Bad service (lines too long), bad produce, bad management (store littered with boxes), prices are ok though. Selection is usually pretty poor, too much store brand and sold out stuff.

They where out of some stuff. Asked when was going to get back in Stock got the cold shoulder. Other than that one thing good over all.

Excellent selection. Had the ice cream cups we didnt find at 3 other stores. Friendly staff. Clean and organized store.

Asked about popcorn. The gal was extremely helpful and answered all my questions. She was great! Wish I had gotten her name.

The short, cubby female manager is rude & unprofessional. She made exchanging expired items I purchased there, extremely difficult. It shouldn’t be an issue for a customer to exchange expired/spoiled items purchased from their store. They must removed expired food from the shelves or be courteous while customers request exchanges. Simple!FYI: CUSTOMERS plz pay attention to expiration dates. SMH

Good selection of staple party supplies...cups, plates, to-go containers, utensils, etc... Good prices on grocery tyoe items too.

I found what i was looking for. The store is very clean and put together nicely.

The facility is SOOOOO CLEEEAAAANNN, organized, and friendly...definitely shopping there

Havent been in a Smart and Final since I was living in Redwood City, Ca. This store is or seems to be better laid out than Redwood City, Ca. Enjoyed going thru it and purchasing a few things.

Peaceful and pleasant shopping experience, good variety, fresh fruits and vegetables, very little wait to check out, love the mornings

Love this place. Great for quick shopping trips.

LOVE, LOVE LOVE Smart & Final. One of my favorite grocery stores. Clean, HUGE selection, wonderful customer service. Checkout is Super with their computerized open lane notification.

Great store. Good workers

Love this store for quickly needed items, fast in and fast out is good to me.

Great prices and but very disappointing produce.

I got her name, shante! she needs to get fired, I went around 9:30 my time and she didnt say hello or goodnight didnt even give me my total when asked. bad costumer service.

Very nice selection of produce. Store is always super clean and organized with all shelves fully stocked.

Despite the current pandemic, this place is always stocked! Ive never had any issues finding any of the basic groceries and cleaning supplies. They have great deals without the need of a membership. Employees are always friendly and do their best to ensure social distancing. Friendly advice: they will not let you in without a face mask. Also you usually have to get the shopping cart from one of the stalls in the parking lot because they hardly ever have any at the entrance.

Fast service and clean store.

I work here. I have amazing co workers. I love.to come to work and see all.of the return guests as well as new ones. I try to make.ur day as great as possible. I care abkut each and every one. Smart amd Final has great pricing and sale sale sale. Wonderful atmosphere. Hope u come join us

Was able to get in and out pretty quick they had what I was looking for and it wasnt super busy

I love Smart & Final. When I need to shop in bulk thats where I go! Their meats and seafood are also good. My family absolutely loves their rotisserie chicken as do I! They are always juicy, tender and seasoned just right!

The management at this store is very unprofessional!! and treats employees and customers with poor manners. i’ve witnessed it myself it’s unbelievable especially in the middle of a pandemic. id give this store 0 stars if i could because the manager is so disrespectful

I love shop here its clean cashier r so nice

This is a Great Smart n Final! They are always very Clean and have fast service and great produce.

Not bad for Super Bowl Sunday actually very good

Marvel always have what you need and big amounts something like a Costco in a way but they always have lots of stuff did he never run out and you always find what you need

Now this has been my store ever since it open always great prices only store I shop at

Wonderfull staff and so clean organize and i love to go thr ...i like smart n final so much

The store is clean and tidy and the people are helpful. And no crowd this morning.

The Smart and Final in Fairfield California always provides great service. They always exceed my expectations. The store manager Sonia has drastically improved the store. This store has become my regular shopping location.

Watch the meat they sale its rotten lol but some of the workers are cool some are evil lol

Smart and Final is a discount grocery store. They have a parking lot they share with many other businesses but it’s more than adequate for the crowd. They have a big produce section and fairly large frozen foods section. They offer lots of big bulk items including a large candy section. Employees are usually friendly but you have to bother them at the register checking other people out as not too many are circulating in the store. They have good 🛒 shopping carts. They are especially busy after the nearby High School lets out (about 3:00 P.M.). The store has been clean every time I have gone. If my review is helpful please leave me a thumbs up! Thank you. God Bless!

To Whom It May Concern,I am writing you because this is my fourth time going into your store and being harassed, discriminated and disrespected by Sonia the head manager at Smart and Final in Fairfield, California on Texas Street. I’ve never been treated so rudely and disrespected in my entire life. After the last time, on April 8th 2020, I decided to stay away for a month because she treated me so rudely through conversation and walking away while I waited for her to check my order. Prior to this there had been two separate and earlier hostile counts in mid-March.I am a Shipt Shopper. Before becoming a ship shopper and dealing with her harassment, discrimination and rude behavior, I was a customer. She even went so far as to accuse me of stealing. Stereotyping me unjustly. I asked her if I stole something, why are you not calling the police to report me? She didn’t answer. She just yelled for me to put my stuff on the counter and told me to hurry up and get out of her store after she made me wait 30 minutes before confirming my Shipt order that I completed for my customer. The only reason she finally confirmed my order is because I had to act like I was about to walk out of the store and have the other Black customer service representatives call her 4 times.This was her 3rd incident, where she humiliated me in front of a line full of customers and staff. This particular time the customers were even talking about it because they witnessed everything. She’s behaved like this twice before, so this time I proceeded to record the conversation and even though she knew I was recording she continued to yell and get berate me unprompted. I’ve never met Sonia until I started working at Shipt. I gave her a pass twice thinking maybe she had a bad day. But the third and forth time I’d had enough. But times left me shaking in anger and disbelief. I couldn’t understand how another human could treat someone as she treated me without a second thought. I really couldn’t believe that she was even in a position of leadership.Today on June 3rd 2020, I’d completed my Shopping for Shipt for my customer and as soon as I got to her register she said “What are you doing here, I told you that you are not allowed to shop here anymore.” I said my company never told me I couldn’t complete orders here and I’ve already completed my shop for the customer. I said no one from Smart and Final told me that I couldn’t shop here. She said, “ I am in charge of this store and I said you can’t shop here. Leave the store.” Again customers are witnessing everything. She proceeded to say that she will checkout this order but it will be the last time. She continued to be disrespectful and undermining. Soon she refused to check my order and took my cart, not doing what she had claimed to do prior, which was to proceed and process my checkout.In response, I asked her for her head manager or corporate information. She said she doesn’t have a manager in charge of her. I left the store. Again she is aware that I recorded her and took her photo. After being humiliated, harassed, and discriminated against countless times by the the same manger after every interaction, I would like to officially escalate this continuous dispute to Smart & Final’s Corporate Manager. It’s not fair to anyone to be treated as I have been treated for the past three months by a person who is meant to lead by example. Sonia truly is not a good fit for the position she holds as Manager, perhaps Jesus would be a better fit for her position. No one deserves the type of behavior that she displays.Thank You,Shipt Shopper and CustomerSent from my iPhone

Great prices on chicken parts today. 99 cents a pound.

So much better now, Cashiers always on alert to ensure lines are moving. This Store has improved a lot, the employees are so Positive. Still GOOD and the SALE is the best Price in town. To let you know, Smart and Final has the BEST Rotisserie Chicken in Fairfield. TRY IT, its a $1.50 more than Costco, but WORTH IT.

Very clean store. They have good prices on a majority of items you need.I get a lot of my grocery items from here. Very friendly atmosphere. The employees are very helpful when needed. I recommend this store to all my friends and family.

Friendly service, had most of the items I was looking for. Clean produce area.

Always has what I need, fast and friendly!

Always provide me the best customer service and the manager Sonia supper friendly & polite 👍👍⭐⭐⭐⭐⭐

Great prices

I really do like the atore. My only problem is that the cashiers will be doing their job and having a lot of customers to attend, yet they dont put anymore people as a cashier. That is my only problem, other than that I think it is a great store!

Has everything I get at Trader Joes, costco and safeway...but only need to make one stop! And half of my bill!

Wonderful employee that are extremely helpful and friendly

Love shopping here always clean and very fast services.

Well stocked, not too crowded and good prices

Helpful and kind staff. Clean and organized

Usually shopping here is pleasant. Today not so much. I had come thru with a group of items and had my card decline,This had happened before with multiple uses on my new card. So I went outside to call the bank and they said the card was fine, it was not.That would not have matter much, I would have thanked the cashier and went away without and dealt with it tomorrow. Except I told the second cashier, Lisa, what had happened before she began the transaction and her demeanor changed and she became very suspicious and rude. Being treated like that is not how a professional should behave. Making it more of an ordeal then it needed to be. So instead of just being upset with my bank, Im completely turned off to this store. I would strongly suggest talking to Lisa, who was working just before 7 oclock, about how to treat customers, because despite her supposed years as a cashier, she was one of the rudest I have met.

Bigger than the old store. Always has a good selection of items. Good idea of being bigger than a convenience store but smaller than a grocery store. Rarely have found anything out of stock and employees are friendly.

Customer service was good, store clean,employees helpful I like this store

Well laid out. Good selection of items. Courteous and friendly staff

India woman who work was very rude to me and think she is racist and be honest she isnt Americans citizen.

Great place to shop....maybe could use more than 2 cashiers open when lines get long. Other than that I love this store.

Pretty good service. The store is clean. They have some really good sales.

My family shops at smart and final quite often..We love it. Everything is always clean, the staff is VERY helpful. Their roasted chickens are the BOMB!!!!

1st time here didnt even know they were in Fairfield. My time in the store was great and the store is a great. This will definitely be a go to grocery shopping spotd. Thanks for being open late on the day before Christmas.

Was fine got everything I needed to make the cake for my church luncheon looking for at least 60+ seniors there

I have reviewed the previous reviews before adding my own ... I do relate and agree with most posts - there is a HUGE DOWNFALL on long lines and # of cashiers or lack thereof ... this store was a great addition to the neighborhood but so sad to say the long lines and most times only 2 cashiers - this is not only unfair to customers, but employees as well. I used to frequent the store but have scaled back because of the continuing problem with lines and staffing. to top that off I was almost run over by a stockboy moving pallets around ... as he rudely passed me I noticed ear buds in his ears - unbelievable and unsafe...reflects poorly on the managers ... for as long as this has reflected in the reviews some improvement should have occured by now . . .

These guys are great, they are always helpful and friendly. Good stock on items too!

Amazing customer service!!!Extremely patient!!!

Pooor customer service

Nice store, good selection. I recommend locals give it a try, you might cancel that Costco membership after they raise fees in July.

Friendly service, great prices, no lines, clean with everything I need. Even gourmet sauces & great meat!

Great shopping. Great staff.

Always good at S & F

Its good when they have sales but when they dont have no sales the prices are outrageous

The store was well stocked with a great assortment. The store was well lit and clean.

Great prices. Some better than Costco

Very fast service today.

We are glad to have it back intown. Prices are very good on most items great if you want bigger canned items

Did not find what I was looking. Celery seed, something I normally find in smart & final.

I shop here frequently and usually good selections but this is like the 4th time Ive come in the Morning to get fresh produce and they either are out of stuff or have molded fruit, bananas are old and brown had to walk out and go to Walmart. Other than that the staff is usually friendly and caring

Great selection and prices. Definitely on my weekly shopping list.

Everything I need at one location

Good place to shop. Nice selection and terrific prices.

Amazing customer service. Beautiful store.

Great prices... Nice employees..but lines can get a little long.

Great selection and good prices. Ill definitely be back.

Great prices, clean store, very good staff ... highly recommend

I shop here at least once a week.Two thumbs up!

They have what I need and Im in and out in no time

Nice an clean,the carts were wobbly an nosey though. Prices are descent.

Consistently full shelves, nice selection of produce, short lines, and friendly staff.

The

Smart and final carry fresh fruit sand vegetables, the weekly adds usually gives you idea to compare prices and produce prices are cheaper than other markets plus good customer service.

I love this place. They need to improve on cashiers.

This is the only Smart & Final in Solano Co. glad to have it here.

Love this place, people will always help (but you HAVE TO ASK), produce is USUALLY fresh, prices are great, love the selection! Im here 2 - 3 times per month.

Friendly staff. Nicely laid out store.

I was satisfied with the service, found what I was looking for, will return again 😀

It was good. I like the prices and the people working there are friendly.

Love this place! I go there for the killer deals on meat.

No carts to shop with I had to wait two or more people got the carts themselves to a long time

Very clean, very large, incredible selection, great prices, no club membership dues...!!!

Advertising is very decpetive and I ended up paying a lot more than was on their signs in the store. Employes stated they know the advertising is deceptive and confusing. Will not be going back.

Super rude cashier this time. Normally service is very good.

Nice and friendly staff. I liked that!!

Very nice & warm place with lots of deals.

Great place to shop and good prices.

Found what i needed quickly and the cashier was very friendly!