user
Penske Truck Rental
5 Nashua Ct, Essex, MD 21221, United States
Appearance
Penske Truck Rental
Comments
Ko
Review №1

Reserved rentals work out pretty quickly upon pickup.

Am
Review №2

I went there to get a price on a truck rental for my move next year. The gentleman was very helpful. He was very friendly and customer service was good. The only thing is that I am going to have to come back due to being too far in advance for my move. Will return to get estimates for 26 foot truck.

Ic
Review №3

Getting diesel gas and Def this is the perfect place

Ma
Review №4

Friendly staff but prices just went up though.

To
Review №5

There service is the Greatest No Complaints

Id
Review №6

Was at penske on Nashua yesterday it was a terrible experience.1, The attendant Kevin wont allow in the reception area after attending to white customer at reception, he attended to me outside the building.2 Then today I returned the truck I rented and the same guy tried to over charge me with almost $200 because I reported him yesterday to his boss

Ra
Review №7

Great customer service, trucks always clean & ready to go!

Mi
Review №8

Last friday I called in and asked to reserve a truck, they guy, John, that attended me was nice enough but didnt give me a good deal and gave me bad information regarding the return. I got charged and arm and a leg! I called in to complain and talked to Joe. He was very calm and understanding, no need to escalate or anything. I took the information moved things around and gave me a satisfactory refund in just a few minutes! This is what I call customer service. Ill call them the next time I need a truck!!!

Je
Review №9

Always a great experience, never had any issues. Trucks are reliable, available at a moments notice, personnel are always polite and professional. Special thanks to Adam and Joe, wonderful people

Sc
Review №10

Im sure his name was Ken replaced the airline on my tractor was very fast very courteous super nice guy

St
Review №11

Dropped off new unit

Ky
Review №12

The rep was very helpful and pick-up/drop-off were done quickly and seamlessly.

an
Review №13

Great place to rent from also lease from as well they work with you 24 hour road side is great just a wonderful place to do your business with

RO
Review №14

Promise a lot and dont deliver or responds back. Promise with a good rate but when you start talking, they tell you this is the best we can do even though I was with them for 3 years and keep raising my prices. Bad customer service even their supervisor. :(

Ll
Review №15

Excellent service the truck was in need of a thorough cleaning and APU not working properly

Em
Review №16

Excellent staff and service, always satisfied with my experience at this location.

an
Review №17

Great place. In an out

To
Review №18

Customer service was extremely lacking.

Br
Review №19

Great experience with our rental. Great counter person, truck was clean and ran well, wasnt nickel and dimed with add ons. Def go to these guys over U-Haul up the street.

ca
Review №20

Not the warm reception one might expect first thing in the morning at a place of business. No greeting at all from any of the staff. If you have to get a vehicle serviced, you must speak with Bob, who will finish his personal call before acknowledging your presence other than with an occasional side glare.Once he deems to fit you into his very busy schedule that YOU interupted, there will be a lecture about DOT or the 45 years this location has been opening at 6am, why did you not call that the truck needed a tire...chrisma not included.I usually go to the Jessup location...phenomenal team there...they manage to work AND speak to people respectably. Imagine that.

Sp
Review №21

Picked up a 16 foot box truck for my employer, to take a sound system to Hampden Fest in Baltimore. The truck was clean and in good running order, and the service was fast and efficient.

Li
Review №22

They messed up and charged my boyfriend $100 more then they we supposed BUT they redeemed themselves nicely

Bu
Review №23

Awesome every time!

St
Review №24

Not sure but i got fuel there place bit small

Pe
Review №25

Four wheels and a great engine!

Ca
Review №26

Usually great times... But Ive had bad days with them too.

A
Review №27

Penske trucks are JUNK. customer service is worst. No truck to be replaced.

Re
Review №28

Need a trucks come see us put you 1 send u on your way

Ch
Review №29

Good service

Ni
Review №30

Well they have diesel now to me

Do
Review №31

Great place

Da
Review №32

Terrible

Li
Review №33

Rental

Information
26 Photos
33 Comments
4.2 Rating
  • Address:5 Nashua Ct, Essex, MD 21221, United States
  • Site:https://pensketruckrental.com/locations/maryland/baltimore/059710/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0597-10
  • Phone:+1 410-687-5900
Categories
  • Truck rental agency
  • Moving and storage service
  • Mover
  • Moving supply store
  • Transportation service
  • Trucking company
  • Van rental agency
Working hours
  • Monday:8AM–12PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:8AM–2PM
Similar organizations