I went to pick my car up, check engine light was on they cleared it said everything was fixed but that was not the case. I took it back because I had someone else diagnose it, after insurance already paid them I had to pay them out of pocket to fix this particular part. Well after I paid they said they fixed it and I drove off my check engine light came back on days later. They then said I had to pay them for something else. It all just didn’t make sense especially because my car began over heating AGAIN! When that was the original check engine light that they said was nothing and was fine! Smh so I had drove around probably doing damage to my car due to them brushing it off as nothing and them doing their job although they really had not.

This place has great service when I needed someone to drop me off to pick up my rental they were very willing and helpful with that. when I had to pick up my car they reminded me to fill back up the rental before returning it. The work that was done on my car with excellent.

Went there for a estimate. After waiting the guy came out to my car then asked if I am paying or the insurance company. Advised I needed estimates for insurance. The guy blew me off and acted like he was busy and said we dont do estimates anymore we deal with the insurance company. After getting 3 estimates from surrounding body shops it was as I thought I wasnt worth his time. I guess because there are a lot insurance accounts regular customers dont matter. The probably do great work but theres so much competition around. If you dont want to be another number try someone else.

Thier prices are wonderful and the workmanship is as good as it gets!

Patrick was super helpful and the service was quick!

Purchased a vehicle for my daughter here. Told me they would replace her radio. GAVE ME THE OLD RUN AROUND IE..... COME BACK SATURDAY, COME BACK TUESDAY, COME BACK NEXT SATURDAY. AND THEY DIDNT HAVE THE DECENCY TO CALL ME WHEN THE TITLE CAME IN AND WHEN IT DID IT HAD REBUILT ON IT. I ASKED DENNIS IF IT WAS SALVAGE Or REBUILT HE SAID IT WASNT and STATED IT HAD A CLEAR TITLE.

This place does great business, I was referred here by a co-worker and within 3 days they put my 2016 Renegade back together. Craig is a good businessman who handles business very honest and direct. Suburban will be my new go to shop for any type of body repair.👍👍

Got a very very nice vehicle there today and i was treated

Great work 👏 👍

Craig and Patrick good guys. Also John

The work was good, but the final pricing was not fortcoming.

I just picked my vehicle up from Suburban Collision to have a pretty deep scratch fixed and I am beyond happy with the work they did! Patrick went above and beyond to help me out and even touched up a few other small scratches for me and washed and vacuumed my car which I was not expecting.I highly recommend them if you need any sort of body work. Thanks again Patrick!

I am over the top detailed when it comes to my truck - Patrick and the staff at Suburban went above and beyond to make my truck look GREAT!!!! They understand and delivery A1 work!!! I wouldn’t trust my vechiles to anyone but these guys!!!! They really do a GREAT JOB!!! This is the place to have your all your work done - This is the place to go!!!

Had several vehicles repaired here over the past three years. Great experience and wonderful people! Highly recommend to anyone needing collision repairs.

Patrick is the best!!! Love him and they’re work!

They do great work

I have had one vehicle now another being fixed or repaired rather over there. The owner or co owner Craig not sure how that goes he and his brother I think going to shop together are very honest people. At least this is been my experience I just recently had an accident and after going to several different places to get an estimate of what I thought was a small minor thing theyre not nearby but I went out of my way to go to them because of the good service I got previously. Because at least I know if somethings wrong theyll tell me the truth how expensive it is there a little pricey but you get what you pay for usually they do excellent work. I hate to say it but they are the best and I had another shop that I used to go to on Euclid Avenue years ago but the quality of the shop went downhill these people they do good work even got me a rental which when I had my Fusion at that time they didnt really have (rental), they do now I wont say is the best but as Craig said its alright to just be in for a little while and hes right you just need some wheels just for a little while and itll make it. They will work with you and I appreciate them I appreciate the honesty their hard work and Im very loyal I would go back there and I would recommend for anyone to go there and I know six other people who have told me about the shop before I ever went there. Last night I just lost my mother last night I had an issue with the deductible not their fault my insurance companies fault but Craig is at least working with me, and thats all anyone can ever ask. These are very good people go to them, my experience has been very good hopefully yours will be too.

Pat went out of his way to help

Rude staff, The big had a nasty and disrespectful attitude towards attorneys that refer clients to location. Which is Crazy because theyre sending them BUSINESS 🤯.....never going back.

Very professional 👏

Great Customer Service, Great Work, Great Staff, No Complaints! Will Always Return!

Not happy at all with the price offered.

Great service