I have been a customer at Smyth Jewelers at Turf Valley for several years and their store is excellent in every way. I’ve purchased jewelry for myself, gifts and recently had a few custom pieces made with Peggy’s help which are beautiful. She is wonderful to work with as is the manager Katherine!!

I love Smyth Jewelers. The staff is knowledgeable, friendly and helpful. Whether you want a custom piece of jewelry or simply trying to replace a watch battery, the service cant be matched. Highly recommend.

Peggy evaluated my silver and gold and informed me about my options in cashing in my credit. I chose a store credit and was pleased to purchase a lovely silver and yellow gold Lagos ring.Great experience!

Smythe Jewelers is the best. Most wonderful helpful staff and beautiful array of selections to choose from. There’s no pressure selling just lots of information offered to assist with selections. No matter if your purchase is large or small this establishment works hard to make it a positive experience each time.

I was able to walk in and find the perfect ring for my girlfriend (now Fiance!) Katherine and Ruth were so helpful and communicative, and made a potentially intimidating process feel fun and easy! So happy with such a gorgeous ring!!

Nice selection with friendly, knowledgeable staff. Earrings were beautiful and gift was a lovely surprise.

Steve was absolutely wonderful and very helpful as my fiancé and I picked out a wedding band. I had an idea of what I wanted but he walked us through different options and helped us find something even better. I also needed my engagement ring resized, it was ready the next day and he greeted me by name as I walked in. Very good experience at this store!

I wish I could give more than 5 stars, because Smyth Jewelers in Ellicott City is, by far, the best jewelry store I have ever been to. I would never even think about going to any other store to purchase jewelry or have it cleaned or repaired. They are exceptional and the customer service is stellar. I highly recommend Nick Lawson (store manager), he is absolutely fantastic to work with and treats you like an actual family member. The entire team is wonderful and I can’t say enough about how amazing this store and Nick are, please go see them for all of your sparkly needs!!!

Smyth at Turf Valley in Ellicott City has an incredible selection at very reasonable prices. If you go there, be sure to ask for Peggy! She’s friendly, professional and knowledgeable. My customer service experiences with Peggy have always been outstanding - she goes above and beyond to find the item(s) that are the perfect fit for your taste and budget!

My experiences at Smyth are always a delight. I had some rings appraised by them several years ago and was able to get the appraisals updated recently at no additional cost. A loyal customer for life! The quality in all of their products is top drawer and will only consider them for any jewelry needs. I can’t recommend Smyth enough!

Friendly, patient and knowledgeable service every time! Large and varied selection of jewelry and their gift selection is very unique. Ruth is the best!

Cant say enough about this store and the staff. I have used them a few times over the years. Most recently I came in with a sentimental ring that was broken, and I wanted to give my daughter for her 21st birthday. The jeweler give me the wonderful suggestion of redesigning it into a necklace that not only was a more beautiful option but more inexpensive than redoing the ring as well. She went out of her way to help and guide me and keep me within my budget. My daughter was thrilled with the result!Thankfully I had bought the very, very inexpensive insurance policy that allows me to bring in the necklace if it breaks for any reason whatsoever. Sure enough a couple of weeks into owning the necklace it broke in a freak accident and they quickly repaired it for me no questions asked!I couldnt recommend this jewelry store more It has a local flavor, personal service, beautiful jewelry and amazing staff that go above and beyond.

I always receive amazing service at Smyth Jewelers. They bend over backwards to accommodate you in every way. Nick the manager repaired 5 of my costume jewelry pieces yesterday in less than 10 minutes. I never expected that they could even help me with this request. They have beautiful jewelry as well and I would never shop anywhere else. Coming from a background of Marriott and Disney in upper level management positions excellent service is one area of business that i am extremely aware of and I always have to give them 5 stars!!

Wonderful experience with Ruth. She was very professional & knowledgeable and went over every step in detail. Thanks again in hiring true exceptional people,Judy & Charlie Alexander

They have amazing customer service here. We have a great time every visit. We made a few purchases here. I also received an appraisal for my emerald ring as well as repair. They have email and text services to keep you updated on your purchases that cant be bought out of the case or appraisal completions.Their prices are not low, but they are reasonable for some of the pieces you may buy.The maintenance charges and jewelery repair pricing is affordable and timely. The repair technician (I know theres a better name) is personable and does quality work.

I talked with Peggy about having a ring resized that my mom had originally purchased for me here five years ago. We discussed the fact that the engraving on the inside of the ring may be cut through or stretched out but when I came to pick it up yesterday there was neither. They did a great job and I will continue to come here for my jewelry needs as I could not have asked for more careful work on such a special piece!

Fabulous customer service. They will work with you until it is right and you are happy!!!

Nick Lawson is simply the best! He always takes such great care of myself and my elderly mother. His people skills are top notch and he is incredibly helpful and accommodating! He is super knowledgeable and fun to work with! Highly recommend!!!

I have been using Smyth Jewelers ever since we bought our wedding rings there 49 years ago. The customer service has always been exceptional.!

Awesome experience yesterday at Smythe’s. Incredibly helpful & friendly staff. I’ll be back! Thanks. Jim M, Ellicott City.

I had a ring reset at Smith. I had it reset once before through another jeweler but was never happy with it.My ring is gorgeous and exceeded my expectations completely. Smyth’s customer service is exceptional. They listened to what I wanted and delivered!

I have used Smyth Jewelers in Elliott city to purchase and/ or repair jewelry for a club and for myself. The salespeople are very understanding and provide excellent customer service. I am a very satisfied customer

Smyth is the only jeweler I have ever trusted to repair my familys heirloom jewelry. They have the best customer service, and they do such a wonderful job with the repairs. Theyre always honest, and I really appreciate the work theyve done to preserve my jewelry.

Purchased a bracelet for my wife at the Ellicott City location. Had it shipped in from another store. It was quick and easy. Got a text when it arrived. Super fast at the store and great to work with. Just how I like it!

Wonderful service! Everyone was so friendly and the service was quick. Would definitely recommend to everyone!

Peggy was fantastic to work with and really listened to what my husband wanted for a replacement on his wedding band. Great service.

I was a bit disappointed in my experience- thought I had to started to develop a relationship with Smyrh. This interaction started okay but then, once started, I never received any progress updates. I left a text message for the associate (who never responded) and finally had to physically walk in the store to get someone to respond to me and then it was a ‘blanket’ yeah - it’s all good. Timing took months. I guess loyalty (to this local merchant) doesn’t automatically create reciprocal service and responsiveness.

Smyth has been our go to jeweler for six years now. Their staff at Ellicott City is knowledgeable and very friendly. They really make you feel at home! I can’t see any reason to go anywhere. Big shout out to Liz for always welcoming us when we stop in. She’s the best!

Not a fan of the service. I have had several less than excellent experiences over the years. Howevwr, they do have a nice selection and seem to carry some higher quality pieces.

Great service and effective communication. Received the product one day ahead of expected promised date. Staff was kind and walked through all of the options they had to offer.

Smyth Jewlers are the best. Amazing quality, and even more amazing service. The sales consultants are not pushy and they take a real personal interest in you and help you find exactly what you want. I wouldnt buy jewelry for my wife or daughter anywhere else.

Mike at the Ellicott City location was an absolute dream to work with! He made getting a ring reset and redesigned fun and stress-free. He knows I’m on a time crunch for it and made sure to ask vendors if they could work as quickly as possible to make it all possible. I cannot wait to see the final results!Will definitely be back to do future business at Smyth! Thank you, Mike, for making this a fun experience!

My family and I have been long time patrons at Smyth. From my engagement ring 30 years ago to the many birthday and anniversary gifts my husband has purchased for me over the years. The staff has always been very professional and knowledgeable. I would highly recommend them.

The service and quality of care is excellent. I have been fortunate to work with Liz in the Turf Valley store.

Smyth Jewelers is a wonderful place to shop! They have an extremely friendly and knowledgeable customer service. Not only do they have beautiful jewelry but they also have useful tools for life, fun carrier bags, decals to personalize bottles/canteens, etc. they also offer unique events like learn how to help make your own blown glass wine glass. Super enjoyable place to check out. I highly recommend them!

Great customer service from the moment we enter the store to the moment we left. 10/10

Great customer service! Brian from Elliott city Smyth was very responsive and helpful getting me exactly what I needed in the timeframe I had. Highly recommend anyone going the Elliott city smyth for your jeweler needs

I was able to find so many cute Baltimore/Maryland themed Christmas presents! I also was able to find the most beautiful bracelet chain that goes perfectly with my bracelet which I wouldn’t have been able to do without the most kind and professional Smyth sales associate. Thank you for a wonderful experience!

Excellent service, high-quality products. My first stop when shopping for fine jewelry!

Always a pleasurable experience at the Turf Valley location! Professional and friendly staff always trying to go above and beyond to help customers.Shout out to Matt for doing just that with my Tag watch band when I asked for a cleaning while I waited for a purchase.He found pins not secure and retrofitted new ones for me!! So awesome (:

Excellent customer service! My wedding rings looked brand new after needing to be cleaned and redipped!

Always have experienced a strong sense of being very well taken care of. Excellant team! Ruth was so knowledgeable and patient in helping me make the perfect choice!!!

I have been shopping here for over 30 years because they have customer service that is unsurpassed in jewelry retail.

Smyth in Ellicott City is the best. My husband and I have been working with Nick for years, and he always delivers for us. He is fun, honest, fair, creative, and is great at connecting with his customers. Nick is hands down the best jeweler in Maryland!

Peggy at the Ellicott City store was very helpful in helping me to pick out the perfect graduation gift. Smyth Jewelers is my go to place for special gifts.

Such a warm and welcoming establishment....very professional....the staff is cheerful, and attentive...many of the female salespople have smiles, brighter than the diamonds 💎😁and the sales Manger Nick is willing to go the extra mile to ensure your completely satisfied...

Smyth’s staff is always so helpful. I needed an 18th birthday gift for my daughter & they showed me lots of options. My daughter didn’t like the silver necklace I picked out so we returned to Smyth to exchange it for something she liked better. They were very accommodating and helpful. Would definitely shop at Smyth again.

Nick was absolutely the best!! He, Ruth and everyone treated my wife and myself so wonderful words can not express....I am so grateful and happy I came here out of the blue, this was the best experience and will be back and let all my friends know to come here!!

The staff are professional and courteous. Their service is outstanding. I appreciate having their business near my home and office.

Elleny was very professional, efficient and friendly. I had a very nice experience at Smythe Jewelers in Ellicott City.

There is no better jeweler in the region than Smyth Jewelers. Exceptional service and product. They are always very courteous and find a solution for any jewelry that needs to be fixed. Selection of items for sale is the best. I only go here for my needs.

We absolutely LOVE Smyth! As a local wedding photographer I knew they were credible and awesome to work with from the experience of my couples. I needed my wedding bands to get resized and knew I needed to take them there. They were wonderful to work with! Love that my bling is back on my hand and the turnaround was amazing!

Great customer service- very efficient!!!

I’ve been shopping at Smyth’s for over 10 years now and they have never let me down. The jewelry they have is of great quality and I always get the insurance yet I have never needed it and that speaks volumes to me. Thank you Columbia Smyth’s team your knowledge and kindness is second to none. KEEP SHINING.

We are very happy that we got our custom made Tacori wedding set from Smyth in Ellicot city! We looked all around different Jewellery stores and none compares to the quality and service as them. I love my diamond halo and pink sapphire ring and my round diamond band. It was a wonderful shopping experience, bc I got to come by a couple of times to look at different center stones until we found the perfect one. The staff is very helpful and the place feels luxurious to shop. We will come back next time when we are ready for another piece of jewelry!

Our jeweler knew the exact piece we were looking for. She was very helpful and the price was better than we found at a closer jeweler and online.

Smyth has excellent customer service! A birthstone gem fell out of a ring purchased at Smyth and they replaced it for free! Highly recommend.

I had a Fabulous time shopping at your establishment. I was Greeted the second I walked through the door. Lauren gave me Amazing Customer Service, so did your other associates. Everyone was Super friendly, polite, Great but the best thing is my sister Loves her necklace by Kendra Scott. Lauren you have Exceptional taste. Thank you! Thank you all for helping me to put a great BIG smile on sisters face for her 50th birthday.

Smyth is my go-to local place for jewelry and cute gifts! Very friendly and helpful staff!

Smyth did a custom wedding band for me and did a beautiful job! They were patient and understanding with my requests and made sure to follow up. I worked with multiple consultants and everyone was extremely professional. I highly recommend using Smyth to buy and customize pieces or sell and re-set things youre not wearing!

The best jewelery store I have ever used.

Peggy was awesome helping me to select the perfect saphire ring for my wife. Her knowlege of jewelry runs very deep and she is professionslly certified in the industry. I highly recommend seeing Peggy at the Ellicot City store. Being your questions because she can answer them. And on the personal side, she created a no-pressure environment which I greatly appreciated. I will be returning to Smyth Jewelers for my next purchase for sure.

Happy with my purchase. Sales woman was knowledgeable and helpful not pushy. Been going to Smythe for over 30 years.

It’s hard to believe that three years ago my husband and I were ring shopping. We went to Smyth first and then three other stores. We ended coming back to Smyth because they had the best customer service and they treated us so well. We left that day knowing what ring I would have (and wedding band too!) and it just felt right. Since then I’ve been taking my rings for spa treatments and every time I go in I am greeted with such kindness. Looking at all the jewelry definitely makes me want more haha someday I’ll get my husband to spend more money on me again. Smyth is honestly the best and I’m so happy we chose them.

I recommend this store highly.They are honest very knowledgeable on fine jewelry and watches. They even called me katherine that I overpaid cash on a repair they did for me which I was very satisfied and they have refund for me!!!! Nick is a gia graduate and very knowledgeable on gems and fine watches.

Lauren was so patient and very professional in providing lots of choices of bracelets. I am very pleased with the John Hardy collection!!

Mark was extremely helpful on my recent visit. He helped me check out a used GIA microscope that I had purchased but didnt quite know how to use. He replaced the bulb for me, showed me that optics are working, and gave me some very useful tips. Just a very pleasant and professional fellow and made my day. Also he quickly replaced a couple of watch batteries for me. Truely great service!

Very professional and efficient service.

My husband & I visited Smyth Jewelers in Marriottsville to shop for a special diamond ring (for me!) for our 50th wedding anniversary (where does the time go!). We have bought several lovely pieces of jewelry there over the years including the diamond I received for our 25th anniversary. Peggy showed us a nice variety of settings & loose diamonds, & she gave us valuable advice about size, color, clarity vs price etc. We made our choices, received my ring in 2 weeks &, as always, it is beautifully set as promised. Everyone at Smyth was fully masked (as were we) & distanced so we felt both welcome & safe shopping there. If you haven’t visited there before, you should try it because it is truly a wonderful shopping, or even browsing, experience.

Customer service at its best. Always enjoy shopping there and their repair service is top notch.

Always helpful and cheerful staff and an excellent variety of jewelry. We love being loyal Smyth customers!

Smyth always gives the best service. The staff is very knowledgeable about jewelry, not justthe finished pieces, but the stones, metals, how pieces are made, etc. They take as much time as you need to decide what you are interested in and remember their customers when you make your next trip to Smyth!

I had my ring resized and it turned out great! Everyone was super friendly and helpful. I would definitely recommend them!

I have been Christmas shopping at Smyth’s for the last 5 years or so and the service and merchandise is always par excellence! This year I had the pleasure of working with “Big” Mike Shapiro and his service and expertise were first class! We worked together on a piece of semi custom jewelry for my wife’s Christmas gift and I was very happy with the end result. Lord willing I am around ( a “young” senior citizen in his 60’s), I look forward to many more years shopping at Smyth!!Mike Brown

I worked with Matthew for a purchase and 2 repairs. He was great! Very helpful and knowledgeable!

Very helpful and friendly staff.

We had an awesome experience with Smyth jewelers, and Ruth. I lost my ring this morning, walked in to Smyths, and walked out one hour later with a ring. Beautiful ring, wonderful service! I give Ruth and Smyths a five star!!

Very personalized service and time was taken toMake this gift selection special.The gift wrapping is a wonderful added bonus!

I came in to get two birthday presents.After being in the store for less than 5 minutes Lauren came to help me find what I was looking for, earrings. She took out several rails of earrings, and answered all my questions.Together we found two perfect pairs. She wrapped them herself in pretty paper, and presented me with great gifts, jewelry cleaner and polishing cloths. She also cleaned my rings for me. Congratulations to management for hiring and training Lauren. Smyth has been my “go to store” for close to 50 years.

Nick is great... Always helpful and make sure everything is right.. Love shopping at Smyth with Nick

They are all very professional and treated my engagement ring with care. I look forward to picking out my wedding band here!

Did a beautiful job with some repairs and with creating a pendant from my late father’s ring

Absolutely beautiful jewelry. There are some very reasonable pieces but you truly get what you pay for. You can also have whatever piece you want made if you have a good design to follow. Love my new ring. Thanks for your attention to detail. See you soon

Love Smyth! The customer service is out of this world! My husband recently purchased a Tacori anniversary band for me and I love it. I’ve also shopped for wedding and birthday gifts from beautiful frames to Kendra Scott and Pandora options.

I have only left a few reviews in my life. But when a place puts forth an effort like this, I will take the time. Buying jewelry from them has gone beyond the sale. My wife’s wedding ring was damaged again after several years and once again repaired without cost.

I had a very nice experience there on Wednesday picking up a piece of repaired jewelry. Thank youThe staff could not have been nicer. I am so impressed. Thank you again

After looking at many stores, I expected a bit more of a professional presence when walking in. I made an appointment and all that. After looking at a few pieces they sent in the closer to try to wrap it up. I dont spend that kind of money without really feeling comfortable with my purchase and their pushing had me looking elsewhere.I went to another local vendor of the same designer and ordered the same thing for less money. Their salesperson spent the time to make sure I got the right piece and felt comfortable. They earned a client while Smyth lost one.

Great customer service and very friendly staff.

I can not rave enough about the attention and care given to me at Smyth. I went in looking to purchase a last minute gift for a friend. After many (asked for) suggestions I settled on something that unfortunately was not at their store—but in Timonium. Smyth to the rescue! They had the item brought to the Ellicott City Store early enough in the day that I could take the gift to my friend for her surprise luncheon! Special thanks to Micheal Shapiro for all his help and patience!

Service was amazing and super helpful staff, Nick Lawson made an incredible ring for me and my now fiance love it! And Lauren Morse helped us pick out the perfect wedding bands, Thanks for all your help!

Very satisfied with the store and service. Waiting to see the repair to my ring before I comment on the work. The young woman who helped me was friendly, knowledgeable, and a pleasure to work with.

Staff has always been nice to us. Products are very nice and high quality. Am a longtime customer. Check out all three locations for best selection. They also have occasional great tent event sales! My score 4.5/5 as everyone has room for improvement!

The Smyth Ellicott City store, especially Nick Lawson, were nothing short of amazing. Nick was able to find the perfect diamond to go into a custom Martin Flyer setting and have all of this done in a three week turnaround time. Just in time for me to ask the question. He then was able to work with us to find our perfect wedding bands. The service, attention to detail and friendliness were top notch. Highly recommend Smyth at Ellicott City and Nick!

Exceeded my expectations! Thanks!

Lauren was super helpful and pointed out a necklace I hadn’t even seen! I walked out of the store with it and will be getting some extra items on my registry in the near future. The mimosa while shopping was a huge plus.

Smyth is my go to jeweler! They are professional, friendly and provide great service. I usually work with Ruth who is amazing - knowledgeable, amicable and gets me.The selection is varied and of quality. Try it - what do you have to lose!

Repair of watch under warranty. They were very honorable.

Nick is amazing. He is a real asset to Smyth. It is always a pleasure to shop or just stop by Smyth. He spends the time and goes over and above to be sure you are 100% satisfied with your purchase. Makes you feel that you are the most important client ever.

Super awesome experience with Ruth, Kara, and everyone else at Smyth. It’s clear they’re extremely proud of their inventory & they have a lot of fun at work. I didn’t feel any pressure as a buyer, and I definitely appreciate their patience so my now future fiancée could try on a plethora of settings. Would definitely recommend 10/10!

From start to finish my interactions with Smyth Jewelers - primarily Cara - were excellent. Cara and her colleagues made my purchases their main focus, ensuring all aspects were fully explained and customized to fit prior to purchase. Smyth jewelers do not work on commission, so there’s never a push to buy anything other than just what you want, be it a simple repair of your own jewelry to a new purchase, it’s clear that Smyth staff focus on your needs alone.The exquisite jewelry selection, customization and customer service Cara provided helped immeasurably with the milestone anniversary celebration I wished to commemorate.My wife and I love the pieces we selected, which will bring us great joy for years to come. We look forward to working with Cara again; her expertise and friendly manner represent Smyth well. I highly recommend others seek Cara’s help with their next jewelry purchase.