Went to buy some boots today. The one employee handling all of the shoe department was spread too thin. It would have been nice if a few of the extra employees standing by the front door upstairs would have come down to help. She did the best she could and was pleasant.
Staff is helpful and most time’s knowledgeable. All your outdoor hunting and fishing needs. Outdoor clothing for all seasons. They even have nurses uniforms. I love the selection of shoes and boots. They have a nice selection of outdoor travel bags, duffles and backpacks. It’s great that they have carhartt, north face and many top name brand clothing. If your planning an outdoor weekend getaway, Prospector’s is the place to shop for all your outdoor clothing needs. My Son I lost last year Loved prospectors!!
Nice place. Plenty of stock to choose from. Staff could be a little more knowledgeable about what they carry.
Forget every other place!I went to a few different places looking for a quality coat, that didnt leave my wallet begging for mercy, but I stopped searching when I came to prospector. They had tons of options, from tons of different brands. Now it sounds like it could be overwhelming, but with the right helper, you will be leaving the store knowing you got exactly what you wanted for the best price, now I cant vouch for every helper, but I expect them all to be alike, but the one we had, William, was funny, intuitive, knew exactly what was in stock, what we were looking for, and easily found us the best price. If all these pros dont sound like a reason to go, I dont know what does. 10/10
They have a good sale, extremely helpful staff, and a generous return policy. I was happy with what they provided even though I might have to return the boots I got from them.
Same as its always been, good collection of shoes and boots.
No military discount.No union discount.Very very over priced.Check what you want there then go to ;BigRays and save $10 to $20 on each item you would have spent at Prospectos.The staff is not friendly or helpful at all.
Great place to get some things but not a lot of variety
This is a great place for quality gear and clothing... Theyve got all the right clothing brands, they have all the right shoe and boot brands. Service is friendly and knowledgeable. I definitely recommend Protector Outfitters.
They have a lot of choices for clothes but didnt have what we needed
This an awesome store ! If your into the outdoors, youre going to dig this place. Tons of great winter gear. Camping, hiking, climbing, mining, trekking, skiing, snowboarding, running, walking, fishing, hunting, all right here !
Excellent gear worth the price
A friend of mine bought me a pair of Carhart pants from this store. They were one size too big, and because I did not have the receipt they would not allow a one for one exchange to the correct size. This baffles me because there was no gain for me or loss for them, simply trying to get my right size and they refused.They were one size too big, and because I did not have the receipt they would not allow a one for one exchange. So I guess don’t buy gift for others unless you plan on getting them a gift receipt, without it you’re SOL. It’s really a shame because I like this store.
Fantastic selection of boots.
Great shoe selection and knowledgeable, friendly staff!
Love shopping here for all my winter gear. They have great gifts all year round.
Very helpful and good layout. Wasnt too busy either. Prices for a variety of budgets, but does lean on the more expensive side if youre looking here.
Great employees. Knowledgeable about the available products. Very helpful!
Great products with amazing customer service.
Nice variety of sporting goods!
Employees are wonderful and friendly
Great place. Found all my winter needs here. Everyone was very helpful and great staff.
Great customer service, and a great selection of winter and sporting goods.
Upon arriving in Fairbanks, I found I’d lost a part of my GoPro and needed to replace it in order to photograph the aurora. I searched all over town, Walmart, Fred Meyer, REI, etc. only to find no one had any GoPro parts still in stock. The person at REI suggesting I might try this place. We assumed it would be a small local place with a limited stock but thought we’d try it. We couldn’t have been more wrong and we’re glad we stopped here. The store is large and has a great selection of almost anything related to outdoor gear. We found everything from Canada Goose parkas to hand warmers. We saw Carhart, Smart Wool gear, shoes and boots, etc., Everything also seemed reasonably priced. We ended up spending quite a bit of time just looking. I did in fact find the GoPro piece I was missing and I’m happy they were the only ones in town who did have it. I’d prefer to spend my money at a local place instead of a chain store. Parking was easy and the store was pretty easy to find.William, the sales person, at the store was so helpful and helped me find exactly the piece I needed. He was great to work with.If you’re in Fairbanks and need some type of outdoor gear I’d suggest this place. Just make it first on your list instead of trying everyplace else first like I did. I should have come to The Prospector as my first stop.
Nice stuff, prices are on the high side. But you get what you pay for.
Awesome knowledge of the products. Hannah and Megan told my buddies and I everything we needed to know as for as clothing goes since we are new in town. I left a bag outside and they were nice enough to bring it inside for me to go pick it up. Thank you guys!!
Helpful and have almost everything I need. Good quality merchandise also.
Needs a bigger selection for big and tall
Prospector has a great variety of brands and their sales people are friendly and knowledgeable. It is a great place to buy Carhartt clothing because they have many styles to choose from.
Absolutely wonderful place! They have some scrubs for all you nurses and hospital personnel out there. Not a wide variety, but the few they have are high quality and look great.They also have tons of jackets and good quality clothing great for outdoors.There are knives, shoes, and fun stickers to put on your water bottles and laptops. I will certainly be back!
Expensive but great store
Got some really nice things there. Quality materials, top name brands and the work required clothing most Alaska jobs require. If you live in our great outdoors you need to shop here. They have it.
High Quality Keen 1 Footwear for my husband.
Great assistance from Hannah. Easy to find items, and an awesome sale currently going on.
Good customer service
Rachel in boots is great, way better selection than big rays : )
Good assortment of outdoor gear.
Very expensive, in a less than desirable area. Has a selection similar to Big Rays but about 10% higher prices.
Awesome deals during sales. Good customer service.
Prospectors have all the cool Alaskan gear you need. Stay warm and local
If you want the best gear for a Fairbanks winter, then go to Prospector. Good Quality and Excellent Service.
Didnt actually go inside, but I did drive by. Looks good from the outside.
A nice place, I would say more work attire and day-day equipped than a true expedition type store.Staff is friendly, attentive, and knowledgeable.The gentleman in the shoe dept, were fast with sizes, weather savvy, and where not sly about preference to boots.Helped my wife and I tremendously.
Awesome customer service always enjoy shopping here, need to shop there more often! Thanks Nick & the rest of the awesome crew! You guys are great!
It was a nice enough place, and it has decent layout and design choices. Staff were helpful and courteous, and promptly assisted me in finding what i was looking for, even telling me about details from personal experience to aid in the information exchange. The establishment was clean and orderly to what i saw, and the energy was laid back and relaxed. Recommend for the selection of work clothing tailored to modern life.
A very nice interior, and has 3 floors. They offer good clothing for everyday wear [socks, pants, sweaters, shirts, and hats+gloves]. They also have good winter and muck boots. There lots of merchandise thats good for the outdoors.
Husband bought a pair of work boots that didnt work out. Their return policy ensured he could bring them back and find a pair that will work better for his job. The employees are always courteous and helpful when we need assistance, and the store is always very clean and well organized.
The staff is extremely helpful and friendly. Great selection of shoes.
It was great!
I love this store! I got a GREAT jacket for quarter the price! The saleswoman on the floor was so helpful she helped me find what I needed but listened to where I’m originally from so she could understand my COLD and help me get something that would work to keep me warm since were originally from Hawaii!!! Lol.. This place has great customer service and the woman on the floor who helped me was absolutely amazing I wish I got her name... Either way thank you so much for your time and for helping me get a GREAT COAT my first ever for Alaska weather 👍🏼💯
I came in, read the sale sign which said 30% off a regular price item. And below it said 30% off camping item.When I went to the register, I was expecting 30% off my item. But the gal at the register said it ended yesterday.I told her because you still had the sale posted, she should give me the 30% off, but she did not do that.The next time I shop at your store I will be sure to read your sale sign, and talk to a sales associate before I purchase anything.
Great prices, great selection
Great place for winter/outdoor gear. Clean store and helpful staff.
Huge selection of quality brands. Great atmosphere inside, my wife and I always stop by just to browse around on the weekends. Staff is always helpful to make sure you find exactly what you need.
Great people and outfits. For hiking, general outdoors adventure, heavy duty work gear and more!
This store is very clean and well kept and I like that. My only issue is they do not trust their customers. They have a sign on the door that says bathroom are for customers only. I went into the store to buy some uniforms and I needed to use the bathroom. I get to the bathroom and its locked. It was a good 30 mins before I could use the bathroom cause I could not find anyone to open it for me. Is it really necessary to lock a bathroom? Even if a non customer uses your bathroom they have just become a potential customer. I have to say that any other interaction I have had with the store has been pleasant. I will continue shopping there.
Very easy to read signs. I liked that they split each level without any confusion.Even during the holidays this store provided associates on e each floor of their facility with great customer service.
Great store to outfit yourself for outdoor adventures.
Friendly service!
Great brands and selection. Friendly and helpful staff. Exceptional destination for outdoor wear, work wear and boots. Highly recommended for both men and women.
Great store! Wide selection! And Mary was awesome; she answered all our questions and gave solid advice on viewing the northern lights!
Coming thru town and went by this place and loved the selection of high end out door wear/gear that is in stock. The folks working there were very helpful and knowledgeable. The perfect store for this area!!
A good selection of winter gear and outdoor clothing, especially suited to the climate in Fairbanks.
Take advantage of the seasonal sales, if you can wait. Great gear and every size usually in stock. Awesomely helpful friendly staff - just ask! Make sure you give them props by name at checkout, they deserve it.
Extremely knowledgeable and helpful staff.
Amanda was a big help in helping me find the right coat
Really helpful staff and a great selection of outdoor and work gearI will be back for many things I am sure. I got 3 pair of carhart work pants and they are great.
Fantastic service from one of the employees, I believe her name was Lexi but cant remember for certain. Either way, we are brand new to the area and werent sure if what we were getting was right for our kids. She was incredibly helpful and available whenever we had a question. Also, there is a small area upstairs with toys and a tv for kids to play while you shop, such a gamechanger! I was actually able to shop without my little ones complaining. They actually didnt want to leave lol! We will for sure be back.
There is someone there to say hi and to give you assistance. I like the Carhartt products of which they have a good selection.
Good service. I found a great deal for boots I wanted. Left with boots and happy.
They are listed as a surefire dealer on surefires website and they are not. Dont really have what I need and Big Rays prices are much lower on carhartt.
Best outfitters store in Fairbanks. Quality and price. Elite client program is awesome as well. 20% off enitre store sales a few times a year. Cant wait till they start selling military boots.
The best place to get artic gear in Fairbanks. Not to mention the sales in the dead of winter make for a nice budget buy.
Cool store friendly staff good prices great sales just took a min to find help but when I did they we very helpful and extremely friendly
Great store with huge variety for men women and kids. Quality brands and reasonable prices
The Prospector always has the best gear. Prices are good but if you catch a sale they can be great. The staff is always friendly and helpful.
Great products but very expensive I think Im just going to order my stuff online cause its more affordable
Place is packed, if you cant find it there then you dont need it. Lexie was a tremendous help both with the product and the local area.
Lots of good quality cold weather clothing.
Nice department store, place has nothing to do with prospecting as the name implies!Not a place to go for mineing equipment, just overpriced clothes.Will not return to this store.
Great place for sturdy winter gear and well made outdoor gear.Prices a bit on the high side but you get what you pay for and its worth it.
Employees are super friendly and helpful great customer experience
Nice selection, I found the most adorable newborn socks for my friends new baby and she loves them!
Great service!
Huge selection of work clothes and gear, friendly staff, and fair prices.
Got the heaviest zip hoodie ever...gonna keep me toasted in the winter.
This store is amazing! They have everything outdoor or work wear related. The prices are reasonable for the premium brands like: Columbia, North Face, Patagonia, Carhart, Mountain Hardware, and Arctyrix. They have boots downstairs as well. They will usually have winter close out sales in January that are killer prices up to 80% off!
I love this place, staff is great and Super helpful. I buy all my summer work cloths from them. Great perk, they have a mini fridge with free water in for those hot days while ur shopping.
Staff was vey upbeat and helpful. The prices and deals were amazing! Great selection as well!
Great store filled with all the things essential for the Alaskan Great Adventure or for the daily Alaskan living great selection on clothing and Camp gear. Good prices and helpful staff.
The Prospector is a good place to go for specialty items. Their selection is huge and ranges wide. Their prices are at msrp but you can find some nice deals inside!
Best price on mechanics coveralls.
Love this place!
Good selection of clothing and all weather gear. Helpful staff, you will be asked if you need help by every employee that goes near you.
Its is a wonderful place to shop, the selections are many and various. Great staff friendly and helpful.
Gotta be one of the really good outfitters in Fairbanks.
Heres the deal. This a great place to shop when you can go to thier spring or fall sale. You will find items marked down 20%. Another great item is they give you PFD dollars once a year which offsets the cost of your purchase. This store and Big Rays carry quite a bit of the same clothing line and thier prices are inline with eachother.
I had intentions of exchanging an item and was about 10 minutes late to close. Im not from Fairbanks and was told they close at 8 instead of 6. Anyways, I showed up to the parking lot as the staff members were leaving for the day. I explained that I was leaving town before they opened up the next day and wouldnt be able to exchange then. The woman that appeared to be the shift supervisor said she was sorry but there was nothing they could do as tills were closed. As I was walking away in disappointment she said wait and called her manager right there. She was then able to exchange the size for my sandals within a few minutes after close. I sincerely appreciate the quality customer service and willingness to make sure their customers are left satisfied. I highly recommend this store.
Great place to find winter clothing supplies. Also a good selection of Columbia gear, Merrell shoes, and Carhartt gear.