Dropped my mower off on Monday. Tom told me I would hear back during the week. Called up on Saturday morning after 8 and Art took my number and told me I would be updated shortly. I called back after 3 asking for an update and was told that they couldnt provide an update and I was not allowed to pick up my mower and was hing up on. After calling back 3 times without answer, Art finally answered and lied to me about never having spoken to me in the morning. Still unable to provide any updates.

Absolutely terrible service. Not the same united mower as it used to be when down the street and its own business. Now that it is inside of arts rental service and owned by them they no longer have the same service techs and the ones they have now do not know what they are doing. I took my stihl ts420 concrete saw in to have a primer bulb replace due to a pinhole in it causing my machine not to start, keep in mind saw started and ran perfectly fine 1 week prior to the primer bulb getting a pin hole. Took it in they told me absolutley thats why it wont start easy fix give us a couple of days. Approximately a week goes by and i havent heard from them so i call.They tell me they replaced primer bulb still would not start and that i need a new coil and air filter just waiying on parts should be a day or 2. Couple of days go by with no call from them I call and get sent to toms voicemail. So i drive up there and get told parts just came in saw is on bench now should be ready today. Never receive a call call the next day and get told saw still wont start I need a new carb. So I explain to tom this is getting ridiculous it came in for a primer bulb. He states his lead tech had to leave early for the day he will have to get back tomorrow. I wait until about 1pm the next day still no call so i call. Tom tells me they tried cleaning my carb out and seeing if that would work. His tech tried starting for about 20 mins and he heard it almost start but then a few pulls laters stated he heard something break in the motor and now i need an entire new motor and this not there fault. Strongly do not reccomend doing business here. Company has responded to my review stating no way to make me happy. It is easy to make me happy all it would have taken is proper communication, and not to have broken the motor in a saw that ran and started perfectly fine a week prior. I stand by my statements and firmly believe they broke my saw. Very un professional and disappointed that they are diagracing the name of united mower which used to be a very respectable business in the area. Every good review on here comes from prior to the new ownership at arts rental services

The good: They were able to fix my old gas push mower (which wouldnt start reliably) when a (formerly) Sears shop was unable to.The bad: A little slow to communicate and I could almost buy a new mower for the $150 final bill.

Walked in to buy my dad a new Bar and chain for fathers day and walked out with a whole new saw, blower, and weed whip. Put them in my car and walked back in and bought an edger. People were completely friendly and had a dog, so thats automatically 5 stars. Gave me a good deal the more i bought and kept throwing in oil. This was 2 years ago, going back today to buy more toys for family.

I took my chainsaw there for a sharpening. I went to use it and I could not even tell it had been sharpened! I shouldve just bought a new chain for what they charged....never again!

Have purchased many items from united. Mowers, saws, snowblower. The people that own the place are super friendly and kind and are a pleasure to chit chat with. Prices are right in line with box stores and if not they will usually match it. Hard to find owners who care

Great local independently owned business. Expect to pay a little more for the higher quality products but they quality always matches the price and I trust every thing They have ever told me, good people.

United Mower is a class act business. Thank you for 15+ years of excellent customer service for our company and home purchases. Great source of expert information. Weve gone to Marty for all of the following- Snapper & Toro mower purchases and servicing, Stihl saws purchases and chain sharpening, trimmers, pole saws, etc. Pricing is very fair, plus thorough servicing on mowers and equipment. Highly recommend to anyone, residential or commercial users!

The people that work here are rude and dont have a clue on how to repair anything. Took a chainsaw in to be repaired and when we got it back there where SEVERAL things that wasnt done or if it was done poorly. I would recommend somewhere else for repair and parts. They also sell you things you DONT need.

Going here is like walking through my wish list. Owners are great!! Product is too notch! The dog is even helpful!

They have all sizes stihl saws parts trimmers gas electric battery power blowers big inventory they work on all your lawn equipment very nice place and people who work there give it a 10

Nice people, helpful, drive by many businesses that sell Stihl to go here, not that theyre bad, just like doing business here.

Very helpful and knowledgeable staff, its a small family business where they care about their customers.

Very knowledgeable staff... Gave me many options. Even gave me a small in-service on my new weed whip..

They always have the parts that I need...nice store everything you could need for the tree guys business...

In my opinion this is a good place take lawn equipment for repairs and purchases.

Great place to save money on high quality Stihl products. Friendly service.

The people are very friendly good equipment, I would recommand

They do excellent work for a fair price.

Great customer service, very friendly, and willingness to help those who are unsure of exactly what it is they are looking for.

Super disappointed. Been going there for years and they repaired my mower engine, and then told me, by the way, the wheel is broken. Unrepairable.

Pleasent employes

Great place to buy parts or equipment, friendly staff

A full selection of Stihls saws and trimmers. Fast and friendly service too.

Good service, quality equipment, friendly and knowledgeable​ staff.

Sep 10, 2018: FYI - Called to inquire on a part, and their answering machine OGM says, Were retired and now out of business. Posted suggestion to Maps as permanently closed.

Great service and knowledge on Stihl products

Love this place and the great people there

Very knowledge and helpful.

Good service!

Quality services

Great service