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Party City
7646 Mall Rd, Florence, KY 41042, United States
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Party City
Comments
Ja
Review №1

Friendly folks, good prices, clean store.

A
Review №2

Not alot of options for children costumes. They got rid of the wall selection for babies and kids.

Ri
Review №3

Very fun place for Halloween.Kids had fun looking for their costumes.

As
Review №4

Shelves were pretty empty. Need to restock more. Decent prices.

Sh
Review №5

Had alot of stuff but needed alot more variety of different things nothing for twins nothing there prices were to high

La
Review №6

Nice store. Good selection of birthday party themes

Ja
Review №7

I wish Halloween items were put out a little sooner than they are. What they did have out was alright.

De
Review №8

Always have what I need for parties

Bo
Review №9

The curbside ordering/delivery nonexistent.I ordered, the finds were withdrawn from my account immediately after submitting my order.The prompt stated pickup for 2pm. I was there at 2pm.I called the number which I found out was a landline. I waited for an associate to answer to be told well be right out. 20 minutes later I went inside, pulled my own items, waited in line. Only to be told, item out of stock so they didnt pull it.How was I holding my items and more were in the rack?Then two more associates came over? Im upset as they are stealing as my money gas been removed from my account two hours prior. Only to be told the item is out of stock that I have in hand from their shelves? Then she laughs and says yeah, you called! I figured you would be in! Like wasting an hour of my life is funny? I was beyond patient. After numerous calls from my kids at home waiting for me, I was very frustrated. Then find out, the teller ignored the situation versus attempting to resolve it? Then let me sit parked outside the curb so long!??My solution: I will NOT be patronizing Party City for six of my childrens Halloween costumes, or party supplies as I have in the previous years!!Be Blessed!The associate who answered my call doesnt know how to critically think and ask for help when she doesnt know an answer. Ignoring the issue doesnt solve problems.

An
Review №10

Extremely small selection and store was a cluttered mess.

Ky
Review №11

Great selection of costume and party favors. Had everything I needed for Halloween in a pinch. Even had the supplies to make some simple Steampunk Gear.

Mi
Review №12

Great selection of birthday party supplies

Mi
Review №13

Even though covid is here, you can definitely find what you need for any party

Au
Review №14

They should have miraculous ladybug party stuff

An
Review №15

Clean store, great selection and helpful staff.

Ch
Review №16

Friendly service, prices are somewhat questionable

Le
Review №17

They are VERY rude. Don’t waste your time.

Sp
Review №18

Great place for Party supplies, very many different varieties of candy, balloons, and piñatas. They also carry a lot of childrens favorite characters from Disney to Nickelodeon. Its always our go to place for fair priced party goods.

je
Review №19

Best place to get party needs loyal customer

Gu
Review №20

Great store for party items. Only down side is when online pre-shopping before going to store, and item is not in correct isle or in store at all. Overall great place for all items PARTY!

Sy
Review №21

I called today to ask about Halloween costumes. I called 6 times and every time someone answered they would hang up almost immediately. When I did have someone finally talk to me, I had the girl tell me that she couldnt check on the costumes because she would have to go to the back and she was on register and then she hung up before I could even get a word in. I work retail as well and realize it can be busy and stressful, but this is just flat out bad customer service. She could have at least asked to put me on hold until an associate could assist or asked me to call back at another time. I wouldnt have minded that, but instead she just decided to hang up on me. Very disappointed in Party City.

Su
Review №22

The staff was great. The manager wasnt. They were out of several costumes. My fault for waiting so long to go. I was helped by 2 wonderful ladies! They were finally able to find me something I loved. The manager wasnt nice about them taking so much time. But Im very happy they did! Thanks girls!!

Ti
Review №23

7/31/2020 You must wear a mask. Their shelves are pretty bare right now but they have a hiring sign up so maybe they will restock soon. If youre going in for specialty things, it is a bit pricey but you can find some deals in there every now and then. Clearance area can be a treasure trove sometimes. The staff are ok. Polite and keeping their distance which makes sense 🤷🏽‍♀️

El
Review №24

Great place to get party balloons

Ar
Review №25

Lack luster. Only time it really shines is Halloween.

Ti
Review №26

Pretty neat experience

An
Review №27

Went there for Halloween costumes selection wasn the best but had costumes

6-
Review №28

Lines were really long but i managed to get in, find what i needed with help and get out within 30 minutes. Staff was extremely helpful and quick. Would definitely go again.

C
Review №29

Always find what I need and more. They even have a buy online pickup in store option to make shopping easier.

De
Review №30

Staff is quick and super sweet and the store is set up so everything you need is easy to find it. And the store is clean. And we even went the day after Halloween so everything was marked down. But it was definitely organized. And it was our first time there and everybody was super super nice

Ja
Review №31

Awesome

Vi
Review №32

Good service

Le
Review №33

You can find all the accessories for every color of costume. Great party supplies and great staff.

Ka
Review №34

Not like I remember

Gl
Review №35

They always have what we need for our party. The management and employees are always attentive to our needs and everything including napkins down to the smallest detail for our parties, they always have it. Its truly amazing that this place has everything under the sun that you need for a party and great service when you need it. I was in a rush one day to get something I couldnt even find it cuz I was in a rush and the manager there knew exactly where it was I got it and I was out less than 5 minutes. Now thats service.

Wh
Review №36

Party city has Everything you need to get ready to have a party. Prices are cheaper than anywhere else even the dollar store. Not to mention tons of candy even unique candy thats hard to find. My daughter is having a frozen theme party and we needed rock candy sticks for decoration and party bags and I couldnt find it anywhere. Party city was the only place with it in stock and in every color. Awesome store awesome prices and awesome employees

Te
Review №37

Very cool! Found stuff for birthday party. Small class kindergarten gifts for teacher to give out for homework ect. Holiday stuff. Cheap to exspensive wide variety.

Di
Review №38

Great Halloween selection, prices are average-slightly above average. My grandson loves the puck 10 pieces of candy for $1!

Je
Review №39

Girl working was very nice and helpful ! Pleasure to work with on our visit !

An
Review №40

Thanks to John and his staff for being so accommodating! I’m a loyal customer!

De
Review №41

Charlie runs a great store. Their selection is the best!

So
Review №42

Loved it, great customer service.

Da
Review №43

Not sure why so many negative reviews here. Sure the cashiers arent super knowledgeable, but its a party supply store come on. When I come here I already know what I need and am not looking for hand-holding. My family loves buying our party supplies here.

Be
Review №44

Great selection of party supplies. Didnt have a lot for a space theme specifically but I was able to find several single items to make it work😊

Gi
Review №45

Ally helped us find everything we needed for our party. She was very kind and helpful! Thank you!

El
Review №46

Party City has grown significantly since the last time I visited a store in 2012!Well stocked with friendly staff.So glad I went here for last minute decor!

Mr
Review №47

Was looking for pooh bear baby shower invitations. Found nothing pertaining to pooh bear.

Tr
Review №48

I’m upset because they don’t give refunds meaning I still have to shop at they store when I can possibly find something better I got a custom yesterday morning from them the out fit didn’t blow up as it should and now I have a over 50+ Dollar credit with them I will no longer shop at this location or any other for that reason

Ra
Review №49

Great place for getting ready for a birthday party or any other occasion

Fa
Review №50

Great selection of costumes and party supplies good prices

St
Review №51

Thw employees there know there stuff with the beers. Awesome service. Always willing to answer questions.

ma
Review №52

All your party needs are here in and out.

Am
Review №53

LOVED how they had costumes done, no going through a mess to find one they have pictures in a wall and a nice employee to help

Aa
Review №54

They have alot of selection and party supplies you wont find anywhere else. Tons of Disney shows. The store is huge and has large aisles. Great selection. I rated low because a simple 18 mylar balloon is $5-20 and everything in there is about %25-50 higher than it should be. A 5 pack of junky kazoos should not 4.99 Disney sticker or not.

Wi
Review №55

They have a lot of cool stuff and not bad prices, if ur looking for anything for a party thats the place to good, any party they have it

Cy
Review №56

Employees were very helpful! Got us in and out quickly!

de
Review №57

Fine but lg. Bow was 6 dollars went next door got one 1.00 granted not big as the other, plenty big for what I needed.

Tr
Review №58

Girl at desk was helpful and things were easy to find.

Br
Review №59

My last visit was a big waste of time due to false advertisement. The tv ad said table cloths were 2 for $1 and when you go in they tell you that you have to spend $20 to get that price . so see ya later.

Li
Review №60

Like to get birthday stuff here... Be careful some stuff is very overpriced

Fr
Review №61

Store was a disaster all the items were disorganized down around the floor. Personal were unhelpful.

Da
Review №62

Always find what I need at party city...

Ge
Review №63

Great place to find your Halloween needs and your party needs my only one place that I shop for party supplies best party store in town

Ch
Review №64

I didnt get anything just looked around. They are pretty expensive but if your looking for something specific if they dont have it you dont need it. God bless

Da
Review №65

Chris, the manager, was behind the front counter (along with three other associates), choosing NOT to engage with the fact that there was a line of customers and only one cash register operator. Wow. Time for a career change out of retail, Chris!

Ch
Review №66

Was advertised that they had Ramadan and Eid decorations but none were to be found online or in stores highly disappointed

to
Review №67

It was nice and had halloween selection, tho, could not find my needs

An
Review №68

Had a great bday party because of this place

Ro
Review №69

I found the Cowgirl hats that I was looking for even though I called and the associate said that they didnt have a certain color. When I arrived, they had the black Cowgirl hats that I was looking for.

De
Review №70

To pricy.

Je
Review №71

Awesome selection but they clearly mark prices up to compensate for it.

Ro
Review №72

A great place to shop for party but not real good customer service

Ti
Review №73

Great prices for birthday decorations

Ma
Review №74

Love this place, Friendly & helpful staff! Lots of items & varieties to choose from for many different occasions!

me
Review №75

Birthday themes are good, if they have the one you are looking for.

Ni
Review №76

Always love coming here! I could be in here for hours.

Ce
Review №77

Its nice however didnt have kuch birthday itwms for smaller children. Mostly just alcohol

Am
Review №78

Lots of stuff.

Jo
Review №79

Good prices and decent quality of merchandise.

Ke
Review №80

Pretty good selection. A bit pricey but not too bad.

Mi
Review №81

They helped me find my kids costumes, they were quick and friendly! Great experience!

Na
Review №82

Everything we asked for we were able to get.

Ti
Review №83

We found the right costume for Halloween

Mi
Review №84

Lots of stuff, best to get items on sale.

vi
Review №85

If you are looking for Boone county high school graduation party supplies this is the place to go

Co
Review №86

They had almost everything I needed for my little girls party, and the staff was friendly.

Mi
Review №87

Great little party supplies place

Le
Review №88

Found the perfect costume for my son

Sa
Review №89

Kinda over priced but staff is nice

Do
Review №90

Overpriced party and decorations items. Good place to turn to when in a crunch.

Jo
Review №91

Reasonable selection and prices, service is okay.

As
Review №92

I dont feel like they have a large variety of decorations to choose from for gender reveals and baby showers.

Ke
Review №93

Staff is always friendly and helpful.

Lo
Review №94

Had a huge selection of different decorations too choose from

Ch
Review №95

They had the liquid latex I needed. The end

am
Review №96

Out of every theme my daughter wanted. Rude and unhelpful staff. I will not return.

Sa
Review №97

Big selection and friendly service

Be
Review №98

Lovely variety of party things.

Jo
Review №99

Just a great place to shop

Do
Review №100

Not enough cashiers

Information
61 Photos
100 Comments
4.1 Rating
  • Address:7646 Mall Rd, Florence, KY 41042, United States
  • Site:https://stores.partycity.com/us/ky/florence/party-store-pc5179.html?extcmp=GMBlisting_KY_PC5179_organic
  • Phone:+1 859-594-2035
Categories
  • Candy store
  • Banner store
  • Party store
  • Costume store
  • Invitation printing service
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–9PM
  • Wednesday:8AM–8PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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