Royal Jewelers did an AMAZING job on my engagement ring. From start to finish they were able to answer any questions we had and helped us create my dream ring! Their staff was professional and genuinely interested in making sure we enjoyed the entire process. I cannot recommend Royal Jewelers enough for your engagement ring needs!
A great jewelry shop. I looked at several locations in Fargo, and they had my favorite selection of wedding rings. Their website is easy to use and you can look at the different rings they have in the store and then try them on in person. Their customer service was very good, especially Sarah Brandenburg, who I would recommend as a sales associate. They even called me and waited for me past closing time when I forgot my purse. Great experience overall.
I worked with Todd Salmon to create a custom ring that exceeded my expectations. Throughout the process of finding the perfect sapphire and setting I was never pressured to make a decision. Todd shared in my vision demonstrating patience and diligence to find exactly what I was looking for. Todd utilized his decades of knowledge and expertise to deliver an incredible engagement ring. I couldn’t have asked for a better experience. Thank you Todd and the entire team at Royal Jewelers.
Royal Jewelers has been nothing but an absolute delight to work with! Raea went above and beyond to design my custom ring - from the outstanding communication to truly listening to our every want and need, it is safe to say we cant stop looking at this jaw-dropping, glistening ring! Thank you so much, Raea and Royal Jewelers, for perfectly encapsulating our vision and so much more, we will be back!
Very knowledgeable, friendly, and willing to go above and beyond to ensure you have a wonderful experience.
WONDERFUL experience with Kelsey! Shes really great to work with!! Ask for her if youre in the market for fine jewelry or a watch!
Royal Jewelers has been my families jewelry store for many years. The knowledgeable, friendly staff are a joy to work with! We highly recommend Royal!
Restored a family watch from 1902. Stunning!
Best place in Fargo for luxury watches. Have bought many here and will continue to. Service is unmatched.
If youre looking for great service ask for Riley his knowledge is par to nothing in his field thank you Royal Jewelers for an outstanding job today
Royal Jewelers has been amazing to work with. They were patient and extremely helpful in finding our perfect rings. Their staff is very knowledgeable and was so kind throughout our entire journey even amidst the COVID-19 Pandemic. We both highly recommend Royal Jewelers to anyone in search of high quality jewelry. We will definitely be returning customers.
I had a great experience at Royal Jewelers working with Kelsey. She was very friendly and helped me pick out the perfect ring for my fiance. I highly recommend Royal Jewelers to anyone searching for the perfect ring!
We would highly recommend Royal Jewelers to anyone currently searching for any kind of jewelry!! We had the pleasure of working with Kelsey for both our engagement & wedding rings and the experience couldnt have been better! Not to mention the rest of the staff has always been friendly and welcoming during the entire process from start to finish! -Maddy & Brendan
We went looking for a very specific item.Royal Jewelers has always had quality pieces in a good price rangeFound the perfect piece and at a lower cost then expected.
One of the best places to shop if you have lots of money
I received great service and they were really easy to work with.
My fiance and I had a wonderful experience working with Royal Jewelers while searching for an engagement ring for myself. The two staff members we worked with were very informative, as our knowledge of diamonds was limited. I absolutely love my Tacori ring! The gal working also gave me a cleaning solution to use at home, which I found to be very convenient. We will be back for more jewelry in the future!
We worked with Royal Jewelers for both the engagement and wedding and were so pleased with our experience. Their staff was friendly and knowledgeable, and were never ever pushy or overbearing. We wanted something unique and they were truly helpful in helping us achieve that! We had a small hiccup with ordering our wedding rings, and their staff provided FABULOUS customer service while helping us figure it all out. If you’re looking for a great community jeweler, use Royal Jewelers!!
Royal Jewelers has gone above and beyond our expectations. They have excellent customer service and staff are very knowledgeable. Walking into a jewelry store only knowing I wanted to buy a ring, I was thankful to have helpful staff there to walk me through it. Kelsey really knows how to pick out the deals when customizing a ring. We would highly recommend anyone to check out Royal Jewelers!
My shopping experience at Royal Jewelers, with their friendly and knowledgeable staff, was a true pleasure. Having never purchased fine jewelry before, they made the process of selecting and financing an engagement ring easy, with no pressure applied. The staff communicated with me clearly each step of the way, and my fiancée and I could not be more satisfied with the end product. I highly recommend them to anyone in the market.
I went in to get an engagement ring and was helped by Raea Cordes, the experience was wonderful. I was never pressured, they listened to what I wanted and found that within my budget with their great financing options. I got the perfect ring! I will be going back again for any jewelry I plan on getting in the future. I can not thank them enough for all they did!
I had a great experience purchasing an engagement ring at Royal Jewelers! They were super helpful and knew what rings I would be interested in after I described wants. They were also very helpful in tips on how to make the process as smooth as possible.
My fiancé bought my engagement ring from Royal Jewelers and he has nothing but GREAT things to say about them. He says that his experience was amazing and the staff was very friendly and knowledgeable when he was looking - their recommendations helped him out a lot. We highly recommend them to anyone looking to purchase fine jewelry! :)
Weve had nothing but great experiences whenever we visit Royal Jewelers. I was pretty indecisive while picking out engagement ring and wedding band options, and the staff was always incredibly patient! I also love that they have so many different styles at different price points, and the rings and stones are high quality.
Excellent friendly service, quality jewelry. We’ve had several visits to the store along with phone calls and have appreciated the help from Patty.
Great selection of preowned Rolex watches. Just bought one from Todd and the transaction was awesome. He answered all questions and was honest in all the representations of the timepiece. Even though I am out of state, I would highly consider my next purchase from him. Thank you!
Royal Jewelers is a spectacular jewelry store, with amazing employees, and great customer service! I would highly recommend Royal Jewelers to anyone! Thank you so much for helping me fix my watch!
I needed my Grandmothers wedding ring appraised for my insurance and although I live out of state, Royal Jewelers went above & beyond to help me. The ring was designed at Royal in the late 70s, early 80s and they were able to find the last appraisal from the late 80s and thru only email communication, get me an up to date appraisal! The goldsmith even remembers setting this ring! The BEST customer service ever!
Beautiful interior and very helpful! I was immediately greeted and got the help I needed in a very timely manner. I parked in fifteen minutes parking at the time, and I was most definitely out before it had even been five minutes. Definitely recommend!
I went to Royal Jewelers to look at engagement rings, and what I left with was beyond exceptional. The staff there not only helped me pick the perfect ring, but they were awesome to work with through the entire process and made sure I got exactly what I was looking for. Thanks again.
I brought a watch in for repair and was so impressed with not only how well they fixed it (even replaced the crystal) but how reasonable it cost to fix. Very pleased!!
My fiancé bought my engagement ring at Royal Jewelers, and its absolutely gorgeous! He had such a good experience with them that we went and picked out our wedding bands there too. Staff is very knowledgeable and friendly, which made the whole process easy. I wouldnt go anywhere else!
Royal Jewelers is fantastic! Have had nothing but great experiences here! Erin helped my fiancé and I pick our wedding bands and her customer service was phenomenal! Love her and love Royal Jewelers!
Very knowledgeable and professional. A joy to work with. Scott the watchmaker is a true craftsman. My husband doesnt trust his watches to anyone else for servicing.
Todd Salmon helped me choose my first high end watch 10 years ago and I was pleasantly surprised to find out he is still there! Todd recently helped me get my watch serviced and showed me a couple of new things that I really want. Thanks Todd!!!
MY FAMILY & I HAVE BEEN SHOPPING @ ROYAL JEWELERS SINCE I CAN REMEMBER, MY GRANDPARENTS SHOPPED THERE! THE OLSONS ARE JUST GREAT PEOPLE & ALL THE STAFF IS VERY KNOWLEDGEABLE. I HAVE ALWAYS BEEN GREETED RIGHT AS I WALK IN THE DOOR. THE STORE LOOKS GREAT W/ THE REMODELING THEY HAVE DONE. THEY ALSO CARRY THE LAZARE DIAMONDS WHICH ARE ABSOLUTELY FLAWLESS, I WOULDNT BUY ANY OTHER KIND OF DIAMOND. I ONLY TRUST THE GOLDSMITHS @ ROYAL W/ MY JEWELRY, & THE WATCHMAKER, HE SERVICES MY ROLEX. ROYAL JEWELERS BY FAR IS THE FINEST JEWELRY STORE IN NORTH DAKOTA!
Very knowledgeable people and they are not pushy or trying to get the most money out of me. Definitely recommend this store to anyone whos in the market for jewelry.
Working with Royal Jewelers was stress-free and easy! Kelsey was super nice, answered all of my questions, and helped throughout the process!
Extremely poor service and snooty attitude of floor personnel. Brought my watch in for a new battery. Salesperson talked me into a full service of the watch. Two weekis later I called to find out if the watch was ready. No, but hell call you about it tomorrow I was told. No one called for another week. I then went in to retrieve the watch to take it elsewhere, and was told that it had been ready for three days. I asked why I hadnt been called to tell me it was ready. I was told that someone had called me about it, but no record on my cell phone that any such call had been made. I was charged $50.00. A week later I noticed that the watch was losing time rapidly and the second hand was stalling frequently. I took it back to Royal and suggested that they forgot to give me the new battery that I had requested. The clerk argued with me that that was unlikely. He suggested I leave it again to have it checked out. The watch repairman was right there but wouldnt look at it then. I asked when I could expect to hear from them about the watch and was told maybe next week. I grabbed my watch back and walked out, never to return. I immediately took it to a watch shop where they confirmed that the battery was shot, and I had a new battery installed in 10 minutes. Watch runs fine.
Kelsey helped Mike pick out the most beautiful engagement ring for me and followed up by helping both of us with our wedding rings.
My husband has always purchased my jewelry at Royals and Ive had great luck as well. This last week, they were even more impressive than ever. I brought a ring to a local competitor to have it sized. The other store insisted that the prongs needed to be rebuilt and that if I didnt do it, the stone will be gone within a year. The person was so aggressive, I had second thoughts and actually went back to pick up the ring and bring it to Royal instead. Not only did Royals inspect my ring and tell me it did NOT need to be rebuilt, they did the sizing for HALF of what I was quoted at the other place AND they got it done in less time. It was well worth the trip downtown to have this ring sized at Royals. I will never again stray to any competitor. The service at Royal just simply cannot be beat.
I use to shop at Royal Jewelers in Fargo on a regular basis but after going to their store the past 2 times will never set foot in there again.They do have a great selection of top of the line jewelery, watches and even household pieces. But their service, with each visit, has greatly decreased. My last visit I had intended on purchasing an item for my wife but I was not helped at all and after waiting for a half an hour and watching others get service I simply walked out without an employee even talking to me.As much as I would like to give this place my business they certainly made no effort to let me.
The good: my ring was resized within 24 hours and the staff was prompt and friendly.The bad: I wasnt told up front how much it would cost (since I was going down a size, I thought it wouldnt be much, if anything) and got sticker shock when it was finished.Overall: Ask for an estimate before having work done on your jewelry.
I worked with Greg Hahn and as always had everything handled perfectly!!!
Brought a ring in to be resized that was bought at a different jeweler. Was told it would take about a week. To my surprise it was done the next day. Great work and great price!
Had to get some cufflinks taken out of my new watch that I got. Was starting to snow a bit and I came in around 5 pm which is kind of late. The watch-maker stayed an extra 10 minutes for me! I asked what I owed him due to being later in the day, and the watch-maker just responded by saying have a good day👍👍. Thankyou for your great customer service!
Good Experience at first, until I needed repairs done on the ring. They said they would call and keep me posted on what’s happening with the repairs, and they didn’t. They told me when they would have it back from repairs, I go to pick it up and it’s not there. They say they will email me a tracking number, they never did. It’s been a very disappointing few months dealing with them.
Great service! I came in looking to get a watch fitted and they had me out promptly within 5 minutes of my arrival with a well fitted watch!
Went in to this delightful store looking for some Mikimoto pearls. The gals were incredibly helpful.
Todd was a wonderful salesman. He knew a lot about watches and made it real easy to purchase
I really enjoy working with the team at royal jewelers. Outstanding customer service from Todd, and Richard.
Knowledgeable staff for the serious shopper
The finest Jewelry store in the upper Midwest!
Best store in Fargo also the best staff
Went in for a resize and apprasal. Dropped it off on a Tuesday afternoon and was told it would be done by Friday. Got a voicemail saying they werent able to resize it but apprasal was done and we could stop by to pick it up. Went in to pay for it and pick it up. The lady took the card out of my hand. Paid for it. And proceeded to tell me it was not done and they had to type it up and would then mail it to me. Didnt get it until the following Thursday. Overall very poor customer service. Will not be going back.
Great place to repair your watch.
It’s pretty bad when the floor manager won’t even email you back after several attempts. Todd Salmon personally gave me his card and told me to contact him when I needed help. I did just that several times with no response. Really unprofessional behavior from a manager.
Great jeweler, great selection, great service!
No return on engament
One of a kind
Go here!!