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Balloon Quest Inc Capt. Phogg Balloon Rides
2470 Grange Hall Rd, Fenton, MI 48430, United States
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Balloon Quest Inc Capt. Phogg Balloon Rides
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Ja
Review №1

Could not recommend more. Best customer service of any business Ive ever dealt with. Very professional and loved the family style atmosphere, the whole experience was much more than just a hot air balloon ride. Again Great experience and would do it again in a heartbeat.

J.
Review №2

We had such a great flight! Everyone was so professional, kind, and encouraging. Yes there is a good chance you’ll have to reschedule do to weather (it has to be perfect), but the pilot was always so easy to get a hold of and schedule and reschedule as needed. They were extremely safety conscious and I had no hesitation we flew with the right company. Amazing flight, and a great company to fly with.

Bo
Review №3

Even though it wasnt easy to find a good weather day with our limited schedule...their team was great and professional. I felt safe but it was so exciting! Will do this again and this is such a great company to go with!

Ca
Review №4

My Sister purchased a Balloon ride for me for my 60th birthday, it took a few attempts to finally go thanks to the weather. Once the day finally happened it was so AMAZING! Absolutely loved it and cant wait to go again. Our pilot, Eric was knowledgeable and funny with some stories of some of the many flights hes done. It was the perfect early Spring evening and the tree tops were full of fresh leaves and the wildlife below us kept us looking for more. I highly recommend a ride with Balloon Quest/Capt Phogg Balloon rides, you wont regret it! Thanks for the most memorable evening from Carmen & Gail

Ca
Review №5

Captain Eric and his staff are amazing! Everyone needs to do this at least once in a lifetime. If you’re even considering doing this…do it!

La
Review №6

What a peaceful beautiful sunrise trip this was. Definitely enjoyed it. The service was amazing!

Ki
Review №7

Very nice balloon ride, highest was just over a mile, over 45 minutes long. Nice soft landing great staff.

Ki
Review №8

Fabulous balloon ride but too many souls in the basket. With pilot we had 14 on our ride! Even 1 person less would have made it tolerable. Was unable to even turn around to get a different point of view. Would have paid more to not be so uncomfortable. Crew was informative and interesting. I recommended finding out how many are flying with you and adjust accordingly. Absolutely do this adventure!

Th
Review №9

We had a great flight will do again. Thanks Captain Eric

Gw
Review №10

This was such an amazing experience!! The crew was very informative on what to expect during the journey including safety, take off, and landing!!! The pilot was also great!! Everyone had such a positive energy and I can promise you wont be disappointed!! I would highly recommend choosing this company for all your Balloon Quest dreams!!!

Ge
Review №11

Thanks for the great ride. Came twice was disappointed but this morning was great I really enjoyed the ride..Like they say 3rd time is a charm...

An
Review №12

Excellent adventure! Staff was great! Pilot was very knowledgeable and friendly. Would definitely go back for another ride. Morning flight seems like it would definitely be the way to go.

Da
Review №13

What an amazing experience! Ive had this activity on my bucket list for years and finally decided to pursue this! It was so exciting yet peaceful once we were gently floating up high! We needed to reschedule a couple times but this is expected as precise weather conditions are required so we were flexible. Thanks again for the memory!

Em
Review №14

Absolutely breathtaking and worth every penny.

Am
Review №15

This was an amazing experience! Such a great tribute to my Dad! The staff was so friendly and professional, they shared lots of information about the area, explained how the balloons work, how the weather affects our ride....just an absolutely exceptional experience from A-Z!! I will do this again!

Ma
Review №16

My daughter and I took a flight in the early morning. This is the best time!The Staff at Ballon Quest gave us quick, but detailed safety instructions.The team was very professional. You can tell that they have a lot of experience. Capt. Eric gave us many very interesting facts and information during the flight. We had the greatest time and probably will do that soon again.

Lj
Review №17

It was an unique experience- crowded in the basket, could hardly move, longer total time for excursions than I expected- flight about 45min-1hr. Then you have to wait till the balloon&basket is loaded up, all return at the same time.

Ha
Review №18

I have so many great things to say about this place. We got lucky and on our first time booking it the weather was perfect to fly. So we booked it for a sunset ride and they were so helpful and nice. I was proposing to my girlfriend and they helped me sneak Roses on board and they made the experience absolutely wonderful for us. It was a once and a life time opportunity and we are so glad we were able to experience it. We will for sure be going back on our 10 year anniversary! I highly recommend them!!!

pl
Review №19

Very safe. Everything was professional and the positive energy of the pilot created a calm and safe experience

Ro
Review №20

Wonderful balloon flight. We had a delay because of weather but absolutely enjoyed our time with pilot Bill. The entire crew was awesome. First time ever in a balloon. Simply a great experience.

Ch
Review №21

I dont have a super long review, because I am kinda speechless.The balloon was beautiful. The staff were VERY knowledgeable and friendly. And the ride was amazing and so beautiful the whole time.Had a blast and will remember this for a lifetime!!Pro tip: WEAR A HAT, OR BUY A HAT!!

Ke
Review №22

Balloon quest is an awesome place to go one you can go for a ride in a balloon for a price and the prices are excellent also if you want to play putt-putt .. they also fill your propane containers for camping barbecues etc Best prices in the area its my go-to place ..

Le
Review №23

Got propane certified and filled awesome price friend lay service

Da
Review №24

This was a birthday gift to my wife. We had a phenomenal time and are planning to do it again with family. Its so amazing being up so high and seeing and experiencing the work from a birds perspective.

pa
Review №25

The balloon ride was great the colors in the trees.

Mo
Review №26

The employees were very helpful. I had polio as a child and have very weak legs. They had a gondola with a seat so I could sit. They also helped me get in and out of it. My wife and myself had a great time.

To
Review №27

We had a great flight with Cpt Eric, the staff is professional, personal, and attentive to all the needs of their customers. It was a wonderful experience that we will be repeating.

Li
Review №28

We had such an amazing time!! Even before the flight this company was well organized and made sure you had all of the information you needed! Once we got there everything ran like a well oiled machine and it made the whole experience that much more enjoyable! We flew with Captain Eric and he did a wonderful job pointing out different sights along the flight and also make sure we knew what to expect and why certain things worked the way they did.

E
Review №29

Totally amazing to see these balloons inflate and then take off. Cant wait to go up in one soon

Mi
Review №30

This was a super neat experience! I highly recommend it. Its way better than I could have imagined, and I already had high expectations. I would also say its not a once-in-a-lifetime experience, I plan on repeating the experience again! There are two bits of advice I can give. Be physically able; getting in the basket and landing can be quite hard and rough! Also they dont control the weather, be patient with rescheduling. Please give them a try if you can afford it!

le
Review №31

Awesome experience. Very smooth.

Da
Review №32

Great, friendly staff, had a wonderful ride with my family!

Je
Review №33

This was so much fun!! I loved that the crew was clear about how weather affects flying conditions and how we were prepared for landing and take off. Definitely one of the best experiences I have ever had!

Ma
Review №34

Most people dream about flying in a balloon some day. A national institution Captain Phogg is right here in our back yard. Take advantage of it. Get it off your bucket list. Do it with a someone else and youll create a bond. Nice people too.

Ji
Review №35

I had the best time ever! I recommend everyone do this.

Ch
Review №36

I went for my Birthday, July 3, the weather was perfect! Everyone there, was so nice and professional, they took real pride in the history of hot air balloon riding. I learned a great deal. It was such a great experience, once you leave the ground it’s so serene. And to top it off, a Champagne toast after we landed, such a wonderful experience. I recommend this for friends, couples and families, and the price was really reasonable. Thank You for making my Birthday so special!❤️

Jo
Review №37

Balloon ride was very peaceful and filled with tons of whitetail deer. It was really nice and easy going. Staff were very friendly and easy going!

Cy
Review №38

Amazing experience, great staff!

ke
Review №39

The ride was so great. Captain Bill really knows how to fly that balloon. If you are willing to wait because you may not be able to fly on a few dates that you put in, it is truly a bucket list dream

PA
Review №40

I took my daughter for a hot air balloon ride for her 21st birthday. The ride was awesome. Capt phogg’s team we’re great. They were friendly, professional and safe. They made our day truly amazing.

Ke
Review №41

0% chance im paying these rates for a 45 minute trip

Ka
Review №42

Beyond amazing experience!!

De
Review №43

Only watch still enjoy

Ra
Review №44

Due to Michigan weather unpredictability, they may end up rescheduling frequently. Although it can be frustrating, but that is actually a good thing because they want you to have a safe and relaxing drive. Besides that, they are very nice and super friendly. The ride is amazing!We had a little nice celebration by the end of the trip with some historical information about hot air balloon.Love this place! I would definitely recommend them.You gotta get a hat for the ride, burner is VERY hot! 😬

Ge
Review №45

This was a great experience! Our pilot was highly skilled and expertly managed the flight from takeoff to smooth landing. We soared to 3000 feet and swooped to brush the treetops! His entire crew were delightful and Captain Eric was an encyclopedia of knowledge and obviously has a strong passion for hot air ballooning.

ky
Review №46

I took my first flight with a big group of friends. It was pretty amazing. The main thing I did during my flight was make sure I was fully in the moment. So right away I took a few photos then the rest of the flight I just enjoyed the ride. The flight was beautiful. Ive lived in this area my whole life and I had no idea of exactly how many lakes were in the area. For sure would recommend that everyone who can fly with this company to do it. They are professional and the experience was a 5 star rating.

An
Review №47

We sent our Grandpa and Aunt up for a balloon ride and they both loved it. They still talk about it to this day, the thing Grandpa talks about most is how peacefully quiet it is up there. He says you are just floating, and everything is still and calm. My Aunt loved the views, she says it was like nothing shes ever seen or done before. We are grateful for the staff, and all their hard work to have everything run smoothly and we plan on flying again in the future.

Be
Review №48

Captain Craig was fabulous!

ca
Review №49

Captain Craig, thank you, for piloting my sister’s bucket list with such expertise. It was clearly evident Balloon Quest was the best choice to accommodate her every need to ensure comfort & safety. She loved her experience alongside her husband and son. Every detail - From the initial phone call answering all questions in-depth, ground crews being incredibly helpful, the champagne toast (w/Wind Song prayer (I’m calling it that :) to wrap up the evening embraced by a glorious sunset! This “celebration of life” event was PERFECT. It’s a huge deal to be able to have an actual place to gather, not a random parking lot off of I-75 like all other options. Their observation property allows for a pre-gathering to witness the spectacular preparation, adding to the excitement. Balloon Quest IS the ONLY place to make this dream come true. Do not miss out, the pilots are true champions with the greatest skill.If you want the best, this is your place.Dreams really do come true!

Mi
Review №50

Amazing experience! The flight was absolutely gorgeous! We flew over so many lakes, and we were able to see the reflection of the balloon in the water! It was so cool! I never would have guessed that the flight would be as gorgeous as it was, and so peaceful too!! You could hear people from the ground shouting up saying hello, which was so cool!! The flight was absolutely stunning! We did the evening flight in the Spring, everything was just starting to bud so the trees looked mesmerizing! I highly recommend this company, literally because of how gorgeous the flight was!

Jo
Review №51

Do not be afraid of the no refund policy. They only cancel for your safety. This is a once in a lifetime event. The company and the staff were fantastic. This was more than what I expected. Just do it!

Do
Review №52

Weather was badd did not get to go

Sh
Review №53

Great experience!

Al
Review №54

Captain Eric and his crew did a great job! This was the best experience of our lives. It was fascinating to hear about the history of ballooning following the inspiring survivor’s toast.

Mi
Review №55

A group of friends and I did this for my birthday! We did have to reschedule a few times due to the weather not cooperating, but it was well worth the wait!! Our group of 10 people went up with Captain Meredith and Captain Eric and they both were excellent captains full of great information and a lot of experience! The flight was amazing!! I loved every bit of it, Ive lived in Fenton all my life and to see it from above was amazing! The flight was smooth and really relaxing! The views were breath taking too! I recommend this company to everyone I meet and we are blessed to have this company right here in our back yard! Thank you Captain Phogg Balloon Rides!

Ju
Review №56

I gave my husband a hot air balloon ride gift certificate for Xmas. We waited until July to take that ride and we were not disappointed. The Balloon Quest people were wonderful and took very good care of us. The ride was spectacular and we couldnt have picked a better evening. Ended up landing in the back yard of one of the towns people and helped pack up the balloon so really got a well rounded experience. The campaign afterwards was very much appreciated also! I would highly recommend Balloon Quest as your go to if your thinking of going up into the wild blue sky!!

Sc
Review №57

This was my first ever hot air balloon experience. Definitely a little scary but super exhilarating. The captains did an amazing job with takeoff, landing, and showing us great things to look at from the air! I will 100% be back for more flights this spring and fall. I highly recommend this amazing team of ballooners :))

To
Review №58

Wow! What an amazing evening. We had a couple of guests from out of town and decided this would be fun for us to do. We could not have asked for a more beautiful evening or perfect ride. We enjoyed our pilot and the scenery. Our captain was extremely knowledgeable and personable. Our landing could not have been better. We enjoyed the toast after the ride also. Our ride was delayed a day due to high winds. We appreciate them looking out for our safety. The wait was well worth it. This was a unique experience and a one-of-a-kind evening. We hope to join Balloon Quest in the near future for another ride.

Sh
Review №59

Amazing experience that I can’t recommend enough! My boyfriend and I finally got to go for the sunset flight after trying to do it for almost a year. Since hot air ballooning relies entirely on the weather and wind, you may end up having to reschedule a lot like we did. It’s especially hard with variable work schedules, so keep that in mind. However it was worth the wait because it was a gorgeous night with clear visibility. It’s run by a small team who is all very passionate about what they do, and they’ve been running it for about 50 years. They were fun, friendly, and professional. The entire experience was organized well too, and they finished with a tradition of a champagne toast. We enjoyed our flight so much, and the area offered a beautiful view of everything- trees, open fields, lakes and rivers, deer, and even cityscapes. With the clear visibility, we could see 50 miles out to Downtown Detroit. Keep in mind landing can be bumpy, but we felt safe the entire time and took lots of awesome photo. Lastly, some tips- wear close-toed shoes, long pants, and in general clothes you may not mind getting dirty as you may land in a wet or muddy field. I also recommend a ball cap as the fire gets super hot and is especially toasty on your head, shoulders, and arms. I wore a tank top and wish I hadn’t because A) My shoulders were so warm from the fire and B) It’s chillier high up in the air obviously (when the flames aren’t going). They do sell drinks and merch in the office building, and there is a bathroom. Most of us also volunteered to help roll up and put away the balloon at the end, which is helpful for them. All in all, we had a blast and it made for a beautiful and wonderful date night!

Ma
Review №60

I recently went on my first Hot Air Balloon trip via this location. I had gotten a GroupOn about 5 months before my trip. During late Spring, I had booked for a morning weekend flight with required arrival around 6am. I am not a morning person and while a 1 hour drive, I figured to be safe I should be getting up at 4am. They provide a convenient service where they give you a wake up call to make sure you up and ready for the trip. However, the flip side of this is, no wake up call means the trip has been called on account of weather conditions. The pilot flew for several years, but he says that the conditions needed for an enjoyable and worth while sightseeing trip can be a lot more limited than those needed for a plane for example. With low visibility you pay (with what was still a considerable amount with a deal) for looking at fog. Since there is no directional propulsion besides up and down, high winds could make the ride bumpy and create difficulties landing. I didnt realize this until I signed a waiver, but realistically you might need to make a landing on private property and they actually have a chase vehicle go around and request permission before a landing spot is chosen. All of this culminated into my trip being delayed 3 times until I scheduled my fourth morning trip and actually got to get into the air. The trip was great and a bit surreal, but patience and earlier morning are not one of my virtues. Technically with the wake-up call you shouldnt need to get up early and the morning viewing was beautiful, but for a nervous flier + chronic over-sleeper, consider an afternoon flight.

Ca
Review №61

It was my first time experiencing the hot air balloon ride. I was excited and scared for my life but the captains made me feel extremely comfortable. I will recommend them to everyone I know that would be interested. Im definitely going again!

Em
Review №62

If I could rate more than 5 stars I would!!! Such an amazing staff and such an amazing experience! The staff really make sure you have an amazing time! Couldnt stress that enough. I would recommend to anyone!

cr
Review №63

This past summer I took my first ever hot-air-balloon flight with Capt. Phogg, and it was fantastic!So I am TERRIFIED of heights! I absolutely hate being up high for any reason, and i feel all wobbly and sick to my stomach when im up high, but the balloon ride was amazing!!! I wasnt scared and didnt feel sick at all!!!!My mother really wanted to take a balloon ride with me, so I was looking for the safest and best company to fly with, because I was so worried about my fear of heights making her ride a terrible experience. But when I called to book my flight Meredith reassured me and helped educate me about why a balloon ride is safe, and how you dont feel any motion in the balloon, because it moves with the wind. I will admit I was weary but booked the flight anyways. The reason I booked anyways was because of the fact that this company has been around for 50 years and they take safety very seriously when it comes to weather. The balloons needs really good weather in order to fly and if its no good that day they will cancel the flight, and you just have to schedule a different day.We only had to reschedule 2 times! So we got really lucky and the flight was amazing! I was so scarred when we first got into the basket, because I knew it was going to go up! So I was bracing myself and all of the sudden we were off the ground, and I didnt even notice, until we were above the building!!!!!!!!!! Thats how smooth the take off was! I couldnt believe it!! And the flight was gorgeous!!! I wasnt scared at all while we were in the air!! The pilot was great too, Eric answered all our questions and would point things out to us. When it was time to land he let us know, and the landing was almost as smooth as the launch!!!!!I HIGHLY recommend this company to EVERYONE and if youre like me and afraid of heights please do this, it will change your life!Thank you Capt. Phogg Balloon team for making this the BEST experience Ive ever had!

Ky
Review №64

The weather plays a HUGE role in the way that this company runs, you have to understand that if your flight is cancelled it is because of the weather. We had a group of 10 flying so it took us a few times to reschedule due to our busy schedules and due to weather cancels. The pilots are thinking of your safety when a flight is cancelled because of weather. So you have to be very patient WITH THE WEATHER! The pilots want to be flying all the time, but they care about the passengers safety first.Its a great company to go through if you are looking for a ride. They are professional, knowledgeable, and they clearly love what they do. I would highly recommend this company to others, just because of the staff and the experience as a whole.

Re
Review №65

Great experience! The pilots and staff were wonderful. The view was amazing.

Sc
Review №66

Booked 2 weeks in advance and got on our first flight. Crew and pilot did a fantastic job. This was a gift for my wife for our 10 year anniversary and a big one on our bucket lists! I would definitely recommend to anyone. Well worth the price.

Me
Review №67

This company is so unique compared to other balloon companies! I think it is wonderful that they have their own location where you meet at. There location is where all of their flights take off from and where they return to after each flight. Making it very easy for other family members to come out and watch your flight take place!The pilots and crew are very knowledgeable about balloons and how they work. The team members also take safety very seriously that way you can sit back relax and enjoy the fun! Also most of the pilots have years and years of experience. Captain Eric and Captain Craig were trained to fly hot-air-balloons by The World Famous Capt. Phogg. Capt. Phogg is a Untied States National Champion, and the First World Hot-Air-Balloon Champion. In the ballooning world Capt. Phogg is the best of the best, he has since retired ballooning, but his legend lives on in the captains who fly for Balloon Quest Inc. All of the captains at Balloon Quest have thousands of hours of experience and are very knowledgeable of the area, giving passengers a fantastic experience and also making sure that passengers see the best sights during their flight.The area that they fly over is also gorgeous! There are 50 different lakes within a 10 mile radius of the launch field. So when you go up you are going to see some of the most beautiful scenes you could ever imagine. Also there is a ton of wood land, so that means in fall the leaves are bright a vibrant everywhere, and you are bound to see wild life such as deer due to all the woods.Th company also flies year round, but you have to be patient when getting into the late fall and winter months because the weather is the biggest factor for this company.The weather plays a HUGE role in the way that this company runs, you have to understand that if your flight is cancelled it is because of the weather. The pilots are thinking of your safety when a flight is cancelled because of weather. So you have to be very patient WITH THE WEATHER! The pilots want to be flying all the time, but they care about the passengers safety first. We had to reschedule a handful of times until we could finally get our balloon ride. And it was frustrating when we got cancelled, because we were always so excited and ready to go. But when they cancelled it was always because it was not safe to fly. Finally when we did fly we could see EXACTLY WHY they would cancel flights in us. The winds that are above the trees are much faster than the wind that is in the ground. When the pilots are looking at weather forecast they are looking at aviation weather to make sure the skies are safe to fly!Its a great company to go through if you are looking for a ride. They are professional, knowledgeable, and they clearly love what they do. I would highly recommend this company to others, just because of the staff and the experience as a whole.

Ju
Review №68

Everyone was so nice. Beautiful scenery and amazing ride. Loved every minute of it. Grandkids got to help fold up the balloon after and loved it. Thanks

Am
Review №69

Wow! What an awesome experience. Go! You won’t regret it. Worth every penny.

Ma
Review №70

Gad a great balloon ride. Furst time going up but would do ut again. Fun experience

ba
Review №71

Great crew. First time morning flight. Liked it better than the evening flight

Je
Review №72

What a beautiful morning for a ride, the crew was excellent.

Da
Review №73

The Pilot Eric was great. He explained a lot. In other words, a great teacher.

Lo
Review №74

We just did our balloon ride earlier this year! It was the best experience and so much fun! It was something our part of ten and I will never forget. Our pilot was Eric and he did a great job answering everyones questions and showed us different landmarks. He was very knowledgeable and made it a great trip. He even dipped the basket down into a lake which was awesome!! Also Meredith was our second pilot who flew the balloon, she had a real passion for her work and a deep love for hot air balloons. Noth worked together so well as a team, and it is easy to see why they are best in the country! Dont hesitate to use this company for your hot air balloon ride. We will definitely be coming back with another large group! ;)

Ju
Review №75

Awesome experience with Captain Craig and the rest of the staff. He was very knowledgeable and helped to make the experience great.

De
Review №76

Erik & Craig are skilled pilots with many years experience in all types of flight conditions. They were trained by Capt Phogg who is a United State National Champion, the First World Hot Air Balloon Champion and has been inducted into the United States Ballooning Hall of Fame.They let the passengers help put the balloon away after a flight for a hands on experience that makes it more enjoyable.

Ch
Review №77

Captain Eric and his crew are fantastic! Our entire family (6) of us went up for a beautiful and serene ride! They made the ride fun and we learned a little too! You need to go on a balloon ride!

Iv
Review №78

I had a phenomenal time on there sunset ride. Captain Eric is extremely knowledgeable and you would be hard pressed to find another pilot as experienced as he is. You get to perform balloon riding traditions of old, like hearing the recitation of balloon poems and a champagne toast at the end. The tickets are pricier and non-refundable, but well worth the experience if its on your bucket list!Something to note is, the rides are weather permitting. I had to reschedule over 5 times due to the weather not being amenable to the ride, and it took ~10 months to get a flight in that flew.

Di
Review №79

The staff was friendly and informative. Walked us through everything we needed to know before our flight. Beautiful experience, highly recommended!!

Ga
Review №80

Great place

Di
Review №81

Great time

Le
Review №82

Went on a balloon ride this morning with Capt. Phogg, what a great time, captain puts your safety first while making it a first rate experience. If I were to rate it I would give it 11 out of 10 stars. had a blast!

St
Review №83

My wife and I had a wonderful experience on our balloon ride. Much of this was the physical experience, which is unique; but the crew running the operation added a lot to it -- they were competent, courteous, amusing and good guides to all aspects of ballooning

To
Review №84

Been flying quite a few times with both pilots Eric and Craig for the last 10 years. Both pilots are very experienced, and in the response to the other commenter, some days the balloon lands were it lands. I have never been made to Ioad the balloon, in fact every time it was made clear that they were happy if we wanted to help and were very appreciative to those that decided to give a hand. Helping means that we get back to the port.Also, poor planning so you have to go home should not be a negative against Capt. Phogg.I have recommend Capt. Phogg to all my friends, and every one that has gone has thanked me for the pointer.

Gr
Review №85

This is a great place to get propane refills. The balloon rides are excellent too.

Mi
Review №86

We really enjoyed our ride! Lots of fun, great views, and very nice staff :)

Ni
Review №87

Absolutely wonderful experience. I called a bunch of other places that advertised in the Fenton area. After calling, most of them seemed very uninterested and didnt even have an actual establishment. It seemed as if some old ballooners turned their hobby into a side gig. Balloon quest actually listened to my concerns and didnt make me feel stupid for any of the questions I had. The lady who answered the phones seemed kind and was very transparent about prices as well as their cancellation policy. Dont waste your time going anywhere else.

Jo
Review №88

These folks know what their doing. Period. Was purely the best thing we have done in a while. Bring your new camera.

st
Review №89

Great experience. Staff was friendly and very informative. Had a terrific time. Would recommend this for their hospitality and expertise.

Gr
Review №90

This company is amazing! Taking a hot-air-balloon ride has been a bucket list item for me ever since I was a little girl and a balloon landed in our back yard! Ever since that day I have always wanted to ride in a hot-air-balloon. So, this year I finally said I’m going to do it, and I invited my best friend to go on this adventure with me. The first thing that makes this company stand out compared to any other balloon ride agency is how friendly, and knowledgeable the staff is about the hot-air-balloons. When I called to get information about the prices the lady that was on the line was so helpful! She let me know everything about how the flight works, the gorgeous area, the experience of the pilots, where they were located, and all the different flight packages that they had to offer. There was so much information that I had no idea went into ballooning! I thought the balloons were kind of like planes, but there is so much more about when they can fly and how important the weather is for them to fly!The second thing that makes this company amazing is that they have an actual location that you can go to during the day when they are open, and it’s the place that you go to for your flight! I had called a few other places to check prices and compare, but the other places I called were not as friendly and none of them would tell me where they met for the flight!! They said I had to buy a ride first to figure out where we would take off from!!! Capt. Phogg HAS a REAL location in Fenton! They had a cool looking showroom with beautiful tables to sit at, there was a restroom on site, and the launch field was right out back from the showroom. Capt. Phogg having an actual location was the biggest selling point for me, because I knew it was a real place then!The last thing really sets this company apart from anything else I’ve ever done was the balloon flight. Being up in the air was the most exciting thing I have ever done! The view was breath taking! There were so many lakes that we could see from the air! This area that they fly over is covered in lakes, and from the air it’s a gorgeous flight! We even came down to a lake and the captain just touched the basket to the surface of the water and we went back up!!!! It was the coolest thing ever!!!Everyone who wants to take a hot-air-balloon ride should go with this company!! I am from Ohio and flew with them at their location in Michigan, and it was worth it! This company really knows what they are doing and they make the balloon ride the best experience possible!

Bo
Review №91

Really good experience. Learned a lot. Loved our flight

Ke
Review №92

We had a great day!

Ga
Review №93

Great place and great prices on propane refills.

Al
Review №94

Great company!They are super weather permitting, but it’s all worth the wait!

Ni
Review №95

Amazing Experience!!! They are the real deal.

Le
Review №96

Perfect flight! Awesome fun for the family!

Sh
Review №97

Up, up and away!!!!!! So much fun! Everyone should do once

Ki
Review №98

To expensive

Jo
Review №99

Fascinating!

Er
Review №100

Love balloon

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2470 Grange Hall Rd, Fenton, MI 48430, United States
  • Site:https://balloonride.com/
  • Phone:+1 248-634-3094
Categories
  • Balloon ride tour agency
  • Gift shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–2PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
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