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Paradise Village
925 E Main St, Farmington, NM 87401, United States
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Paradise Village
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Ca
Review №1

These guys are experts of their craft and truly know what the customer is looking for! Quality reigns supreme over at Paradise Village and that’s a fact.

Be
Review №2

I do not recommend this place at all. I bought subs and box but did not fit my needs. The owner stated there is no refunds but can offer exchange and offered a solution to possible fix the box. He wanted to do a fast, poor solution and then blamed me for taking his time. He then just walked away when I did not want a fast, poor solution. He walked off blaming me for not having a resolution. He did not even offer again the exchange he stated earlier. I will no longer do business here.

Aa
Review №3

Had a system installed in my 2020 Tundra crewmax. I had a great experience start to finish. Scott was professional and explained products that would go into the truck. The final product sounds great and is exactly what I was looking for!

Je
Review №4

Great customer service and service from the installer. Great experience and selection.

Na
Review №5

So friendly, made everything an easy choice on my product!

Mr
Review №6

Owner is not very pleasant but his wife is very nice. They installed a radio for my son the wife was the only one who came out to tell us how it works. There is no refund policy and they dont have it posted anywhere at there counter. Need anything done McCain Auto is where you need to go.

Wa
Review №7

The store may not be much to look at when you first walk in the door. They do have a pretty cool display showroom set up. The biggest thing you get here that makes it an awesome place is that the service is of great quality and the expertise and knowledge is outstanding. They had the install kit I needed for one of those aftermarket car radios.

Ri
Review №8

Great job like the place

Ka
Review №9

Super nice people, very helpful!

Au
Review №10

I highly recommend Paradise Village for all audio needs they have a great selection to choose from and they will go the extra mile to make sure that you are taken care of! They have very professional installation, and customer service skills!

Ty
Review №11

Awesome Customer Service! They are Knowledgeable and Very Friendly. I Highly recommend this for any of your Car Audio needs. Also if you need any work on ATVs this is the place. Ive had mine and at least 10 friends get systems installed in our ATVs from here and all of us are Extremely Satisfied! Best Car Audio Store in town!

Ma
Review №12

Scott was very helpful. Knowledgeable in his products and great recommendations for what you need.

Le
Review №13

Awesome service and fantastic work!!! Long time friends of my family!!! Amazing deals!!! Love worth more than 5 stars.

Ca
Review №14

QUESTIONS, INSTALLATION, EXTRA CHARGESI went in not having a clue what I wanted having been out of the car audio scene for the better part of 15 years. I told them what I wanted in a car audio system and what I didnt want. Instead of them trying to sell me the most expensive or most powerful sub, they recommended product with plenty of potential at a very reasonable price.Then came the installation. I stayed at the store through the entire process, constantly checking their monitors broadcasting the work being done in the garage. My application required interior body panels to be removed, my whole dash, and even my driver seat! No shortcuts were taken during the install. Instead of having to come back the next day for my vehicle to be finished, they continued to work well past their closing time. After going through all that havoc, they did NOT charge me an extra dime for any of the installation.I am VERY happy with my product and very happy with the treatment of their customers. They were very patient, very friendly, and very intelligent with all their products.

Ma
Review №15

I recently acquired a 2005 Honda odyssey. It has an aftermarket Kenwood stereo. I noticed that whenever I would turn the volume up that I would get a terrible staticky noise. The previous owner told me that I would need to replace all the speakers in the car so that they could handle the wattage of the new stereo. I took it to Paradise Village, where they removed the stereo and took a look at things and noticed a tiny little prong that was bent. They fixed that and took care of it for me for only a diagnostic charge. Solved the whole problem!My knowledge of car stereos is minimal, so they could have easily told me that I needed to replace the stereo or add an expensive piece of equipment and I would’ve believed them. However, they were very honest with me and now my stereo and speakers are working perfectly. Very honest people! Would highly recommend. I will definitely return here should I have issues in the future. Thank you again!

Sh
Review №16

Amazing place! Family has been coming here for years and will continue to. Friendly staff that can gladly help you with all your questions.

To
Review №17

I would rather buy here than the big box stores, I have purchased a TV in the past and feel like I am a person here more than just another number... When I walk in this store they make me feel like I am the only customer and know me by name, when I walk into the big box stores the atmosphere is cold and dry. I would rather feel like an appreciated person rather than just a number that the big box stores dont really care if you buy or not cuz there is another number standing behind me. Shop small and local, feel like a person and enjoy your experience, shop Paradise Village, Scott and his wife will make you feel comfortable. He has been there over 30 years so must be doing something right! Tony and Sandi

Qu
Review №18

Great place for entertainment and car and truck audio. Great selection of inventory. Very friendly and professional customer service..

Da
Review №19

I highly recommend this place! I have family that has been here and they have all been very pleased. Reasonable prices. I went in because I thought I had a blown speaker and the owner changed the settings on my stereo and didn’t charge me and wouldn’t let me pay him anything. I really appreciated that he didn’t try to rip me off because the guy with the stereo place in Cortez (where I’m from) ripped me off several times!!

Sa
Review №20

These guys are wonderful! Super easy to work with, friendly, polite, informative, and great quality work! Absolutely love my sound system!! Highly recommend. 😊

Ar
Review №21

Scott is a great and knowledgeable guy that cares for his customers satisfaction and needs. He went above and beyond to get what i needed for my purchases. I am sticking with Paradise Village from here on out.

Ja
Review №22

We had difficulty with our Xmas radio going in and out. We took it to Paradise Village. There was a loose wire. They fixed it. It was awesome!!!

Ri
Review №23

Very professional and friendly. Install on my car stereo went perfect and all staff were very knowledgeable on the products. Will be sure to buy again!

Ty
Review №24

Very cool atmosphere. Awesome one on one customer care.

Ja
Review №25

A brick and mortar adapting to be competitive. Just be sure of what you want before walking in the store. No refunds offered if you want to go a different direction with your set up, even if unopened. Sort of a cold, make a sale and hang up the phone sort of vibe which calls into question their whole, family values approach etc.

Ro
Review №26

Great staff. And awesome products . Competitive. Pricing. Love. My new rear view mirror and. Backup Camera

lu
Review №27

Great products, services, and prices. I appreciate the knowledge and skills of the staff and installers. I recommend paradise for any home or car audio needs.

Bu
Review №28

Great staff installation was done very well staff stayed after hours to finish the install of all the upgrades on our 2015 impala we are very satisfied with everything.

Ke
Review №29

I had a great experience good people, good service, highly reccomend you buy from them.

Jo
Review №30

They were very helpful and quick to install. Awesome job.

Li
Review №31

Walked in told them my problem and between Scott and John I was out of there in five minutes with a solution and learned that my truck has remote start. Great team! Keep up the good work!

lu
Review №32

Sold me a sub that couldnt handle amp. Throwing stuff at me like you need this and this and this. Sub blew in 2 days (3hrs off play time at there tune). Made me Pay for shipping to send sub back, laughed at cause supposedly I was the first to blow a kicker sub. LOL, told it was around $20-30 for shipping and was told 3-5 days, ended up being 10 days and $55+. Got the new sub and 3 weeks later, sub blew at there tune. Just wanted to sale me expensive things and no advise. No knowledgeable people with not one trophy. Second time sub blew on a Friday at noon was told Scott or anyone couldnt help me until Monday when there open Saturdays. Well, guess what, filed a complaint and everything was paid in full on them. Dont let this company fool you. Nice to sell but didnt even get a phone call from Scott asking what may have happened. THANKS for everything. May god bless there souls but I do believe in KARMA. It happened in full Saturday. Sold me items on display not new. Hope this helps. God bless.

t
Review №33

We were very dissatisfied with poor performance of our new stereo system, Scott was full of lies and excuses

Jo
Review №34

Avoid at all cost. Absolutely unprofessional owner. I will start off by saying I support local business. I had a very bad experience with the owner of this business. Very expensive prices. The guy is very rude trash talking other brands and stores

Sk
Review №35

Ive bought sound systems for both my cars! They do a great job at installations and reccomendations of products. Dont waste your time and money with anyone else, go to Paradise Village and get it done right!

Ke
Review №36

Nice people, great service with reasonable prices.

Ry
Review №37

Love this place I took all my vehicles here and they do an awesome job never going to stop coming here

St
Review №38

Simply put, they are the most sincere folks wanting to give you the best audio and electronics service. Hands down. The free knowledge consultation they shared with me about Bluetooth and remote start opened my eyes to after-market options for my car!

Be
Review №39

Fantastic products and service, but outrageous prices.

Do
Review №40

Great service and prices. Knowledge is best in town!

Ha
Review №41

Amazing customer service! The best quality and quantity!

Le
Review №42

I purchased my home entertainment system thru Scott 5 years ago. I had a Samsung Authorized repair man come out to fix my tv as it was out of warranty. Although Scott with Paradise Village knew it was out of warranty he went out of his way to help me take the big screen off the wall so the repair man could work on it and once done he sent his two best guys whom were most professional and kind, to reconnect and place the heavy tv back on the wall for me. It brings a whole new meaning and reminds us why we should use our local guys that benefit our community and make it a better place to live. Thank you Scott and your team. You guys were just great! God Bless!

De
Review №43

Always going to get my equipment from here.

De
Review №44

Fair price with fantastic customer service

Da
Review №45

Knowledgeable Staff and the only place I get Hooked up with a Kenwood for my Rides

Co
Review №46

Got a CD receiver and salesman said it was good, now receiver plays DVD but suddenly stops and ejects and satellite radio works on and off.called and told to call manufacturer and informed that my receiver in no longer produced and warranty expired four days before I called.research before you buy

Ka
Review №47

I will be going back

jo
Review №48

Super friendly and very knowledgeable! If you are looking for anything from car audio to home entertainment look no further.

Je
Review №49

Bought a Kenwood excelon,cool radio awesome service

Jo
Review №50

Excellent service, and knowledgeable staff.

An
Review №51

The best place togo. Always taking care of

ca
Review №52

Its a great place to stop in at

Ju
Review №53

Amazing service.

Te
Review №54

Very helpful and professional

Fr
Review №55

Fast professional service

Ma
Review №56

Knowledgeable.

to
Review №57

Very knowledgeable

Information
65 Photos
57 Comments
4.5 Rating
  • Address:925 E Main St, Farmington, NM 87401, United States
  • Site:http://paradisevillageaudio.com/
  • Phone:+1 505-327-9824
Categories
  • Audio visual equipment supplier
  • Audio visual consultant
  • Car stereo store
  • Electrical supply store
  • Home cinema installation
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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