Got my phone fixed quickly and at a great price. The owner really knows his stuff and answered all my questions even though I talk a lot. Ill be going back there for all my digital needs. Thanks LOADS for all your help! I appreciate you.
The lack of professionalism was absolutely abounding. He guaranteed my repair would be done by 5pm the next day and told me he would call me just so I knew to come pick it up. When I came in to pick up my very repaired headphones at 6:30 he told that I could either take them or wait to come back and get them tomorrow because “he wasn’t going to argue with me”? Not to mention he didn’t call to notify me that there was a delay in fixing them either. Although he did guarantee that he would work on them that night and they would be done tomorrow. I came in to ask if the repair was done the next day and this man very aggressively said “Would you like me to just pay you to just do the repair?!” He then told me how he wouldn’t argue with me when all I did was ask why they were not finished. Suffice to say... do not go here because he will gaslight you without even having anything to show for it.
The motherboard of my phone was completely demolished and this man assured me that he would be able to repair it within 2 days and he would call me once it was done. Although, he required me to give him a $200 dollar deposit from the overall price of $500. Two days later and 30 minutes until closing time.... no communication whatsoever. When I called he told me that he was not finished although he guaranteed me the repair would be complete. I went in the next day and he told me there was nothing he could do and he refused to invest anymore time into something that he couldn’t fix... even though he said he could. He then proceeded to tell me he wouldn’t be giving me my $200 deposit back because he invested time into attempting to identify the issue. I am immensely outraged by this and even more so in the time I will have to spend working with the Better Business Bureau to get this resolved
Excellent customer service from Mike! Very knowledgeable, attentive and friendly. Saved us a lot of money, very honest about repairs. This is now our go to store for MacBook and phones issues, thanks again!
Top notch service at a fair price. They went above and beyond to get my daughters laptop back to me in a convenient way. Even met up with me at a location outside of the business because they knew it was closer for me.Would definitely recommend this place for quality work from someone that seems to really care about customer satisfaction!
Honest and knowledgeable about his craft! Great communicator! I will definitely recommend him to friends and family!
He was extremely rude to me. He told me he wasn’t going to waste all of his time trying to fix my laptop. And then i got the laptop back and he had messed it up even more than it was before. Not to mention he didn’t call to communicate that it was finished either. I’m so hurt because I am in online schooling and now I have to go buy and new laptop to finish out my senior year
Absolutely outstanding service. Fast and thorough. Took all concerns into consideration and worked very well with my work hours. Thank you!
My phone had a faulty speaker. Mike replaced it, but *literally* as he handed my phone back to me the battery died. Now it wont hold a charge. The new speaker doesnt work, either. I called the next day, when he promised (twice) to research the issue and call me back. He never did call back; that was more than a week ago.He means well, but I think hes overwhelmed and its difficult to keep up with so many customers. I appreciate his desire to help, and that he didnt charge me for labor (I was to pay him if the repair worked).
Mike was very helpful in getting my surface pro laptop running, amazing costumer service. I refer this place for repair.
I like this man Honest knowledge and reasonable price. Thanks Mike.
He Is A Good Dude He Works Quick And Overall Good Service And Hospitality
Found this place while looking for a reasonable screen repair on my daughter’s iPhone. Mike is the owner- great guy, reasonable prices and he can repair many other things besides phones- gaming systems, computers, etc.
Mike the owner was very knowledgeable and worked on my laptop until he solved a repaired my laptop. I highly recommend you go to him for all computer repairs. I know I will.
He broke my iPad and then said he wasn’t responsible for the damage done... will be reporting him
Mike is awesome...was able to replace the screen on my phone within 90 minutes. Repair was excellent and at a very fair price (less than two of the bigger shops in the area). If I ever need another repair, Mike is my guy now!
This guy is awesome! He’s saved my phone twice now. Super honest and trustworthy guy. 11/10 would recommend before buying a new phone or paying outrageous amounts for “insurance”
Owner has 13 years of phone repair experience! I was even able to watch my phone be repaired! The technician allowed me to watch since I was concerned with the quality of the work being done due to issues I had in the past with repair guys at other places.I would recommend this place to anyone!
Mike can do it all, he’s the best i referred him to everybody i know💯
Mike stayed late to get our phones fixed for an extremely reasonable price. He knows what he’s doing and cares about doing it well. We will be taking all of our electronics business there from now on!
👍Mike looked out for me. Got my lady iphone on point...brought it back 2life 4sure!👍Price was very fair 2.
My 85 year old dad isnt tech savvy and was having issues with his tracfone. I called Mike from CA and told him my dad needs help, he lives in beautiful Farmington and Mike gave him customer service to the nines! Thank you so much!!
Great place to go if you have any issues with your phone. I needed to get data off my Samsung j7. The screen did not work. Mike took was able to recover and transfer the files to my new phone. They also have reasonable prices for their services.
The real deal for sure 🙌 he will get your phone right again and is honest and quick👌 the BEST for screen repair
I came in late in the day, and Mike worked me in and fixed my speaker. I was very pleased with the experience; as a bonus, hes very interesting to talk to. I highly recommend his store.
Mike is the man.. he is very helpful and reasonable Im glad to do business with him
Mike was great, offered friendly & quick efficient service. He installed my new battery for Chromebook quick even if it was last minute. Would recommend giving this place a try!
Listen, this owner Mike, went above and beyond to be the best price and quickest turnover of all people in all surrounding cities.. thanks again Mike. This guy totally hooked me up and got me back to work quickly. Go see this guy if you need anything.. HONEST AND PROMPT.
He just fixed my phone and my screen works again. I love it thanks to Mike !!
I was in a hurry and in need of a new case for my Galaxy s7. Mike totally hooked me up with a great deal that I wasnt even expecting. I would highly recommend this place.
Id definitely go here if youre looking for a screen replacement! I had a great easy experience.👍 Always appreciate local businesses that make the experience nice.
Really good service
Mike is the best. He replaced my phone screen in a timely and professional manner. I highly recommend going there for any phone repair needed. Great service and great work.
Mike is great. Really courteous and quick for replacing my laptop screen
They were able to provide my 83 year old Ciocia with a great pay as you go plan (using her phone & saving her a ton of money). Great customer service!
Great place to get phones serviced, especially new screens. Owner knows what hes doing and is fair. Ive been back two times with broken screens and each time walked out with my wallet still intact. Last time I bought the OtterBox Defender case. Hopefully, Ill never be back again!
I was referred by my friend to visit this shop for my broken screen, everything my friend told me about the shop was 100% accurate. I was so impressed with the customer service, and how fast they fixed my phone. Chris, I believe is the owner is very professional and helpful. Ill be visiting soon, and I too, like my friend will refer others. Thank you Wireless guru.
Mike provides fantastic customer service and A+ phone repairs! Would highly recommend.
I’ve taken my phone and MacBook to fix and he has done an awesome job each time thanks
Brand new place but awesome service and prices. Fixed my Iphone 7 for half the price of others. They also cleaned up my laptop and made it super fast. Highly Recommend....
Mike was so helpful and personable! Did a great job fixing my iPhone screen definitely would recommend
Wouldnt go anywhere else. liek the others here have posted, the guy is an honest hard worker. he wont rip you off and he does a good Job.
Came in to get the HDMI on my ps4 fixed. Mike Beat the prices of the previous places I called, expressed a genuine sense of urgency and seemed knowledgeable of the products. Because of this I felt more than comfortable with leaving my system in his hands. Would definitely recommend stopping in for any electronic repairs/accessories.
Mike is a Wiz when it comes to computer & phone repair. Very Satisfied with the Service!
Cost is a bit much, but I got my stuff fixed right.
Amazing and expedient fix for iPhone and androids. Out in a flash
Service was good. My phone is working again. Left hanging when there was no answering machine message about when the store would be open again.
Awesome repair service with Mike! He was fast and knowledgeable!
I walked in needing a screen replacement and Typical me i Thought this was still verizon but ended up being a repair shop!! Gentleman was very friendly So i still ended up doing a replacement there and wow did a nice job! Cant complain will definitely be back!
I usually go to the wireless guru in livonia but Steve told me that a new location opened up right where i work. Got a screen replacement and still did a bad a$$ job. Love the Guru family!!
Excellent service and cheapest price around, this guy has repaired a iPhone 6 not in a case, ran over on 7 mile (2 years ago) and recently and iPhone 8 Plus, back whole piece, front complete screen, frame, microphone, and proximity sensor for $200 less than quoted elsewhere.
Great affordable service, will come back here and would recommend 👍🏻
Great Experience, quick, honest, knowledgeable, friendly, great price. Highly recommend !!!
Timely, Honest, Personable. Does fantastic work.
Great place friendly service fast repair good prices. Don’t go any place except here .
These guys are AMAZING!! I wont take my phone anywhere else for repairs EVER. They are are fast and friendly and their prices cant be beat!
Chris just fixed my phone and he gave me the best customer service Ive had.
Great place to go chris was so nice and fixed my iphone! I recommend this place to anyone with a broken screen
Hands down the BEST customer service experience. Let me tell you, so i shattered my phone on my way to work, i was in such a rush but i need my phone for work, i entered his store immediatly greeted by Chris, with a warm smile, i told him i am in a rush and need this asap, in under 20 min he had it fixed, he even offered me a free glass. Customer service is everything to me and he totally met my expextations. No pushy sales, no gimics, i cant thank Chris enough for all he had done for me that day. I went back a few days later and learned so much about my phone and even had a few games installed haha. I love being treated like a friend and not a dollar sign. I highly recommend wireless guru to everyone. The level of sercice was better than any place I have been to in the past. So thankful!!!!!
Good shop, highly recommended
Need NOT GO ANYWHERE ELSE!
Great service
Great service
Great