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Dollar General
215 Back River Neck Rd, Essex, MD 21221, United States
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Dollar General
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Ma
Review №1

Thats my go to place when I dont want to go to the grocery store. The y are helpful and friendly. Usually have what I need for a good price.

Me
Review №2

The remodel is nice, it’s been a while since I’ve been I so I was pleasantly surprised ! Most of the staff is very kind, A young white women and a young black man were the cashiers and both were so helpful and kind . Store is a little messy but the friendly staff make up for it .

Da
Review №3

I like everybody in the store but the girl Brianna is my favorite. Very convenient a lot of items

mi
Review №4

So with this particular store their always picked through. Sometimes what you go for is there and most of the time it isnt!! Their cashiers are ALWAYS SLOW at ringing ppl up. So like today, I was there just for 2 things and I had 2 ppl in front of me and it took almost 10min to get to the register and when it was finally my time at the register it took almost 5min to get rung up cause of course the cashier was on her phone and chatting with another employee! This was very frustrating to me!! Keep in mind I only had 2 items!! So yea I suggest if you go to this store prepare for something you need not being there and/or waiting in long lines! Only positive is they were doing well with Covod-19 protocols!

CH
Review №5

They really changed around that store its actually a good Dollar General to go to

De
Review №6

Incompetent, is an understatement. Waiting at store nearly 2 hours to resolve an issue, get a refund. Called customer service over 5 times and no help. Still trying to have issue fixed. Store clerk kept dealing with other people delaying dealing with my issue. Even with two agents!

De
Review №7

Loved shopping here! Wonderful Staff!

ha
Review №8

The cashier was amazing and knowledgeable when I asked her a question she knew exactly where everything was thats the kind of customer service I love

Ms
Review №9

They were in the middle of moving around inventory but I was able to find everything I needed.

Je
Review №10

Great store but some of the cashiers are not very nice

Ca
Review №11

I loved Dollar General they have everything what you need it inside the store. The cashiers is very nice and fast check thing out.

Vi
Review №12

Great experience, I needed to find an item in the store and the associate was very helpful!!!!!

Ro
Review №13

Very convenient to my house for things I need instead of going to Walmart!!!

Ta
Review №14

Employees were using profanity in their work environment. This is very unprofessional. They would a total of zero stars, but I am not allowed to do so.

Ro
Review №15

Had an very good experience at this location and employees were very polite and helpful .

Ma
Review №16

Nice store. Isnt very organized but very friendly staff.

J
Review №17

12/12/2019: this location has been closed for about a week straight.The shelves are never stocked, products are always lined up in bins along the aisles and never put on the shelves. When ever they have items on sales they never have those items NEVER, they pull all the sale items off the shelves. This location has been with out tooth paste and body wash for almost a while month. For the most part the employees are nice but someone who knows how to organize and order properly

Mi
Review №18

I believe first Dollar General is the worst Dollar General that’s identity they never have anything that you leave the shelves always empty believe new management at this location when you have a family dollar and a dollar tree competing you would think that their shelves will be stocked like Family Dollar and dollar tree

St
Review №19

If your shopping for last minute odds and ends its a good place however watch out for the dollar trickery... pepsi :o 5.50 for a freaking 12 pack yikes 😬

Ju
Review №20

Pleasant enough, but they always have carts full of merchandise that need to be stocked.

Br
Review №21

Always clean and the nicest cashiers

Co
Review №22

Can I just say how amazing rhonda is ! Every time I come in she always greets me, and she super nice ! I love coming in when she’s working ! She’s always so happy and respectful. Also another girl who works there (not sure of her name) but she’s young, she’s very nice aswell ! Also a young boy who is always at cash register is very friendly ! I love those three staff members ! And I just love how kind they are ! THEY DEFINITELY MAKE DOLLAR GENERAL GREAT !

Ke
Review №23

Great location in Essex always have what I need no complaints 6/18/20

Ca
Review №24

Most customers arent wearing masks and employees do not say anything.

Ly
Review №25

Never had any problems with the employees there. Only issue is long lines for the most part. And sometimes theres merchandise carts in the way, but I just push it out the way.

da
Review №26

Store was easy to go through to find what you need. Large stock carts were blocking the aisles. Once at register had to wait for cashier to appear, she was on the phone most of the time. Register had no receipt paper. Cashier was clearly overwhelmed and frustrated however remained kind. Several of these issues should be addressed.😞

La
Review №27

Always something new products are great prices affordable

To
Review №28

They should try to understand their customers. I visited to pick up a soda and a clerk ran me down to say that I could not have my backpack (which was a MK purse). She wanted me to leave my purse at the front of the store. This will be my last visit.

Bu
Review №29

This location is fully stocked with all the various things that Dollar General is known to sell it is a very busy location. The customer service is great and its a nice place to shop.

Ni
Review №30

I like Dollar General, but this store here is just to much! Kids steal, they need more workers! The cashier was nice, but they need a bigger store at a better location

Xh
Review №31

Easy to find anything in there

Pa
Review №32

Always busy only one line open .shes doing the best she can

Mi
Review №33

Great prices and good service

Ta
Review №34

They are usually fully stocked

Dr
Review №35

Havnt shopped here in years. Was kinda impressed with the prices, but not so much with the attitude I got when the price turned out to be wrong. Had to argue that I didnt stock two shelves of product at the wrong price, and they should honor it. After all, I was only buying one...

Al
Review №36

Affordable prices however theres never enough checkout cashiers & the line is usually long. However the cashiers try their best & are always friendly.

Ch
Review №37

Definitely not the best one ive been in. I think this may be the most unorganized and dirty one i have been to. The help is unmentionable because I really didnt ask them anything so they may be great for all I know.

Ke
Review №38

Kind of small store but theyll probably have what youre looking for. Prices will be a little higher. Associates are nice but dont go to the store when theyre SUPPOSE to be open, 8:00. They do not open on time and its been more than once.

De
Review №39

This store is well kepted and the staff try their hardest to be helpful and polite but sometimes I think the people from the neighborhood make their jobs hardThe kids are unruly and the adults are rude to the cashiers and expect a kind response after being cursed out. I shop here all the time and it’s sad to see the false reviews and nasty comments because these employees have to deal with a lot a this location. Oh yeah I was present when the incident happened with the young girl Dominique and the girl in line was being very disrespectful calling the other cashier a bunch of profanity words that I won’t repeat. The customer was horrible and the cashiers tried to appease her but the customer decided to throw something at the cashier. These cashiers deal with a lot and it sucks that that young lady lost her job for defending herself. Back river neck road has a lot of crazies around there and their should be security

Dr
Review №40

Great selection

Ma
Review №41

I would have given or a 5 but the check out lines are always ridiculous. Theres a little bit of everything at Dollar General. Ive gotten some great deals here.

Da
Review №42

Quick in and out

Ro
Review №43

Although they didnt have quite what I needed, the stock guy was willing to look. Check out was easy and bonus my digital coupons worked

Su
Review №44

Quality goods at affordable price.

Ro
Review №45

Well we need something cheap this is a place to go in this is nice and friendly

Sh
Review №46

Convienent to my residence. Easy to get to. Items are well priced...as the saying goes...you get what you pay for..

Mr
Review №47

Great store and customer service when theres more than one cashier

Me
Review №48

Convenient and nice sized!!

Br
Review №49

Store is clean and neat . But is missing that Kharisma energy. She was always so helpful and friendly. BRING KHARISMA BACK ! WE WANT KHARISMA

El
Review №50

A good Dollar General all around. Only problem is there always seem to be busy at all hours of the day.

Ve
Review №51

Cool place need more to work stock is everywhere

Co
Review №52

I had a cashier by the name of Key. She was so very very pleasant to speak with. Thank you Key. It was great speaking with you

Sa
Review №53

Its all inclusive,fair prices n recommend for all families..

Ja
Review №54

Super helpful

Ve
Review №55

Great customer service. Store neat and clean

Me
Review №56

Its convenient for stuff you forgot during big shopping trips but there never seems to be enough staff for the consistently busy times. Employees are friendly though and even though its always cluttered and seems constantly transitioning I can still usually find what I need

Be
Review №57

Very organized store and very friendly staff.

Ka
Review №58

The cashier that worked tonight has no respect for personal space. I wasn’t even able to pick up my bags and put my change away in my wallet that I had in hand before she rang up the person behind me and they where literally on my heels. If the tables were turned I’m sure I would have been cursed out on sight. So my question is who do I curse out the customer behind for being on my heels or the cashier who didn’t even let me put my money away or pick up my bags before she rushed the person behind me to be rung up and the funny thing is there was nobody behind the customer behind me so it’s not like she had a line out the door as a matter of fact she didn’t have a line at all.

Li
Review №59

Lines are always long but the employees are always very helpful and courteous.

Je
Review №60

They were out of everything and if you asked the employee it was if you dont see it we dont have it and dont know when they will

Sa
Review №61

Knowledgeable and friendly staff. Good variety of products and good sales.

Fr
Review №62

Great customer service and always clean.

br
Review №63

I love dollar general but this is one of my least favorite locations to shop at. Mainly because of the staff. They are very rude and nonchalant about helping you. Especially Tabitha. During the clearance event she was zero help. There is another cashier there who has a nasty attitude. I didnt catch her name but she is short with dreds and gapped teeth. She was even nasty to kids.There is one young lady named Dominique there who is very sweet and nice. The store is always nice and clean which keeps me coming back but having to deal with the employees is a turn off

Di
Review №64

This store is great for last minute items

Er
Review №65

Good place for quick pick ups like diapers, candy, toiletries and other general needs.

Mi
Review №66

Good prices..easy to find. Just need to add more eating product, cream of wheat. Ect.

Le
Review №67

To long of a wait with very few customers 🙄

Si
Review №68

It okay 😔.

Sh
Review №69

Long lines everytimes. They dont give you your bags, You have too squeeze into a corner to them. Cashiers got bad attitude

Lo
Review №70

Love the prices. And the cashier was pleasent and working hard

Da
Review №71

Spacious parking

Vi
Review №72

Great selection of things, friendly staff, clean and neat store

Ma
Review №73

They need to get their machine cash box fix for customers to see there purchase.

Ja
Review №74

Great place for when u forgot something at the big grocery store

Da
Review №75

Customer service not bad at all

Sh
Review №76

A lot of the employees i have encountered have had snippy attitudes. Hardly come here at all

Ka
Review №77

They have the fresh bread in town but it goes fast

Ro
Review №78

The workers are very helpful and nice.

Al
Review №79

Dollar General is nice quick place to shop.

ro
Review №80

Vonvientvmost times has what you want

Rh
Review №81

Close to home! Very nice store!

Al
Review №82

Its a Dollar General in a high theft Neighborhood, avoid if you can, the staff are okay, but you are constantly asked for money by beggers outside.

Da
Review №83

Store very cluttered, staff too comfortable with the public but they are very friendly, less professional. Always out of stock of something but decent prices and all your household needs

Ro
Review №84

It was somewhat okIt didnt have one item that I needed.

Je
Review №85

Best Dollar store around, as long as the people respect it.

Ri
Review №86

Decent enough to buy what you need.

ys
Review №87

Theres always 1 register open..no matter how busy..its obvious they dont want to hire...

Le
Review №88

Easy to get to but you have to wait a long time in line cuz they always only have one register open and it be crowded

Ch
Review №89

Always under staffed,line is guaranteed to be long and the shelves are always bare

Da
Review №90

There is almost always a long line of people and the cashiers are unprofessional. Stand there talkin with each other not paying attention to what they are doing. Bunch of Hood rats.

Ta
Review №91

Use to be One of the cleanest stores....😄

Do
Review №92

I love getting good prices.

Er
Review №93

Do not answer phone when you call

De
Review №94

Employees were too cool

al
Review №95

Good place to shopping.

Te
Review №96

The new employee there was nice!

Sh
Review №97

Very positive experiences at this store

Mi
Review №98

The cashier was rude but over all everyone else was friendly clean store and easy to get to

Do
Review №99

Some prices are good but most there are a couple cashiers that look miserable and not very friendly.

La
Review №100

New store good deals

Information
56 Photos
100 Comments
3.9 Rating
  • Address:215 Back River Neck Rd, Essex, MD 21221, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 443-505-6160
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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