Goldstream is a great shop. The staff are really friendly and have plenty of recommendations for local riding options. They went well out of their way to set me up with a rental bike on a last minute walk-in - thanks to Jordan for that.The store has a good looking selection of kit including shop-branded jerseys and bibs. You can ride 10-15 miles of singletrack right out the front door of the shop.
Even though I purchased my bike a dozen years ago, and I am far from a frequent customer, I received excellent service and pricing. I brought my bike in for some minor repairs and a tuneup, and they fixed everything in a day at a very reasonable price. I was very impressed with the service when I first bought my Gary Fisher here, and my opinion was reinforced this week. Thanks for being awesome!
A great local bike, running, and ski shop with friendly employees and right near trails if you want to rent.
I just dropped by with the hope that they could change my tires out for new ones I brought with me, and there was no problem. They helped me immediately without a prior appointment and that was even better than I was hoping for. Highly recommended.
I have always taken my bikes to Goldstream Sports for their annual tune ups and fixes. The staff is always friendly and helpful. They work fast and I always get my bikes back in time for the next adventure!Thank you Goldstream Sports!
Goldstream is simply amazing. They offer so much more than just a store. From my first discussion with owner Joel Buth over 10 years ago they have been my source for bikes, parts, upgrades, advice, and inspiration. They have not only sold me items, but also showed me how and where to use them and inspired me to use them to find ADVENTURE. Thank you from this Ironman finisher and adventure racer to the best crew I could have ever asked for. My life it truly richer and more exciting that it would have been without you! Keep up the great work!
Joel at Goldstream Sports was easy to work with and very knowledgeable about what I needed. He knows the industry very well and is passionate about what he does. The other staff there are great too! Would definitely be a repeat customer and recommend them to friends and family.
Customer service at Goldstream Sports is consistently friendly fast and affordable. The true professional and knowledgable staff was a real pleasure to interact with.
Joel helped me figure out what the problems were with my bike and get them fixed. The guys who work in the shop are super fast. We have bought all our bikes from Goldstream and always go here to get them fixed.
Great Staff. Great location- checkout the nearby single track trails.
Ive been riding for 30 years and skiing for 25 all over the US and Canada, and Goldstream sports is one of the best bike and ski shops Ive worked with. Great gear and super knowledgeable and experienced mechanics that do good work for fair prices. Most of the mechanics ride hard in the cold and know how to set you up for riding in the Interior, summer and winter alike.Much more knowledgeable about both bike and ski equipment than the other shops in town, which saves you a lot of time dealing with the wrong gear or broken equipment.
Over the past 5 years Ive bought 2 bikes, a few pairs of shoes, and a bit of gear from these guys. Also had a few repairs done. Ive been really satisfied with every experience. Im a little bummed they moved away from running gear, that was a really great department, very helpful. Im also bummed they no longer do free gold sticker tune-ups. However, I understand the common sense business strategy for them to focus on bikes and stop working for free.
The staff was knowledgeable and their product is amazing!
The employee that helped me was very friendly about knowledgeable about the Trek bikes. It made the decision to buy one very easy.
Goldstream is the best. In these Covid times, when I wasnt keen on coming into the store, Forrest suggested I drop my cross country skies by the door and he would call and suggest what needed to be done. I picked them up the following day outside the store and have new glide wax and kick wax binder on my skies!
Very knowledgeable and friendly staff. They seemed to have gear for all levels, from beginner to racing. I felt confident in my cross-country ski purchase.
Goldstream should be your only stop for all of your biking needs or wants! A great supply of bikes and all the gear to you need. Their repair shop deserves more than 5 stars! Quick turn arounds on any service and better prices than you can imagine! Oh and no I am not associated with Goldstream in any way. Just a very satisfied customer! Check them out!
I dealt with Forest on a bike my son needed some work on. It was a surprise for him. The biggest challenge was that I live in Florida and My son is stationed at Ft Wainright in Alaska. After contacting Forest, at Goldstream Sports, a plan was discussed regarding some upgrades and Forest pulled it off brilliantly. The bike came out fantastic, and my son was very surprised with the result. He thought they were giving him the wrong bike, it was that nice. Thank you to the staff at Goldstream Sports and especially Forest who went above and beyond to make my sons day. Fair prices, Great products, and exceptional customer service.
The Goldstream Sports staff are knowledgeable, helpful, and friendly. 10/10 would recommend.
We took our sons bike to this shop. Really, we donated money to them so that Beaver Sports could fix it later. They didn’t fix anything. They seem to have teenagers working who are not competent. Don’t waste your time or money. They are nice enough, so if you feel the need to give them money do so. But it won’t help your bike.
Great customer service! I bought my first bike from Goldstream Sports because I knew very little about it and I really appreciated being fitted by someone knowledgeable about it. My questions were answered and I was given useful advice which led to me buying a bike that suited me well. I love my bike, and Im sure having a well-fitted bike had a lot to do with me becoming an enthusiastic cyclist. I appreciate that 5 years later, Goldstream Sports still gives my bike a free once-over once a year. I recommend Goldstream Sports to everyone. And -- icing on the cake -- it always feels good to support a locally-owned business instead of ordering online or buying from a chain store.
Super helpful staff! They had the parts I needed on hand. No need for a special order.
Goldstream Sports continually maintains excellent communication and excellent customer service. If you have any biking related question, they will get you pointed in the right direction, and even point you to enjoyable trails. Top-Notch Shop, Top-Notch Employees!
Always a great experience coming to Goldstream sports. Their staff are super helpful and the turn around time for repairs and or upgrades is amazing. Highly recommend these guys!
They were wonderful with us! We spent too much money! :) They helped us see what we needed and what would fit best for our needs. We look forward to our new adventure into BMX!
You guys are terrible. I will never waste my money with you again to get my bike fixed.
Very good services! The mechanics are careful about the services they provide. They are willing to explain their services to me so I better understand how to keep my bike working optimally!
I always go to Goldstream for spring bike tuneup. Quality service, locally owned, and tuneup is a couple days. I like that early during COVID-19 they were one of the first to take the pandemic seriously and served customers outside to minimize risk of COVID infection.
It was a very pleasant experience with very knowledgeable people. I especially like getting fitted to the bike. I love my new bike!
Great service by a knowledgeable staff that helps you reach your goals.
I have been shopping at Goldstream Sports for several years and have purchased from them five bicycles and a few sets of skis, among other items. For these types of items I think a knowledgeable sales person is required to make sure that you are getting a product that is the right size and fit, and I have always had a great experience here. Unlike at a prominent unnamed competitor, the staff are highly competent but dont talk down to you or try to upsell you. I have also found their repair services to be both prompt and excellent.
Terrific shop! 100 outta 10 I’d say. Great deals,great service and staff. You can test your gear and they got gear for running, all kinds of biking and a bunch of tools and extras. Ain’t visited during the winter, but from the name brands I saw around and some of the gear, I’d expect really good X/C Ski service as well.
Great Staff!! I always appreciate a local business that knows its products and provides great personal service as well as a great product.
Wes was extremely approachable and helpful when shopping for my first fat bike. I had some information going in, but didnt know about all of the various components and variables and Wes broke it down in a way that made me feel informed and comfortable.He and another guy at the shop were also extremely helpful in setting my brother and I up to test ride some fat bikes before making a purchase. (It was also a bonus that they had sufficient bikes in stock so that I could test different frame sizes and models.)I received great, attentive, and quick service! Looking forward to returning to the shop for tune-ups and group rides in the future.
Awesome folks. They helped me with a problem with my bike that REI, Beaver Sports could not resolve. They fix the problem in a few minutes. Great mechanics!
I have enjoyed coming here for all my bikes!
Great service and staff, sadly not many customers were wearing masks or trying to social distance.
Great local bike and ski shop. Very knowledgeable and helpful staff. Highly recommended!
Joel and the crew were very helpful / knowledgeable with outfitting my daughter with her new Cross Country skis. Great service!!
Best customer service in town! They are very friendly and knowledgeable.
We went into Goldstream for a bike fit after encountering some knee issues attempting to ride the Dalton Highway and we couldnt be happier with our choice. Joel was extremely knowledgeable and professional and the rest of the staff was great too. It was obvious that they are people who are passionate about bikes and in turn know a lot about them. Do not hesitate to go to Goldstream for your biking needs!!
I went to Goldstream for the first time in 2018 and got a pair of running shoes. While I was there, I did the running test where they look at your stride and footfall to determine what kind of shoes are going to give you the best support. The staff was incredibly helpful was patient enought to answer the 67.93 trillion questions I had. Since then, Ive started training for the Equinox and Mrs. Stacy (Staci?) who works there has been a fountain of information and is super friendly. All in all, cute little shop, easy to get to, the staff or friendly and know their craft and I one hundred percent recommend you check it out. Its the embodiment of the Alaska spirit. Additionally, they also have bikes and other equipment, not just running stuff. Like I said, 10/10 do recommend.
Very knowledgeable staff. I had help in picking up a new pair of classic XC skis, boots, and bindings at Goldstream sports recently and am quite happy with the fit.
Great service, very knowledgeable staff. Patient with me as I had questions and tried on many running shoes and compared sizes. Videotaped my stride and how the shoe affected the landing. Will definitely recommend and patronize Goldstream sports.
Friendly and helpful staff that are most concerned with getting you out on your bike even if it isnt one that they sold you. They have helped me keep my hacked together fat bike up and running and provided great support for all of the parts and pieces I have purchased from them. I have now ended up purchasing more bikes for my family and encouraged most of the people I know to shop at Goldstream sports because They are the best bike shop in Fairbanks. I end up stopping by their shop about once a week just to say hi see what new things they have.
I like their expert advice on running equipment especially shoes and sports bras. I appreciate that you support Team in Training.
Great service and well stocked.
Always helpful and great!
A very helpful shop, during and after the sale. Very knowledgeable of the local bike and ski trails.
A great place to purchase any bike with fantastic service after the sale. Really the only mom and pop shop left in this town. Racers and recreation level cyclists can get great service here.
This bike shop is by far one of the best shops I have been to. Professional, Courteous, Friendly and helpful. There are very few bike shops that allow someone to use a bike stand and tune or fix a personal bike and then offer assistance and advice as needed. Thank youAwesome shop.
Very friendly staff. Local people who live in my neighborhood. Great products and very good support. The support after the sale is the best aspect
Reliable for bike maintenance, quick turnaround time for services, friendly staff. I have bought a mountain bike and lots of bike accessories from them, and take my whole collection of bikes to them for maintenance regardless of where I bought them!
The staff were very friendly, knowledgeable, and helpful. Ive heard nothing but good things about this place from friends and coworkers, and after purchasing a bike I see what they were talking about. 10/10 A+ would recommend.
We went for shoes. Not a huge selection but definitely all that you need. The lady that helped us was very attentive to our needs. They did a gait analysis and squared us away with shoes. My wife was unsure about hers si they told her that she could take them home try them out and if they didnt work bring them back. This place has amazing customer service! Definitely our go to for shoes and cycling needs now.
The Goldstream crew were super friendly and efficient. Our bikes ran like a dream!
Local shop with personal attention to you. Staff are experts in their fields. Inspiring community outreach and supporters of trails, events, races, and people that play outside.
Goldstream is the best bike shop in Fairbanks. They take the time to fit you to your new bike. My girlfriend recently bought a new road bike from them. They not only measured her and adjusted the bike correctly, but also changed the seat at no cost to better fit her. She is super happy with the bike, which put a big smile on my face. They have the same philosophy for ski gear and running shoes. They find the best fit at the right price.
Went to many places to look for a new bike. This place was the best experience by far. The staff are outstanding. I do all my services here!
Wonderfully experienced and personable staff, who sell products they use on a daily basis. Shopping here makes you feel like part of a community.
The shop made me feel welcomed and took the time to find the right bike for my son; very knowledgeable staff.
Best place to have great service and education on footwear, without going to a podiatrist. Everyones extremely nice and the atmosphere is amazing.
Goldstream sports staff is very knowledgeable and they take great care of their customers.
As a small business owner it’s hard to find the service we’d expect. That being said all the staff at goldstream sports are absolutely stellar! From the first time I went in to the most frequent they were very helpful. I shopped all over town and had to go back not just for price but the knowledge and service. I bought a bike and it is everything they said it was and more! I strongly recommend goldstream sports! Definitely worth the drive out there for sure!!!Thanks to all that assisted me in my new adventure!!
Quick, excellent bike repair and maintenance in a comfortable environment.
Excellent service from knowledgeable staff who arent concerned with the upsell. You might pay a few extra bucks, but you wont find the quality of product or service anywhere else.
Only shop in Fairbanks that I trust to work on my bike.
Joel and his crew go above and beyond to make sure your purchase is exactly what you and and need. They’ve gone out of their way in install add-ons, offer suggestions and even help me save money! #shoplocal
Best place in town to bring your road bike. Great fat bike selection too. The owner is Good People.
Spent hours talking with the sales guys on skis, really helped me get what I needed. Had the bindings and skis waxed, the did a good job, on time. Excellent service! Thank you.
So great having knowledgeable and engaging staff to consult with.
I have loved everything from my bicycle to clothing I bought here. The customer service is great and you cant beat the lifetime of free tune-ups for bicycles purchased here.
Best locally owned bike and ski shop
We went for the demo day today. I didnt expect so many great products-coffe, nut butters, ice bug shoes, and fat bikes. We rode in the intermediate ride on the demo fatbikes- so much fun! Thank you goldstream!!
Great service with a very knowledgeable staff. Also, a kid friendly environment.
This is hands down the best bike shop in Fairbanks. Their mechanics are pure AWESOME! They are constantly bending over backwards to make my bike run like a champ. For example, I stripped out the bolt on my front derailleur and they were going to drill it out, tap it, and put a new screw in. They easily could have just told me it was stripped and I would need to a new front derailleur.Another example; I brought my tour bike in and had them assemble it with parts I already owned. They did not hassle me at all for not purchasing all the parts there, and then spent extra time routing everything perfectly. In fact, I have a rear light that they took the time to drill THROUGH the rear rack instead of just zip tying it to the bars.I promise you will be completely happy with the service and care they take with your bicycle. GO THERE.
Always great and timely service, from enthusiastic and knowledgeable staff, at an affordable price.
Best products and staff that know what they are talking about. Always my first choice for sports gear.
Very fast service and professionally done.
These guys will do anything to help you out. Great service all around. Only place Ill take my bike in Fairbanks.
Love to support local biz - especially knowledgeable, helpful, enthusiastic folks like this.
Amazing place. Very knowledgeable and enjoyable place to be.
Excellent customer service from friendly, knowledgeable folks!
Great place for road bikes,Bmx and mountain bikes.
Heres the thing: my review is ambivalent, as the running shoes I picked up there were magical (a replacement pair of Brooks) and the salesperson was fantastic. She is no longer there, so I cannot guarantee replicate feelings of mirth. They do a gait analysis on treadmill and record it, which knocks my socks off my face for a place like Fairbanks.Note, however, that when I was in the market for a bike the kid was relatively clueless and tried to talk me out of a cyclocross which all my bike nerd friends said would meet my needs. I was considering a 29er, as they are wonders to ride, but was so underwhelmed by this kids indifference that I ended up going to Beaver Sports. That, sadly, panned out in a similarly mediocre manner.Heres whacha do: size your items in store and then order from Sierra Trading Post. I love that site.
When they fix or tune your bike they know exactly what theyre doing and why.
Best bike shop in town!
Really sweet bike shop.
Amazing, knowledgeable, personable and courteous!
Best bike shop in town!
Really wish they rented bikes.
Very helpful