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Advance Auto Parts
1101 E Pulaski Hwy, Elkton, MD 21921, United States
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Advance Auto Parts
Comments
Jo
Review β„–1

Stephan, was amazing. Very professional. He treated me like on of his friends. I really appreciate receiving that kind of attention for something so minor as putting tags on my car. He made me want to spend more money there. I hope everyone working there is as professional and nice πŸ™‚

Ve
Review β„–2

Exceeds my expectations. Service above 5 stars

ST
Review β„–3

Great place has just everything you need to fix your vehicle. And the staff are top notch people. Very knowledgeable, and quick to help you out. I recommend this place for all your automobile needs.

Ch
Review β„–4

I order all of my auto parts from here. I usually order online and the parts are ready by the time I drive there. The prices are great and by ordering online you usually get anywhere from ten to twenty percent off your order. The staff is very knowledgeable and courteous. I would recommend them to anyone for your auto part needs.

Ch
Review β„–5

Advance is the only place I go . The customer service is outstanding ! The Newark store even has BLINKER FLUID

Bo
Review β„–6

Advance used to be my parts place until recently when I purchased parts that came in wrong. I got a hard time with a threat thrown in about not exchanging any more purchases for Me ! I contacted head quarters but received No reply from corporate after two attempts, they dont care about customer service or good customer a so decide for yourself if you want to spend money with Advance Auto Parts !

ro
Review β„–7

Parts instock quick service come here all the time

Ga
Review β„–8

Love the place where I go for all my Automotive Needs‼️

De
Review β„–9

Great service treated with excellent quality care

Lu
Review β„–10

Always have what I need, awesome service..

Te
Review β„–11

Worker was great and knew his stuff. Would definitely return.

Jo
Review β„–12

Very pleased with the store. Nice and knowledgeable staff.

He
Review β„–13

The Young kids that work there have NO idea about car parts or customer service

Ca
Review β„–14

Had to buy a battery not only did they sell it but the installed it for me the yiungady was awesome

Ri
Review β„–15

Very helpful staff

Lu
Review β„–16

Always Delivering...

Sh
Review β„–17

Love this place always very helpful

Dr
Review β„–18

Advance Auto was very helpful yesterday while seeking European Antifreeze & Oil.

Am
Review β„–19

Some staff is very helpful and knowledgeable whereas others dont know anything about cars and parts.

SU
Review β„–20

Employees are very knowledgeable, professional, and friendly

Pe
Review β„–21

Good customer service

an
Review β„–22

Wasnt busy but didnt have what I needed

Mi
Review β„–23

Battery seemed a bit expensive.

Hh
Review β„–24

5star rating. Need I say more?

Je
Review β„–25

Cashier was very untrained on the computer/checkout. I left without buying what i picked out. Checking out took too long and there was no line.

Mo
Review β„–26

Ordered a battery online and received a great discount! Was waiting on the counter when I arrived!! Easy! Great service

Sc
Review β„–27

They usually have the parts you need. Staff is more knowledgeable than most others.

Jo
Review β„–28

Stood in line finally left nobody waited on us

Ch
Review β„–29

Friendly staff. Greeted me as I walked in. Great prices for simple vehicle maintenance products. Plus they have waste oil recycling for after the job is done.

Ju
Review β„–30

Very nice and helpful people that work here.

Jo
Review β„–31

Knowledgable staff with good attitude and always have what I want. Nice that coupons are now auto-applied at checkout so dont have to search emails.

sa
Review β„–32

The staff is always so helpful. We go here for stuff for all of our cars

Bi
Review β„–33

Quick service and friendly

Do
Review β„–34

Oh yeah you can get anything you want for your vehicle. Theyve got it all! I cant say much for the service or the attitude of the workers I dont know they may not have a good pay not sure but at least you can get what you need for your vehicle there

ro
Review β„–35

First time at this locatio and the staff was very helpful and willing to go The extra mile to look for parts you need

co
Review β„–36

Staff very friendly and helpful even when there were many customers late into Saturday afternoon. Prices decent. Large variety of products.

Is
Review β„–37

Friendly service :D

Ra
Review β„–38

They always have my parts and email discount coupons regularly.

Gr
Review β„–39

Old guy who was there couldnt run the computer no help at all

Ma
Review β„–40

Came in to get a replacement battery for my wifes car. George was extremely friendly, knowledgeable, and provided outstanding customer service. I was able to get the best battery at a good price, have the battery installed, and even learned a couple of things. Advance Auto Parts in Elkton will be the first place I go to next time the need arises!

En
Review β„–41

I came in needing a pair of windshield wipers and they found the exact lengths I needed. Plus one of the cashiers volenteered to give me a hand with putting my wipers on, and showed me how to do it for next time. 10/10 would come again.

Ty
Review β„–42

Always helpful

CC
Review β„–43

Super service friendly and helpful unlike AutoZone as of late. My new first goto

To
Review β„–44

Auto zone said they cannot replace my battery on a 2014 Nissan versa. Advanced did.

La
Review β„–45

I bought parts to rebuild the brakes on my 89 Doge RAM with 250000 miles on it. Worked great.

J
Review β„–46

Good service

Ms
Review β„–47

This day was difficult. I thought I needed back brakes only. Come to find out at the shop that I also need to have a ceased caliper replaced. I wasnt counting on spending the additional money. I went to the nearest Advanced Auto and Jamile was awesome. He was polite, helpful and knowledgeable. I found out that the part would come in the next day because I missed the order time to get it same day. I lived 20 minutes away from the shop and had my Grandchildren in the car with me. So driving back home on a ceased caliper and needing brakes so desperately was nothing I was going to do. Long story short thr Elkton Advanced Auto had the part. So I ordered part 2926 with Jamile in Wilmington and paid for the part $149 which included core. I had to have a family member drive his car from Wilmington to Elkton to get the part. I drove back to the shop and waited for him to bring the part so I could get my car fixed. Well the guy had my tire and brakes and caliper off when the part arrived. Sadly Elkton sent THE WRONG PART. They gave the family member 2996! I called the store and the manager said are you sure? Did you order the correct part? I was livid! Obviously I did order the correct part because the order was for 2926 and some person pulled 2996. Well he went to check the shelf and the part I paid for and ordered was still sitting there. He offered me a lackluster apology which wasnt helpful because now I had no brakes, a ceased caliper and was short $149 with the wrong part. They said I could bring it back to get the correct part, 40 minutes away! Needless to say that I strongly suggest that if you can choose a part place, dont go to this store!! Thank God the repairman could fix my car without needing the caliper. I took back the wrong part to the Wilmington store and went home. Hours later than I planned. Do not use this Elkton store, ever. I know I wont again.

Ro
Review β„–48

I went to the elkton advance auto to have my mothers car put on the obd2 scanner because her Ford escape had the wrench light come on in her dash the only guy at the counter told me that that code would not come up if it wasnt a check engine light (moron). Needless to say I drove to auto zone..... I usually or use to at least only go to advance but they have lost my business cause of the laziness and ignorance of this one employee. I am handicapped and it is hard for me to get in and out of a vehicle as it is and his lack of trying to help me with so.ething they offer as a service merely because he didnt have back up to go outside was unprofessional. Told me if I had a gym he would be able to help me... advance u lost a customer today and anyone else that will listen to me I will tell then to stop going there as well auto zone plugged it in no problem and gave me the code right away ....

Ch
Review β„–49

Quick service. Even installed my new battery immediately and took care of the old one.

La
Review β„–50

The employees r always asking if u need any help n r very helpful if u do

An
Review β„–51

Great store! Good customer service

Ch
Review β„–52

Great help they helped me with my check engine light went way beyond what they could have done would reccomend to anyone

Jo
Review β„–53

Store wasn’t busy and had part I needed in stock. Friendly service on Wednesday 8/29/18 between 7-8pm

To
Review β„–54

Returned defective wiper blades should of been a 5 mins job turned into 35 mins. Had to call the 800 number explain to them what was wrong and needed an exchange. They then called the manager told him to replace them. Then I go back inside and get questioned like I was lying I had to physically show them it they were streaking. Unfriendly manager and my experience sucked I will not return to this location.

Ad
Review β„–55

Asked for a carb rebuild kit for Vw karmann ghia. It used the same carb as all the other vws of that time frame. The carb is still made and can be purchased new fo around 100 bucks. They informed me the dont make a kit for it anymore but they had a holly and a Edlebrook (not edelbrock lol) that would fit on it . I went to autozone they had it for me same day. Advance auto as a whole is quickly evolving into the laughing stock of auto parts stores

Mi
Review β„–56

Carry the top brands for automotive repair

We
Review β„–57

They recycle or dispose of most automotive fluids. Friendly and helpful employees.

Ja
Review β„–58

Looking for G12 grade coolant and the associate was looking around confused for where the coolant section was. After he found a small section he stared blankly and stated that they didnt carry the product. I was about to walk out the door when suddenly, i saw the coolant i needed. Right behind the register where the associate was standing. Seriously? If you dont know what/where the product is, ask a freakin manager. He would have lost a sale if i didnt see it behind the counter before i left. Idiots.

Lo
Review β„–59

Genuinely helpful and usually has what I need

Ja
Review β„–60

This place always either gives me the wrong parts where I have to come back 3 or 4 times or the parts are faulty and dont work thats the electrical sensors that are faulty and dont work some of the hard parts like brake calipers and rotors and stuff thats fine

Mi
Review β„–61

Great people that work in store.Great customer service

Mc
Review β„–62

Quick service, parts availability is good, friendly staff.

As
Review β„–63

The people are pretty knowledgeable.

Ch
Review β„–64

Excellent customer service and friendly staff.

Ju
Review β„–65

Very professional and helpful with auto parts

Ca
Review β„–66

Great place for car part shopping

La
Review β„–67

The location has an unusual light bulb I needed for an kitchen under-cabinet light strip.

Ma
Review β„–68

Got codes out of computer because check engine light is on

Da
Review β„–69

Very friendly staff and a clean store.

Be
Review β„–70

Had what i needed very friendly

St
Review β„–71

Bought some parts here, batteries, brakes, rotors. Its as expected

Er
Review β„–72

Very helpful and courteous.

Da
Review β„–73

Over priced on certain items. Understaffed.

Al
Review β„–74

They were very helpfull

Do
Review β„–75

All top of the line help

Jo
Review β„–76

I will skip autozone to come to this place

Ba
Review β„–77

Great customer service

Ja
Review β„–78

Love it

Da
Review β„–79

Friendly staff very helpful

Ce
Review β„–80

Easy and close

Ka
Review β„–81

Excellent experience and service!!

PJ
Review β„–82

Picked up part ordered on line.

To
Review β„–83

Friendly and knowledgeable staff

Da
Review β„–84

Competitive pricing

j
Review β„–85

Great employees

Ju
Review β„–86

Friendly staff.

Ad
Review β„–87

Nice

ca
Review β„–88

I like it

Information
20 Photos
88 Comments
4.3 Rating
  • Address:1101 E Pulaski Hwy, Elkton, MD 21921, United States
  • Site:https://stores.advanceautoparts.com/md/elkton/1101-e-pulaski-highway?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 410-620-0093
Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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