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Longshore Cycle Center
913 Mitchell Blvd, Florence, AL 35630, United States
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Longshore Cycle Center
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Ra
Review №1

I RECENTLY WENT TO LONGSHORE CYCLE CENTER TO HAVE MY SUZUKI BURGMAN 650 TRIKE SERVICED AND THEY ARE SO GREAT IN GIVING YA THE SERVICE NEEDED . I SURE DO RECOMMEND ANYONE NEEDING A MOTORCYCLE OR IT TO BE WORKED ON TO SEE THE GREAT STAFF THERE. I LIVE IN TUPELO, MS AND WILL BE GOING THERE AGAIN !

Sy
Review №2

Walked in and rode out on a brand new bike in less than an hour. Fantastic service everyone I spoke friendly, happy and genuinely seemed to want to help! If you’re looking for a motorcycle dealer I couldn’t recommend a better one!

St
Review №3

We had such a great experience with all of the staff at Longshore Cycle Center. Brent and Jake were very quick to answer any questions we had and were always quick to respond to emails or calls. They kept us up to date with the status of our order and really went the extra mile with helping my wife load our side by side and make sure it was secured and got her backed out of the parking lot. I called at least 15 dealerships in my search and I couldn’t be happier that we ended up at Longshore! Thanks again guys!

Er
Review №4

Love my new baby❤️😍👌

Ke
Review №5

Cody did an amazing job getting me into a new 2021 Yamaha EX Sport Waverunner in a time when the inventory was non existent. No high pressure sales, easy and quick transaction, listened to all my needs. Thanks Longshore and Cody. You have a customer for life!

Br
Review №6

Hoping they can fix our Kawasaki mule soon.Very nice people...

Ke
Review №7

Really nice when in the store.Paid right at $200 to have tires installed.Now my front brakes are not working properly.I contacted them and instantly went to it was me or the bike.Not good for business.And they want you to pay them to fix their mistakes.O and they took my brake calipers off and didnt bleed the air out.

Je
Review №8

My experience with Longshore is that Brian Longshore is true to his word about customer satisfaction. If your looking for a place to shop for a motorcycle, with professional staff and customer satisfaction, this is your where you want to go!

Po
Review №9

We had a wonderful experience with Longshore Cycle Center! Cody went above and beyond at helping us to find exactly what we wanted and made sure we had what we needed! We will definitely do business here again! Highly recommended! Customer service excellence!

Ja
Review №10

Helpful, courteous staff & Chris did an Awesome job working on my bike, Im very pleased with all the work.

Jo
Review №11

My experience there was outstanding Could not find a better place of business very professional knowledgeable Great folks over there Brian is who help me Everyone in there was very friendly

Ed
Review №12

Made an online inquiry. Cody from sales responded quickly and answered all of my questions. I traveled from Nashville to get the specific bike I wanted and both Cody and Mr. Longshore made my experience quick, easy, and pleasant.Even though I went for a specific bike, I couldnt help but notice the large selection of new and used bikes they had. I will definitely go back when Im ready to add another one to the stable.

P
Review №13

The boys at Longshore are flat out the best.There was nothing that they would not do toMake your day. I give them 10 gold stars.

re
Review №14

Enjoyable experience friendly very helpful. Treated folks great. Yes I know gonna be nice when buying a new bike. They went above to help

Pa
Review №15

We stopped for a friend to get a solenoid for his wifes bike, and another friend had to get tire replaced. Good service, nice group of folks.

da
Review №16

Great service department and fixed in 45 minutes that two dealers could not do.

Ja
Review №17

Good people and great service new back tire,mount and balance in 2 hours I was back on The road

Ma
Review №18

Horrible place left bike in rain all weekend long even when asked not to. Went to pick up bike and was soaked messed up electronics and they didnt even care. Will never take anything to them again. This was the second time took bike there first time they smashed my fender. If you love your motorcycle DO NOT TAKE IT TO LONGSHORE.

Ro
Review №19

Great service. And helped you with all your needs.

Er
Review №20

Great family run business with lots of inventory and awesome service. My family has been shopping at Longshore for many years.

ro
Review №21

Lots of bikes kept outside but did not have any desire to barter or negotiate prices.

Be
Review №22

Great guys! Put me back in the wind, forgot how much I missed it!!

Do
Review №23

Went in for a recall and they took care of it...great people at the dealership

to
Review №24

Wonderful service if you are looking for a atv or motorcycle talk to Jacob Stanfield

wi
Review №25

They were very busy but the salesman was patient and answered All our questions purchased a CF 400 electric blue and we are happy with it thanks longshore

Sc
Review №26

Drove to buy what I needed at a different place, They seemed uninterested in helping me. Called Lakeshore and Dan said Drive over here, Met me at the door and suited my little Grandson up. Nice people.

El
Review №27

I dealt with Cody hays as my salesman and he did a outstanding job, couldn’t be happier with my new bike will definitely be recommending folks to longshore cycle center everyone was very friendly and helpful with the whole process!!

Br
Review №28

My wife and i purchased 2 bikes 1800 vtx and 750 phantom they rock .. The best man to see cody hayes, he will have you riding the thunder !!!

Bu
Review №29

Excellent !! Mr Jim Longshore started this business long ago and is a hub for outdoor Fun

Jo
Review №30

Pretty good but took a little wait but worth

Da
Review №31

Great purchasing experience at Longshore. Very friendly and helpful staff. Cody is awesome, ask for him.

Sh
Review №32

Great people! They do what they say they are going to do. We live in Middle TN. My 15 year old son wanted a certain motorcycle after his was totaled due to no fault of his own. Of course we find it in Alabama. Longshore had one although it was 4 years old with no miles on it. It rode terrible the whole way home. Before we left Brian Longshore told us to take it to our local Yamaha dealer and he would pay for all repairs to get the bike running correctly. Assuming it was just a tactic to get us to buy it we took it anyway. We took it to our local dealer. Both carbs were rebuilt, gas tank cleaned out, new spark plugs, fuel lines replaced and oil change. Longshore stayed try to their word and paid for it all. Bike runs so much better now. Son loves it!

Ro
Review №33

Nice polite friendly people

De
Review №34

Staff is always friendly. Got to see the face of someone going on their new bike for the first time.

Do
Review №35

I previously had purchased a used motorcycle from here in 2015. That experience was exceptional, so I went last week and purchased a 2015 Kawasaki Vulcan 1700 Vaquero ABS.Jacob was the salesman that I dealt with...once again, it was an exceptional experience. He was professional and knowledgeable.I highly recommend Longshore and Jacob.

De
Review №36

Was in and out in 30 min with a new atv

Cl
Review №37

These people are excellent great customer service. I highly recommend them

Jo
Review №38

I highly recommend Longshore Cycle if you’re in the market. They are so very easy to work with and their selection is awesome. Thanks guys!!

hu
Review №39

Great service and helped me get my mule ASAP. Dan in parts helped tremendously with picking out accessories. Even took his own time to answering questions outside of work. I had a water temp sensor go out right after buying. Dan helped facilitate getting it repaired and back to me quickly. Highly recommend.

Bl
Review №40

Went here with a friend to test ride a bike for them. Bike was great just needed a few little things fixed before he bought it.

Bo
Review №41

Best people hands down to get a motorcycle with. My salesman Cody was fantastic. Even with black marks on my credit, and through me being indecisive 👀, he got me approved on a gorgeous bike and even had it delivered 2 hours away to my home. Fantastic people and fantastic customer service. 10/10 would recommend for anybody looking to get any outdoor powersports. Thanks again Cody you guys rock man!

Am
Review №42

Very friendly and helpful staff.

Br
Review №43

Agreed on a price over the phone, drove 2.5 hours to pick up a Kawasaki Mule. Everything was ready to go and I was out in 20 mins. Worked with Jacob, he was great along with the owner. Thanks guys will recommend to others and will buy from you again.

Jo
Review №44

Dont go to this dealer. I asked about a Honda Rancher, used and new, and he insisted they didnt have any in stock. If course there are two new ones sitting out front. But im an older woman so he had no time for me.Went back by again - still no one had time to talk with me.

Je
Review №45

Easy to work with. They always take care of my mom and her Sea Doo.

Da
Review №46

Great friendly service and a good deal.

Ju
Review №47

Thrilled with my pre-owned bike and the service after the sale by the parts department. Kudos to Jonathan & Tom! Thanks!

Lo
Review №48

Once again Scott and Brandon done it again these guys treat you as family as if its their family they are trying to get back on the road customer service is awesome keeps me coming back shop guys are great parts guys can get you want you need

KE
Review №49

Great people great place

Mi
Review №50

Alot of cool bikes

Ch
Review №51

Very respectful and very nice people theres a lot of bikes if you need anything they have it, very friendly and will help with literally anything best Motorsport in Alabama

Fe
Review №52

Worst business I have ever been too. Me and my husband walked around for 45 minutes. Plan to buy a utv. No one.. ......... I mean NO ONE... ask if they could help us. They walked all around us and completely ignored us. Our money will be spent elsewhere. If you expect assistance Shoals Outdoors were quick to serve-guess we will be buying from them.

Re
Review №53

Thanks for charging me 400$ plus parts that i had to furnish. Wasting 2 months of my time to return my machine that still dont start. If you didnt want to repair it then dont charge me. What a RIP off...

To
Review №54

I bought my 2016 Honda Africa Twin here in August 2016. Flawless purchase. Because I ride Offroad a fair bit, I bought the extended warranty they offered me. It finally got used this week, as my right side radiator blew. Parts and labor were $300 more than the extended warranty cost!!! I paid nothing out of pocket. Honda warranty expired 2 years ago but not this one. They even arranged a loaner for me, as I was on a work trip overnight.THIS is why you buy local. THIS is why you don’t go to another state to “save.” I do not have the money to have paid this out of pocket. Riding this weekend? I am, thanks to the guys at Longshore. Recommend highly.

Wi
Review №55

Called ahead for a battery and went in and picked it up, great customer service

au
Review №56

Anything you need for a Bike or ATV if they dont have it they will get it!! Wonderful people to deal with whether you are buying, servicing, or parts you will be pleased!!

Ro
Review №57

Friendly staff willing to help you however they can from ordering parts or showing you some of their awesome products!!

BC
Review №58

Best customer service weve seen in a long time. Tom really worked with us in trying to find the right bike for me. The selection is amazing! Since Im such a Goldie Locks though, the right bike for me just wasnt there. But I will continue to come back because Im sure sooner or later it will

Sa
Review №59

Fast, Friendly, Honest, Service, a great place for all your power sports needs, desires and service...

An
Review №60

I have been trying to leave a review on Facebook for Cody Hayes. I had the most wonderful experience here with Mr Hayes!! I was originally looking into a 2016 mode bikel. He made me a way better offer with a Brand New Bike only had 1mile on it!! He is extremely knowledgeable and very fun to work with! All was taking care of within 1hr30mins. No need to go anywhere else and CODY HAYES is definitely the salesman you need to go see!! Go check him out!!!! 🤗

M
Review №61

If they would bother to respond on the text service, maybe I could give a better review! Ive reached out 3 times, no response

Bl
Review №62

They do not work on 2-stroke Wave runners. But they recommended a good alternative in St Florian

Th
Review №63

Great place, really love their quality, selection, and their great service!

To
Review №64

I was stuck in the middle of 7 Springs ride with a flat at 3:30 on a Saturday. I was able to purchase a new tire for a very reasonable price. With them closing at 4, Brian Longshore was still there and mounted the tire for free. He took over an hour out of his Saturday for a complete stranger. He will earn much more business from me, even if I have to have things shipped to me, as I live 2 1/2 hours away.

Be
Review №65

It was super busy there today which is a Saturday. Every salesman was sitting down with customers selling. Very fast paced dealership after the Covid lock down.

Pa
Review №66

Awesome staff!

ro
Review №67

If another motorcycle shop opened in the area this place would go out of business for sure Very inefficient waited almost an hr and a half to sign paper almost left They also never returned my call the day before even though I was wanting to spend a large amount of money give them a call but plan to have to call back test ride process took an hr just for paperwork Because the guy couldnt stay off the phone I could go on but you get the picture but wait a Buddy of mine bought two rear blocks to mount a wheel It took him over two weeks to get the parts and when he finally got them Longshore ordered two left blocks Lol everyone I have talk to including myself refuses to ever go back and do business with this establishment although I do plan to exercise the warranty that I got but I will not spend any money They day they are just super busy and cant keep up Well then you need to hire more people But I think tht is just an excuse just my opinion

Ga
Review №68

I put a deposit on a bike I was planning on purchasing 7 months in the future. They let me keep the bike there the whole time without charging any storage fees. Also removed some stickers from the bike for free. Very friendly staff. Would recommend to anyone in the market for a bike, side by side, or atv

Pe
Review №69

I was passing through on a cross country trip and wanted the bike chain adjusted and an overall safety inspection done. I couldnt have been more blessed then to connect with these guys. From the owner to the mechanic to the service manager I was greeted with kindness and tended to with great customer service and genuine care. Local or non locals I can recommend.

To
Review №70

Buying experience at Longshore was excellent. Staff was very knowledgeable and helpful. Brian and Tom go above and beyond to make sure their customers are taken care of. Highly recommended!

Go
Review №71

Awesome people to work with! They was really helpful in helping me get my new bike. They helped me in every way they could! I highly suggest y’all go check this place out tons of different bikes and awesome people to talk to!

Fr
Review №72

It took awhile but they got to fixing my bike. Then I had to bring it back, and they fixed a problem they missed with no charge, they even came to my home to get my bike. Excellent service! My issue was with the fact that I felt attacked for my faith by one of the maintenance staff as I am an ordained minister of a different faith. I was asked to defend my reason for my faith and then accused of worshiping statutes, etc, which we dont do. Avoid politics and religion, and longshore is a great place to go.

Da
Review №73

Great Service. Nice People. Would definitely recommend

Wi
Review №74

Terrible experience with service department.Called to ask for help with a rotax engine and was was given every reason why they COULDNT even try to help.They were TOO busy and would be 2 weeks at least before they could even think about trying to help me.All I needed was a small gear pulled off an engine but apparently the guy was too stressed and busy to even try to see if he had the specific tool thats required.Demanded to know what the engine came out of which is immaterial as to if they have the tool.or not.

Pa
Review №75

Great service and friendly, family service center.

A
Review №76

Outstanding service! I was on a cross county trip and was in need of some new pegs for my Kawasaki. The guys were really helpful and found the right setup for my bike. Since I wasnt staying in town they offered to ship them to the rally I was attending in another state for free! The pegs came in as promised and they made the trip home much better! Thanks again!

Jo
Review №77

Knew what I wanted and Cody had me out of there in 20-25 min. Next time I need a bike Im driving straight there.

am
Review №78

Visited looking for a pwc. No one ever came to speak with us. We finally got behind a gentleman asking about a used pwc and was told by the young salesman when asked pricing no, I wont even get you a sit down with my manager because it is prime season and if you dont buy it the next person will well I was the next person. My husband and I left because we were the next people and I would not give them a single dollar with that attitude!

Je
Review №79

Do some research on your prices and hope that you have a little salesman in your blood. I dont. Good people.

A
Review №80

They did a fantastic job. I feel my bike was well cared for. The service was done under the quoted price and was on time. Scott was great to work with. I will definitely use them for service again.

St
Review №81

The staff made the trade-in and purchase process very easy. They also helped with the loading & unloading. They worked with me so I could trade in two bikes to get the bike I really wanted. This is the second time I have purchased from Longshore; both experiences have been good.

Re
Review №82

Thanks for the help with my new Yamaha Wolverine! I bought a Wolverine about a month ago and had a great experience when I bought it, I just added a windshield and a back window to keep down the dust. They were great to work with! Good price, got me in and out quick too.

Fr
Review №83

Excellent service department, no delays, does what they say, when they say. These guys work hard to provide excellent service in a timely manner. Thank you for all you do

Da
Review №84

I have really enjoyed working with the team here at Longshore! They are helpful and polite. They have replaced a battery for me on my ninja 300 and ordered parts for my bike and riding gear.

Br
Review №85

I was pleasently surprised with this the staff at Longshore. They addressed my questions with honesty and not sales pitch. They are happy to provide information, and not trying to close a sale. This is rare this day and age.

TR
Review №86

You really need to go here if you have a bike. Parts, maintenance, or just shopping around you need to give them a chance because it will be hard to beat there prices, I was really shocked because I have been told that dealerships were high, not here. Stop shop and just check it out.

Jo
Review №87

Good work but at 90 dollars and hour it ought to be .How can u justify that rate ?

A
Review №88

Great job guys! I can’t say enough! I brought my bike in for repairs from a fender bender and now it looks better than ever! Thank you guys so much for finding the saddlebags I wanted and making sure everything was perfect!

Et
Review №89

Friendly can get what you need will get your bike fixed

G
Review №90

Good place to buy and sell good staff will work to get your price if your selling or buying.

Ir
Review №91

Thanks for getting my parts in on time! The guys at Longshore told me they could have my parts in the next day, and they actually did! I had a race and needed parts fast and they pulled it off. Appreciate the great service!

A
Review №92

Love my new Pioneer! Thanks for the deal on my new ride! I absolutely love it and had a great time with the crew at Longshore. The sales guys let me ride it and compare to other models, the parts guys made it look sweet! Thanks!!!

A
Review №93

Appreciate the same day service! I didnt purchase my Pioneer from Longshore, but my next one will be from there. The dealer I bought from wouldnt help me with same day service. Im 67and live about an hour away and it is a pain to make two trips, Longshore was the only dealer willing to take care of me the same day! Service matters, Thanks!

A
Review №94

Parts guys really helped me out! Just purchased a big bear that needed a front bumper. Local dealer told me it was discontinued but Longshore parts guys figured it out and got me one in a couple of days! Thanks, worth the drive!!! 5 stars

A
Review №95

Longshore had a particular ATV I was looking for. When I called about the ATV they gave me the best price compared to other dealers in my area. The price was low enough for me to drive five hours to purchase. My experience once I arrived was great and the price was as promised. No hidden fees or such. After owning the ATV for a little over a year it developed a starting problem. The ATV was out of warranty but Longshore worked with me on repairs. I highly recommend Longshore for your cycle needs

Ch
Review №96

Needs more help and people with more knowledge about the products they sale

Mi
Review №97

👍

A
Review №98

Love my new Honda! Longshore just delivered my new pioneer and I am a fan! The guys at Longshore were really helpful and patient, and even let me test drive several before I decided. It was great to drive several brands at the same place. Thanks for the great experience, and for delivering.

Sh
Review №99

Monroe was so patient and knowledgeable. He was never pushy only helpful! This is the place to buy your next bike!

Ja
Review №100

The person I dealt with was unfriendly and not helpful at all.Was the at a different time and had a better experience. Still the other time left me not wanting to return to do business again.

Information
78 Photos
100 Comments
4.4 Rating
  • Address:913 Mitchell Blvd, Florence, AL 35630, United States
  • Site:http://longshorecycles.com/
  • Phone:+1 256-764-3038
Categories
  • Motorcycle dealer
  • Motor scooter dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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