Just moved to MN and was looking for a loveseat recliner. Went to several places in Fergus and more in Fargo. This place had a huge selection and reasonable prices. We ended up buying a loveseat recliner and mattress. Sales gal Vicki was great! Easy purchasing and scheduling delivery. I will update my review when I get the stuff delivered and used.
Great service and great prices
They were very helpful. With us buying our first home we were looking at something reasonably priced and able to be delivered in a timely manner. They found us a great sectional and it even came with a free recliner bonus.
Fast and friendly service! Quick to help us find the product that fit our budget and our taste in comfort and quality.
They usually have lots to choose from and the place is well-lit and furniture displayed nicely. Prices are good too!
We ordered a specific patterned chair back in January, we got a chair today in the totally wrong pattern. Not impressed that it took 7 months to order the wrong pattern.
Vicky was very helpful. Thank you.
I have purchased several items from the slumberland store in fergus falls, and have been pleased with the help I was given in selecting what I needed. I live in Colorado and have a cottage in the area, therefore making it hard to purchase things and have them delivered in the short window of time I am there. Their service is top notch and with the added return policy has made it very easy for me get what I need.
The sales person was really nice and helped us carry the mattress we bought to our truck!
My fiance and I have been looking at mattresses for ourselves and our daughter. We stopped by Slumberland. The reason we chose Slumberland over the other competitors is because they were not lurking or hovering over us as we tried the mattresses. They stopped one or two times to let us know that they were available for questions if we had any. Also, they have a fabulous payment option which we are taking advantage of. Great customer service!
I purchased a new bedroom set, dining room table and small office desk from Slumberland in Fergus Falls. Slumberland had everything I needed.Excellent service and free delivery! So happy with Slumberland!
Very friendly and knowledgeable. Vicki was so patient with all of my questions and great to chat with, without the pressure of the sale. I keep going back because of the great service!
The only place I buy from. They always have what I’m looking for. Very nice people to work with you
Arden at slumberland has helped me twice now pick out new furniture for my house! Always great service!
My husband needed a power chair after falling down the stairs. So lucky to have slumberland in town. Bought it on a Saturday and will be delivered on Monday as he needed yesterday. Great caring people that work there.
Awesome experience and service. Polite, knowledge and willing to answer questions.
Slumberland in Fergus Falls was amazing to work with. I love that it is local. We have bought from them before and had a recliner that had a piece that broke and they were excellent to work with getting it fixed. So we decided to order a new furniture set through them. Vicki was excellent to work with through the whole process. I am a little nervous about how long it may take to get our furniture in, but that is not their fault, that is due to Covid. So far I am very happy!!!
Went there looking for 2 recliners. The store was very nice and clean. Found 2 great recliners for 200 bucks cheeper than anywhere else we had looked. Arranged delivery and payment online and spoke to Vickey for any other questions. Everything done quickly and didnt have to drive up there again. Would recommend this place!
Very easy to find something I liked for a decent price
Vicky was very patient with me as I laid on 10 different mattresses before I made my decision. Great customer service!
I think the price of the furniture is good. I am just very disappointed in the time frame of getting the furniture. Originally they told me all would be there by December. Not true. Now maybe February. Thats not acceptable. I wouldnt recommend you for that reason alone.
Stopped at this Slumberland and I was promptly greeted and helped with what I was looking for. Quick and easy. Thanks for making my shopping experience perfect.
Very disappointed actually. I was told there are no side tables with the coffee table I ordered yesterday. I was browsing this morning, searching anywhere to see if Donnison had matching tables. Yes they do, on the slumberland web site. Even when talking with the woman on the phone, she was almost discouraging my purchase as it will take a while to arrive.Now I have to try to get the side tables. Wish I could have done it all yesterday.
Good experience all around, from the buying to the delivery! Jean & Vicki both do a great job. Very nice to work with. The delivery guys did a great job as well, very personable, careful & cleaned up afterwards.
Vicki helped us today with our 2nd purchase with her! Definitely recommend!
Very friendly and helpful associates...great Presidents Day Sale prices!!
Nice selection of furniture and products. I even got a 20% off discount for my vases. I wasnt expecting it. Quick service too.
Very helpful and pleasant to deal with😊
Was happy with the purchase and the staff until 3 months later and still no couch. I made a call asking why it hadnt arrived and they said it got pushed back a month and they didnt even bother calling me to tell me. This happened two more times before I canceled my order.
This is our third purchase from the Fergus Falls Slumberland. After going to other stores they gave the best customer hands downs. We will continue to buy all of our furniture from there!
The customer service that we receive December laying furniture in Fergus Falls VA in a soda was outstanding very friendly made it a home like atmosphere and we really enjoyed it it was quick and very easy financing that we got done and we are very satisfied with slumberland
Vicki was very pleasant and helpful! The sales floor was clean and the prices where great.
Lots of great stuff to look at and very good prices was very impressed with the trip!
Great customer service, always top notch. Jean and the staff at Fergus Falls are the best to work with and communicate every step of the process! Very helpful.
The salesperson was not pushy and let us take our time in making a decision. She was well informed regarding the features and pricing of all products that we asked about. We came back two days later to make our purchase after we had time to think about it and discuss the pros and cons. We would shop again at Slumberland.
Always Helpful and Friendly!
The clerks were helpful and friendly and found me just what I was looking for!
They were able to look up and order what I wanted without any issues. Thank you.
I had a great experience at the fergus falls store with Vicki helping me. Thank you very much
Excellent service, very accommodating when we placed the order. Then the order took 3 weeks to arrive after being told it would be a week. We were told when our order came in we would be high priority and get it right aware (the delivery people knew this also as we were told.) The order came in on Thursday and were told delivery was booked up for today. The delivery guys would call us first thing in the morning to set up a time. Friday at noon we called Slumberland and were told that the delivery people were delivering out of town and would be back at 2pm. And guaranteed us that they would deliver ours first. Slumberland called us just before 5pm to tell us that they would deliver it Monday morning. They make promises that they can’t follow through with and then deny they ever said that or didn’t mean it. We are ready to cancel the order! I wonder when they will bring it on Monday.
Great service, very helpful.
Great customer service!😁
The Dilworth location was out of stock on a mattress I wanted but gave me the number to the Fergus falls location I called them and they went and checked their stock and called me right back to say they had it I drove down there, and the ladies there were very helpful and courteous I was loaded up and heading home in a matter of minutes!
Very helpful and friendly☺️
Clean store. Great service. Found exactly what we wanted and were able to take it home.
I stopped on a whim for a futon mattress but really didnt think they would have one. They had numerous! I was pleasantly surprised to see the different choices and the prices were better than what I had found online at places. I was assisted but not hounded, the right amount of help from a sales person.
Slumberland went above and beyond to immediately accommodate our unique situation. We received wonderful service and a great product!
Great Experience. Friendly staff who made it easy to do business. Prices were fare and I love buying from local businesses whenever I can.
I think my sales representative was excellent I would give her a five star, but as far as slumberland and having the products that the advertised in the paper on hand for their customers I would give you a one minus.I was in two months ago to buy furniture that was advertised in our flyer and when you get out to our store in Fergus Falls yet can’t get it for sometimes a month or two or they don’t know exactly when it’s available and I know other people and town that I’ve had the same issuesI feel bad for your sales representatives. Because I’m quite sure they work on commission and went to slumberland can’t get the products out on the floor for the customer I’m sure it’s frustrating and orders get canceled it must be very difficult for your people to make a living out there and you have some excellent sales people they just need to have the product available so they can sell it.
The service was amazing, the sales associate was very helpful and understanding of our budget. Overall excellent experience .
Helpful staff. Pretty much knew what we wanted when we arrived. Briefly looked around and made arrangements for what we wanted to purchase.
Friendly staff and medium amount of display furniture.
The experience at the Slumberland in Fergus falls was very kind, no pressure and precise, allowing me to make the correct decision on which mattress to purchase. I would strongly recommend to anyone searching for a mattress to go to the Slumberland store in Fergus Falls.
Weve purchased three mattresses and one box spring from Slumberland over the last years. We are VERY happy with these purchases and appreciate the friendly service at the store. We would highly recommend Slumberland to our friends!
Kind, helpful and answered all my questions also perfect pricing without pushy service..
Great customer service! Heather and the store manager, Jean were so accommodating, professional genuine in caring for the customer. Great doing business with them.
Vickie was wonderful to work with. I will shop there again.
So very helpful and friendly!!! Which was nice since I was placing a phone order for our cabin!! Thank you Slumberland - always a great experience and product!!
Great store to do your local shopping. Good variety of furniture and mattresses. Vicki is always so nice and friendly.
Great place!
Very disappointed! They do not stand behind their merchandise when a problem arises. Basically you are on your own.
The service at the fergus falls slumberland was good
I bought a couch there and the Cushions went flat and the back of the couch broke and I only had it for six months. I will never buy anything from there again.!!!
Very Well stocked store
When we called there she was very friendly like she ever known those for years she helped us out exactly what we are looking for. What we found online she actually found the same thing for us it will be here in less than a week a nice new table
Assistant was not that sure at first I was an actual sale. She simply pointed in the direction where the Kona drop leaf table was that I asked to see. She did not TAKE me to the item I referred to. She said they would have to ORDER one.Then I asked for 2 EXTRA matching chairs.I would have to ORDER them, too.I asked if I could just buy and take the floor sample. Yes, thats what I did. She then realized she had 2 more matching chairs in stock as well. I took those as well.She didnt want to honor my $50.00 coupon on my phone, either. But she finally did after checking with her manager.Then when I paid for everything, she OVERCHARGED me $111.00 and some change. She said she would refund that to my debit card.Im not impressed with her performance as a sales representative. Fergus Falls, Minnesota, is a small town. They always say to buy local.My actual entrance into the Slumberland was to pick up 2 table lamps and three 30 inch high bar stools I had purchased and had delivered to the Fergus Falls store location. I pur6those items in Alexandria, Minnesota and had them transferred to Fergus Falls.As you can see, I was NOT JUST WINDOW SHOPPING!!
Staff was helpful and very friendly. Walked in just kind of checking beds and prices out and ended up buying one.
I was very impressed with the saleslady. She was right there when I called her over to ask a question and very prompt to get the answer!
Great service and price. Sales rep was very helpful and knowledgeable.
Vickie did a great job of looking up things we wanted. Very satisfied with our service.
I have always had excellent service at Slumberland!
Super service jean the best thank you .buy all our furture at Slumberland in Fergus fallsThanks
We love the furniture we bought here. The salesperson was very helpful with any questions I had
Nice selection of mattresses. Salesperson was knowledgeable and answered all of our questions.
Vicki was Awesome to deal with-great service and knows her furniture well-will shop their again👍🏻
We always have a great experience with Vicki! We were able to find what we were looking for and service is excellent!
Fantastic people great help good priced
We were looking to make a big purchase for living room after a move to MN. We walked in and were greeted by a sales rep. We walked around looking for furniture when suddenly my hand felt wet. I looked and had wet paint on me AND my jacket. Why? Why would they not have a freshly painted area roped off and signs placed saying wet paint? Needless to say the coat was ruined and we bought a living room set elsewhere! Shame on you Slumberland! You lost a good customer!
The ladies are wonderful, very knowledgeable and helpful..
The people I have had work with me are fantastic. They all seem so happy to serve guests and the store is very nice.
I went in 30 minutes until closing time and the staff here helped me out with finding the right furniture for me and even stayed after close to finish with my purchase.
The best system, assistance, delivery, all around ease of purchasing furniture if any company I have used!!!Thank you Jeannie!!!
We’ve been regular customers of the Fergus Falls Slumberland for over 20 years and have always had excellent service, and been very happy with our purchases.
Quick courteous service. Polite interaction with all staff. Will be back!
Kind and very helpful.
Staff goes the extra mile to be helpful and offer selections.
Great prices, great options for a small community. There are other great options, though this is the most expansive without being expensive.
Great service, found what we were looking for
Great salesperson who was patient and not on a sales commission - unlike the mattress firm in front of closed Target. Large selection too.
Very helpful and knowledgeable.
Vicki is a wonderful sales person. Shell help you get a great deal.
Vicki provided great customer service!
Fantastic service with patience and a smile
Service were good and staff was very helpful
Great customer service. Quick & simple.
I received wonderful service from staff, but was very disappointed that it will take a month and a half or more for the item to be shipped to the store.
Excellent service answered all our questions!
Sales person was very knowledgeable and helpful!
Very helpful and reasonably priced!