Went to this shop with an issue on my truck, the mechanic told me he would check the issue out and let me know of the problem before he did any work. Mechanic did not contact me to let me know of the problem before he did any work, so it can be approved. The shop put in a brand new fuel pump in a truck that engine was knocking. Another Mechanic (one that later told me to suck his dick) told me that when he pulled it into the shop he heard the engine knocking but did the work anyway because he was just completing a task that his boss gave him. Told the main mechanic the issue and he was fine with giving a refund until i actually went in today was told upper management said they werent issuing a refund.
Nice place