Randy and his team were very professional, knowledgeable, and great to work with. Purchased a home that they installed a theater system in a few years ago and they got us upgraded and back in business to be able to enjoy watching tv and movies in what I call a bonus room! Thank you!
Minimum wait for install equipment appointment. Appointment date & time kept to schedule. Install was quick & complete.
Next Level go my home back in to shape. Another really happy customer here. Highly recommend Next Level.
Randy, owner of Next Level, has treated me like royalty from the outset (over five years ago). He and his crew have taken care of all my television needs (selection of tv, installation, set-up, and instructions for me). I now have Next Level Security for my home. I am a very satisfied customer. Please let me add: DUSTIN IS THE VERY BEST!!! Dustin has come to my house on several occasions to teach and re-teach me how to use my equipment. He has also set up/connected/rearranged electronic entertainment stuff I already had on hand so it would work with Next Level equipment. Dustin is very patient, professional, knowledgeable, inventive, insightful, observant, and polite!!! FIVE STARS FOR DUSTIN!
Brian was the lead tech on the security system install on our 30,000 sq ft building and WOW! These guys stayed until the job was done, they were very professional and knowledgeable. Pricing was WAY below the national competition and I got more robust gear! Thank you all so much! Will 100% recommend to others!
The Next Level techs were very polite and professional. And they even removed their shoes when working in the house. All of the tech things were explained to us so that we understood. We did have a few things that need to be addressed after installation and they were prompt in fixing them.
A great company to do business with. They’re very knowledgeable and professional. I always feel as if I get more than what I pay for. I highly recommend Next Level.
Dustin and Zach were fantastic! They were very professional, polite, and followed virus-related protocol. They also were very helpful with showing us how to use the new equipment, as well as making recommendations on improvements. Next Level is our go-to for all IT, security and audio/visual needs!
I had a small project but they did a fine job with it.
Always a great experience with Next Level. And always very professional.
I own the company but doesn’t matter... had my team install a theater room for my kiddos for Christmas and my guys crushed it! Can’t wait to unveil on Christmas Day!
We had Next Level install a new TV, surround sound, and some outdoor speakers. The communication was fantastic. The two gentlemen who did the work were awesome. I absolutely love the products!! Thanks Randy, Bella, Nicole, and everyone at Next Level. These guys ROCK!
We have used Next Level a couple of times now to service our business telephone system. They are always very helpful, accommodating and efficient. We would recommend them to our fellow businesses.
Next Level really is NEXT LEVEL! From the owner, Randy coming out to personally check the location and provide a quote, to the sweetest girls at dispatch that called with updates, and the installation team was informative, personable, thorough, and quick. I was so impressed with the install at my office, I also used them to set up a system at my home. 100% would recommend them to anyone in the area.
Product and service quality is excellent. From initial order to completed installation the service has exceeded my expectations. Professional and knowledgeable staff. This company is the Next Level in customer service.
Very happy with our tv and security system. Friendly employees, great value!
Next Level has impeccable attention to detail and overall customer service. They pride themselves with having remote access where a visit is not always necessary for a quick fix. I have developed a relationship with Next Level and their team first through work and now use them for our personal home. They provide ONLY the best of the best. I feel they are a unique company throughout and retain their employees which is helpful to deal with same person over time. I would highly recommend them for all your low voltage needs.
Next Level provides great responsive service, is quick to deal with any issues, and comes in at a fair price. I sure appreciate the fact that they chose Farmington for their location.
Next Level provided excellent customer service & upgrade service of my system. I received a thorough review of the upgrade estimate with variable options. I was schedule for a time that best met my needs, was able to be present for most of the installation, and was ecstatic with the system upgrade. I appreciate the fact that they took off their shoes when they entered my home and the clean up at the end of the upgrade. I look forward to utilizing their services in the future.
All I can say is thank you. Your service and support of myself for my security, technology needs as well as my clients is appreciated. Its a comforting feeling knowing the referral of your friends, family and clients are appreciated. Its entirely different knowing that they are taken great care of. Keep up the great work, and thanks for your continued efforts to give back in this local community. Glad to have you here as an extension of my Team, Randy!
Next Level is Fantastic!!!! We have used them at home and in the Business and they have exceeded our expectation in every area. At home we have done security systems, Home automation, Home entertainment and Cameras. I find myself Always wanting to do more. At work they have done entertainment in our customer lounges, Tons of Security Cameras, Wiring for IT systems, Phone systems, Digital Signs and Wiring for new construction. If their is ever a problem they fix it. If you have a idea that they might not have thought of they try to make it work. The give you tons of options and make the entire process simple.Best of all these are people you can trust. 100% you get the best equipment and service at the best price!!!!!
Next Level always provides top notch, on the spot service. Their tech are always respectful and clean and do a fantastic job! They definitely take it to THE NEXT LEVEL on service!
This company goes above and beyond normal expectations! Their customer service levels are outstanding and everyone from inside the office-Bella, sales team-Tyler, install team, and tech-Bill communicate and make sure the job is done correctly. Highly recommend using this company!
The service was great. It was fast and they kept everything clean and they were very professional. Would highly recommend calling Next Level if you’re looking for good professional service!
Dealing with this company has been like a breath of fresh air! They quickly scheduled a site visit, fixed equipment, and helped us transition out of our contract with the previous monitoring company that was supposed to be servicing our system. Five star service from sales to customer service calls...
Randy was outstanding. He came over to my house to help me try to put all my video and audio components together in one remote. Unfortunately, some of my equipment was too old. Randy did his best with what I had, but his suggestion was that it was not in my best interest to purchase the remote. Because of his integrity and customer care, I know that when I get to a point to upgrade, Randy will be the first person I will call.
Next Level has a knowledgeable and passionate staff that can handle any size of job. Their attention to detail and quick response gets the job rolling. I was amazed at how many different types of businesses they have helped in addition to my home project.
Great service and especially the instructions and assistance.Next Level is the best!
Very professional service. They knew just what I needed and how to do it.
I have worked with Next Level for a few years. They are very professional and go great work. Highly Recommended!!
Nothing but compliments for the NEXT LEVEL crew. We have our office security set up with Next Level. The installation was done very quickly and with no mess or hardship at the office. Everything was placed discreetly and is very user friendly. With out a doubt, this is the business to use in our area (Four Corners).
If I could I wouldnt give them any STARS but Google requires at least 1 STAR to be selected to post your review.Customer Support is terrible. Notes on the ticket does not reflect what is said verbally. Very few technicians, not enough to cover commercial customers. Never given a straight answer or solution. We were told that they would research our problem and give us a call back. A couple of months later and no call. Note on work order stated, some cameras offline the IT manager will look into the problem and call us back. Us being NextLevel.Nothing NextLevel about this company. You get faster support at an Apple Store.Spare yourself your budget and go with another company.
Next Level can automate your home in ways you never even knew were possible. Fantastic knowledgeable staff. I highly recommend them.
I had and exceptional experience working with the people at Next Level. I was really impressed with the level of professionalism. They dont try to over sell you on stuff you dont need. They go over and above the expectation.
Thanks Randy! Dustin was great and did a good job!
Very polite prompt and exceeded above extra expectations very great company to work with
Next Level has always gone above and beyond. Anytime we have a question, equipment upgrade, technical difficulty they respond in a timely, organized fashion. I would highly recommend their knowledgable staff and great product offerings.
Every time they have done something for me, they have been on time, polite, professional and very efficient. I will definitely return to them for all my electronic needs.
Fantastic service and top of the line products. Super happy with the work they did.
Excellent service with an exceptional knowledge and products. I used them for HD-CCTV at my business. Immediate results, as I was able to refute a clearly false damage claim (pardon the obvious pun) ... Thank you high-definition cameras! Thank you Randy and Next Level!!!
Next Level did an exceptional job on hanging our 80” tv. Looks great!!! The staff, installers & electrician was very professional. It was a great feeling knowing they was taking care & installing our tv as if it was their own personaltv. Thank You!
Super impressed with all the tricks in this guys bag. Will continue to recommend NEXT LEVEL with confidence.
Randy and his team are top notch! I have used them several times from small to large projects.
The very best products and service in the industry.
What great group of people working together to find out the needs of their customers and supply great service with great products at a great price!
Next Level did several install in our new Clinic. They did a great job and are a great company!!!
Cannot believe the work this crew can do! AMAZING.
Fast Friendly Front Door Service. Always there when you need them
Very prompt and professional service! Next Level is the BEST!!!
The installation went well, everything was left clean afterwards.
Friendly employees!
Great people, awesome customer service.
Easy to work with
I have been a Next Level customer for quite a while now. I expect to be a customer for much longer.
Knowledgeable and amenable