I just left the Farmington Hills store and was looking for a part for a Briggs & Stratton pressure washer. We were unable to find the parts. Then one of the staff by the name of James asked me if I found what I was looking for on my way out the door I told him no. he said come with me. He looked at the photo on my phone and figure what out what I needed and made it happen. Great customer service. Thank you James “you are the man!!!”

Some very nice equipment here. Not a large variety in brands. Bit great equipment in stock

Smelled badly of smoke. I had a mask on too. That was a big turn off. Out of stock of item needed had to go to another one. Was able to get part needed.

Interesting story. I advertised my 6x12 enclosed trailer for sale. Respondent was very respectful and inquisitive. Settled on price and delivered to rough section of Detroit, The Red Zone. Buyer was 17 Year old working with a non profit director to give youth a clear path to success. We were so impressed, we lowered price and towed trailer to Weingartz to receive a new zero turn mower. Non profit helps kids by working with them to acquire landscaping jobs and contracts.Vet cool.We will be working with them also.Cant wait.

Aaron is the greatest salesman. He went above and beyond for me and always goes the extra mile, and has a positive attitude!

Staff always incredibly helpful (Special shout out to Ted). When you purchase equipment, they open it, fill it with gas and test it out for you. They also show you how to use it. All that for same price Home Depot will charge you (and good luck finding someone to help you there). Good customer service is hard to find - not here!

I was helped today by two great people. Jeff and Ted. Both were very knowledgeable on the equipment and I was very happy with my purchase. I bought a redmax weed wacker they recommended and a bagger for my mower it works great. They bent over backwards to help me with my selection and needs. I would highly recommend this place.

Sales person up front was quick to greet me and show me where the parts counter was to get my chain saw chains sharpened. The service had customers but the staff was working to get everyone taken care of.

People working there are really friendly but my service took a week to complete. I wasn’t expecting it to take so long…. They seem more geared for industrial partners. A little pricy too.

This store has really gone downhill. When I call for a simple parts inquiry, no one answers. I get bounced around and get to listen to 10 minutes of music with an option to leave a message. What happened to personalized local service. Looks like there are focusing on online sales. I can order parts from multiple places on the web, but I have no incentive to order from a company who cant answer the phone..

Took my snapper in to have drive belt replaced, and a parking switch replaced $542.00 extremely expensive, they called me a week later saying It was ready I got it home and tried cutting grass and the belts had been installed wrong and the switch was faulty, I had to take my lawnmower back, terrible mechanic, to return a piece of equipment without testing it is unprofessional. I absolutely would not recommend weingartz to anyone, total rip-off!!!

They do have everything from lawn to snow. Purchase of a new snowblower was quick and easy. I will purchase more equipment from Weingartz in the future.

Very helpful and patient with all my questions and notes. Walked me through all that I would possibly need to assist in my situation.

Great Service went over and Beyond they help me very nice person always was smiling

Awesomeness, they always take great care of the customers. They go above and beyond to help you out.

J.J was a great help asked me what I was looking for then asked what brand. Got me rung up quickly and had a good conversation with him about some new products that they have for the 18-19 winter

Great place to have your equipment serviced or buy new. Alex the service manager goes above and beyond. I highly recommend this location.

Purchased a Cub Cadet ZT1 Zero-Turn lawn mower from Weingartz Equipment. Purchase & delivery was TOP NOTCH ! Highly recommend them to my friends & neighbors.

The best! After my first purchase here years ago, I wouldnt think of purchasing lawn equipment anywhere else!

Salesman was knowledgeable and helpful in my decision on the correct tool to purchase

They did a great job installing our plow. Highly recommend

Never been in one since I moved downstate. Plan on going back!

This store has really gone downhill. When I call no one answers, and when I do get someone on the phone, theyre not helpful. I had a mobile lawn mower repair scheduled two weeks in advance and on the day of my appointment no one showed up. I took time off work for nothing. I called and there was no sympathy out of anyone and no rush to get me rescheduled. Im glad they have so much business that they dont need mine.

Great communication, delivered early, good deal! Will definitely shop here again.

Ive, before this morning, never been inside Weingartz. Great store, lots of helpful employees, and very spacious.

Had a flat on an old mower on the job. they got me in and out and back to work quick.

I thoroughly enjoyed purchasing my new Ventrac 4500Z from Weingartz. Ron Weingartz greeted me and was very helpful with my purchase. Derek Austin was my online salesman and did all the leg work to answer all my questions. A big thank you and God Bless to you both.p.s. Got to the church and stayed on the Ventrac for 7 hours, I accomplished so much I couldnt stop!Joe

Place always takes care of me and had extensive knowledge of any outdoor equipment

Excellent customer service and very knowledgeable. Helped us load up a heavy snowblower into the truck. They offer great warranties and options for service on your equipment

Was greeted when I came inWas helped quicklyFriendly

As for the selection of items and quality of service, this place will meet the needs of any lawn. Everytime Ive called, the reps were courteous and receptive. Pricing is fair and competitive. An advantage youll have is that you will know the person who you deal with and you can deal with the same person everytime, which makes it easier to handle your needs.P.S: Dont look for freebies, you wont get any. Delivery prices are not very competitive. The big stores will deliver cheaper.

Great staff knowledgeable people, very helpful

Quick flat tire services and parts just as fast

Good quality products. Knowledgeable sales people.

I recently acquired a cub cadet and thought I should get it maintained by Weingartz, since it was purchased from there. The phone system is ridiculous. I am constantly placed on hold for 10 minutes at a time or more. I literally have my phone on speaker as background noise, waiting for someone to pickup. It has taken multiple calls to speak to the parts and service department. The riding mower hasnt been serviced yet, cant wait to the customer service there.

Wonderful customer service. Having great dealer support is important when purchasing equipment and is why I have and will continue to make my purchases at the FH store.

Weingartz is a good store, but the manager Eric, has poor behavior with customers. I have watched it repeatedly after coming to the Farmington location. He is rude and talks down to customers and he is argumentive. Owning several companies and having numerous employees, it’s essential to make sure customer is treated with respect even if you disagree with them. Professionalism is a must, and kindness is vital to growing any business. His behavior is arrogant and rude to customers like it’s his store. This will not cause the company to grow, and I have pulled most of my business from Weingartz, and I know of others that also have. If I am his manager, I would have a serious talk with him.

Great service dept. Very helpful

Go if you dont mind paying a little premium for better product knowledge and after sales service compare to big box stores.

Always find the hard to locate item. The staff is always exreamly helpful and friendly!

Jimi Turowski in the sales department has always been on top of everything, I have worked with other guys there but Jimi is seriously awesome, extremely helpful, knowledgeable, honest, I would go with him every time! He keeps you up to date as soon as a peice of equipment comes in! I will always be contacting him. Weingartz is a awesome store and most times cheaper than other retail landscaping and tree stores

Update: I wrote a negative review out of pure frustration, my aim should have been more at the manufacturer and not the vendor. Weingartz contacted me immediately after hearing my complaint and they rectified the problem immediately, they understood my frustration and took care of me. I value this kind of service and even though I said a Big Box store would be better, I retract that statement and apologize to the men and women who work at Weingartz.

Great. Always helpful & honest about needing replacement or just a sharpening.

Aaron makes this place shine! He has always treated me kind and even goes beyond what a salesman should do. I had trouble with my Stihl 46C Trimmer that he sold me a couple of months ago and was standing in the repair line to get it serviced. He came over to say hello and he took the trimmer and went to the back and he was able to get it working. NOW THAT IS TOP NOTCH SERVICE BY A TOP NOTCH HUMAN BEING!!!

Professional, knowledgeable and quick. I went in to purchase a snowblower after the last big snowfall we had. After a few phone calls selection was limited and or sold out locally. I did my research and knew what I was going in for. After a few minutes I let Ted know what I wanted, we rang up the transaction and within 20 minutes or less they had assembled my unit and prepped it and I was on my way. I would definitely reccomend Weingartz and Ted and Alex! The big box stores are fine but you wont get the knowledge and customer service you will here

Amazing company and service

Professional salespeople with vast knowledge of products.

Great company, great people that work there.

Sure too find what you need here. Excellent service and repair

Weingartz now thats what I call a candy store.

Have done business with these folks and they are very reputable

I had the pleasure of working with Alex J. Yesterday while purchasing my new Cub Cadet. As a retail manager myself he displayed every attribute that I expect from the salesmen that I supervise. I asked him a good amount of specific questions about the few tractors I was trying to choose between and he answered them all in depth without every getting pushy about making a sale. Extremely knowledgeable and professional and I will be back for all of my future lawn maintenance needs in the future. My tractor was delivered the next day exactly as he said and I couldnt be any happier. I had been tossing around the idea of getting a new tractor for about a year and a half and he make the experience very easy.

Fast service and helpful with parts needed

Dont waste your time going anywhere else. Go to WEINGARTZ.

My husband absolutely love power equipment specifically dealing with the lawn. He has purchased many items to beautify our home. We experience unwilling customer service today to the point that left both of us feeling like we weren’t welcomed in the establishment. After my husband was pushed off to another customer service representative, I had to go get in the car due to not wanting to say the obvious. At any rate, my husband finally came out to the car with the item he requested over the phone. My question is why the team members were so unwilling to sell/service us a leaf vacuum?What we do?

This place has a lot of good merchandise and very helpful and friendly staff!

I needed a snowblower and was t commended a specific model. After calling around Weingartz was the only retailer that had the one I needed. I needed to know the size though, Weingartz wasnt close to me, so Id know if I needed to source a trailer or not to pick it up. When I called the Livonia store I was speaking with Jake. He almost seemed annoyed that I was asking questions about the size. He then told me I should get the one that was already put together. He told me the or ce I seen online wasnt accurate because they charge $29 for assembly and that I would definitely want it assembled bexiaee there is a lot more to put together than I think. I asked if there were any unassembled and he said he would check. He said there were and still tried to get to me to get the assembled. I asked the size and he didnt measure, he guessed and based on his guessing it was way too large for my Explorer. Jake then told me its bigger unassembled. He was not quite rude but not totally helpful and if anything, Id paint him as annoyed to have to deal with me. Based on that Id have given zero stars. My. Brother is who recommended Weingartz to me, I told him of this and he said he uses the Farmington Hills location and not the Livonia location. He told me to ask for JJ. So I made the drive out to the Farmington Hills location. Its quite a hike but I was immediately greeted and JJ was available. He was friendly and worked with me to get the snowblower into my Explorer. He helped me uncrate it and load it up too. JJ thanked me for making the drive all the way to his location and offered me a small gift as a token of that appreciation. Maybe its offered to everyone, I dont know, but it helped me feel like my travels to the store were appreciated. It took me an hour to get there. Id have given 5 stars after dealing with JJ at the Farmington Hills location but the same company also has Jake. He was the worst and definitely deserves mention. All that to put together was kinda a joke too. I was cursing at Jake while doing it. 5 bolts. Thats it. 2 are the connecting rod, 2 are holding the cables in place 1 holds the discharge chute support rod from lifting out of its sleeve. It took longer to get the sockets from my basement and head back out to the garage than it did to get it assembled. I can believe Jake. If you need any help make the drive to the Farmington Hills store and ask for JJ. Hes the best and wont make you feel like youre annoying him.

Customer service is fantastic. I got 3 different lawn mowers repaired here. Had an issue with one and they fixed it right away at no charge. Will continue to take my mowers there for maintenance and repairs.

I just bought a Sthil SH 56 CE...great pricing... extremely knowledgeable personnel... extremely friendly and make you feel like family... my sales representative his name was Gary up at Farmington Hills Weingartz such a great guy I will be purchasing more equipment in the near future thank you once again...

Parts dept. Was very helpful received answers to all my questions. Thanks guys

First I would like to say this review is only for the Weingartz in Farmington Hills. I spoke to Mr. Weingartz on the phone and he seems like he truly cares about his business. Unfortunately, the Farmington Hills store doesn’t not appear to be the best in customer relations.I purchased parts for a snow blower, and the parts department sales person was knowledgeable and efficient. The problem started when my credit card was charged twice.I did not realize it until half way home, turned around and went back to the Farmington Hills store to have the situation resolved. At first they stated they had already voided a transaction, yet my credit card company said it was still an active charge. We went back and forth until I was sent to a “manager”, who told me to calm down and give it a day. I explained i wanted it taken care of. He gave me a void of the extra purchase, but again my credit company stated it was still an active charge. He became upset, took off his mask and told me he knew what he was doing. He literally raised his voice and when I turned to leave, he said, ‘My God’.I spoke to Mr. Weingartz and he stated he would handle the issue, he returned my call stating the charge would be removed, in fact both may have been removed. I informed him I wanted to pay for it, I didn’t want free parts. He stated someone from the store would call in a few days. I waited and realized both charges had disappeared from my card, so we went up to the store to pay the amount in cash.The same man who had yelled at me, approached my husband, my husband explained he wanted to pay the amount that had been removed. That same man stated, “ I remember you, you were with that lady who was spazzing out and acting like she was having a coronary over a charge.” My husband responded with, “ That lady is my wife and you are deprecating”.That man did not apologize just walked away.That’s the Customer Service at the Farmington Hills location, be very wary of how they talk to you or your spouse. If they disrespect customers in that manner, why would you want to spend your hard earned dollars at that store?

Great one-stop shopping for all your lawn maintenance needs. The staff are also friendly, knowledgeable and prompt. Its always a pleasure to stop by here.

Very very pleased with my purchase.thank you so very much.Weingartz is no.1

Great customer service, price, and quality. Highly recommend - Ive used them for years for purchases, parts and service.

We use them for my work to service all snow equipment. Good place. Good people

Weingartz knows outdoor equipment. We have a lawnmower, snowblower, leaf blower, power washer and chainsaw purchased from and maintained by Weingartz. If you have a problem with any of their products, they are very knowledgeable and helpful in finding the right solution. They serve the pros and the homeowners with repairs and tuneups in a timely fashion. They rival the big box stores in price and service what they sell.

Very helpful

Very helpful sales people

I want a exmark stand on used without a motor

Great brand names .Products for commercial and residentialYou can spend little money or a lot of money??

Today Jeffrey in the service & parts dept helped us and he made a world of difference in our visit. He was so knowledgeable and helpful! Also so friendly that we got to talking about lives outside of mowing. He told us all about services we plan to come back for and helped us with pricing multiple options and making an educated decision that we felt good about. He is an asset to the company! Great location!

All was good

Theyve been in business for 75 years. Theres a reason for that. Quality products. Great salespeople. Highly recommend

I have been a loyal customer since 2000 and I am shocked at how disrespectfully I was treated by Aaron the sales person at Weingartz in Farmington Hills. I bought a Stihl leaf blower approximately 3weeks ago, opened it yesterday and the Easy Start is very frustrating. It doesn’t feel right so I called at exchange it. After leaving two messages he finally called me back the next day. Aaron was not willing to listen to my issue so I went there this morning. He was so incredibly disrespectful, to the point of being belligerent. He refused to let me talk to his manager, and even refuse to call him himself. I told him I used it once, and he accused me of “probably used to 20 times”. I said I’ve been a long-time customer and I’m sure we can work this out and I was willing loose the money since I want the cheaper item, he shrugged his shoulders. I said I’m sure that your manger can help me since I I am considering buying a Yanmar tractor next, he said snidely, “Sure you are.” Then he walked away from me. Unbelievable. I am waiting for a manager to call me Monday after asking the service guys for help. So I am sure there will be more info soon to post...The manager Alex called me and said essentially the same we will buy back you machine used for a lot less. My wife picked up my machine today because I do not want want to spend more money at Weingartz. The crazy part is they had the same disrespectful employee Aaron assigned to service her- outrageous! I expected more from a large store like them. The do NOT stand behind their equipment. And customer service is terrible.

J.J. was an excellent salesman and gave us some excellent information for us to make our decision.

I always make my big landscape purchases here for equipment.Mike especially took care of me this last time and smoothed some stuff out,helping me out.Very grateful for his communication. Will be back as usual for everything in the future.Also, Tim does a great job, as well as the other employees.👍🏼

Very good service..

They are a great group of people, they know their stuff. Very helpful! Lets not forget the free steak lunch coming up.

Quick help with Mary on my lawnmower Great Job

Very friendly and helpful staff

Came in for a local event for lawn care and landscaping. The staff welcomed us with open arms, showed us around the show room. Shout out to the manager for helping us get a new blower and finding parts for a broken down motor. This will be our go to store now knowing they will deliver any where in the country.

Always a good experience. Mower blade less expensive than big box stores.

Seems like they have anything I need as far as mechanical lawn or snow equipment goes. I was very happy with the service I was given when I went to pick out a snow blower.

Great selection and service

Needed a part for my snowblower, guess they decided to close up early tonight!

JJ was very helpful to work with. Delivery of our tractor was on time and prompt. Would recommend.

Courteous & helpful.

Always helpful and fully stocked. One of my favorite toy stores.

J.J. will take great care of you and give you the best deal.

What can I really say.... its where the pros go. Want quality. Stop in and take a look.

I ordered some mower parts and went in to pick them up. I was also going to possibly order/purchase a new 3025D tractor (around 16k). The guy behind the counter said i had to wear a mask. I told him that i would prefer to not wear a mask and he said i had to or i must leave the store and call from the parking lot to get my parts. This is crazy. I didnt even get a chance to talk to a sales guy about buying the 3025D tractor or get to pick up my parts. All of this over a mask. While i understand they have the right to do anything they want because its their business, they are trying to enforce something that isnt even a law in Michigan. Prior to this indecent, i have had nothing but good experiences at this particular Weingartz. I am sorry to say that i will no longer be a repeat customer here any longer (I have been going here for years and spent thousands of dollars). They have lost my business and i am sure others by trying to bully their customers into wearing a mask. Goodbye Weingartz.

Perfect

The staff is very hospitable and helpful. If you need a sales rep, see Ted. He shoots you straight. Anything service related, see Brad and Pat. They don’t mess around and want to see you succeed!

Five star, total professional service... Bought a STIHL BG86 with gutter kit works like a charm. First time at store, great environment... and they put the blower together with a tank of gas and started the blower for me before I left. This was a major purchase for me and I felt more comfortable with their advice than at a big box hardware store.

Basically the only place to get great service for your lawn equipment. I was very impressed by the no nonsense attitude. Got in, made my purchase, got out. Not trying to up-sell me is always points in my book!

The sales People were very helpful and Knowledgeable of of the tools and brands they carried in stock.

If I could give them negative stars I absolutely would!

Update from the old review. Not only we’re they rude but they threatened to call the police on me for not wearing a mask i have sensory issues and showed proof that and I felt that I cannot support this business also my Honda Lawn Mower was left in the rain followed by rust damaged front hight adjusters they didn’t do the tune up on my red max blower shame on you I’d like Dan Weingartz to call me I should have never had to go thru this. It’s so agitating to deal with this store

The good for one star is selection.....The bad to long to list today will update soon....

I ordered a cub cadet 500 hw push mower online on may 28. Website said it would be in in 2 days. Called that Saturday......truck hasnt come in yet....call back Monday. Called back Monday....truck should be here any day now, we will call when it does. Never got a call. Called back a few days later. Someone tells me the truck will be in on the 20th. I wait a week and half or so and call on the 20. It isnt in yet. No sales people here Ill have them call you Monday morning. I called at Noon. That mower is on back order no idea when we will get it. I cancelled the order. I wont be back.