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Collision Specialists of Fairfax
10313 Fairfax Blvd, Fairfax, VA 22030, United States
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Collision Specialists of Fairfax
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Jo
Review №1

These guys are so good with scratches, I may have them fix some of the scars on my body! I took my Lotus in because someone put a big scratch in the paint on the fender above the rear wheel (read kids scooter in the garage). Davey matched the 2005 stock paint and clear coat perfectly. I cant even see where the work was done. Of course, I make the kids clean it and wax it every month so that helps too. Highly recommend these guys!

Da
Review №2

Ive brought three vehicles to Collision Specialists since 1997. In each of four jobs, they were on - budget and on - time with excellent work. Im a confirmed customer.

Em
Review №3

I highly recommend Al and his team at Collision Specialists of Fairfax. First and foremost, the repair work looks great and I like the attention to detail. My car was ready when promised and given to me completely cleaned and detailed.

Da
Review №4

Ever since I started my car there they have always done a good house dance job my car has been hit three times and they always put it back together with the best part outstanding company I will refer anybody to collision specialist

Ke
Review №5

I highly recommend Collision Specialist they did a excellent job fixing and painting my 1993 Acura vigor and 1999 Cadillac escalade. Al is the owner and always goes above and beyond to help you and the staff is great as well. Kevin Lambert

De
Review №6

I had a great experience at the collision center the manager starting with Mr. Marshall and his professionalism and customer service was truly outstanding and it was reflective by his other staff members as well. I live in PG but because the service was so good that I wanted to come back and allow this team to service my car. I will refer others and come back for service again.it was truly a breathe of fresh air to see businesses like this it made feel proud that I was treating so well. Their service was job well Done !, ! ! !Best Regards-Thx,!May God Continue to bless your businessMr. Battle

Re
Review №7

This company was amazing. They gave me the best experience, after a horrible accident. Thank you Again Ricardo

Ro
Review №8

Perfect work, on schedule, at a very reasonable price, despite that I drive a C8 Corvette Stingray.

La
Review №9

I can’t say enough good things about this shop. Everyone is friendly, fair and professional. They were incredibly helpful with my car rental and insurance. After being rear ended, I had to get a new trunk and the team kept me updated throughput I he process. My car looked beautiful when it was returned with a thorough washing and professional level detailing to the interior. They even buffed out another scratch as part of their cleaning. Collision Specialists always goes above and beyond and I can’t recommend them enough.

Me
Review №10

If you need body work, this is the place to go. I would give more than 5 stars if possible. The staff are top notch.

Pa
Review №11

Second time using Collision Specialists of Fairfax this time for my Dodge Journey. They did a fantastic job on the body work and even cleaned my car inside and out. Will be a customer for life!

ju
Review №12

I can only give 3 because even tho the paint work was good, they dont know what to paint and what not to paint. I took my 2000 Honda Civic to get the new front bumper, grill and hood installed and painted, they painted EVERYTHING, the grill is supposed to stay plastic black, the grill in the bumper too and the fog lights spot also needed to stay black, well everything is red now and even tho they told me to bring it back in to get it fixed, I dont really trust them anymore and Im afraid they will paint it black and not take the red paint off like its supposed to. Bottom line is, a costumer shouldnt have to tell professionals what to paint and what not to. Pictures of how it looks and how is supposed to look.

gl
Review №13

Even if there is a problem Al will make it right.

Ka
Review №14

I have worked with them for 15 years and at least four cars and they are always professional, they don’t do more than what is needed, they’re good at obtaining consent when needed, and their final product is beautiful. I have recommended them to many people

P
Review №15

My six-year old car looks brand new, I would definitely recommend, the staff is courteous, communicative, and the work was completed in a timely manner.

La
Review №16

Best vehicle repair place in the DMV. If I could rate them a 100 I would.

Fr
Review №17

Do good work, prices are reasonably

To
Review №18

I had a simple cosmetic repair to a rocker panel. The repair was fine. What was impressive was the communication. They called to let me know how things were progressing and then to check if I was happy days after picking up my car.

Jo
Review №19

Extremely impressed with this placed. Every single person working in this shop was so pleasant, polite and professional. I had the hood of my Tahoe repainted and the rear bumper fixed. The quality of the job is amazing. The punctuality of the time estimate was excellent and the pricing was also excellent. They warranty the paint job for life as long as I own the truck.I would most definitely recommend this body shop to anyone.

Yo
Review №20

Was the closest body shop. Dropped it off, they gave me eta on when to pick up. Unforseen circumstance caused 2 day delay, but understandable, its to be expected. Customer service was great, they can improve on updating customers though,but overall, i am happy with their service n work. little quick adjustment on the spot but other than that, no hiccup. Hopefully i dont have to return here, but will return if i need body work

Ic
Review №21

I had to share the wonderful experience I had with Collision Specialist of Fairfax. I went to their office for a quote on Friday, was happy with the cost and my car was fixed by Monday midday. I wasn’t able to get there before closing time and they made the necessary accommodation due to my circumstance. I was pleasantly surprised to see that my car was washed and cleaned when picked it up. If you value good customer service and efficiency you should definitely give them a try.

Ri
Review №22

Best place to repair the damaged cars.

la
Review №23

Excellent customer service. Mr. Marshall went above and beyond to help my mom with her repair needs! Well always go back if needed and will recommend to our friends and family! Thanks again team :-)

Mi
Review №24

Jose was awesome. Beautiful job fixing my car in half the expected time. I couldnt be happier. The front office team was friendly and helpful throughout.

Te
Review №25

Great job, quick, helpful, fair price, AND they cleaned my car even though it was a small job replacing a side mirror. Recommended.

Wi
Review №26

Outstanding service and quality. If you need your car done right call the shop, this is top of the line auto body repair at an honest price

Ni
Review №27

This is the only bodysuit in the northern Virginia area that Ive used in 20plus years that I got my car back and didnt have to point out mistakes and bring it back to be fixed again for mistakes made during repair. The staff here is amazing,friendly, and respectful.

Wi
Review №28

Wonderful customer service. Excellent auto repair. My car looks like new again... Very timely and a company you can trust.

Ja
Review №29

I highly recommend this company. They are very professional and easy to work with. They have fixed many of my cars with excellent outcome. The owner is friendly and so are his employees. The prices are reasonable if you have to pay out of pocket. You can communicate easy with them.

Do
Review №30

This is the best place in Fairfax to get your car repaired after a collision. They are so courteous and answered all my questions. Al even had my car pretty much detailed when he showed it too me! WOW, it was beautiful and you would never know it had been hit. And....I got my vehicle a day earlier than expected! Thank you again!

Tr
Review №31

What a great experience! The gentleman I dealt with here went above and beyond getting my car fixed and saved me a good deal of money from my original quote! The work quality was perfect and my car was spotless upon pickup. Getting pearl paint right can be tough, but they nailed it first try.

Mi
Review №32

These folks are great to work with. The body work and paint work is superb and I really appreciate them. Jose - Youre awesome. Thanks so much.

L
Review №33

Took my car in today because I unfortunately swiped the passenger side of my 2012 Audi A6 backing into my garage and scratched it pretty badly. After looking at reviews I called and the woman that I spoke to was so empathetic and friendly, asked me to bring it by to take a look at it. Fifteen minutes later the same wonderful person I spoke to over the phone greeted me with a smile and had a gentleman named David to assist me further. We went out to assess the damages and he took a few pictures. Shortly afterwards he went in the building and came back out with a bottle of magic (I think it was lacquer), sprayed and wiped off the scratches! I would’ve gladly paid whatever but from the kindness of his heart he didn’t charge me a dime. It literally brought tears to my eyes. It’s not completely fixed just yet but I had to write a review because the customer service that I received today over the phone and in person was too notch; and they were pretty busy helping other customers while keeping their professional composure! Thank you all so much!

Do
Review №34

My wife and I have been consistently impressed by the quality and professionalism of Collision Specialists of Fairfax. The folks at Collision Specialists take pride in doing things right the first time and treating customers like close friends. Plus, Ive found their prices to be better than other auto body shops in the Fairfax area. I would give them six stars if I could!

Na
Review №35

Superb experience, they repaired the hail damage to my 2 year old SUV. They’re true professionals, competent and timely.

Co
Review №36

Everyone was highly experienced. When they said they were going to call, they called. The work they did on my vehicle was excellent

Ja
Review №37

Fantastic experience here. The woman who answers the phone and sits at the front desk in the office is so cheerful and welcoming. All members of the staff are respectful to costumers and each other. David is really good at explaining what’s going on to someone like me who doesn’t ‘speak car.’ The best part about this place is the people. They are honest and fair. My car was totaled, but I’m sure if they’d gotten the chance to fix it, it would have been perfect. Every customer I saw leave left happy. My favorite part was when I had to say goodbye to my beloved car, and one of the mechanics offered to take my picture with the car. So thoughtful. 😊I hope not to need more body work, but if I do I’ll definitely be using Collision Specialists of Fairfax again.

Al
Review №38

This is the most professional, correct, and detail oriented service shop you could ever find! its that simple. Look no further. They are extremely detailed in your best interests, timely concerns, insurance issues, communication, and overall producing great results for your vehicle and the matters at hand. Top notch service! You are wise to choose this provider. Thank you Al, for your professional approach, running a great business, and being such a pleasant person in all dealings with. Choose these guys! Thank you.

La
Review №39

I got rear ended in an accident and needed body work done on my Mazda CX-5. Collision Specialists of Fairfax communicated with All State Insurance and Enterprise Rental Cars directly and the whole process was very smooth. They called me often throughout the process with updates, and the repairs were completed in a reasonable amount of time. The car looks good as new, and to top it off--it was washed and detailed when I picked it up. The repairs have a lifetime warranty, too. I highly recommend this auto body shop.

Ch
Review №40

Mr. Marshall and his crew are really professional. Everyone was really nice. Jose and David are great. Walking in is like walking into a friends home.

Ud
Review №41

They did a great job on my car. I had a big job and they would call once a week w an update. The admin person calling was polite but always seemingly in a rush. George, the guy in charge, called me twice when I requested more info during the weekly call. George explained things patiently and slowly. When I picked up my car it was like new - even on the inside. They even called after a couple of days asking about any issues.

Th
Review №42

I came in with a close to totalled coupe and they basically made it look like brand new. I work at a dealership that gave me an Employee rate and told me it will be about 3 weeks. Collision Specialist gave a less expensive rate and my car back in one week! Highly recommended

Ka
Review №43

Fantastic place. Been there twice, once with insurance due to accident, and another for a mirror change. Very professional and courteous, and fast. And also very reasonable prices. And did I mention honest - yep in a car repair shop at that! Recommend them very very highly.

Ry
Review №44

Amazing customer service and brought my car here a few times from being rear ended. Car came back looking brand new each time. They made the process very easy and work with enterprise so they pick you up to get a rental.

Jo
Review №45

Excellent service, highly recommended. I came in with a repair that I wasnt charging to insurance. Collision Specialists gave me a quote substantially lower than a competitor. They did an excellent job in a timely fashion. Nothing but good things to say about them, I highly recommend them.

Ka
Review №46

I had an amazing experience with this group of people. Great customer service and Jose is such a great guy. He was very helpful and recommended the best options for me and my car. Highly recommend going to them to get your car fixed

Ge
Review №47

Overall, I was happy with the service. I docked one star because they should have quality checked everything before asking me to pick up my car. I had to bring it back for corrections, but they took care of it quickly and provided a loaner. It does take nearly 8 days. I docked another star because the manager, Al verbally confirmed the dealer agreed to match all pricing that the insurance adjuster wanted and that I would be getting all new parts, but the paperwork stated some parts were after market parts. Dont take anyones word, just make sure to get it in writing. I was happy with the overall quality of the work.

Sa
Review №48

After a lot of damage was done to the front of my car in an accident, I wasnt sure who to bring it to in Fairfax, as I am new to the area. I am so glad I drove past the Collision Specialists of Fairfax. They are everything you want in an auto body shop. My car looks brand new! It was fixed in a timely manner, returned to me cleaner than when I brought it, and it was washed and waxed, as well! I cannot believe it. The Collision Specialists of Fairfax went above and beyond to make sure I understood the work they would be doing and what needed to be fixed, etc. The customer service is impeccable. Everyone was friendly and polite.More conveniences: the relationship they have with the Enterprise up the road made my rental car experience so easy! They even let me leave the rental car in their parking lot and Enterprise picked it up for me. Additionally, by offering later hours during the week and weekend hours, it was easy for me to make time to drop off and pick up my car (considering I work during business hours).Overall, if I ever have trouble with my car again--I will be bringing it to the Collision Specialists of Fairfax. I highly recommend them to anyone facing issues with their vehicles.

Ja
Review №49

The wonderful people at Collision Specialists turned an accident into a pleasure. They completely rebuilt the front end of my Subaru, and I can honestly say it looks as good as new. They returned it to me in absolutely pristine condition -- I didnt even have to re-set my electronics settings!Moreover, Manager Jose was terrific: He kept me informed at every step of the way, let me know what was completed and what they would be doing next, and gave me an accurate estimate of how long the work would take.If you ever are stressed after an accident (and who isnt!?), just make sure your vehicle gets to Collision Specialists in Fairfax. They will take excellent care of you and your vehicle.

Ma
Review №50

This place is amazing l. I dropped off my car over night and it was ready the next morning. The customer service is very friendly and very accommodating. My mechanic was Jose, he gave a great rate and made sure my car was finished on time. Rochelle made sure my rental drop off was seamless and even offered to contact my rental company. This place goes above and beyond and they always put the customer first. I highly recommend them and Im a customer for life.

SK
Review №51

Rochelle and the team at Collision Specialist of Fairfax were very professional and were in constant contact with me regarding the status of my car - in for a repair/insurance claim because of a deer accident. They have high standards for parts and painting - looks like new. In addition, they took care of the communications and payments to the insurance company and the rental car company while my car was in the shop. Thanks to all - great work.

Ch
Review №52

Mr. Al is the man! Great customer service and very knowledgeable. Helped me a great bit with my many questions. LaKesa was amazing at the front desk with her kind professionalism. I really appreciate the shop, had an excellent experience, and will recommend anyone to visit this location regardless of the travel distance.

Ma
Review №53

Great experience. My trunk was damaged when my car was hit in a parking lot, Collision Specialists did an outstanding job with the repair. My car is a Dark Gray 2012 Honda Accord; the paint job on the new trunk door perfectly matches the rest of the car. Hopefully I will not need a repair like this in the future, but if I do I will definitely come back here. Highly recommended.

Fr
Review №54

They did an absolutely fantastic job on my car. They kept me updated on the progress and were always professional and friendly.

Pi
Review №55

Never a good thing to need a body shop but if you do, Collision Specialists is a great place. They did a great job on my car and the service could not have been better. All the people I spoke to were courteous, friendly and diligent. Would recommend 100%

Ga
Review №56

What more could you want? Old school customer service, high quality repairs, and great quality control at fair prices. You can stop searching reviews and book an appointment now.

Ke
Review №57

David was very polite, seemingly honest and fair!!! Def will return if need be.

Ra
Review №58

The owner, Al, helped me when another shop did a botched paint repair. Not only was Al super professional and kind, so were all the office staff. They kept in touch with me via phone calls to keep me updated and they even kept my car an extra day during inclement weather to protect the paint. I appreciate the professionalism and the genuine care that Al and his staff have for their clients. The paint on my hood looks phenomenal and I will never use another shop again. He gained a lifetime customer. Highly recommend.

St
Review №59

Great service! Have had a couple of incidents where our cars have been hit and these guys make it easy to get an estimate on and drop our cars for repair while working with major insurance companies. Cars always look great after they are done with them!

fe
Review №60

On my Honda accord, I had my bumper secured and dent (fender) fixed here a few weeks ago and a fantastic job was done! I really didnt think they would do such a good job and they also buffed some scratches off for free! I recommend for sure

Jo
Review №61

When a review begins with “I can’t say enough good about this place”, you know it’s positive. From initial contact a month ago until today . . . following several exchanges . . . Collision Specialists of Fairfax has been nothing less than exemplary. Both in their relationship with me and the quality of their work repairing my car. Almost forced to give them a ten. I gave the moon landing a nine so you can see I’m not an easy grader.

Sp
Review №62

Took my 330xi to get front bumper and head light replaced. Im glad they took the extra time to get the parts from the actual BMW dealer. It looks perfect. They also waxed the whole car including wheels. Ive never seen it so shiny!

J
Review №63

I would definitely refer Collision Specialist of Fairfax for quality auto body repairs. They delivered quality repairs for some damages on my 2015 Honda Accord Coupe. Particularly, I would like to give 5 gold stars to Jose Ramirez for providing excellent customer services. He is knowledgeable, sincere, accommodating, and very patient in answering all my questions. He was honest with the estimated costs and had made every effort to ensure the shop completed the repairs and paint job in 3 days due to my schedule conflict in picking up my car during weekdays.

Le
Review №64

They practically take care of everything for you. They arranged a shuttle to even take me to get a rental! Customer service is also on point. Rochelle at the desk is fantastic!

Co
Review №65

Professional and courteous. Kept me up-to-date through the whole process via phone and text. They have a car rental service available on-site (Enterprise, I believe), but State Farm Insurance wouldnt let me use any rental service other than Hertz, so CSF graciously called the local Hertz to shuttle me over.

Da
Review №66

I have been here a few times for various fixes. I highly recommend this shop. I always feel confident theyre going above and beyond for me and great service. Thank you

La
Review №67

Took in my car in for some repairs to the paint and the experience was so painless. In and out in a few days. Customer Service from the whole staff deserves 5 starts. Thank you Jose for taking care of my car. You helped me understand the process and walked me through everything that was being done.

Ji
Review №68

The staff is great. David was awesome to work with. The car looks great and they got it back to us 2 days faster than the estimate.

H
Review №69

Very highly recommended. CS did a beautiful paint job on my van. Great customer service. A+ All around. Thank you.

Pe
Review №70

Pretty good service but with some red flags. They were a “preferred” vendor for my car insurance company and closest to where I live. I had a crack in my front fender due to an accident and they replaced it just fine.Two things to note about my experience though... they replaced one of my headlights without notifying me, which they shouldnt have b/c it wasn’t on the estimate. And then they left the inside of the front bumper in my trunk. The former didn’t really matter because the original estimate was over my deductible anyway, but the notice would have been nice. The latter doesn’t really matter but why??Also, when I went to pay they were confused b/c they thought I didn’t have any deductible. They had to call my insurance and reprint my bill. Not sure how this happened. It makes me wonder if they went ahead and did unnecessary work on my car b/c they thought I wasn’t the one paying. That’s just speculation though— it could have been an honest mistake...One more thing: they did not give me a specific date when the fixes would be done. They didn’t even give a rough estimate of when it would be done until a few days after I dropped it off. And then when they did call me to tell me it was done it was a few days past when they said and they wanted me to come as soon as possible to pick it up because there wasn’t enough space in the parking lot. Another minor thing, I know, but I couldn’t help but be a tad irritated.All in all though, the whole thing was a fairly smooth experience and everyone was very friendly. But I don’t think I would choose this company if they weren’t “preferred” by my insurance.

Ri
Review №71

Just swung by for a free estimate. The staff were prompt and had my estimate ready in minutes. Will be returning for the repair!

Co
Review №72

Collision Specialists of Fairfax did an awesome job and they are awesome people. My car looks like it just came off the factory floor. My state inspection was due the month of November. The weekend after Thanksgiving i was going to buy two new tires so i could pass my state inspection. Unfortunately, i had a collision with a deer the day after Thanksgiving. While my car way in there hands they took my car to a nearby Sunoco to have the state inspection done for me and added the cost of the bill. That was was. You guys are truly the best. Thanks.

Li
Review №73

They have fixed several of our cars. They are always customer oriented! And Al, Jose, Rochelle, and George and Marvin are the best. We would not take are car any where else! They are the best!

Mr
Review №74

Dropped off my car two weeks ago. Instructed them that I want my original rim back. When the car was picked up a week ago, no rim in the car. Spoke to Jose on the phone that same day and I was told it will cost $50 to get my original rim back. It has to do with some recycle fee. I told him fine, I will come get it tomorrow. When I got there the next day, I was told the truck came and already took the rim. Jose said he will call the truck company and let me know. It has been a week, no status! Called the shop multiple times, no one call back yet!

Al
Review №75

Awesome customer service and quick, professional work - highly highly recommended

Ma
Review №76

Quality work, good pricing, easy car rental arrangements excellent customer service.

Do
Review №77

I liked the customer service and also the work done on my bumper. Mr Pope was the best as he was very helpful, hope they keep up their good work always.

Ti
Review №78

I am absolutely pleased with the workmanship at Collision Specialist of Fairfax. My vehicle was hit by a deer, and it had considerable damage. The insurance required me to get the preliminary estimate from their registered body shop in Chantilly. The estimate included aftermarket parts, and also a used head light assembly. When I questioned, they said it is common practice; I could not do anything about it. My vehicle is a Lexus LX570, a full size SUV, and there was no way that I would allow a body shop to install inferior parts, just because the insurance wouldn’t cover it.My business is located two blocks away from the body shop, and I know Mr. Al Marshall personally for some time. I told him that this vehicle is my baby, and I want all the parts replaced with original Lexus parts. He assured me that he would negotiate with the insurance appraiser and get it done. Couple of days later he called me up and said the job is approved to install all genuine Lexus parts. The new estimate is double the preliminary estimate.I like to mention one thing here; I only had one head light assembly broken. The other one was intact, but only one mounting bracket was snapped. Mr. Marshall said he would replace both head light assemblies brand new. I was so happy because I was worried of the mismatch, if one was replaced.The color of the vehicle was also hard to match, “dark red pearl.” It was matched perfectly. So I am a happy customer and I highly recommend “Collision Specialist of Fairfax.”

Ro
Review №79

I had my cervinis hood shipped and painted here. Amazing work. My mustang is kona blue so I thought there was going to be a bit of difference between the fenders and hood but totally wrong. Definitely recommend this shop.

JS
Review №80

I have brought and referred several cars here over the years and every time it has been a very professional and pleasant experience. Cannot think of 1 bad thing to say about Jose, Al, and the team at Collision Specialists of Fairfax. A++

Le
Review №81

We took our Jetta there for hood and grill repair. We couldnt be happier with the service, or the results! Jose kept us informed every step of the way. We never had to wonder what they were doing with our car, or when it would be done. Everyone we interacted with was so friendly. They even vacuumed out the car before returning it to us. It feels like we have a brand new vehicle. So very happy.

Re
Review №82

Great shop and service. Car came out looking brand new. Pretty impressed.

mi
Review №83

I would like to say thank you to Mr. Marshall and his staff for wonderful experience at Auto collision at Fairfax. I brought my 2014 750 LI BMW to him with some front bumper issues and it needed to be repaired. Mr. Marshall advise me when he pulled the bumper off he would get back with me and let me know what the cost would be. After doing so they was completely upfront and honest about every clipand bracket dealing with the bumper that needed to be replaced, I have been to a many body shops in my days but this is one body shop that I felt took good care of my vehicle.They were very honest and upfront about every detail, even down to the date and time after receiving the parts on when I was going to receive my car back. They met my high-quality standards of an auto body shop, this will be the only body shop that I will use from here on out. I recommend this body shop to everyone if you want to great job done. Thank you Mr. Marshall and the Auto collision of Fairfax staff for making this experience as painless as possible, you are all the greatest!!!🙂

Re
Review №84

These guys were spectacular. I had a repair that was not part of an accident so no insurance involved. The estimate was reasonable but we miscommunicated and the fixed the wrong thing they fixed the right part with no questions asked. They drove me back and forth to my house, dropped my car off at the dealership and made it no hassle. Highly recommend them. Antonio was the one who helped me.

Ca
Review №85

- Every representative of Collision Specialists that I encountered was exceptionally friendly and totally customer focused.- Collision Specialists kept me advised of the progress of my cars repair, which was completed as was originally scheduled.- The repair work appears to me to be unsurpassed in quality! That portion of my car that was damaged looks exactly as when the car was new. The car runs exactly as it did before the accident.- When I took receipt of my car, it had obviously been well cared for during the repair process. A paper floor mat had protected the drivers carpet during its movement through the repair steps, and the cars exterior, to include wheel side walls, had been cleaned.

Ch
Review №86

I got my car repaired at collision specialist, they kept me updated and did a great job repairing my car.

Jo
Review №87

Pros: Friendly staff, great at color matching paint, competitive prices.Cons: Poor communication of specific customer requests, sloppy paint prep in hidden areas.

Be
Review №88

I have been to Collision Specialists on more than one occasion, both times were for substantial body damage to a basically new car. Each time the work was so well done that I could not see any evidence that there had been any damage. Most recently I needed to have a repair done but could not find the time to drop off my car, Al, the gentleman who I had been dealing with offered to pick up the car in Alexandria and or get me a rental car free of charge. I ended up just dropping off the car on my way out of town, I would be gone for a week so I had my brother pick up the car when the repairs were complete so that I could pick it up at his house when I returned home. When I arrived and saw my car I was very pleased with the quality of work, as I looked the car over I noticed a big dent on the driver door! The car had been in front of my brothers house for a week, having dealt with body shops before I was certain that I would be paying for yet another repair especially since the damage likely occurred in front of my brothers house. I called Al and asked if he could send me a quote based upon some cell phone photos, he said that they could definitely fix the dent, what happened next was unbelievable, he said just bring it in and they would fix it for free since I was a good customer, I couldnt believe it. The dent was pretty bad so I figured that there would be some evidence like a ripple or a scratch but there was nothing, it was absolutely perfect.These guys have a customer for life, I would highly recommend this shop to anyone.I hope that this super long review is helpful to anyone out there looking for a quality shop that works fast, does a spectacular job and stands by their work 100%.

Ba
Review №89

Love them. I have used this company many times over and they do a fantastic job.

He
Review №90

I have had Fairfax Collision fix my Panamera Porsche on two different occasions. I had originally gone to the Tysons authorized Porsche dealership and they had such horrible customer service...So, I had my car towed to Fairfax here and they were so polite and infomative. They frequently called and updated me, handled insurance without my involvement and had my car fixed ASAP. It looks beautiful and they do great work, even with a luxury car.I worked with Jose. He is the best!

Qu
Review №91

Having to get collision work done, regardless of the severity, can be nerve wrecking. Speedy and his team took car of my BABY and got me back on the road ahead of schedule and in time for the a long weekend of MINI Motoring!

Ch
Review №92

I was recently in a minor car crash in a grocery parking lot that required repairs to my 2011 Hyundai Elantra door. Jose Ramirez provided exceptional customer service and gave detailed updates regarding the status of my vehicle. He went above and beyond and made sure I got the repair that was ACTUALLY needed (the insurance company wanted to un-dent- it really needed a replacement door). Additionally, Jose helped ensure I had a rental car for those extra days of repair and even arranged for enterprise to pick up the rental from an alternate location! The staff was very professional and I felt the level of service I received was unmatched. You are in good hands here!

Ka
Review №93

Absolutely adore this bodyshop, theyve been around forever and really know what they are doing. Great work, super honest, timely bodywork and highly recommended

Dr
Review №94

Great service, got in- they gave me options, started the work - professionalCompleted job- timely fashion, n cleaned the car... in my Swarzenegger voice (ILL BACK)

Co
Review №95

These guys are awesome. They even cleaned my head lights while they had my car apart.

Ch
Review №96

This shop misdiagnosed the damage to my car, and then lied about it to avoid covering the costs. They observed all the damages superficially, but (I assume) did not take the car out for a test drive to notice the damages to (parts of) the engine. So they gave the misestimated repair costs to my insurance company and sealed the deal. But once their repairs were complete, they took it out for a test drive and then noticed the damages to the engine. Rather than admitting to their mistake, they go on and lie about it being a manufacturer defect.This could have been an honest mistake, and I wouldve understood and forgiven. Had they admitted it, Id give a 5-star rating. Their repair work and painting was 100% and employees were courteous, but to sit there and say a collision would not cause this damage and claim it as a defect is wrong.Anyway, I went to the cars dealership, and they diagnosed it was absolutely caused by a collision. They had documented cases, photo and video evidence to confirm; therefore, our insurance company covered the costs to fix it, 100%. Collision Specialists, you just got one-upped by the car dealership... you know, the place everyone refers to as a stealership, deeemed as untrustworthy and often hear theyll rip you off, find some place local.

Jo
Review №97

They are great people! I came with a small problem with my bumper. They fixed it for free! Thanks.

Da
Review №98

Jorge and Jose are have a flair at what they do and their customer service.

Ri
Review №99

Best customer service

Jo
Review №100

These guys are awesome, my Ford Fusion was hit by a drunk driver and I thought it was going to be a hassle trying to arrange everything. I was wrong, Collision Specialists got my car done in a timely manner and did an amazing job on the work they performed.My car looked as if it just came off the new car lot at a dealership. They cleaned the interior and exterior of the car, even adding a coating of wax, which was in my opinion far beyond what they needed to do. They treated me with an amazing level of respect and were very professional in their procedures.The representative Stan Speedy Davis lived up to his nickname and I was thoroughyl impressed, I still cant thank them enough for the work they did! I am more than happy with my experience and with the work that was done, and I will definitely return to them and refer people to their shop.

Information
10 Photos
100 Comments
4.8 Rating
  • Address:10313 Fairfax Blvd, Fairfax, VA 22030, United States
  • Site:http://fairfaxcollisionspecialist.com/
  • Phone:+1 703-273-3810
Categories
  • Auto body shop
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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