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Hines Mobile Automotive Repair LLC
6614 E Lush Vista View, Florence, AZ 85132, United States
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Hines Mobile Automotive Repair LLC

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Mi
Review №1

Mike was awesome! He was very professional! His knowledge of my vehicle expelled all of my concerns. The fact that he is mobile came right to my house made things so convenient and so easy for me as I am a disabled female. I will always use his services from this point forward and will recommend him to my family and friends! I cannot say enough good things about Mike very knowledgeable very kind his customer service was outstanding! Will always use his services from this point forward! Thanks again Mike you are awesome!

Pr
Review №2

Aaron is very professional his work is amazing.. he is the only mechanic I trust to work on my car and he his prices are great and comes to you.. I will never take my car anywhere else and I tell everyone I know.. thank you Aaron for your hard work..

Je
Review №3

Aaron is awesome. I can’t say enough good things about him or how valuable his service is. I had never used a mobile mechanic before or considered it, but living remotely has limited options. I asked around my neighborhood group on Facebook and was given his company. Boy am I glad I gave Aaron a try. I first used Aaron two years ago when I had to have my starter replaced. I used him again about 6 months ago to have my brakes replaced and today, it was my alternator. Each time Aaron came to my home and provided those services here, no waiting in a waiting room all day so that in and of itself is priceless. But best of all is the quality and the prices he charges, which is well below what it would cost at a dealer. He really can’t be beat. He is professional and he is honest. This might be the only car mechanic I have ever met that I have trusted. So if you find yourself looking for an honest mechanic that comes to you and costs considerably less than a dealer without sacrificing quality, this is the place to call. Five stars all the way.

To
Review №4

Im really not a big fan of this whole review process and rarely write any unless Im giving 5 stars for service. Sorry that this is going to be so long but everyone should know what theyre getting into here if they choose to use Hines in the future.If I were giving a review to Hines for the initial work that they did I was extremely happy with them. Several weeks later we scheduled the 2nd part of the work to be done that required the use of a lift to replace seals, hoses and gaskets. I was informed by the owner that the work would take a few days and he said that they had the lift and asked me to drop the vehicle off on June 24th. Seeing that I wasnt able to just take off of work I had to rent a car until the work was completed. I checked in with the owner on Wednesday the following week and he said that it was just going to take a few more days and told me that it should be done on Friday or the following Monday (5th of July). I asked him to give me a call on Friday with an update but I never heard anything so I contacted him and was told it wasnt done yet. After not hearing anything from anyone at Hines I finally started calling and texting both the owner and the mechanic that was doing the work to get a status. Finally late on Thursday the 8th of July I received a text that the work was completed and I could pick it up anytime the following day. I spoke to the mechanic and made arrangements for the vehicle to be dropped off at my home the following morning. Once the vehicle arrived I asked the mechanic to go through everything they did before I made the payment for the work. He looked at me and shook his head. What do you mean? He told me nothing had been done, that the vehicle just sat in front of his house for the past two and a half weeks. I was really upset to say the least! The rental car alone cost me over $1,000.00 for the 2 1/2 weeks and still nothing was done to fix the issues even though the owner led me to believe that it was just taking longer do to the amount of time some of the repairs were taking and then led me to believe that everything had been completed and the vehicle was ready for me to pick up.I sent a text to the owner telling him we had a big issue and he wrote me back Whats that? I told him none of he work had been done even though he told me differently over the past 2 1/2 weeks. The only response I got back was, Sorry man, take it somewhere else. We couldnt do it. Sorry for wasting your time. So here I am, stuck with over $1,000.00 for car rental and a vehicle that still needs repairs which are going to force me to get another car rental. Very unprofessional and the communication is horrible. All they had to do was let me know right away that they werent able to do the work and we could have avoided all of this.

Me
Review №5

Aaron is great! We have used Hines for years. Always goes above and beyond. We recommend Hines to our friends all the time. High quality work at very reasonable prices.

De
Review №6

The mechanic Angel was very friendly and polite. I will use these guys again

An
Review №7

I needed a ignition switch replaced on an older Honda. They worked around my schedule and way below dealer quote.

Aw
Review №8

Never showed up, never repplied or called to cancel service.***I am trying to add a screenshot with our conversation through text messages. You were supposed to go to our work, and do the service there. But of course I will text you again so you can refresh your memory.

Sa
Review №9

I have been using Hines Mobile Automotive Repair for many years, and often recommend him to family and friends. Aaron is a phenomenal mobile mechanic that I trust completely. Honest and incredibly convenient -- he always goes above and beyond. I suppose the reason his prices are astonishingly low is because he doesnt have the costs involved with maintaining a traditional brick & mortar shop.He recently completed a complex repair on my Rover just hours before I had a very high altitude road trip though the White Mountains while snowing. As I was driving, the check engine light came on. He texted to assure me it was simply the computer systems resetting and that it should go off, stay off -- and that I wouldnt have any drivability problems. Additionally, to give me peace of mind, he texted that if anything were to happen that he would personally drive out to help! This was beyond comforting as I drove through the snowstorm. Aaron is a class act.I highly trust and recommend Aaron, and hope his business continues to prosper.

Ma
Review №10

The mechanics knew exactly what to do to turn our Service Engine Soon light off so our truck could pass emissions.We wont hesitate to use their services again.

Ka
Review №11

We called Hines Automotive to take a look at our hummer, they came out fairly quickly within a few days, addressed the issues and fixed them. Very honest, excellent pricing and quality work. You can tell they have a lot of integrity and care about what they are doing. Thank you so much Hines for getting our hummer up and running again!

De
Review №12

Hines Automotive has serviced my vehicles for years!Always happy with their honest and reliable service.Won’t take my vehicles anywhere else. Thank you Hines Automotive!

to
Review №13

Unbelievable great service.Very intelligent tech. Fix problem and even noticed things not done by mechanic at a garage.VERY REASONABLE!!!! Had Hine come a second time to work the air conditioning WOW it gets cold now. Far better than taking the vehicle to a shop or dealership. Honestly it is unbelievable how completely the car is checked over to your satisfaction. The pricing is so much more reasonable than a dealership. Plus you do have to smell tires or chemicals from a shop. Call Hines once and youll be hooked for life!!!!!

Co
Review №14

First time working with Hines Automotive today and it wont be my last. Called around 10 am to have someone come look at my work truck and Aaron said he could be out later in the afternoon!! Showed up at 4:30-5 pm and diagnosed the issue of bad fuel pump called with pricing and had it replaced by time I got home. Great prices great service and now back to work!!

Je
Review №15

Aaron and his company have made my life so much easier! Im a very busy person, my schedule is very demanding and I dont have time to take my car in for regular scheduled maintenance. Fortunately upon meeting Aaron and hearing his business of being a mobile mechanic, this issue has been resolved. Not only that, he seems a very reasonable and trustworthy person which everyone knows honest mechanics can be hard to find! On top of all that, his pricing was very reasonable. There is no reason NOT to call and get your work done by Aaron and Hines Mobile Auto Repair. Convenient, reasonable and honest. Thanks Aaron!

Ka
Review №16

Ive used Aaron and referred him to other people. My car had an issue again recently and I was telling a co worker my mechanic wasnt available and he said I know this really great guy. Its was Aaron. I had referred him to Aaron last year.Everyone loves a mechanic who isnt just really great at what they do, but has integrity too!Its rare and with Aaron you get both!

Da
Review №17

Stu & Linda San Tan ValleyAaron showed up within an hour of calling to do a diagnostic on our van.He was very professional courteous friendly and had our air condition fixed for us before he left. This guy is AMAZING & Super Smart!!!He knows his stuff gets right in there and gets the job done!!! We will be calling him again for our other vehicle and referring him to other family members. Recommend to anyone who wants a mechanic you can trust with very reasonable pricesAaron is the best hands down he doesnt mess around and you wont be disappointed in his skills!!!Thank You again Aaron

Je
Review №18

Aaron just left after completing an oil change and transmission flush. He is fantastic. Totaly competent and honest. Found stuff I already knew about and he was totally honest about whether the things were an immediate fix or not. Highly recommend Hines Mobile Repair.

JO
Review №19

If you want great service call Hines Automotive. My experience with them was a positive one. Aaron fixed the car right the first time. That is why I have used him again and again on different cars. Aaron is honest and a very hard worker with great results. I wound recommend him.

Ph
Review №20

Aaron came out to check over my wifes car. I went through it and had an issue I could not solve. He went above and beyond spending time behind the wheel to try to diagnose the issue. Great guys.

Br
Review №21

Aaron replaced a track bar, ball joint and driveshaft U joints on my 2012 F-350. Very professional, hard working, direct to the point and knowledgeable about the mechanical field. I highly recommend Aaron if you are seeking mechanical help or just preventative maintenance on your vehicle. Thank you Aaron for your help.

Er
Review №22

Hands down the best mechanic Ive ever had the pleasure of dealing with. Honest. Affordable. Kind. Aaron goes out of his way to help you out and get you back out on the road again. I personally have only had 2 dealings with him but will keep coming back to him. I love the fact that they are traveling mechanics. Makes everything so much easier! Thank you for the above and beyond work!!

Jo
Review №23

These guys rock. Showed up right on time, and knocked out a very difficult job . Same day service. Aaron was awesome. I have finally found a professional mechanic that I can trust. Realistic and super reasonable rates. Will only be using Hines for all my automotive issues in the future.

Th
Review №24

Just got my car fixed by Aaron. He was so helpful by working around my busy schedule. This is my second time using Heins Automotive and both times I have had a great experience. Thank you Aaron for the amazing customer service you provide🙂 I definitely would recommend them.

Jo
Review №25

My car wouldnt start one day for no apparent reason. He came and diagnosed that it needed a new fuel pump. It was comparably priced as other shops. He replaced it relatively quickly.

Sa
Review №26

Super satisfied and happy with our service from Hines. Aaron was extremely professional and great priced. I will recommend his services over and over again and will use him again for my car needs!Thank you for the awesome service!

Da
Review №27

Hines mobile repair is great. Their prices are extremely competitive and the workmanship is perfect. I have used Hines for routine maintenance and a few big repairs including replacing a wheel hub and replacing front struts. They even helped when I lost the key to my locking lug nuts. I highly recommend Hines for all your automotive repairs.

Th
Review №28

Aaron came highly recommended. Did an amazing job. We did need a part that needed ordering and as soon as it came in, Aaron came back to fix my car. Did a very clean job doing the repairs in my garage. We were very satisfied! Would definitely call him back. 👍

Mi
Review №29

Great service and will absolutely use him again. He has great prices and the convenience of him coming to our home was priceless.Appreciate the work!

Dr
Review №30

Dear Friends & Neighbors...I wanted to take a moment to thank Aaron and his Dad...for the great service and attention to detail I received. My AC on my Ford F150 wasnt working...so I called Hines Mobile Auto Repair...I had never done business with them before.My call was returned...I explain the situation, and Aaron came out the next day. It seemed my AC belt was worn and has come off the pulley and need to be replaced. Aaron had to order a new belt.A couple days later Aaron and his Dad came out and had my AC going and I havent had any problems with it since. I highly recommend Hines Mobile Auto Repair...and should I have a need for more work to be done on my truck...Ill definitely be calling Hines. Great service, professional and friendly...and reasonable pricing...cant beat that.

Sh
Review №31

Aaron is GREAT!!! The prices are great and they come to where ever you are. Work is done professionally and quick. Do not have to drop your car off anyplace. Hines Mobile is GREAT!!! We will use them for sure when ever needed. Thanks Aaron and your helper for the great job!!!

Li
Review №32

Aaron has always taken great care of my car, offering low rates and excellent service. I can trust him to bring honest about any repairs and not worry that he is charging me for something that really doesnt need to be done. Best mechanic I have ever had, very reliable.

Br
Review №33

Aaron has always been courteous, professional and honest. His prices are great and I feel good about trusting him to do what he says he will do. He is good about communication as well.

Wa
Review №34

I’ll start out by talking price point. We went to a shop and they quoted us just under$2300 (2day job) and we decided to get more than just their opinion. Hines came out and fixed the same issues(in our driveway) for just a shade over $800 and in about 4-5 hours. They were very professional, prepared and courteous. We will surely be using these guys again. Thanks guys!

Ed
Review №35

The boss (Aaron) was nice on the phone, but is really a jerk in real life! The tech (JR) is very nice. Price was fair, but a job that should have taken a professional 2-3 hours, the tech, after 1.5 days, still wasnt half done, so Aaron was pissed at the situation/tech/me, he wanted to just finish the job quickly (didnt care whether or not it wasnt done correctly, just wanted it done so he can collect his money). Anyway, after he got super pissed, he just slammed down the money I paid (refund) and said, good luck finding someone else to do it, were out of here! Left me stranded. So, I spent the next 3-4 hours finishing the job perfectly. So glad it turned out the way it did. I did NOT want to pay this hot-head to hack/quick-fix/duct-tape the car back together again as he wanted to do. Also, when the tech was on the phone with Aaron, telling his boss that he needed a part and asked his boss to maybe look the part up, I overheard Aaron say IM NOT GOING TO WASTE MY GOD-D@MN TIME LOOKING FOR A PART, HE CAN WASTE HIS TIME DOING, NOT ME!!. Yeah, Aaron is nice to your face in the beginning... but BEWARE... this is just a front... a business front... the real person is arrogant, impatient, just out for a buck, and youd better hope your job goes smooth else youll see his TRUE colors. So, based on the competency of boss/employee, and the owner being truly a jerk, unless you just want a $40 oil change or something, I would strongly suggest using a different mechanic!

yc
Review №36

Their customer service is fantastic. Aaron is great at explaining what is wrong with your car and what needs to be fixed sooner than later. His prices are always reasonable. I highly recommend this company for all your vehicle fixes and regular maintenance :)

Jo
Review №37

We had Aaron come out to repair a vehicle tonight and we were very pleased. I will definitely have him back in the future for another vehicle. He did great work and took great care on the repairs, and his price was more than fair. Thank you Aaron and Aaron!!

Ju
Review №38

Our Hyundai made a loud clanking sound yesterday morning. Called Hines Mobile. Aaron scheduled us in quickly. He arrived early. He looked over the car throughly and gave us the diagnosis. I was amazed that having a mechanic come to my house cost me less than it would if I would have taken it into a shop. Not to mention all the hassle it saved me since the car wont be driven anywhere for a while. He was friendly, knowledgeable. He explained everything so we could understand it and was detailed in his diagnosis. Very happy with the service. Highly recommend.

Vi
Review №39

They have no problem leaving you high and dry in lieu of their 50$ service fee. Purposely putting the job off for another day in order to collect an immediate diagnostic fee. Ex service members deserve a bit better then this and I implore my Service Branch members to steer clear. This isnt what I signed up for.

Ma
Review №40

Nissan armada was leaking fluid and stopped running. Scheduled a next day appointment and Aaron showed up on time and was very honest and professional. Found out in just a few minutes the leak was coming from a damaged transmission hose. Also gave some great advice for other issues I was having as well. Would recommend Hines to everyone I know.

Sa
Review №41

Seriously the best place to get your car fixed. Not only is it convenient to have them come to you, but they always leave my car better than when they arrive. We will definitely be using Hines from now on!

La
Review №42

Aaron Hines is awesome. He has made several repairs for me as well as for people that I have referred him to, and we have all been very pleased with his work. A+ service, fair, reasonable, prompt. You wont regret calling Hines Mobile Auto Repair!!

Ma
Review №43

Aaron was great! Fair pricing and no surprises. He replaced the starter on our 2006 Nissan Armada and its back to running great! Highly recommend Hines Mobile Repairs!

Sh
Review №44

The service is always great and they are very fair on their prices. I have had gone to them for car troubles twice now, and my family always go them. Everyone has always been super helpful and there is not one negative thing to say about them. I definitely recommend them to anyone who is going through car issues!

Te
Review №45

Aaron hooked me up by replacing my rear brakes on my Camaro. Saved me $150 off two quoted companies. Cant beat spending time at home while my car is being fixed. I will definitely use this company again!

Li
Review №46

I’m a repeat customer. They are courteous, quick to reply, fair prices and quality honest work. I have recommended Hines to friends and family and will continue to do so!

Ro
Review №47

We have been using Hines Automotives Services for the past 2 years. We are very happy with their work. They have done everything from heavy drive train work to suspension. They have also, gone out of their way to help us with minor emissions issues. Overall, very professional and great people to be around. We will continue using their services with no hesitation.

We
Review №48

Hines auto was helpful in getting my water pump replaced. They worked within my schedule and communicated throughout! I appreciate all the hard work.

St
Review №49

It was such short notice but Aaron and his guy came to my house and fixed my car. Not only he fixed it, but he also took the time to give me tips about taking care of regular maintenance to the car. I really appreciate their services and already recommended him to my friends and family! Thank you so much guys! Youre a life saver!

Ma
Review №50

The Hines crew have been amazing at working with us and fixing our vehicles. I called the other day and they were out next day fixing an oil leak and replacing a harmonic balancer. Price wise, they beat the estimate from the inexpensive shop down the street and they come to me to fix my car. Wow, what a great service!

Jo
Review №51

Very professional. Puts 100% care and effort into each job. Always have good communication and flexible to meet my needs. The absolute best

Er
Review №52

I have had Aaron with Hines Mobile Automotive working on my cars for several years now. He does a good job and charges fair prices.

As
Review №53

This experience was by far the best I ever had dealing with car issues! Erin was very professional and did a great job, He was very honest and explained everything to the T! Will be doing business with them again!

Be
Review №54

Aaron has saved me more than once in last couple of years from auto crisis.My car and I appreciate that he makes himself available on short notice, comes to me evenings and weekends, fixes the problems right the first time and is very reasonably priced.He is always my first call.Give him a call and let him tackle your car issues.

Wa
Review №55

I use hines to service all my company trucks. They do honest work at a honest price. On a few occasions they have even fixed our broken down work trucks and got them up and running that same day so that we were able to get back on the job ASAP

Ch
Review №56

Ive used Hines so many times and on several different vehicles of my families and they always seem to be the most affordable, reliable, and trustworthy mechanics around. I love so much that they come to me. Ive broken down and theyve had me back up and running in less than about n 90 mins while I went to where I had to be. These guys rock an I WILL be calling them again!

Am
Review №57

They did an excellent job on our car. The work was amazing. Also has real good prices.

Za
Review №58

Since moving to Arizona last year, Ive had a lot of bad experiences with oil changes on my car. Hines provided the best experience for me. I paid less than I had for previous oil changes and with that they saved me the time of going to the shop, worked with my schedule, and kept my car clean. Hines will be doing all repairs/oil changes for my vehicle in the future.

Wa
Review №59

Aaron did an amazing job fixing my moms car! So prompt and professional. I highly recommend Hines Automotive for all of your car care needs!!!

S
Review №60

I have had a great experience with Hines automotive. Professional, fast at getting the job done. Came at scheduled time, and fix my car, I would recommend them to any one. Thank you Hines, glad to be a customer.

Mc
Review №61

Honest quality work

ja
Review №62

Hines mobile auto is a very professional group of mechanics that really know what they are doing. They are very detailed in the inspection process to target the problem, fix it and follow up to see how my Murano was rummong after they did a major repair. Ill use Hines again for future repairs!

Ro
Review №63

Aaron has been repairing a our vehicles for a few years ago, and has gone above and beyond more times than we can count. He has responded to vehiclen situations of ours all over the Valley at times, coming to us or immediately walking us through things by phone. Personal service you cant get anywhere else, and always the best price around!

Jo
Review №64

Great work! My sons car is running thanks to Hines mobile mechanic. Aaron is the best, more work for Hines from us.

Cy
Review №65

I have called Aaron twice now and both times he has always responded back in a timely manner and helped me get back on the road as quickly and painlessly as possible. He is always fair and professional. I will only trust Hines for all of my repair needs.

Je
Review №66

Aaron is great! He has fixed and kept both of my trucks running. He’s fair and provides excellent service!

Jo
Review №67

I have used Hines Mechanical Services a couple times now. They show up when they say they will and stay until the job is done! I had a bunch of work that needed to get done to my truck and these guys were 1/3 the price of the larger shops. I havent had any issues with the work and recommend them highly. They can do almost any job your car or truck needs.

Ty
Review №68

Aaron is the man. Always takes the best prices, always fast and great service! Been using him for 2 years now, and I wouldnt go anywhere else.

Ke
Review №69

I have been using Aaron for a few years now and I have never been disappointed. He always has done excellent work at an affordable cost and we will continue to use him!

Ke
Review №70

Great service at reasonable prices and very knowledgeable in automotive issues. Came out quick and figured my issues out really quick

Ar
Review №71

Great service. Very friendly and priced very reasonable.

Kr
Review №72

He came to my home to fix my sons car alarm because car wouldnt start after another mechanic messed up everything he does great work is very honest and fair on his prices I will definitely use him again to repair my other vehicles great job

El
Review №73

Id like to start by saying thanks to Aaron and his other team members for their hard work and understanding. Especially when it comes down to fixing a car and as a mechanic you have to listen to your customer and their car so that you can trace the problem and fix it. These guys do that, and as for time, they always work hard to fit you into their schedule so that at the end of the day your car is fixed and ready to roll! Now whats more impressive is that Aaron and his team dont overcharge you. They are honest about how much it will cost to fix your car and when they fix it the job is done well. My car is an 04 and it comes and goes with problems and ive probably called these guys out here numerous times, but each time my car is up and going with no reoccurence of the same problem whatsoever. I highly recommend Hines Mobile for your car!

Ja
Review №74

I love having Hines come out to work on my vehicles he has worked on everyone of my vehicles and I will continue to have him do so he is one of the very few honest mechanics that I have delt with and is always very nice and respectful when I ask questions the best will recommend to anyone who needs a good mechanic

De
Review №75

Excellent service, efficient and courteous. Would definitely recommend him!

J.
Review №76

Super fast and cheap.

ne
Review №77

Mr. Hines is a competent professional. Friendly, always answers customer questions. Arrived on time for his appointment and stayed on site making diagnostic tests until he was certain what the problem was and the solution. Aron probably saved me near 500 dollars by my not having to take the car to a dealership. Thank you Aron

Ja
Review №78

Hines automotive, they are so awesome and professional. The hines team are very reliable when comes to providing services, l will always use hines automotive and you should to.

Ja
Review №79

Do amazing repairs at reasonable rates. Always on time and very personable and knowledgeable

Ma
Review №80

Friendly, fast, and very affordable. We received great service!

Ca
Review №81

Great work, quick turnaround, great prices and amazing customer service.

Ro
Review №82

Cant even explain how happy I am with there service. Dont waste time with the other guys these guys are the best.

Br
Review №83

They showed up on time. Very polite got my car diagnosed and fixed with great prices.

na
Review №84

Pleasant, efficient and reasonably priced work.

Ma
Review №85

Thank you for the fast car repair at an affordable price!

Ni
Review №86

Had us up and running in no time at all very thorough and professional.

Ja
Review №87

A++ Great Work, Fast & Affordable. Theyve gone far above and beyond every time weve used them!!

An
Review №88

Affordable and honest, always on time and they dont bs you great people to use I will to continue to use them

Ro
Review №89

The best customer service ever, Amazing work on top of it!!! Thank you guys

ba
Review №90

Great mobile car repair service.

Ki
Review №91

Great service all around great guys

Jo
Review №92

I only met the one guy,,,I had a bad alternator heard about Hines, decided to give them a try talked to Aaron I knew right off the bat he knew his stuff, he came out that afternoon fixed my car, checked everything before he left, price was better than reasonable,,,( cant beat the curb service, came to my house and fixed the car ) Im no longer looking for a mechanic, done found one,,,thx again Aaron

BR
Review №93

Cant say enough good things! Got me back on the road in a pinch and went above and beyond for this cash strapped customer. CALL HINES!

Th
Review №94

Exceptional service!!

An
Review №95

Excellent Service

Information
100 Photos
95 Comments
4.8 Rating
  • Address:6614 E Lush Vista View, Florence, AZ 85132, United States
  • Site:http://hinesmobilemechanic.com/
  • Phone:+1 480-776-9352
Categories
  • Brake shop
  • Auto tune up service
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:Closed
  • Sunday:8AM–8PM
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