The staff at Pro Music is knowledgeable, personable, and has the customers best interest at heart. The employees take the time to answer questions and go out of their way to share their knowledge. As a novice guitar player, I appreciate Pro Musics customer service and great advice!
I had a guitar shipped from this shop to Colorado and I couldn’t be happier!! Shipping was fast and packaging was done with care. While I’ve never been to the shop, I can tell they are the kind of people that take pride in how they operate and truly care about their customers. I would order from them again and if I ever make it to Fairbanks, I’ll be sure to check them out. Thank you guys!!
Super cool place for music lessons, instruments, and mining equipment. Staff is extremely helpful and friendly. Even our dog gets excited when we visit Music Mart! He loves that he gets to go in AND they have treats.
Have you considered changing your name to Rock and Rocks, with a logo incorporating a superstrat and an ore sample?Great local music shop!
High quality guitar shop. They have an amazing selection of fender and Jackson guitars. By far the best guitar shop in the interior.. Amazing service very kimd.
I have done business with Pro Music for years and they really know their stuff. Craig is the owner and I trust him completely. He is most knowledgeable person I know about musical gear and always gives me the straight answer even if it means buying from some place else. You cannot miss with Craig and Pro Music.
I had a microphone that wasnt working and thought I needed a replacement. After calling every store in town I could think of I finally found what I needed at Pro Music. When I arrived with the equipment I thought was dysfunctional in tow, the guys kindly pointed out that it took a battery. They tested out a new battery and the microphone worked just fine. I really appreciate that Pro Music didnt sell me a new $100 item when all I need to do was change out a battery (and they were also very kind about my oversight). Kudos!
Ive been a customer since 2001. Always great customer service. Very knowledgeable staff and decent selection of instruments and gear!
Good selection of mining equipment and friendly helpful employees, never bought music supplies. The owner is unfortunately both rude and condescending. Additionally, the prices on smaller items (pans, screens, matting) is extremely inflated. You can get the exact same stuff on eBay or Amazon for a fraction of the price even if you have to pay shipping to Alaska. It is a shame that a local store is so inattentive to customer service that we have to turn to online stores for mining supplies.
Extremely helpful and knowledgeable people, weather its Mining, or music they go above and beyond to serve your needs. Highly recommend this store.
I actually go to Pro Music for all of my small scale gold mining supplies. Their selection is continuously growing and Craig (the owner) always comes downstairs to help answer any questions that you have. He is very helpful and goes out of his way to make sure that you are set. After my experiences here, I am not going anywhere else!
Sometimes you can find people performing live there. It’s a music miracle store.