We had a great experience at this company with Ginny our sales person. We had purchased a mattress set 5 years ago that was for my son and his wifes new house. We love the comfort of the mattress and wanted to purchase a similar one for our new home. Ginny was able to find our previous purchase and direct us to a newer model. We thought with supply chain problems we would have to order and wait for several months to get our mattress. Not only did we get our mattress but it was delivered in the same week. We appreciated the great service provided to us and will recommend this company to everyone we know. Thank you Ginny and Lancaster Mattress Company.
My wife and I had a great shopping experience at Lancaster Mattress Co. The store is clean and inviting, and the salesperson we dealt with, Vincent, was friendly and helpful. We were able to quickly identify a quality mattress that suited our needs at a reasonable price. It was very convenient that we were able to pick it up from the store the same day, no waiting! I would recommend checking it out if youre in the area looking for a new mattress.
We purchased a queen 8 yrs ago and had no complaints so when we decided to upgrade to a king, we went back to Lancaster Mattress. I hate pushy sale people so I was pleasantly surprised by our salesman, Dave. He was very knowledgable and actually listened to what we said instead of trying to upsell us. He gave us plenty of space to think it over and wasnt pushy in the slightest. He also made sure the delivery fit our schedule. I definitely respect that which is why I recommend him and Lancaster Mattress to my friends and family.
Our salesman Andy made our purchase simple and stress free. He was helpful, knowledgeable, and thorough when answering our questions. Overall excellent experience.
Quality mattresses at reasonable prices. Sales Consultant Dave Grubb was very personable, helpful, and knowledgeable. Delivery drivers were on time and very helpful. All around pleasant experience. Would recommend to anyone needing a quality mattress.
I recently have moved into the area and have had no experience with purchasing a mattress before. The staff have been extraordinarily helpful and have very fair and competitive pricing in addition to a fantastic delivery service. Highly recommend.
Lancaster Mattress has great prices compared to the big box stores. They were easy to work with and a no pressure sales staff. I will go back for my next purchase as well.
Great sales people, great prices and amazing delivery men. I would and have recommend Lancaster mattress to friends and family
I purchased a bedframe, mattress and pillows. Ginny was very nice to work with and extremely knowledgeable about the products. The prices are competitive. Delivery was timely and the team was very polite! I highly recommend this company .
I purchased a new mattress from Lancaster Mattress Company this week and it was well worth it. The price might have been slightly higher than I could have purchased it elsewhere however the personal touch, extra bonuses and knowing that I supported a home town business was well worth it. Thanks Lancaster Mattress.
Highly recommended. We had a great sales person and the delivery guys were prompt and professional.
Great professional help. Friendly and very accommodating. Strongly recommend I strongly recommend this place.
Friendly knowledgeable staff. We definitely go back when getting our next mattress!
We were very satisfied with the quality of the mattress we bought. The buying process at the Ephrata store was a great experience. Our salesman, Dave, was very knowledgable and helpful. Our new mattress was deliver on time by their delivery team. They were very careful and courteous. We would highly recommend Lancaster Mattress. Thanks!
Very helpful staff. Next day delivery. Would highly recommend.
Awesome service, great experience with Andy, great to be able to deal with a very knowledgeable sales person, will recommend them to everyone I know
The staff was very friendly and helpful. They helped find the mattress I was looking for very quickly.
Great atmosphere and excellent help. Good selection of mattresses too.
Only top of line ...quality mattress here! Great service! My girlfriend bought a sterns n foster for her pro star international. A little hard to getting it in but we managed...lol
Excellent service and very knowledgeable staff
Ginny was awesome
This was a great experience. The salesperson was very helpful, explained to me a lot about the mattresses. They helped me figure out which mattress I would like based on the information I gave them on what I was looking for. Definitely recommending people to go to Lancaster Mattress!
Great service and value
We had the worst experience with Lancaster mattress. We purchased a bed on the store, and the sales lady told us that was the exact bed we would receive, delivered. They sent a different bed, which sucks and is very uncomfortable. When we asked for a switch or our money back, they were very rude, and said wed be charged more if we sent it back! Now they refuse to answer our emails. Do not go here, there are plenty of matress stores around that are so much better.
Pleasant sales person, good selection and reasonably priced. Delivery team was courteous and patient.
The gentleman I spoke with was very helpful and pleasant. Could not have any better of an experience and its USA made..
Definitely recommend this store, from the friendly greeting and saleswoman Barbara who helped us get a bed our backs and shoulders needed to the gentleman who helped schedule our delivery ( on time!), to the professional delivery men who had to work pretty hard to cut corners for our new Kingsize bed! Thank you!!
Great Service - Perfect Mattress - sleeping better already - would recommend.
Great prices for awesome products.