My family loves this store. We go at least once a week for “Friday surprises” to reward the kids for doing their best in school. We went in later than usual (about 30 or 45 minutes before closing). While another mom and I were looking at frames, the kids started playing with some of the foam blocks on the same aisle. A lady working there came to the aisle and yelled at the kids to stop playing with them. I was furious, because I don’t care what position she holds in the store, she has no reason to yell at my children. If their playing was a problem, she should’ve asked me to correct them, or calmly told them that playing with items was not okay. The other mom that was on the aisle apologized for the kids playing with the items, to which she responded, “It has been a long enough day without having to re-straighten the store.” I spent YEARS in retail. No one understands better than I do the importance of putting thing back neatly in their place; however, it is HER JOB to straighten that store as many times as it needs to be straightened. If I walk through the store and pull every item I see off of the shelf and move it to the next aisle, it’s still within the job description that pays her wages to make the store look neat when I leave. So if re-straightening a store is such an issue, then she should wait for the store to close and then put things where they go. The only reason she didn’t get cursed out by me during this entire exchange is because there were three 7 and 8 year old children on the aisle who didn’t need to hear the language that I wanted to use. I don’t know the lady’s name, but she was a middle aged, Caucasian lady with blonde shoulder length hair working on 10/28/2021. I expect a response informing me of action taken in regards to better training this woman on customer service and the inappropriateness of yelling at ANY customer, but children in particular. I won’t be returning to this store until that happens.
This store was very busy. The cashiers were very helpful and courteous. Some of the items were out of stock. For their prices I will check back later.
The staff is always kind and open to check out-line banter or quiet. Very understanding of us rushing in for my 4 year old needing the restroom immediately when we got there.
Good selection for a small town store. Most of the staff is helpful and friendly too; youll know whos who at the register...
They had a great selection and shelves were stocked.
Always enjoy browsing $ Tree. Bought Hallmark birthday cards at $1 each...cant beat that price for sure. While there discovered their craft area. What a nice selection they had for small crafts. Discovered theY had canvas board and framed canvas for those who paint along with acrylic paint and variety of brushes. Always something new and interesting at $ Tree.
Everything is a dollar (or 50 cents). I love that.
Good store if 1 more register were open during busy time couldnt find anything negative about my experience
Is so handy for cards & items you wouldnt expect to find there. Go by & check them out you will be very surprised.
Messy. Did not have any of the 5 items I was looking for. Not very well stocked.
Ms. Cindy was very helpful and nice to me when I needed information on reporting an incident that happened at another Dollar Tree store. Thank you, Ms. Cindy!
I was delighted to find some new bargains but the frozen food case was almost empty but overall it was a good trip
Great store for people that love crafting.
I love coming here!
As my daughter and I came up to a register, we noticed an employee was standing at another register so I asked if she was open. As I asked her the phone rang and she looked at me, rolled her eyes and shook her head no. Really...how tacky and unprofessional. I found out her name was Cindy and she was going to be manager at a new Dollar Tree in Dothan. This woman should NEVER be working with the public with her attitude much less managing a new store. The cashier that checked us out, her name is Elisha, was extremely nice and professional. She should be the one getting the new store as manager and the woman, Cindy, should be fired. She, Cindy, left the register and left Elisha with a line of seven people. Dollar Tree, wake up and rethink that womans upcoming job or even her continued employment. She is not worth it.
It was a little crowded,I got what I needed and had to wait a bit .they only had one personchecking out and no sanitizer in there container but I always take sanitizer wipes with me to wipe the buggy down.
Good selection and very friendly service
Bad!!!1 cashier long line.
My guilty pleasure, I love seeing what they have new at the dollar tree l
Friendly service and great bargains.
Very unkept and dirty
I experienced horrible customer service from store manager, Donna. Upon beginning my transaction, I asked, how are you, today, to which she answered, but did not have common courtesy to relay the same question, which was unpleasant. It seemed as though she had an extreme issue with me wanting to utilize coupons. As soon as I presented my coupons to use toward my transaction, her demeanor further worsened. Her harsh tone of voice and volume when speaking with me was at an extreme level, as if she was trying to make a point to embarrass me in front of other customers. She does not comprehend coupon use. Her utter ignorance demonstrated that she requires pertinent training on store policy and proper customer service. My attempt to explain the simplest coupon terms left her in disgust, throwing her head back, exasperating severely and rolling her eyes as far back in her head as possible. On top of her unsociable attitude and sheer ignorance, this woman lied about procedures. I was quite baffled and unable to believe that she maintained a management position. After this ordeal, I contacted corporate office and received a follow up call from the district manager, who was very genuine, apologetic and quite shocked by her statements and behavior towards me. I was assured me that the situation would be handled accordingly. My hope is that the district manager had a chance to correct her difficulties in providing appropriate customer service as well as her lack of knowledge in store policy.
There was a pretty good selection of Christmas stuff. Things were very disorganized.
It was good ☺️ like the service, employee very nice.
Dollar Tree has many products I use daily. However some were unavailable on this visit. Hope its just a temporary product being out and not permanent.
I really enjoy buying the room temperature energy drinks and pounding back a couple before heading home to the wife. This place really frowns upon asking to use layaway so you better have the buck and change ready at the cash register. I guess after Trump imposed the tariff on Chinese made goods this store will become the Dollar Twenty-Five Tree. I am okay with that since their prices have remained stable for darn near two decades.
Safe staff has been arpund for a while. Always sweet
Super courteous the store was very clean had handicap bathrooms I was in and I was out very quickly very professional store
Cannot go wrong with everything priced at one dollar!!
Loved it great place to get dog toys
Clean friendly let us in early.
Great store they could use some more help they work a couple employees to death..need two more cashiers...always busy and lined up..(but still over all good) staff is friendly!
A mess . Shelves empty.
Wide variety of goods. Everything a dollar. Friendly staff. Definitely worth checking out.
Look, todays expierence was horrible! The worker was rude to a kid because he played with a toy without buying it. She worked at the cash register and yelled at us for not giving her complete cash. I didnt have such a good time here today. I went to dollar general to get the balloons we needed.
This is the best lil bargin store in Enterprise my kids an i love it you cant gone wrong shopping here go see them their awesome!!!
I work there. Of course I love it. Awesome employees, and great managers Jessica and Monica
Sometimes messy
Best place for cleaning supplies!!
Love this place. Worked here for over 4 years off and on, great managers. Great place
Very great price and very very friendly people and clean
Great place to pick up quick items very cheaply
Great place to get little things quickly.
Love the store but there is usually a long wait at check out.
Nice to get things for a dollar.
I have visited this location several times and with out fail.. There inventory is never stocked properly.. If at all!
Although they frequently have long checkout lines, the staff is helpful and friendly.
Had what I needed, in and out
They are always so nice and helpful
Great selection and i just love shopping here.
Some very good buys and good selection.
Very helpful
Baskets and little baskets need to be sanitized.
Love this store for crafting ideas!
Always clean, with friendly staff.
Its always crowded with stuff all over the place, it looks unkept and in organized, I quit shopping there becuz of it, plus they only have 1 cashier and this person is trying really hard to keep everyone happy
My go to for seasonal decor
Love this place
Shelves were messy, understocked, and missing items. Only saw 1 worker in the whole store, had to put my stuff back and leave due to the long line. Management needs to fix these problems or they may go out.
Has a lot of Christmas stuff and the line wasnt long
Its a dollar store... What else can I say 😯
I didnt go to Dollar Tree
My favorite store
Good store, good value merchandise
Dollar deals and long lines to check out.
Great place
Great service
The Dollar Tree is a lifesaver!
Great
Good prices
Friendly,organized, and sufficant
Ok
Decent
Very nice people
Well