my first car that same day. That was the best part was being able to get my car that day.

Aa
Review №48

Great service. And reasonable prices willing to work with you!

Ja
Review №49

Friendly staff and great customer service!

Ch
Review №50

We recently purchased a truck from Ruby Mountain in Elko despite hearing claims of people having trouble registering vehicles brought in from canada (the truck we bought did come in from canada.) Unfortunately I did not look through all of the floor compartments and compartments under the seats. After we got the vehicle home and really started to look through all the storage compartments, we found several bags of spare parts in one of the under seat compartments. One of the bags contained 4 out of the 6 body bolts from the cab of the truck.Additionally the keyfob was bad, remote start wouldnt work, doors wouldnt lock, and occasionally the truck couldnt recognize the keyfob so it wouldnt start. This information wasnt disclosed by the dealership either. We had to take the truck into the dealership and pay an additional $300 for a new keyfob.

Sa
Review №51

Logan Irvin made the purchase of my first vehicle smooth and easy. He was helpful, informative and patient with my millions of questions.

Al
Review №52

What a great buying experience!!!! We love our 2017 Lexus !!!!!!! Thank you so much!!!! Lupita Alvarez a great sales person!!!!

Vi
Review №53

Our salesman Logan Irvin was really great and knowledgeable and we feel we recieved great service

Ri
Review №54

We highly reccomend nikko tavasci from ruby mountain motors he was a great salesman along with all of the other guys who work their. super fast friendly service in and out within 30 mins and love my new gmc 2500, thank you very much ruby mountain motors !

Ju
Review №55

We have been looking for a new GMC for a couple months. We stopped at all the lots and Ruby Mountain Motors was the only dealer to even talk to us. We got the truck that my wife has been looking and a great deal to boot.

Di
Review №56

Got what we wanted for the price we wanted friendly service.

Ch
Review №57

Refuse to work any deals or pricing....sales manager comment when asked if trucks sits to long will he work deal---- ill just send back to auction. (Most vehicles come out of Canada auction)....if you dont want to pay price on their internet pricing dont go in.....

Ke
Review №58

You wouldnt think a used car lot operating out of a trailer would be worth looking into but it most definitely is. Daniel Stenovich was our salesmen. Very knowledgeable and NO pressure. Thier vehicles are priced to sell and they take every opportunity to make sure what you purchase meets your needs and expectations. Any issue we had with our purchase was addressed immediately. We got a wonderful vehicle with the payment we were looking for. And we didnt have to spend ALL DAY haggleing!! Love Ruby Mountain Motors. Highly recommend.

Sa
Review №59

Went there looking for a wrangler. They didnt have one in my price range but were very helpful.

Ca
Review №60

Bought a truck here, they are very easy to work with, very helpful with all needs, and they were honest.

Da
Review №61

They are very excellent and very accommodating with their services.

Ch
Review №62

Greg and his team did a great job!!

Mr
Review №63

They would not honor the warranty and still have not honored the verbal agreement to replace a part.

Ke
Review №64

Helpful, but never called back with what they promised.

Jo
Review №65

Great friendly service Jodie Slagel

Or
Review №66

Great awesome people to work with

Ra
Review №67

Very nice folks!

Lu
Review №68

Excellent staff and give very good treatment and prices

ka
Review №69

Magnificent

Information
100 Photos
69 Comments
4.5 Rating
  • Address:651 W Idaho St, Elko, NV 89801, United States
  • Site:http://rubymountainmotorselko.com/
  • Phone:+1 775-738-7373
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
  • Finance broker
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations