The young men that work there were very helpful and knowledgeable, especially Andrew. He diagnosed my problem and replaced my battery.

I went to pick up oil and a filter. I was helped quickly and the guy was knowledgeable and helpful!

I made an online order, and after shopping, stopped by a little and it was already done. People are great, selection in-store and online is great, but prices are a little high compared to online stores. For a local shop, its great.

Had 2 good workers helping me find my part i need. Always go to them

Fast service. Employees know their stuff

Friendly and helpful.

Not open when the hours said so.

Very curtious staff.

Staff was very helpful. We blew a tire while visiting Fairhope and had to drive here and luckily were able to use the tools with no cost to put on a spare tire. The employees even helped and we were able to get back safely.

Best parts place!!

Excellent service 99% of the time. Great service takes time, but it is worth the wait (if any). Usually have what I need and ordered in parts in reasonable time when not in stock.

Good place

Ordered a replacement battery online, ready right away. Got there, Adam had it ready to go for me and swapped it out in a couple minutes. I couldn’t ask for a better experience!

👍👍👍Maguire Ceramic Wax for Autos

Its an auto parts store!! I get stuck lol!!

Fantastic customer service. I have been dealing with an autozone screw up for two weeks, and these guys had me set within 10 minutes. Absolutely love it. Will not go anywhere else.

Best store in Alabama... Most helpful and knowledgeable staff. Love you guys

Really friendly staff with great customer service.

Friendly,helpful staff,great prices,very knowledgeable and helpful

Great service

Went a back twice to one store, and then went to the other one, to get the right belt and a map of how it went on, friendly, and helpful

Purchase a gold battery with a 36 month warranty only to have it die in 18 months. When I purchased a new battery to take to the vehicle which was left stranded due to the dead battery I was told I could not get a proration on the battery. Brought the battery back to the store got the same line and they were nice enough to take the core off my hands for no charge. Dont use these guys.

Not very women friendly

Typical Advance Auto store. If you want something, you can almost always get it cheaper online by ordering it on Advance Autos website for in-store pickup; they always have discount coupons. My only complaint is their free OBD scanner does not have ABS capability.

Staff are professional and educated. Highly reccomend over OReilly s!!! These guys go the extra mile and they price match.

Great service. Couldnt ask for better.

On line app Not the best

Very helpful.

My family and I were traveling to Fairhope, AL for a couple of days. I ran into an emergency where the rear seat belt on my rental car locked up and we could not release it. We stopped at Advance Auto wondering how we would ever release the seat belt and we determined I need a 50mm torx tip with a ratchet. I knew i was getting ready buy a part that I would never need again. When I stopped in the store, a kind gentleman asked if he could help us and immediately knew what I needed. He loaned me a tool for 10 minutes and just that quick our familys emergency ended. I appreciated the great customer service and support. Thanks so much for helping us out in a difficult time!

My Sisters tail light went out and I am from out of town visiting my Mom in Thomas Hospital. I had no tools and just wanted to get it replaced & done for her. Called Advance Auto Parts and their customer service stunk...Advance said, when I asked if they could help replacing the bulb, we sale bulbs not replace them. I then called Oreilly Auto Parts, talked to Jamey, and he said, come on down well take care of you...Got there and Chase grabbed 2 tail light bulbs, slapped em on, and was professional and delightful. Oreilly Auto Parts just won my familys business for life. And well, as for Advance, Ill drive by your store, are just stop in and ask were the closest Oreillys is...

Unfriendly staff not in least helpful. I went in to buy a headlight lens restorer kit. Wandered around the store for a long time looking for it. Several sales clerks were in the store and not busy. None offered any assistance. I finally found the product and took it to the counter. Without any greeting, the clerk took my purchase and my debit card and rang it up. The total verbal exchange consisted of him saying pin number and pointing to the machine. I put in the number and he shoved the receipt toward me. No thank you, nothing, nada, zip. In the future, Ill spend my money elsewhere.

Very friendly people that will answer your question about your car, very helpful.

Needed a battery for the car. The team put it in Ina few minutes. Great service.

The staff at this location are very disrespectful and unfriendly, two in particular. one employee asked me if I went to a middle school in Robertsdale. I replied no I schooled else where. He gave me a weird suspicious look and has been side looking me ever since, like a child. the other I believe is management and has a bad case of gum something. He trys to give me mechanical advice like hes a mechanic....hes a parts salesman. This same mechanic parts salesman has fought with an other employee in front of me. Like a child the other manager perked up went to a cash register and asked me if he could help me, all while the other two were fighting. I replied yes. He checked me out then I asked if a carburetor would fit on my truck he said it would only fit on a four barrel intake manifold. I said may truck has a four barrel he said no it doesnt and if it does someone put it on there, like a d**k. the ka24e d21 comes stock with a four barrel. maybe it fit maybe it didnt. he didnt even check. One more, person number four. Walked in nobody at the cash register. except this guy in the back at the parts counter area. He said can I help you. I said sure, I have a 91, then he cut me off and said, come back here. no please no sir just attitude. I went back their thinking why do I come to this store. asked for the part paid no thank you, have a day, good doing business with you, nothing. Seriously Dysfunctional Organizational Culture.( AKA - D**k heads. )

Extremely knowledgeable, friendly staff who really sought to solve problems rather than to just sell product. Very impressed with the two that helped us tonight!

Good parts place

Good guys. Helpful.

Great coustomer service and coast efficient

Had a battery replaced by a awesome lady

They were SUPER slow! After my beard turned gray I left and went to O Reillys down the road.

Very helpful and informative

Service, inventory reasonable

Friendly, knowledgeable and courteous staff

Looking for some heat shrink tubing they didnt have any except in a $20 pack only needed one piece.

Great customer service!

Some of the staff know what they are doing

Always have what i need

Great selection

Always friendly and helpful

Great customer service

Always very helpful

Always helpful.

Great people

Great service

Great service

Auto parts

Quick in and out

Good but sometimes expensive

They have what you need !!!

The place to go

Had what I needed

Expensive