This UPS Store location HAS THE BEST STAFF EVER...ANYWHERE!!! Every single one of the guys here are AMAZING! Which is an understatement! They are all so friendly, professional, helpful and they know their customers; which adds such a personal touch! Since day 1, they have helped me with questions, carry packages, and tons more that show how down to earth and understanding they are to their customers! Believe me when I say that, I can go on and on about positive experiences with this wonderful crew! The store is always extremely clean and very unique from other stores with bright fresh flowers they add in the spring/summer, or other decor throughout the year. I love coming here and find it is a privilege to be a customer at this location! THANK YOU ELMHURST UPS! You all are Rockstars!

This is absolutely the cleanest and best UPS store Ive ever been to. The employees look happy, the place is so neat and easy to find and there is almost never a line to be served. Honestly, a night and day difference in comparison to other UPS stores on the city.I would also like to add some major Kudos to a certain staff member who helped me out of a jam the other day.I accidentally returned through amazon the wrong hard drive. I had packed it given it to them and an hour later I realized I had sent them the hard drive with my data on it instead of the broken one I had hoped to get replaced.The employee when I called spent a considerable amount of time going through packages that where about to be sent out and found my box. I really want to thank that individual for his efforts, he truly went above and beyond and I didnt have cash on me when I recovered my hard drive but I wanted to give him a tip for his efforts, so he knows I truly appreciate it.If you know his name please let me know and I will return with a tip that he definitely deserves. All I recall is he was a tall white male in his 20s.This is the best UPS around, you have to go here.

Much better, happy and helpful staff, and the place is clean. I used to mostly go to Oak Park but I switched and now come to this one even though its a little bit farther. Those two locations feel like two different companies entirely.

Great store, very helpful employees and great service.

Friendly helpful staff. I particularly like the fact that they close later on Saturdays. This UPS is taking over most of my FedEx-Kinkos needs.

I’ve been doing Amazon returns here for a couple years. I’m in and out every time. Great staff.

Paul & Cole provides exceptional customer service, I will continue to take my packages to this UPS location.

The owner cares about his customers. Would recommend this place. Great service

I have always had very positive experiences at UPS Stores. Ive used this store several times recently and my experiences continued to be very positive. More than once I was waited on by Evan at this store. He is very helpful, friendly, and courteous. And excellent ambassador for the store.

Good customer service and the place is clean.

Such a friendly and helpful team! Came in clueless on what I need for my Save the Dates but just had a design. They helped me find paper, ordered it and had them printed and cut within a week! They look super expensive and were actually a good deal. Will be returning!!

5-star service every time I visit. As good as a shipping store gets. Only in America!

Great service from a very professional staff.

I love coming to this UPS location because the staff is always so friendly and makes my trip to the store much faster and easier. One employee in particular named Liam was especially wonderful! Keep up the good work guys!!!

Bad service, they refused to accept a prepaid package because of the space the have available, but in front of me they received several packages from other customer.

Paul and co-worker (sorry, I forgot his name) very helpful, responsive and skilled workers.

Called the UPS store to help me ship some boxes that probably need to be put on a pallet. Actual quotes from the owner Paul. Thats going to take me a lot of time and calls to sort out, I suggest you call UPS freight directly. Also, I dont feel comfortable taking responsibility for your packages in a short timeframe. End result, if you have a small, uncomplicated package then Im sure these guys are ok. They are not capable of shipping anything heavy, complex or out of the ordinary. Nor are they willing to spend the time to help the customer figure it out.

Great service, staff was friendly and courteous. I needed some documents notarized and shipped out and the team was very efficient.

Don’t expect them to be problem solvers.

If you are concerned about your health, this location is not wearing masks.

Great service and friendly atmosphere.

Awesome customer service and perfect location.

Dimonte is the greatest.

Close on sanday

Pretty rude

Fantastic service & incredibly professional employees. The only place Ill go for shipping.