user
Midas
925 Post Rd, Fairfield, CT 06824, United States
Appearance
Midas
Comments
No
Review №1

The team at Midas in Fairfield is amazing! They provided a level of service that surpasses the service of other shops in the industry. The Mechanics and Management at this location do everything in their power to ensure the customers’ vehicle is in the best and safest condition possible prior to leaving this place. They explain everything in detail and do their best to save you money! Kudos to the team at Midas for doing such a great job. Thank you!

Ch
Review №2

Tire pressure light came on and had them check for me. So nice and professional. Even gave some tips on when I would need new tires. Paul was great.

Ta
Review №3

Excellent service! Prices are always reasonable and the work is always done right the first time!

Dr
Review №4

My second experience with these guys since moving back to the area. Excellent customer service, very honest, and fair pricing. I left feeling very confident that I was then care of, by trustworthy customer service

Ju
Review №5

Ray was extremely helpful. My car broke down in CT, I live in NJ, and my weekend road trip to Boston was about to be ruined! I was able to tow my car to Midas and he quickly looked at my car and diagnosed the power steering problem. I couldn’t have asked for better or more efficient service. Highly recommend!!

Mu
Review №6

Broke my the bottom shield of my car when driving thru a puddle and stopped by and they helped me out. Very helpful!

Th
Review №7

They charged $350 for a Jeep starter (it’s $80 at auto zone), and 1.9 hours for labor at $140 per hour. Over $600 for a repair that typically costs $300 and takes much less time. Stay away if you can.

Le
Review №8

I thought Valvoline was an awful business but THIS PLACE is something else!! I made an appointment for an oil change, was told my car would be ready in 35 minutes. Came back 35 minutes later to my car not ready, no update, and nobody even at the front desk. Waited and waited and waited. 40 additional minutes pass by and finally an employee (Kyle) comes out. All he says is “sorry that took long, they’re finishing up now”. He charged me for my service, then walked out of the building and left in his car. Another 25 minutes pass STILL DO NOT HAVE MY CAR BACK, NO UPDATE, NO ONE EVEN WORKING HERE IT SEEMS.My whole experience for a simple oil change took almost two hours. I had to wait almost an hour for someone to even realize they had a customer here and come out to the lobby; and when someone was there I heard the phone ring and go to voicemail at least 4 separate times. Horrible and unprofessional business. Will NEVER go back and will make sure others know to stay away!!

Da
Review №9

Ray and the team were all super helpful and efficient when I needed work done on my car. Will definitely be returning for future maintenance

Br
Review №10

Mike was very, very helpful & always takes care of me with any car issues! I’m very appreciative! Great service all around.

Go
Review №11

Fantastic service. Mike & everyone else are extremely personable and treat customers well.

Al
Review №12

Excellent customer service! Paul treated my small unscheduled maintenance like a high priority, even filled my tires. You don’t find service like this often these days. Thank you Midas crew!

Te
Review №13

Mike was fantastic in helping me fix my trunk and explaining how it all worked! He was the best and will definitley be coming back if me or any of my friends need any help with their cars!

Ja
Review №14

Another job well done by Mike! Can always rely on Midas and more specifically Mike to help me with any car issue I have, no matter how big or how small.

Li
Review №15

Dealership told me I needed new brakes, got a second opinion with Mike and turns out I needed new tires instead which Mike had an awesome deal for me. Definitely recommend!

Er
Review №16

I came in at the end of the day, and mike was very helpful! Filled my oil and was very nice

Pe
Review №17

Had a great experience at Midas, needed my car checked out and the oiled changed and they figured out everything fast and for a low cost.

jo
Review №18

I bought a used car that needed some TLC. Someone referred me to Mike at Midas in Fairfield, CT. They provided great customer service as well as doing a great job on my car.

Sy
Review №19

Made an appointment to get my brakes taken care of and brought my car in during the drop off time around 10:00. Received no update or phone call about the status of my car until I call after waiting 5 hours. Was told paper work was put on desk, put on hold, then informed that they just brought in my car and started looking at it. Received a rushed phone call half an hour later with my quote and no indication if my car would have to stay over night in the shop because of parts. I called 20 minutes before close to confirm they were keeping my car overnight (received no phone call or update) to be told that my car was finished.I believe that if I didn’t call and ask for updates about my car that I would of never received them. Working on the front brakes of my vehicle should not have taken all day and cost as much as it did. I was highly displeased by the respect and customer service I received at this location. I felt neglected and disrespected as a female customer.

Je
Review №20

After sending my car to Meineke back in April I left feeling like my car was not fixed. Once I spoke to Ricky at Midas I immediately knew he was honest and going to fix what needed to be done. He told me about coupons and called me throughout the day to tell me about the progress. I am very happy with the service and I think Ricky is a great mechanic.

Al
Review №21

Mike was great! He helped out with a stuck trunk and managed to fix it within minutes!

VE
Review №22

I needed an oil change fast before a long trip. Mike the manager took care of me - he got the job done right away. He gave me a good price. While doing the oil change they looked through the car and found everything to be in good shape. And notice a dirty interior air filter.Which was a cheap fix. Great job!

Ja
Review №23

Needed an oil change, they quickly got me in and out. Rick at the front desk was extremely helpful through everything. Would definitely recommend going here for a quick and professional job. Thanks again Rick!

Da
Review №24

Went to see Mike after my daughter brought her car to another shop. After an expensive repair for two months following she has been going back and they saying they topped the fluids and said nothing was wrong.Mike and his crew were able to diagnose this issue and fix it.

Al
Review №25

Rick was super helpful in getting my car in quickly. The job was done thoroughly and at a great price. I trust the team at Midas with inspecting my car and feel safe with their repairs.

ba
Review №26

Rick was a pleasure to deal with. He provided an understanding of what needed to be done to my car without pushing unneeded services. He was a true professional. He also treated each person who came in with respect and showed a deep appreciation for his job. Continue hiring more people like this and your business will double.

Al
Review №27

Rick and Mike were incredibly helpful, and were able to accommodate me very quickly. Within less than a day, my car was good as new. If Im ever back in the area again, Ill be sure to come back to this store. And, Rick is hilarious.

M
Review №28

The best service Ive ever experienced and Ive been to quite a few mechanics before!! Mike and Rick thank you so much for taking such great care of me! You guys are awesome! So happy I found you! You knew exactly what needed to be fixed on my car, explained it to me, didnt try to sell me things I didnt need and were so professional yet so friendly. I will definitely be back! I would highly recommend you guys to my family and friends! Id give more than 5 stars if I could. Thanks again. Marianna A.

Br
Review №29

Today I just got back from having my car serviced at the Midas location in Fairfield...and I have to say, Rick did a great job. I’m very happy with Rick’s job on my car. The car came back in great shape. Thank you so much Rick for your amazing kindness and care with servicing my car!

Ja
Review №30

Convenient location, clean and COVID protocol for customer safety. Prompt informative service. Rick took the time to explain the pros and cons of my options to remedy my car troubles and keep my family safe on the road. Thank you Rick and your professional team! I’m sure to return in the future!

Ka
Review №31

Quoted for $600 on the phone with Mike, get to the store and he is charging $900.Separately quoted $1200 on the phone, get to the store and Mike claims the original quote was $650.When confronted about the discrepancy, he just began typing numbers into his calculator to reach the number that “made sense.” Mike (the store manager) became extremely combative and rude when confronted. The rumor is true that Midas takes advantage of young females who don’t know much about cars. Stay away!

Lu
Review №32

I called at 8 AM on a Saturday and spoke to Rick. He was so welcoming and professional during our conversation. He assured me that we will fix my issue and that everything will be alright. He was able to get me in on a busy Saturday morning and as soon as I arrived took me right in. Rick and his technican quickly found my problem and presented my options including finances. Rick was so friendly and knowledgeable, he answered all my questions, and keep me comfortable while I waited (offered me water, a magazine to read).I never been treated so well at any car repair shop. He left such a good impression that I will always go back to this location for all my car needs. Thanks again for your amazing help !!!!

Al
Review №33

I used go to dealer but Rick was wonderfully personable last March. Today Rick and Mike saved me money and helped me to get a repair but also explained what I didn’t need yet. Thanks guys.

Tr
Review №34

As a woman it is very difficult to always trust the shop that I bring my car to. I came back here today because the last time I was here Mike was very trustworthy and honest. Today I met the newest manager Rick. Both him and Mike were able to make me laugh and smile.I will return because I trust the recommendations that they make for the safety of my car.

Ar
Review №35

Rick demonstrated incredible customer service. His scheduling flexibility and communication were the best I have experienced, and the work was done perfectly. I will become a regular customer.

mi
Review №36

Thank you so much Rick!! You are the best... your service was exceptional!! I will absolutely come back! My son will be there soon to have you look at his muffler.Again thank you for your quick and professional service.Michelle

Ca
Review №37

Glad to know that I don’t have to go to the dealer for my car service.

Sh
Review №38

As new residents of Fairfield, we needed to find a quick repair shop to replace the low beam headlight on our SUV. In passing we decided to stop and get a quote. Rick was very welcoming and quickly provided a more than reasonable estimate. Mike was efficient and did a wonderful job on the repair. They offered helpful follow up advice. The service was honest and cost effective. We look forward to establishing a relationship at this location for all of our future go to service needs!

Jo
Review №39

Rick was greatVery transparent. Fast service. Great price!

Na
Review №40

Thanks for helping me out and staying open late for me!

Ry
Review №41

Had serious brake issues with my car. Called right before they closed Friday night, Rick and Mike were able to get me in at 8 AM the next morning. They were able to fix everything by the afternoon and were extremely courteous and professional. I will definitely be using them again.

Ra
Review №42

Great service and super friendly!

Gl
Review №43

Mike on his day off took me right in. Rick was an amazing God send. I am a nurse at Bridgeport jail. I must get to work. Thank you Midas for Rick and Mike. This is what we must do. Help one another. Thanks Midas.

Ro
Review №44

Rick was extremely helpful and the staff was attentive to getting my appointment going. Will definitely be doing my services here going forward.

Te
Review №45

Rick was honest and took my car right in even though plenty of cars were ahead of me. He is easy to talk to plus funny as hell!! Thanks Rick I trust u buddy. See you in the gym!! Midas is legit

Be
Review №46

Mike was very helpful getting our brakes fixed on our truck. Work was great and we were on our way in a few hours.

Ji
Review №47

Thanks to Midas I was able to quickly get the brakes on my Jeep replaced.I spoke with the manager Rick. He got me right in, gave me his professional opinion, gave me options and allowed me to make an informed decision. With No Pressure !!!Hospitality was awesome. He offered donuts and coffee too !Thanks Again RickGod Bless

Kr
Review №48

Easiest oil change experience Ive ever had. Rick & Mike were welcoming, friendly and professional. Ill definitely be returning here for car maintenance & repair needs in the future. Thanks guys!

Cl
Review №49

Fast service as always.

Ca
Review №50

Rick & Mike are the best!! They’re so friendly and made the experience 10/10. Highly recommend!

An
Review №51

Rick is a gold mine. I hope whoever hired him knows what an asset he is to the company. I enjoyed my experience at Midas very much. And mike was very kind also. Five stars. I will be highly recommending Midas and the free coffee was a plus. Thank you. Anna

Sa
Review №52

Rick the manager was friendly, helpful, & knowledgeable. He helped me very the greatest oil change ever & he beat valvolines price plus offered me coffee! Because of Rick, Ill be back & recommend to my whole church. Thanks Rick. Your awesome

Mi
Review №53

Rick took me in after the Goodyear shop said they were too busy. Rick and Mike are good honest guys. All my tires needed was air. Trustworthy that Rick guy. He used to be a big wrestler guy

BC
Review №54

Friendly quick service, as usual!

Da
Review №55

I was really impressed by Ricks professionalism and his ability to assure me that everything would be taken care of in a timely manner. I will definitely return as a result of the customer service I received.

Co
Review №56

Rick is great, have been coming here for years for routine oil changes always quick and professional! Highly recommend!

Da
Review №57

Rick and mike were amazing! So helpful and accommodating. They called me with updated every step of the way and were clear and direct when delivering information - especially financial. Will definitely return for future work!!

Re
Review №58

Thank you so much Rick!I took my car there for an oil change and found out that the previous place had removed the undercarriage shield which shouldn’t have been removed. Rick the manager, and the mechanic explained everything throughly and were super helpful. Great customer service!

wi
Review №59

Every time i go to see these guys for an issue with my car they quickly and honestly tell me what the issue is and get the work done fast. Very good service.

Ja
Review №60

I had a coupon and Rick honored it plus the oil change was much faster than I thought it would be. Thanks Rick

El
Review №61

My car stalled on a Saturday and I went to this location because they were the only ones open, but I am so glad I did! Such friendly service; they truly went above and beyond to make sure my car was taken care of. I will definitely be going back whenever I have car issues or to do maintenance.

Pa
Review №62

Been going to Goodyear but Rick promised a quicker turnaround time. So grateful for a friendly honest guy with big muscles. Thanks Rick and your staff at Midas.

El
Review №63

Rick is always courteous, fast and professional. He keeps me informed of necessary routine maintain to keep the car healthy!

Ky
Review №64

Mike and Rick are fantastic! Ive been going here for years because they are accurate in estimates, do NOT try to sell you on other services one doesnt need and the whole team is engaging in conversation to make sure my experience is enjoyable. I cant recommend this place enough!!!!While I was there weeks ago, I was advised of a potential problem and within two weeks the problem with the team at Midas warned me about surfaced. They quickly took my car in and fixed the problem. They did so affordably. They do such a great job!!Update: I was told I needed a new battery, after having the car for four years and still had original battery, Rick gave me a follow up call, taking the initiative to find a more affordable battery. I went in immediately and the battery was installed quickly at a more affordable price! So grateful!!

Jo
Review №65

Rick is the man... Ive been trusting Paul since 2003 to do all the work on my familys cars... thanks Rick for getting me in.

Ka
Review №66

Rick and Mike were fantastic. I had an estimate from Fairfield tire and auto then Mike beat the price by one hundred dollars. Rick hooked me up with a coupon on my oil change. I trust these guys. Thanks Rick and Mike. Two studs!

Ja
Review №67

Had my Subaru serviced for an oil change & new brake pads. Mike was nice enough to drop me off at my house while the service was being done and then pick me up when my car was ready. Overall very convenient and great service!

Ti
Review №68

I came to see Rick and Mike because they are the highest rated shop in Fairfield. It’s clear why. Rick explains everything simply and with humor. The tech even drove me home and picked me up. Thanks Midas

Sa
Review №69

Rick and Mike helped me get an oil change at 6pm after the Midas in Stratford told me they are too busy. Thanks for being super friendly boys. Ill be back.

Do
Review №70

Rick has a personality that makes you wanna come back..and Paul is the best mechanic around.

Ma
Review №71

So today I stopped in to inquire about getting my oil changed in my 2015 Subaru Forester. The front desk manager Rick was super awesome in guiding me to decide what kind of oil change my vehicle needed and then I decided to ask about my breaks, since I had heard them screeching . It turns out I needed new break pads and rotors on my front breaks for sure and I could wait on my back breaks . Not once did I feel pressured by Rick to do all of it at once and on that day~ he gave me fair options and was patient with my decisions etc. The prices were super fair and he saved me money and now I feel safe on the road with my children. I would definitely recommend this Midas for superb and friendly service! And thanks again Rick!!!!!

Ma
Review №72

Rick and his team did an excellent job they let me know about the financing program and it helped me to get my car fixed

Ri
Review №73

Been coming here for years. We bring all of our cars to Fairfield Midas.

Ry
Review №74

Rick the manager & Paul the mechanic were excellent! Rick is friendly and funny. Bring a mask & keep in mind the waiting area may be closed due to COVID-19 concerns.

Ju
Review №75

Rick and Mike were great, accommodated my schedule and got me out on time. Thanks again.

Er
Review №76

Rick and Mike provided excellent service, explained things easily and were honest and open about what repairs were needed. Highly recommend servicing your car here, definitely going back for my next repairs

Ma
Review №77

I had an unexpected battery issues and came to Midas in Fairfield. Rick and Mike were extremely helpful, professional and knowledgeable. They far exceeded my expectations. It was a very pleasant experience.

Ma
Review №78

Came here 2 separate times and had great service both times. Audi would have had me wait 2 weeks to get my car in, but Mike, the manager, got me in right after I called him. If it wasn’t for my friend suggesting I call here I would have never known they could work on my car. Very courteous staff, and fast service.

Na
Review №79

As a new driver and car owner its hard to find a place that makes me feel comfortable about getting work done or even asking stupid questions. Mile and Zach are so friendly and I leave there knowing Im in great hands. Ive been five times and I dont need anyone else. Thank you!

Ha
Review №80

Awesome customer service by Rick & Mike - they did an awesome job diagnosing and resolving the issue with my daughters car.

Pa
Review №81

Rick and Mike were up front and honest. They showed and explained to me what needed to be done, and had it done quickly. Great turn around time.

Ti
Review №82

Mike was wonderful and helped me in a hurry when my front headlight went out.. Super friendly, extremely efficient and beyond accommodating. I won’t hesitate to go there again in the future! Thanks again Mike!!

Ti
Review №83

I was shopping for a used car and they offer a great service doing an inspection before you buy the car so that you know all the things you’re getting yourself into. It’s an awesome service and the staff are super friendly they save me from making more than five bad purchases before I found the right used car.

le
Review №84

On Saturday I met Rick in norealk.. this guy was the most friendly guy I ever met. His team led by mike saved me monry.. thanks Rick and Mike

Be
Review №85

Rick got me in quickly and offered me coffee. Watching this man with other customers was better than tv. Kudos to whomever hired him.

JA
Review №86

I slept in my car after it broke done. Rick came in early and helped me mike was nice too. Thanks guys

Dy
Review №87

Great people, they truly care about you and the quality service that they provide. I highly recommend bringing your car here for any service.

Em
Review №88

Rick and Mike are very personable and helpful with my car troubles. Always reliable & highly recommend!

Ja
Review №89

Rick and the technician stayed late to assist me with an oil change which I really appreciated because I work late . I will definitely be a loyal customer

Ke
Review №90

Rick was awesome and Mike was very knowledgeable. They hooked me up with new brakes and that dope Midas credit card. Rick and Mike were the bomb.

Pe
Review №91

The manager is polite honest helpful and efficient. He made me feel at home under difficult circumstances.

ch
Review №92

Mike and Rick were fantastic as always. Friendly, professional, and knowledgeable. I will continue bringing my vehicle here because it is a pleasure to work with then.

Ch
Review №93

Mike and his team took me as a walk-in at 5:30pm and stayed past 7:00pm to address my car issues. They were professional and kept me updated the entire time. The communication and service were excellent.

ma
Review №94

Rick and Mike showed impeccable customer service. They even drove us home. An absolute pleasure.

An
Review №95

5 stars for the quality costumer service at the front desk by Brian. Kindly he explains what is the overall condition of your car, things that you might keep an eye on to be replaced or repair. For the first time at Midas I felt I wasnt being told to repair things that did not need an immediate replacement. Brian explained everything cautiously with honesty.

De
Review №96

Rick stopped what he was doing and took my car in for an oil change at 6 PM after he finished closing. He said he normally can’t do that but he understood I have a long commute to work and during this difficult global pandemic he was willing to assist me. From this point forward I will only trust Rick and the Midas touch in Fairfield. Thank you Rick.

dm
Review №97

Do not use this company it’s a rip off, and they also caused problems while fixing my car that I found out when I finally went to a different mechanic. They literally used scotch tape on an electrical wire in my engine they tore while installing a new starter. When I went back the next day because my engine light was now on they said it wasn’t them, which my new mechanic confirmed had to have been because it was cut, not normal wear and tear. This place ended up costing me more by using them. Not to mention the wire they broke they tried to tell me it would cost between 5 and 6 hundred to fix meanwhile went to a ma and pa shop that charged me 200. I can’t stand when people take advantage, these people will.

Ti
Review №98

Fairfield tire told me they were too busy. I met Mike and Rick and they gave me a ride back home as well as a coupon on my oil change. Mike and Rick just earned a customer for life. Thanks Midas.

Sh
Review №99

I am in healthcare. I must get to my clients homes in a safe car. Rick and Mike were friendly and helpful to me. I got the store credit card. Thanks Rick and Mike.

Ra
Review №100

Rick and Mike were better than Valvoline super friendly guys thanks for the new Brakes Rick was hilarious and Mike was such a professional

Information
15 Photos
100 Comments
4.7 Rating
  • Address:925 Post Rd, Fairfield, CT 06824, United States
  • Site:https://midas.com/newyork/store.aspx?shopnum=4102&dmanum=620#utm_source=google&utm_medium=gmb
  • Phone:+1 203-307-1337
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations