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Schumacher Goodyear - Auto, Tire & Brake Service | Fargo, ND
3401 13th Ave S, Fargo, ND 58103, United States
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Schumacher Goodyear - Auto, Tire & Brake Service | Fargo, ND
Comments
Ch
Review №1

My husband and I go here all the time. Theyre reasonable and dont cheat you out with service or price. We were recommended to come here by a fellow local and we dont regret taking their advice. Schumacher employees definitely know what theyre doing and are flexible with what you need. They dont pressure you to make decisions youre not comfortable with and are fairly relaxed. Really appreciate the mechanics and will go here as a regular customer!

Ch
Review №2

I stopped here to get help with my daughters tires and the guy was very helpful, he called around to find help for us since their schedule was full and didnt have any openings! I appreciate the guy who helped us get the locks off our tires so we could buy new tires.I recommend this business

Ja
Review №3

I went in with a slow leak in one of my tires. The leak was found, but I was told that I needed a new tire and they couldnt fix the current one because of where it was. They also told me another tire had worn thread, in spite of the fact that all my tires were under 3months old. When I went in I had 4 caps on my tires, I only had 2 when I left. I took the worn tire to MY local shop and they said it was fine. I can promise you I wont go to Schumacher again, nor will I let anyone go there!

Do
Review №4

I brought my vehicle to Walmart, down the road, and they stripped the plug to my oil pan. They blamed it on someone else but it was obviously them. I took my vehicle to Schumacher Goodyear and they took care of me. They were quick, professional, and fixed my vehicle and gave me a discount on the oil change. I highly recommend this place. They are good people with good ethics. Start here and youll never have to go through the struggles Walmart made me go through.

B
Review №5

Great prices and always helpful.I have gotten tires and also oil changes.

De
Review №6

Very reasonably priced quickly put on new tires as I was traveling through. Didnt notice hub cover missing on drivers side until later.Friendly reps.

No
Review №7

Ive always received good service from Schumachers, regularly go there for oil changes. They finish fast and I feel charge less than many others in town.

Jo
Review №8

Amazing staff and work!! Bring your car here for tires, routine maintenance, and mechanical work!! Five stars all the way!!!

Le
Review №9

Never a bad experience! Great customer service and exceptional workmanship been going there for years trust them with all my automotive care

Aa
Review №10

They were having a very busy day at the shop and they took the time to fix my tractor tire really appreciate it

Su
Review №11

I knew I had a leaky tire and they worked till they found it. A tiny piece of metal. Great people!!!

Al
Review №12

They were courteous and professional and installed 4 new tires in a timely fashion. However, on the drive home, my low-pressure-tire warning system indicated that one of the tires was significantly underinflated. (It was 21 psi with 36 psi recommended.) I stopped at my local service station and inflated it to 36. There were no additional problems.

Ka
Review №13

The service and staff are amazing! I was driving all around Fargo trying to fill up a low tire in nearly -40 degrees, but the air at gas stations weren’t working. Thus, my tire was getting lower and lower. I swung in to Goodyear to see if they had any recommendations on what could be going on. They let me pull in my vehicle right away and topped off all of my tires. I cannot thank them enough!

A.
Review №14

Highly recommend! They gave wonderful customer service. Jason was amazing, he was so helpful and knowledgeable. The whole process was explained very well to me so I understood what issues I had and what can be done to fix. They are very transparent with any issues your car has and work with you to find what works best for you. Will definitely be going there again!

Le
Review №15

Great place to buy new tires, have them rotated, and get a flat fixed, they do all sorts of other vehicle service too. Always friendly and good service!

Ji
Review №16

Great place to get work done!

Ry
Review №17

Schumacher does really good service for a reasonable price. Ive found their prices to be a bit lower than other places. They are very easy to work with.

Ma
Review №18

Always amazing and nice. Super polite!

Ri
Review №19

They treated me well and had the tire I needed at a reasonable price and did good work.

ti
Review №20

The mechanics are second to none. Room and his crew are great

Te
Review №21

It was -26below came in to have fluids checked on my daughters car.They got mr in right away was polite and fast.They checked all fluids and tire pressure and handed me thes keys with a smile also No Charge.Now thats something you dont get now days.👍My husband and Daughter use this place always😊I will also

Jo
Review №22

They were fast and very friendly with me and other customers around me.This place will be the only place I visit for anything car related thanks so much. I recommend to everyone.

ad
Review №23

Fair pricing for the work that needed to be done

Je
Review №24

Great service, friendly staff, and incredibly helpful. I was in and out of there for a tire swap in 10 min. Will definitely be going back 😁

Ja
Review №25

Very quick, friendly, and affordable service! Had a flat today and they fixed it asap

Ga
Review №26

I got a set of tires today. They did a great job. I would highly recommend them to anyone.

Tr
Review №27

Great service at a great price!

Ca
Review №28

Great place. Guaranteed work. Clean neat. Never over charge. They go beyond what you expect. I love these guys.

Da
Review №29

I am a 21 year old female college student, and let me tell you guys this place is AMAZING!!! They don’t up-sell you, instead they ask what’s the best option FOR YOU!! Jason is super professional and made my life ten times easier with fixing my tires! If you need anything, and I mean ANYTHING done with your car, GO SEE JASON!

Ad
Review №30

Very friendly and straightforward. Will tell the truth about what needs to be fixed and how important it is

Ti
Review №31

I’ll be bringing my business to these guys from now on, great work, reasonable prices.

Kr
Review №32

Got me in got me taken care and got me out all quickly and professional.

An
Review №33

Tom is awesome! I have been bringing my vehicles here for a long time now and I trust them and always recommend them when I can!

To
Review №34

Super quick service. Honest and friendly staff. I prefer to do all of my own repairs. But some things (like alignments or tire work) you just have to bring to a shop. Its nice to have a shop you can trust.

Cl
Review №35

Great service for our family for 28 years!

Ch
Review №36

They make the world go round.

ch
Review №37

I did buisness here for almost 10 years. These guys where amazing. Shortly before leaving Fargo I had a small problem with a tire warranty that we got resolved pretty quick but that is the only issue I can think of in all those years going there. I cant say enough good things about this place.

Je
Review №38

Was working with Todd to fix some issues that arose from another driver hitting a curb in my car hard enough to bend the steel wheel. They fixed the problem over the course of two days. First had to replace the wheel because it was no longer round, and after that there was a noise which they thought was a bearing needing replaced. They quoted me at $350+ for the problem, and I called several other shops to get a quote... Most of which told me they dont do quotes over the phone, which is BS! That is total BS! I have really been disappointed in most of the auto repair shops here, back in KS where I am from you would always get quotes no problem. And I wasnt asking something vague like how much to fix a noise i said specifically how much to fix a blah blah on the blah blah blah of a 2007 make/model. This lack of transparency is disgusting... anyways, Shcumacher was up front about their costs, and they ended up repairing it quickly and for only $325, so below what they quoted me at.Some of the guys who answer the phone arent so great at customer service but at the end of the day they do a good job and get your car back to you, at what has seemed like fair prices so far. I will most likely bring things back to them in the future.

ma
Review №39

This is the only place I take my car. The customer service is outstanding. They are honest and their prices are fair. No matter what the problem is they are able to fix it.

Am
Review №40

Always helpful and they work hard to fix the problem as quickly as possible.

Na
Review №41

Excellent customer service each time I stop. Recommended!

Da
Review №42

I highly recommend this place for friendly, knowledgeable and reliable service. Jason and his team went well above and beyond the usual service parameters, and far exceeded our expectations when our vehicle broke down on the side of the highway on a cold Friday night. If I lived in or near Fargo, be I would be a customer for life. Thanks Jason!

Le
Review №43

They are easy to work with and never pushy.

Je
Review №44

Fair prices, great staff.

Bo
Review №45

Awesome service.

SD
Review №46

Always great customer service!

Ch
Review №47

This place is always busy and they do the best to get you in and out in a timely manner. Great products and great service

Sc
Review №48

They do great work at a fair price.

Ke
Review №49

I had a set of GY Duratracs put on my truck 5/25. I made the apt a week in advance. I was scheduled for 3 but when I arrived they had me down for 2. I checked the e-mail I received and yep I was told 3. They said they could still fit me in (good) and estimated it would take 1.5 hrs (also good). 2hrs later I was still waiting while other customers came and went (bad). They did discount the install for my wait which was appreciated but Im still on the fence with this shop. Ill likely try them again when I need a rotation and see how it goes.

me
Review №50

Very pleased! They have a super nice staff, got me scheduled in quickly and almost to the minute on time estimation. Highly recommended business!

Li
Review №51

Great customer service 👍. Im so thankful I can count on Schumacher Good Year for honest reliable service. Thanks!

Ra
Review №52

The WORST tire service Ive ever had!! Their staff recommended a tire other than what I wanted, and theyre terrible!!! Called multiple times with vibration, awful road noise, tires kept shaking lugs loose and yet they did nothing! They Quoted me another tire, but after our service, well never go back, they expect me to deal with manufacturer; I guess they dont understand what Customer Service means! I replaced these tires with what I originally had on it and I finally have my Jeep back, no road noise, no loose lugs and no more vibration! No more Shucmacher and no more Cooper tires!To your response: you’re a flat out lier! You told me the shocks and struts we’re fine plus you’ve never once mentioned a word about cupping tires, and I made sure to do plenty of research on this. I had the new place who put my original request for tires check the shocks. And they too said they were fine. It’s not uncommon for a tire or tires to have a manufacturer defect, and the company dealing with them on that, not the customer. The customer should not need to do this kind of work. Again-poor customer service. Since you yourself told me the shocks were fine, the only other problem is either not proper balancing or poor tires, both of which I believe to be the problem, since there was an issue from day one. And I certainly find it quite odd how you drove the vehicle when the check in and check out odometer reading are the exact same number. Again, a lie. For an owner to do such poor work and have such terrible customer service, that says a lot of you as a person. Lies get you nowhere in life. Best wishes as you’ll need it.

Bo
Review №53

This place is awesome! Very knowledgeable and their customer service is fantastic! Only place I like to purchase tires. They have always gone above and beyond my expectations.

La
Review №54

The store manager was very helpful with replacing my flat tire. I was able to order a new one myself and lot of places around will not put on a used tire. Very friendly and helped me greatly when I was in a difficult spot.

Ho
Review №55

Needed to get my right signal light replaced and I called at 7:30am, they were able to fit me in, and I was back at home by 8:30am. Excellent service.

Ma
Review №56

This is a great place to take your car. Tom, Brandon and Jason know what they are doing and wont RIP you off.

Je
Review №57

Weve gone here for years with all our vehicles. Honest, fair, reasonable prices, friendly staff, and quick turnaround.

Ch
Review №58

Give you exactly what you need, not a lot of up-selling.

Ci
Review №59

Excellent customer service! No appointment, yet I was in and out in 45 minutes!!

Ty
Review №60

Understood my concerns and budget. They keep my grocery getter running! Very happy with their service and pricing.

Ch
Review №61

The dark haired guy at the desk lied and told me no one in North Dakota would install the Goodyear online tires. Then told me I was getting their price and the rebate buying them in the store. Went to check in and saw they were charging me $150.00 more than I was quoted online. $50 for blown tire assistance and an extra 20$ a tire. Goodyear policy is to meet or beat any other tire price if its lower.(based on what I read on their website) He would not honor this policy, but wants to wear the Goodyear name. ( He did say he would honor the rebate, to be clear) When I went back online, while in their waiting room, I found 3 non Goodyear stores in Fargo that would install them at the online price after delivery. Plus the rebate. I asked him for my car back and booked the tires online at Dakota Tire in West Fargo. As I was leaving I appologized for being a pain and he said, Thats ok. Dont bring the new tires here. Uh, GLADLY, SIR! You lie to get customers and omit information. $150 more for the same tires and better service??? SURE!Also should say that your attitude on the phone, until I said I would pay 600$, and your attitude in person was very negative. I watched you while you were badmouthing other companies advice, and even now, reading these other reviews, you go above and beyond to tell them theyre wrong instead of listening to their concerns and bad experiences and learning from it. You are arrogant online and in person. Many would benefit from a more humble approach on your behalf. Without the Goodyear name backing you for a fee every year, you wouldnt have much left.... I do think its comical that a Goodyear store wont install Goodyear tires purchased from Goodyear and delivered separately from their own stock because I wont pay the extra $20 a tire or extra 10$ for installment. What are you good for as a representative to me?

Ch
Review №62

Knowledgeable, friendly service and dropped me back off at work.

D
Review №63

Very helpful and knowledgeable staff. Always honest about repairs and I never feel Im being upsold for anything.

La
Review №64

Whenever we have any type of vehicle problems Schumachers is tops on our list! ABSOLUTELY the MOST RELIABLE PLACE IN FARGO/MHD to trust your cars to & if they cant help you out-THEY will make calls to find right person who can! They all, Jason, Tom, Amber & Brandon go out of their way for everyone who walks in the door. You are always greeted so friendly & they always ask how can they help you, they will fix you right up if space is available & if not get you in ASAP. Youll ALWAYS remember their smiling faces & friendly voices as they wish you A good bye & Have a nice day now as you leave. If I had 10 stars to rate them it just wouldnt do them justice for all the times theyve gone up & above to help to help us out with our many questions which are probably absurd to them but they do have the answers & knowledge & like I mentioned earlier if its something they cant do they will recommend places for you & even call them if you want! They get all our car care business for sure as we just cant go wrong by them!! SERIOUSLY!!

Al
Review №65

From my first experience very excellent customer service, had a low tire and had it cleaned, patched, and balanced within an hour, will be taking my business there again for sure.

Bl
Review №66

Good work at a fair price. They dont try to rake you over the coals. Knowledgeable as well.

Sh
Review №67

Been going to this schumacher for about 3 years now. Theyre always courteous honest and very reliable . Have not had a bad experience once. If you wait there theres wifi. if you need to leave the car there they give you courtesy rides. If I could give them seven stars I would!

Ja
Review №68

Includes courtesy rides when getting new tires. Easy to work with around your schedule.

Cr
Review №69

I never take my vehicle anywhere else. Tom and Jason and the other staff are always polite, and I have never felt that they have tried to upsell me or overcharge me. They always consult with me before they do work that will incur additional costs.

J
Review №70

These guys are great and so accommodating. Very friendly and offers complimentary van service if you need, while your vehicle is being worked on.

Ju
Review №71

Amazing service

Mi
Review №72

This shop has been my go-to for all automotive needs; from oil changes to tire replacement to an entire transmission swap. Staff is super personable, quick service, and honest advice on what my options are without trying to nickel-and-dime me.

Da
Review №73

Good service. Nice staff.

Be
Review №74

Went in for routine oil change, had an unexpected repair, but Tom from Goodyear showed me great honest respectful customer service and saved the day. Even showed me the old/bad part without my asking.

Ch
Review №75

They make sure Im satisfied with their work, they are very honest.

Da
Review №76

Theyve thankfully been very responsive to our auto needs👍

Ed
Review №77

Convenient repair shop. Nice people

Iz
Review №78

They were quick and efficient to carry me lickety-split!!!

Je
Review №79

Always treat me right and fair prices for you vehicle

Sa
Review №80

Great business and staff!

Mo
Review №81

People who have been diagnosed this is a company that I trusted to take care of my little red 89 Toyota all Trac that I have since donated to the vets since I got my new vehicle but I do recommend them for anybody to go to four tires and any other mechanical work

La
Review №82

I have gone to Schumacher a few times now for oil changes and tire repair. Each time I have had great customer service, and LOVE that they provide a curtsy ride!

Ma
Review №83

Called talked to Brandon, told him what I needed, size of trailer he would be working on. He told me he could get me right in, I arrive 10 minutes later. When I arrived he said he didnt have a large enough jack. When I told him I had one, the time went to 2 hours. I left without saying a word. Terrible company, Brandon need to be fired.

Ch
Review №84

Very transparent and helpful with tire purchase.

Be
Review №85

Great, practical service at fair prices.

Ty
Review №86

Fast and reliable service. My favorite place to take my car in Fargo.

ma
Review №87

I go there quite a bit to do my business

Er
Review №88

Friendly, punctual, and not just out for more money.

Hu
Review №89

This very good guys work in this shop

Dr
Review №90

If you need tires, go see Brandon.

Ri
Review №91

Great place good service

Ch
Review №92

Good friendly service with excellent service technitions

Lu
Review №93

Great service!

Sc
Review №94

Full of lies very unprofessional Never will go back and I highly recommend go to another service shop in fargo.

Pa
Review №95

Easy to access, quick service, knowledgeable people

Ju
Review №96

Great service and amazing staff.

Ja
Review №97

Friendly staff and easy to talk to

Ta
Review №98

Great service!

Cr
Review №99

Good service at low cost.

Ja
Review №100

Great staff!

Information
29 Photos
100 Comments
4.6 Rating
  • Address:3401 13th Ave S, Fargo, ND 58103, United States
  • Site:https://schumacherse.com/
  • Phone:+1 701-293-3311
Categories
  • Auto body shop
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:8AM–2PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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