A bad experience turned into a Great experience. Our old Sentra went kaput. STERLING JACKSON, our Salesman was great. Fran in the service dept. was also a great help.

Helpful staff, professional.. Definitely would recommend. Didnt feel any unusual pressure from salesman, just them trying to do their job to sell a car. My mom drove away satisfied with her new vehicle..Special thanks to Sterling Jackson (sales consultant)

We came in. Peacefully waited for my friends car to get done. I was minding my own business listening to my music and some guy that works there, Caucasian, short slightly greyish hair confronts us about wearing a mask. Lied to us and said it was the law. (Its just a mandate actually)Did not care that we have serious possibly life threatening breathing issues. We were respectful. Wore the mask. Tired of getting harassed and discriminated against for our disabilities. If we have medical complications WE ARE SUING. Otherwise the service actually was exceptional.

Your service advisor Fran Milbower went above and beyond with my car maintenance repairs, highly recommend this gentleman.. You rock

I want to highly recommend Jeff Wyler Nissan in Fairfield and their excellent service department, more specifically Mr. Fran Milbower. Mr. Milbower took excellent care of my mothers Nissan Versa today and answered all of our questions so that we understood. Thank you for employing people like this who are kind-hearted to non-car people like mom and me. Mr. Milbower is the best!!!

Chris was great! He even let us take the car home to make sure our dog would be comfortable in the back. He was friendly and knowledgeable and we couldnt be happier with our car buying experience. Shout out to Eric too! Great service!

Great place to buy a car. Employees are very friendly and made me feel at ease soon as I walked in the door. Corbin worked with me until I was happy!! He is definitely the best salesperson ever! Thank you Jeff Wyler Fairfield!

I cant recommend Jeff Wyler Nissan Fairfield enough. Corbin Stamper was a fantastic salesman who made car buying entertaining and easy. He worked with me and explained everything brilliantly. This guy dropped life changing jewels of knowledge and experience on me. 2 thumbs up, 5 stars, 100% on rotten tomatoe!!

Chris the Service Rep was awesome. Kept me informed and service was done promptly and car was cleaned inside upon retur .

Absolutely nicest people I have met Tiffany is absolutely the nicest and helpful person I have met

Took my leased Sentra in for usual maintenance - oil change, tire rotation. There was some other work that needed to be completed as well. The service technician was super friendly. He estimated that the work would take around 90 minutes and they were finished in half that time. I do recommend scheduling an appointment for service instead of just dropping in - that will definitely cut down on wait times.

Terrible place. They lie. Sell lemons. Do not honor 3 day return. Paper work is not correct and they lie on vehicle mileage. Mechanics are very substandard. Meeting many people who have had the same problem with this dealership. Commercials say a customer can NOW return a vehicle after ripping me off 17000.00 and selling my original truck. Spoke to the new owner of my original truck. Wyler lied to me about the recall update then turned around with no trouble selling it when they wouldnt let me leave the dealership. Just wanted to make a sale and sold me the lemon. This place needs to be investigated. I am constantly receiving emails although the Corporate office made this dealer take a truck back. I received a call asking why I havent brought my truck in for an oil change. These people continue to harass.Attaching photos on how they treated my truck when I took it in because the defroster/ heater never worked...ever... as one should function.

I scheduled a 1:00 appointment to get my oil changed. I told them that I would wait. It is now 2:20 and still havent gotten the car back. I have never had this problem at any other service place.

Shout out to Jesse, Eric and Sierra for helping us get out the door with our new Sentra. You are all wonderful.

Customer service and team support is everything, care and knowledge of my vehicle is much appreciated

Worked with Chris Wilder and Tara Barnett and they were very helpful and willing to stay late to help me get the deal done.

Chris in the Nissan service department is rude and condescending. Took our Pathfinder in due to the window having issues rolling up in the rain. He told me to bring it back when it rains and there is nothing they can do. This is after talking to them before my appointment date and explaining the issue and was told to come in anyways. Yes, because I can coordinate the weather and the time the service department is open. The service department has steadily gone downhill the past 3 years.

Tara the sales lady was great. Went above and beyond for us. Thank you Tara.

They have horrible customer service! I was told I would have to pay $300 a month for 4 years for a loan of $3200?!? That’s literal insanity! They also lied about me being not being approved at other Jeff Wyler locations as if they would no that information anyway! Also I sat in there show room for 20 mins before anybody asked me if I needed help! 10/10 would NOT recommend.

Why do you need to schedule prepaid routine service 2 weeks ahead of time? A day or two would seem reasonable for a simple oil change.

I submitted an online quote last evening and today I received an email with a lease quote over $200 dollars higher than the web quote. Ive purchased and leased all our vehicles on line for the last 15 years. Ive never built a vehicle then have a deal tell me they cannot honor the rate reflected online, contrary, the dealers have tried to beat the rate on line or match it. I lease a $77,000 dollar vehicle that is 3 years old, my lease is up next month and Ive been considering a Telluride from Kia as a replacement, fully equipped and loaded the vehicle is near $49,000 dollars. The quote from Kia was as high as my $77,000 dollar BMW. Whats wrong with this picture. The experience made me feel as though some intranet sales staff pencil whipped the offering and didnt take me serious.Moving on, my ride will not be a Kia and I wont shop Jeff Wyler for my business sales vehicles either. One chance to make a first impression and it wasnt favorable..

I love the people at Jeff Wyler fairfield Nissan. They worked with me to get the Nissan, Knic. I thought I was going for a used vechicle. But they got me in brand new Nissan. I love it I would be lieing if I said I love everything about the vechicle . I am a very short person and it takes everything I have to pump up the seat. I wish it was like what I am use to electric pump. Just touch button and that was so nice.I have told a lot of people about this car dealer ship. I will NEVER GO ANY OTHER DEALER SHIP.THANK YOU SO VERY MUCH.I cannot remember the salesman name but I do know he also lives in MIDDLETOWN

Jessie was great! Explained each step of the process and answered any questions. Very happy with experience.

I purchased a Murano somewhere else and when I signed my paperwork they agreed to fix a couple things. I dropped it off on a Sunday night for a Monday appointment. There was no way to get in and leave your vehicle had to park it at the gate and walk to leave my keys. Next morning Chris ext# 20206 calls and tells me to diagnose my problem it would be $400.00 just to tell me whats wrong. I explained to him that the warranty people will pay for this well we back and forth and he didnt want to listen to me then decided he would call them. He wanted them to pay for 2 hours of diagnosis and they told him no we will only pay for one because you shouldnt need two and after the first hour you need another one then call us back and tell us why. I was told by my warranty people he didnt like that and hung up on them. If I would have said ok to the $400 for the diagnosis I would have been out of pocket for something that wasnt needed because the diagnosis was done in 1 hours. I dont like feeling like I would have been taken for granted if I didnt questions him. Bad service and it lift a real bad taste in my mouth about going back again and they are 10 minutes from my house and the other Nissan dealership is a half hour

Theyve had my car over a week and still no results paid for extended warranty they are trying to give me the run around not good at all customer service sucks

They sent me a paper saying I was pre approved so I went there which it was 28 miles from my house and when I got there it was a different story then I was approved 😂 and then 10 minutes Iater I needed a co signer I had to go home and get papers verifying my income etc. In one word they lied 😠😤😡🤬 Im not happy with Jeff Wyler period they Suck

Beware of hidden cost and low ball trade in offers.

They are a great car place

Call center scheduled oil change as appointment at 5PM today. Arrived and they are unable to do service, state they should not have scheduled appointment this late. Sorry come back another day. Second time this has happened.

No call back to simply verify car on dealer property!!