Friendly, knowledgeable and courteous sales person. He made my shopping experience feel as though I was in charge of the sales and not him. He sought my comfort level by swapping mattresses for me to rest on and when I was satisfied, he closed the deal. Id highly recommend Mattress Firm to my friends.
Sean and Taija were amazing to work with. We went in, told them what we were looking for and they didnt waste our time... they showed us EXACTLY what we were asking for. 10/10 recommend seeing them for all of your needs!!
Best place in fargo to buy a mattress! Best customer service and best prices! Absolutely no regrets with this purchase !
Great experience; definitely returning. Sean gave us great service!
Sean went above and beyond to help us find the perfect mattress for both my husband and I. I can’t wait to start getting a better night of sleep.
Sean was super helpful and gave a lot of information. We were able to find the perfect mattress for our needs.
Super nice and polite staff, Was very helpful and felt welcomed right as I walked in the door!
The salesman with glasses and white beard seems really concerned about my income. I first walk in the store he asked me how much I want to spend the second question is what’s your budget? never asked me what size I want ?never ask me do I prefer soft or firm. I ask do they do delivery and installment he said three months...
Man just went today after comparing process around town and stopped by Cody gave me a bomb deal on a full mattress priced at $500 definitely didn’t pay that but I was taught close mouth don’t get fed so stop buy and see Cody he the man for the best mattress deals💯
They claimed my mattress loan would go toward building my credit score but it appears they never reported it to any credit agencies after i had paid in full for the term of my loan. the mattress is stiff as concrete and has caused me terrible back and neck pain.
Awesome people to work with with wonderful sense of humors.
Staff super friendly and helpful! Had to order a replacement for a softer bed and they handled it in a week and gave a discount as well. Love this place! Already referred a few people here, the service alone is amazing. Thank you guys!
Amazing customer service, cant wait to try or new mattress!!
I had a great experience at this store! The guy who assisted me, Brenden, was super nice and extremely knowledgeable. He worked with me to find the best fit for my needs and price. I had looked at other mattress stores and didn’t receive anywhere near the same great customer service that this store provided. Great quality products, great prices, and great staff! I wouldn’t go anywhere else for mattress shopping!
When I first walked in the door I was greater very warmly by Nick. He listened to my specific needs in what type of bed I wanted and He was very informative, explaining what they had to offer. He took time to Help me choose the right bed for me. The other associates were very outgoing and Friendly as well.The whole experience from Start to finish was a Wonderful experience because their customer service is Outstanding. I encourage everyone to go buy your next bed here. You will be a Happy Customer!! Great Job!!
I had a blast with all 3 workers. I bought a mattress with a high rise frame for only $250, and they threw in a $70 pillow. It was a memorable visit.
Just purchased two new beds. Dante was very helpful with explaining everything we needed to know and gave us an additional help. He made our mattress buying decision easy.
Hannah Cook was the most the most knowledgeable mattress expert I have worked with in the last 30 years. In the past I have had mattresses made specifically for my spine condition. The Matress Firm mattresses purchased were by far superior and you cant beat the customer service with Hannah and her managers! I even switched mattresses for one of my children once the mattress arrived and Hannah was so easy to work with!
I couldn’t imagine better service anywhere else! These guys are absolutely amazing! I was in and out within 20 minutes and it was delivered not even an hour later! I would highly recommend and will definitely go back for any mattress needs!!!
I drive to this showroom office and I saw a good Firm sample mattress to the king size mattress I want. Unfortunate they delivered worse King Size mattress to me from the warehouse. Ive not slept in the bed 15 time and purchased is 6 weeks, the mattress is not firm compare to what I see at the showroom office. The mattress is going down anytime I slept on it. Not sleeping comfortable on it. It add more body pain that I have to sleep on the floor. Thanks for the two pillow, but the mattress is not Firm and its not manufacture in good quality.
Awesome experience. Made shopping for a mattress fun!
Fantastic service very special people they really take care of you all professionals
I was very impressed with the customer service when I stopped in to check out mattresses. They took care of us and got us exactly the bed we wanted.
I had a wonderful experience looking at mattresses! The staff was extremely helpful and knowledgeable.
Great customer service and the manager, Nick, was willing to go out of his way to deliver our mattress personally to our home as we needed it the same day. I would recommend this place!
Excellent customer service. Hires Veterans.
Salesman was very friendly and knew all the questions we had. Very satisfied with this store.
Slow at fixing our bed. They still havnt helped us with our bed stand warranty. Frustrating.
Gave us donuts and let us nap. 10/10 would nap again
Great job