We love going to this place every once in awhile we find some really cool and awesome things 😊 the sales associates are always helpful and willing to help you find something if needed cashiers are always nice I give this place 5 stars and two thumbs up we highly recommend this place and we definitely will be returning 😊

Very nice and helpful needed quick clothes and they had them 👍

My second visit to this store! Alaska was warmer than expected so I needed to find a pair of shorts & a cooler top! Less expensive & good quality was found! Its a big store with everything in order, marked, sized and plenty to choose from. I came out with 2 pairs of shorts and two nice tops!

I usually adore this store, and have been a regular customer to multiple locations. Let me add that I’ve never had a bad experience until now. So last week I was going in shopping for clothes, and I’m still recovering from having a baby so I’m still unsure exactly what size I am. I asked about their dressing rooms which are closed due to covid. Completely understandable, they let me know that they were still excepting returns, so it would be no problem if they didn’t fit. Yesterday I went in to try and return the ones that did not fit. They said I could NOT in fact return the items, they must be exchanged for something else. I would have had absolutely no problem with that if they would have said that when I was purchasing the items. I understand they may call it a return out of habit but its frustrating. I also asked if it could be put on my acct as store credit also no. They were getting busy and the woman that was helping me was not helping customers that were starting to line up, so I assumed we could just knock this out and go on about our day. She tells me rudely that I have to wait and picks up the phone before making a phone call that lasted awhile. I had exchanges picked out already so I went to a different register, they seemed confused and made it seem like it was going to take forever they didn’t even get started either time. I said it’s completely fine as well people lining up behind me and I don’t wanna stop you guys up so if you could just put those clothes that I picked out on hold and I’ll come back first thing tomorrow. I came back today and the exchanges couldn’t be found and they said they must’ve been put back by accident. I said that’s fine but I’m on my lunch break and I only have two days to return this stuff and this is already my second trip in here, so the manager Amber was very nice and extended my return date which was very helpful. I’m still frustrated because I wasn’t given correct information the very first time I asked resulting in a bunch of wasted time and I still have to go back at some point to hopefully get rid of the clothing for good. Rant over.I’m a single mom, I work my fricken butt off and quite frankly I just don’t have a whole lot of money to be wasting on clothes I don’t want. I bought more than I needed, expecting to recover from some of it because I knew there would be some stuff that wouldnt fit. I bought all the clothes I needed already. I don’t want more clothes to replace them. I want my hard earned money back. Point blank end of discussion. I would not have bought so much if I would have known it was an exchange policy not return.

Love this place! Awesome finds, low in furniture. I dislike that there are no dressing rooms but I was told it was due to people stealing. If something doesnt fit you can exchange clothes and shoes, no hassle! MOST cashiers are nice, only met one of them that wont even look at me but thats okay.

Prices of somethings are good, but others seem higher than retail. You can find good deals and watch the sales.

Not only are their prices ridiculous today sales clerk was way out of bounds when she asked me if I had a different form of payment because I pull the money out of my bra which end my defense it wasnt up against my skin but in between my bra and my sports bra. The nerve of some people. She was acting as if money itself isnt dirty. This employee was way out of bounds.

Great selection, prices can be a little high for a value village. Doesnt mean you cant find a screaming deal!

I bought an item and discovered that it was broken before I left the store and asked to trade it for one of the many others that they had. I was told that they have a no return policy on non clothing items but they would make an exception this time.

For a place that gets donated items they ask new and sometimes more than new prices for so much of their used items. I worked in clothing retail and know prices. A Walmart garanimals pair of pants shouldnt cost $9 at a thrift store when they are $4.88 to $8.88 at Walmart new. I do like their rewards program. I like the different color tag sales each day. Their books, houseware, electronics, and toys are housewares, fair prices. It just seems clothing and shoes that they way over price.

Great used stuff, you might find anything so its always fun to look around.

This is a great thrift store! Huge selection, good prices and friendly staff.

The amount they sell stuff donated from the community at is pretty redicukous. Occasionally a good deal or unique item though

I found some great Sorel snow boots here for $30 and a hat + scarf for winter weather. My bags were delayed from the airport so I had to find some cheap replacements until my stuff got to Fairbanks from Seattle.Anyways, its a pretty good store if you have time to really look through, you can find good branded gear :)

A great place to go for stylish clothes at a low price. The staff is very helpful and the clothes are clean off the hanger.

Never been here before. It was clean and exactly like Savers. But it was pricey. If Im going thrifting I wouldnt go there.

Dirty, expensive, and most of all Value Village masqueraded as a charity for 30 years, had to pay legal restitution and stop claiming they benefitted local non-profits as it was shown they in fact do NOT support local charities.

No dressing rooms right now, so all the clothes I pulled I couldnt try on and just ended up putting them back because I had no idea how it was going to fit me or look on me. Pretty big bummer.

Love a great bargain...you will love value village...

Found a great winter jacket here for $30. Have found other great things here as well. Cannot shop in this place without a mask.

Always a good place to check out for house supplies at a cheaper price than retail stores and thier variety always changes so its good to see what they have every now and then. Sometimes you get lucky and find something really good for a great price.

One point every one was kind friendly and mostly helpful. Yet the last 3 times Ive been i havent ezprenices any one within customer service skills. Cant find any one to help with question etc and if your lucky enough they are rude as if your bothering them. Miss the pleasant atmosphere. They do keep a clean store

Got a great deal! Pair of Carhartt gloves.$80 pair for $6.49.

Expensive but I like the variety. And super clean store. Do have to say, nice working used bread makers for $8 is indeed worth it.

The staff is really really great. They are so friendly and accommodating. Be warned the dressing rooms are closed so wear clothes that are tight fitting so you can try things on over. As for prices, you can find good deals but watch out. I found a pair of Patagonia pants priced at $45 and when I looked on Patagonias website the pants were on sale for $44... new. not to mention many other things priced at almost retail price for name brand items.

You can find everything you need at a good price here.

Prices are high to begin with for secondhand donated items. I do like to buy secondhand though to help with the environment.With the understanding that dressing rooms are not available during the pandemic, You would think they would forego their company policy and modify it for these trying times to allow returns for refund. Especially when you spend $35 for a pair of used jeans. This policy is unacceptable for exchange only in a pandemic when you have to go home to try something on.

Always find really great things for unbelievable prices... Like this genuine, brand new coach purse for $25 I found on my last visit

Always a good experience. Donated a truckload again.

Spent half an hour picking out clothing to try on only to find out the fitting room is closed. NO SIGNS ANYWHERE at the entrance (just a taped up fitting area). They allow you to take it home and then bring it back 🤦‍♀️ but they wont even refund you if you choose that! You get a gift card. Because all of that makes so much sense. And you are still paying $10-$15 for a used pair of pants.

Good and cheap place to find nice clothes

They usually have some great finds

Its sort of a grab bag, youll never know what youll find. Its also one of the best places to get tall pants for cheap!

We always find what we are looking for when we visit. The prices are a lot higher than a Value Village found in the lower 48. The staff are helpful when we have questions.

Found the best candles here!! Plus footy pajamas for myself. A 6 foot tall Texan.Good finds at this thrift store.

I go shopping at Value Village a lot and in fact as much as I can,every chance I get & down town at Jades Bouquet because them two keep it 100% - Honestly, they be my newest addiction!

Unprofessional and disgusting behavior from two of the employees. I was standing in line behind a woman who paid for a single basket with change. The employee at the register and the employee standing next to him decided to complain about her payment method. If you’re “not smart enough” or “do not have the time to count this” then maybe you should find a different job. Making fun of the woman in front of other customers is unacceptable.

It is too expensive for a thrift store, they are more expensive than Old Navy or Freds for used clothes!I used to go on tag days, but those are less and less, and the prices are $15-20 pc for dirty used clothes.I used to get furniture from value village all the time until I was talking to a manager one day and they told me how they dont wash anything at all, not even wiped down, and how bedbugs dont live that long like EXCUSE ME?!I dont bring used clothes for them to sell anymore either, they just sell them and dont give money back. Bring them to Salvation Army, The Door or the Womens shelter.

Most items are overpriced.You are able to find new items with store tags still on them, usually a great deal. Have to be thrifty when shopping here.Bring your own bag as they will charge for one.They do enforce mask policy.

Very expensive. I found there is better mens clothing at better prices NEW available at Walmart and Fred Meyers.They are out of their minds with the prices here.

I enjoyed the variety of everything but tbe prices were outrageous also cause of covid no dressing room access but I found a pair of jeans without trying them on and they are my favorite pair of jeans. So i should give it 4 stars but i cant bring myself to because of the ridiculous prices.

Lots of variety but the prices seem high for a second hand store and the dressing rooms are closed for service to the public due to covid! I would have got some stuff but there was no way to be sure it fit!

Tired of spending your hard earned cash on clothing made at a sweatshop in southeast Asia? Well look no further than Value Village. Great selection of clean used clothing and housewares for pennies on the dollar. Due to COVID their dressing rooms are closed, make sure you know your size prior to buying.

I love this place but they raised their prices a bit too high on a lot of the stuff.

Very nice people, I had arrived half an hour until close and they were only accepting cash so my girlfriend went out to get some while I looked around. There were some delays and I stayed I the store about 5 min after they closed but everyone was so nice and helped me out with a smile and got all we needed.

Fairbanks has a rich mining history...Great place to get used books, etc.

Ive come in with my shopping bags everytime I shop. They are large, its a bag full of bags. My last visit 2/2/2021 I went with my partners who are very obviously black & native. We were stopped at the door and asked to leave the bags in the front or in the vehicle. This has never happened to me before! It only happens when I go with my POC partners :/ seems like PROFILING to me. The woman who stopped was old and rude about it too!! Im sad this is one of fairbanks only /thrift/ stores too 😢

This place has been absolutely amazing! Good people and the prices are great!

Huge selection but prices were higher than I expected. Good quality stuff. Check with associates for the half price sale tag colors

This is my favorite 2nd hand store ever. I love the environment, layout, selection and staff. I just about visit every 2 weeks or a few times a month. I always find something and my friends always like to tag along. I believe that 75% of all what I own is from here, Im happy it is reopened!

Know your prices for sure. Some bargains, yet some things are over priced. Always find out what the 50% off color of the day is.

I get my disabled sons clothes here.

Been trying to pack up after 40 yrs these guys were right there to help me with many items, no need to take things to the dump. Someone can use. This stuff.

Pretty gotdam good, but a little overpriced.

Lovely place to find unique trinkets and clothing.

Went to get materials for homemade costumes, managed to find everything we were looking for! Always well stocked

Good deals on great stuff...mostly used stuff obviously

Good stuff for fair price

Its pretty sad when you notice that the item your thinking about purchasing is higher than if you went to Walmart/ Freds and its cheaper there. Some of the staff didnt want to help me AND they were just very rude.

Fitting rooms were closed due to the coronavirus, but thats alright. As long as you keep the tags on it, you can try it on at home and if it doesnt fit you have 14 days to bring it back to exchange it. They do NOT refund purchases though...

Great deals for everyone in the family.

Honestly a pretty good vibe in there, but I did notice the prices are fairly high compared to other Village’s I frequent. I did have a lovely time perusing the aisles that being said. Ended up with a few books and a family member got a sweater. Looking forward to more opportunities like this again.

Too many employees standing around while there is a long line of people waiting to check out.

Prices are way too high! 39.99 for a sweater with a hole in it. Most of the prices I saw, you can buy new at a retailer for the same price or lower!

The place is nice & clean but there is not much variety! I mostly come for home decor

Good place to find used things and is cheap!

I live thrifting and you can definitely find some good deals...most prices are responsible but sometimes you have to watch it.

Have things you cant find anywhere

I like that they always have a tag sale and proceeds help non-profits, but are usually overpricing used items.

It was pretty good nice and clean friendly environment

Always great customer service!

If you take time to look, theres great stuff!!

Some of the prices are higher then in the store. Especially items that seem to be made for seniors.

Great store, great prices!Best thrift store around honestly.

I thoroughly enjoy this store and always find a bargain or 2

Give situation pretty good, they are mask nazis so bring one.

Fabulous*Finds*TreasuresA+++

Always find a treasure

But I missed the half off day,

I have shopped at Value Village for over 30 yrs, and I was excited they had reopened my local location and went in. Plastered on the doors (4 signs total) was an announcement saying Health Officials Require ALL who enter to wear a mask and observe Social Distancing which I appreciate. There was a woman at the door who worked there as people go in, but as unmasked customers came in (I saw 14) she stayed silent. I asked the cashier why post signs if it didnt matter and was told it was just something they put up to reopen but it wasnt enforced by them. It says alot that they blatantly admit to doing anything to open but dont care enough to follow thru once they did. Ill shop elsewhere and am frankly disappointed this is how the only location near me is doing business.

They are really overwhelming with the whole mask thing. I get theres rules but to constantly walk around and tell everyone over your nose....and six feet....and they arent discreet about it they yell it out in front of everyone.

You can find almost everthing there. Great assortment of clothing for all genders and ages. Also a good selection of kitchen appliances and kids toys.I wish they had more than one toilet its like fighting in a gladiator arena trying to get in there to pee. Especially when all 3 of my kids have to go potty at the same time. Lol theres so many people that come to this place for afternoon shopping.

Store is clean but prices can be high on some items.

Its just like a goodwill.

They need to be open later

I love thrift shops, but sadly if you dont have a discount some items are overpriced. This is probably because they are one of the few thrift shops in Fairbanks.

It was same as any goodwill

Very nice selection and friendly staff, but everything is over priced. Ive been to thrift stores that are WAY cheaper.

Very filthy, prices are high for dirty donated clothes.

Prices too high for second hand store

Very clean second hand store

Great second hand store..

If you have and emergency for luggage & baggage this is the place

Zero stars place has the worst customer service in fairbanks especially if you have a handicap after that experience I probably wont shop there again, horrible

Too many people....they charge for bags now....

One of my favorite stores...

It seems if they really want to help the people who go there all they need is to lower the price!

Garbage store selling overprice use products the prices are almost the same for new stuff

Its a little expensive sometimes (hit-n-miss), but its pretty big & worth the effort.

Bad and still overpriced.