I need a car stereo for new truck I bought and I have no clue what to shop for anymore. Really nice guy at my local auto zone helped me out and I got a great price on a nice unit. Ive been shopping around for couple weeks. I also made sure to grab new rainex windshield blades for winter. I definitely was expecting to spend more than I did but extremely thankful for not. Excellent customer service and I am extremely grateful for the help.
Everyone so helpful. And they didnt mandate the mask . Which is good. I see no point to have vaccinated people re- mask up
Running out of tool selections.. things being bought faster than they can stock the shelves.
The commercial parts depth. Does an excellent job.
Fernley autozone has the best team of employees especially kris pearson she is amazing and im glad to see them every time.
Every time I go in everybodys extremely helpful and willing to look up anything that I need
Pleasent countermen. Had what I needed.
Got all the auto parts you need friendly and helpful staff.
Know your car! Most Negative comments are left by people that do not know their cars or Mods that have been done to them and they get the wrong parts. This staff is very knowledgeable and I have never had a bad experience in the 3 years ive been shopping at this store.
The manager went above and beyond to help with my coolant issue. Will definitely be back and will recommend this store.
Kris is a super hard worker and super friendly.
Had the parts I needed. 2000 Dodge Ram Diesel 3500. I was traveling through and need a pick up pump. Everywhere else had to order it.
Great customer service. 10% military discount.
90% of the time very helpful
They did an awesome job returning my alternator got a new one no problem
Very helpful friendly staff!
Friendly knowledgeable staff, great place to rent specialty tools
Cris the manager is 10 stars an GREAT TO LOOK AT ALSO. while uuu guys shop .she KNOWS her sht ..
Very helpful service
Curbside service is perfect. Ordered and paid for a battery online. Called when I arrived and the battery was placed in my trunk.
Got us our car stuff
Not helpful & didnt have what I needed in stock
They have great customer service and allways have my parts ready to go.
Very professional the starter on my truck went out swapped out for a new one November 26th first bought it 2012 this time it only lasted not even a month solenoid was stuck in on position the Auto zone here in fern ly Nevada had one but it looked like it had been used the lady who was helping me said she was not going to give me someone elses problem that it should have been returned to manufacturer not for resale she had to order on and said it would be there by 3:30 today Im just waiting for her to call me when part arrives at the store I was very pleased at her professionalism very courteous
I was in a bind and John at the Fernley AutoZone was extremely helpful and understanding. His customer service meant the world to me and I cannot thank him enough. John is a shining example of going above and beyond. Thank you so much!
All the car essentials and accessories u need ....itsme itsme
The employees were polite and helpful. They make every customer feel at ease and valued.
So I went in on Tuesday night after I got off work at around 6:30-ish I needed to get a back taillight bulb and a front headlight bulb I had NO CLUE what bulbs to be looking for or the difference between all of them then one only the girls who works there comes up and helps me out with figuring out what bulbs I needed and when I asked if someone could install it for me (I’m like 9 months pregnant and my husband has no clue how to change it) she said yes! She was able to install the front one the back one I told her my husband could figure out I mainly just needed my front headlight she was awesome and so nice and sweet and it was FREEZING outside but she still helped me out I wish I got her name I’m kicking myself I didn’t ask but she was AMAZING and so sweet! I’ll definitely be going back to AutoZone for everything from now on!
I couldnt believe how helpful they were and how knowledgeable I give them two thumbs up
They had a universal attenna that fit my Ford f150 truck. saved me from going to the dealership..and saved me money...I just wish Holly still worked there..My husband and I dealt with her for years and she was the most knowledgeable person I ever talked to..I was very sad when she left..but that doesnt keep me from going to my one and only parts store..Thank you and your staff for all the help they have giving me over the years..
They went out of their way to help me. great customer service especially in todays challenging environment. Will go back for more parts.
This is my go to auto parts store. This is the ONLY place I can find my car scent Titanium Rain. The staff is always helpful & friendly.
Excellent staff and excellent service. Didnt have a problem taking payment over the phone and were very helpful when it came to returning unnecessary parts. Even referred a local mechanic who I may need to call, though I hope not. All in all top shelf autoparts store. Happy to shop here again.
They are always helpful. I just wish they carried more in stock
The staff is pretty friendly and their supply of Parts is pretty good but if it doesnt show a picture of it in the computer they wont bother to go look on the shelves to try and help you. I needed a spark plug and I wanted one heat range hotter and the girl wouldnt even go look in the box because the computer didnt tell her which one she needed I knew which one I needed I just needed to see the right thread and she wouldnt take the time to go look so I had to go to a different auto parts store but usually there is good as auto parts stores get. Napas the best. Just like a kid at a fast food restaurant couldnt give you change if the computer didnt tell him how much to give you thats sort of scenario.
Every visit has been positive. Today Edward taught me how to use the fuse tester I purchased and I changed fuses in my daughters car. He even lent be pliers to do the job. Great store. Excellent customer service!
Coolest people work theyre really nice and being local resident even helps even more
Its just an auto parts store.
Ive never had a problem at this auto parts store. Always friendly staff and prices are good
Very helpful
Awesome stuff. That is Very friendly, knowledgeable stuff. Clean environment to boot. I will always be getting my auto parts from there for now on.
Great place with fantastic employees that know what their talking about! And its clean
Great service usually has the the parts I need. Very helpful
Auto zone is a great parts store. Staff is fantastic. Always have great service!
The staff is great! I was helped promptly by a friendly staff member who helped me install a headlight! Thats great customer service in my book. I will definitely come back.
Always a good place for your cars, trucks, and other things you may like for your Vehicle..
Sondra is the very knowledgeable I will go back to Auto zone when I need Auto parts they are very willing to help you ! Thank you
Fair prices, knowledgeable. Nothing over top, but nothing below expected
Both employees were on the phone when I got there and took forever to just get some marker lights. First time there, will make sure I just go to the one in Fallon for now on. Very helpful and friendly there.
Everything is pretty easy to find and there are lots of people on hand to help you find what you need. Unfortunately, when I went in late at night to buy a car freshener, there were several members of staff hanging around and it took them a hot minute to ring me up, but its usually a great experience, if a little long for wait times.
We were in desperate need of putting on the spare tire to avoid a blow out but could not get the lug nuts off and triple A was hours out. Being Sunday, no local tire shops were available. Luckily the kind staff were willing to help us change the tire quickly to continue on our way. A huge thank you!!
AutoZone sucks much rather get my parts from oriellys
Find the gal with the tattoos! She is the best when it comes to getting you the parts you need the first time. When in Fernley, this is the best option for auto parts.
I was in need of a quick fix and know nothing about cars,they were courteous and patient and showed me what I needed to do.
Good Place, I havent had the best luck with their rebuilt parts. But still a good place.
Theyre a lil slow, but they are pretty easy to deal with.
Good friendly staff knolgable very helpful
The staff here is on top of their game. I come here often for misc parts and each time they assist quickly and accurately.
Ben is amazing. He has been.so helpful with my alternator and battery. Thanks Ben
Always excellent service, which means more to me cause I never really know what I am doing.
Nice location but normally have to go back two or three times to get the right part
Hello everyone:)I am impressed with the helpful knowledge of Holly and the rest ofthe staff here.I have no need to shop anywhere else for my parts.Thanks:)
Amazing customer service tex helped me with some car issues Ive been having will go back again 🙌
Got to AutoZone got the part which was the right one the gal was very nice
They were very helpful in finding what I needed for my car
Always friendly staff and fast service on getting me the parts I need
Sold me a caliber that was bad an wont take it back cause i threw the reciept an box away. Didnt know i was gonna need it. I had no clue that i was taking a chance of it not working.... Smh
Good service and price on everything.
Helped me the check engine diagnostics. Greatly appreciated. Super customer service.
Kudos to the store, and Henry, the store manager especially.Service and knowledge levels are truly excellent.
Good selection. Helpful staff.
Rude manager, staff ignorant. They cant even read a battery part number. Sold me a quad battery for my truck then denied it completely. After finding the receipt to prove it, they still did nothing but make excuses. Will never go there again. Ever.
Edward was extremely helpful and very thorough on customer service
Pretty nice people fair prices
New employees is slowing down process
Decent prices.Always helpful.Good spot
Friendly staff and good selection of parts.
This gal knew her stuff and she had 4 kids! I am impressed!
Friendly helpful employees at a well stocked store
Staff is always helpful.
Helpful and friendly staff.
Always nice and helpful!😊
Its go to auto parts for Fernley. Great service and speed of parts orders.
Out of 3 auto part stores in fernly and Silver Springs that I checked for a special order K&N oil filter, Autozone was the only one that told me 2 days, the other stores were 3 to 7 days guessing arrival.I was sceptical but it took only 2 days.
Friendly staff, helpful, prices on certain lubes and sprays can be comparable to walmart down the road, or a dollar or two more expensive. Motor oil is WAY cheaper at walmart, by like 10 dollars for a 5 quart.
Good friendly people and knowledgeable.
Good deals on window cleaning supplies
Went in to AutoZone today in Fernley Nv and I needed wind shield wipers and Holly helped me out. I was pleasantly surprised when she offered to put them on for me. I was quite impressed with the service I received from Holly. We have also had great service from Nick too.I highly recommend AutoZone In Fernley Nv.
They had what I needed.
Great place, friendly and knowledgeable manager
Good people friendly people helpful to
Very friendly and helpful!
Great customer service.
Good prices on motor oil
Very helpful employees
Knowledgeable staff, good service
Bad customer service from pne of the ladies that work there rude over the phone
The store in Fernley, has a untrained staff!