The staff for pickup here is worse than wrightsboro road the phones are alwaysbroken and every time I ask someone to check me in they are rude I dont care what time of the day or which employee I check in with they are more than rude acting like youre bothering them just to pick up your order recently I had a staff member yell at my daughter and I mean scream it was all I could do to keep my composure I gave them one more shot today and that will never happen again

Every month so far when I can pick up my meds is decided on by the pharmacist. The normal is is every 28 days (every 4 weeks) but the pharmacists keep changing when I’m able based on them themselves some follow the 4 weeks standard I’ve Randomly had others say every 29 days now the pharmacy manger has said after 30 days on day 31, so “I am supposed to pick up my meds after the last day and should take meds based on the time I pick up the meds.” Cuz taking meds then driving and basing my metal health and well being on the pharmacy opening hours & not on what best and safest is how it’s should be done @ least so says Micheal B. pharmacy manager who “gonna tell all the other pharmacist they have to do the same cuz if they are doing different they are wrong and he is the pharmacy manager” ...lucky me I can’t drive cuz these meds and my health issues makes it unsafe, so the ‘driving there’ is not something I can do and am dependent on family, so I guess they have too, must base their lives around their Walmart evans opening hours And not on jobs or obligations. every time it’s the same story but different reasons on why I have to wait 2-3 more days, even when it was over 30 days and therefore a late pick up (I don’t drive and have wait) they have done this. I’m sorry but that’s sketchy anyway u look at it. And considering that I know they have done this with a few other ppl I know makes me believe someone is messing with ppls scripts for “personal reasons” especially considering it’s only happening with certain meds not all meds. Once is accident twice a coincidence every month with out fail a pattern at best but happening with more than one person dealing with this same issue time and again ... yea sketchy af

This whole pharmacy staff is amazing. Adrienne that works the register is always so kind. She has the absolute best customer service skills I have ever seen in my life. Hopefully, Walmart is treating this staff right. They all deserve it.

Requested my refill online, then called to ensure I can pick it up from curbside due to Covid-19 concerns. After arriving, called and pharmacist informs me it would take 15-20 minutes as “I’ve only one tech”. Rather than getting roasted outside, I parked in regular slot, went inside to find out there’s not a single customer waiting. He wouldn’t say a word or apologize for this non-courteous behavior. I could pick up all my meds from a drive though without leaving my car and wouldn’t have to be toasted in parking lot. Will switch pharmacy. It happened 06/30/20 around 1515 EST.

CANNOT get anyone to answer the phone at customer service. Had to call Pharmacy to transfer call at which time they might answer. Have been doing this for 4 days. Then they would tell me that they had one item I was looking for and to hold it. When I went to pick it up I had to wait in a long line only to find out it was the wrong item. They did not listen to what I specifically said. Management needs to get their act together.

Great Pharmacy with excellent customer service.

Came here for two prescriptions for my children and both were short, one was short half a days worth and one was short 1.5 days worth. Super concerned because my children did not receive the proper protocol now for their health issue and now may consequently be more or sick or not treated properly. Extremely angry that my children’s health was compromised due to the Walmart Pharmacy’s ineptitude.

Great Pharmacy