I dont leave reviews often but have been really impressed with Flower Mound Eye Care. They are very professional and I especially like the computerized retina exam. It takes a detailed photo of the internal of you eyes with provides a detailed view of your retina. They retain a history of these photos of your retina to help identify changes in your eye and retina exam over exam / year over year. This provides a much more in-depth evaluation, I bought frames/glasses through them as their prices were reasonable and they had a good selection of high quality, trendy glasses. Lastly, I was efficiently in and out of there in a very well ran process and customer service.
I had several problems at Flower Mound Eye Care. When I bought my contacts they gave me the wrong prescription. After getting headaches for days, I double checked and I noticed the mistake. Incredibly, when I went back to get the right contacts, they gave me the wrong ones again! This time I checked immediately, so they gave me some free contacts as an apology, I suppose. I never write bad reviews, I though I would just never go back, but my contacts and my glasses never felt comfortable so eventually I had to go back to see what was going on. They made me pay for the visit even though, I think it was their fault if I now have to buy new, more expensive, contacts. What really upset me this last time is that there is a huge sign on their door saying mask required but none of the workers was wearing a mask, not even the eye doctor. Im mad at myself for not speaking out at the moment, but it was one of those situations when you are just caught off guard. Spending 20 minutes in a very small room speaking with the maskless doctor was very uncomfortable. The people that work there are all very polite, but they are all -for what I saw- so unprofessional.
The staff is always friendly and helpful! Dr. Gunn does a great job of explaining things and asking for any questions. I would not hesitate to recommend to anyone that they go to Flower Mound Eye Care!
Lantana Eye Care is amazing!!! My eye doctor listened, answered all of my questions, told me what was going on with my vision..... The staff was so very kind, helpful beyond belief treated me like a queen!!!! I finally found a place my insurance works to the top of the class and feel like I can trust again after my totally terrible experience at Eagle Eye Care....less in Argyle. This is the best of the top shelf anywhere in the 50 years of glasses and contacts!!!! Their frames and choices are amazing too!!! You just dont get this kind of treatment anywhere else ANYWHERE!!!! Thanks Ladies!!!!!
Dr. Hassan is so kind and provides me all the information I need. The team makes my appointments easy and I feel fully taken care of.
Do not recommend. Appointment made a month in advance are not honored because staff is not competent to put them into their system
Loved my exam process. Loved my techs. Loved Mae who helped me choose my frames. Great friendly professional staff. Highly recommended.
We’ve always had great service and care with Flower Mound Eyecare. Their customer service is excellent! We have had only positive experiences in the 12 years we have been their customers.
I had a very pleasant visit to Flower Mound Eye Care last week and was pleased with how smoothly everything went. The eye exam was very quick, but thorough. I will be back!
I have used FME for a number of years. They have been and are an exceptional place for Eyecare. The staff are courteous and knowledgeable.
Excellent service and staff. Dr. Hamilton went above and beyond. I’m so glad I visited this eye care center and will return with the rest of my family.
Dr. Hassan is awesome!! Great staff and environment. They care and take very good care of you!!
We are new to Texas so we were looking fora good eye care team to take care of monitoring our eye needs. Great exam. Treated friendly and respected. Very interested in my history and comments. We have found OUR eye care group and Dr. Hamilton was great. Ordered my new corrected lenses after just having cataracts removed, glaucoma stints put in, and astigmatism reduced. Good to go !!
Dr Hustava and his staff are prompt professional and extremely knowledgeable! If you’re looking for a great eye care dr and facility I wouldn’t go anywhere else! Thank you Dr Hustava.
Flower mound Eyecare and dr hustava have been outstanding over the years for myself and my family. They are very professional and dr hustava is the best. I moved away from flower mound a couple years ago, but will always drive the extra miles out of loyalty and confidence in dr hustava. First class folks!
The staff is very professional. Dr Hamilton is the best! She took time to explain everything to us & did a thorough exam.
Ive been going here for years, but was sorely disappointed with Dr. Hustava. She saw me instead of Dr. Gunn. She started by dilating my eyes, but knowingly didnt use the numbing agent. My eyes burned like Id had bleach poured in them!!She was unapologetic and very glib about it. Told me what shed done and then thought it was funny that my left eye was sooo dilated, much more than the right. I can only guess it was b/c I didnt go for the Optomap instead. A twisted way to get you to spend the extra $40 next visit?? Probably wont go back again. My eyes were paining me for the last 24 hours.
I have been coming here for 30 years. It was called Crystal Vision. Dr. Hassan is the reason I continue to come here. She is amazingly talented, knowledgeable and personable.Best eye care anywhere!!Stephanie Collier
The team at FMEC is always efficient and good at what they do. I feel like we’re in good care.
Dr Hustava is extremely knowledgable and passes that on to the patient. Its almost as if you were in a class and he is teaching you one on one. I really apreciate the detail he goes into each time I visit.
This was my second visit to Lantana Eye Care / Flower Mound Eyecare Associates. Dr. Hamilton and her staff are very thorough and nice to work with. They helped me understand the changes my eyes are going through, and what I can do to help maintain the health of my eyes. I would recommend them to anyone.My wife recently went to a provider who is closer to our home and she regrets not coming back to Dr Hamilton. My wife will come to see Dr Hamilton again next year.
Flower Mound Eyecare and Dr. Gunn are the absolute best! I was a long time patient of Dr. Gunn, but I moved quite a distance from Flower Mound and tried a local eye doctor. The new doctor was unable to get my Rx correct even after 3 tries. I decided to travel the 1.5 hours to see Dr. Gunn and I am so glad I did. Dr. Gunn listened to my concerns and spent time testing my eyes. I am thrilled to say my eyeglass Rx was perfect and I have clear vision for the first time since Nov-20. The office staff is also amazing. The lab had some difficulty making my glasses, and Zachs follow up and communication was outstanding. I highly recommend Dr. Gunn and Flower Mound Eyecare.
An hour wait to see eye doctor… Really? Office staff was apologetic and gave us some extra contact lens trial boxes! Great customer service
Great and friendly staff! Dr. Hustava provided excellent care and explanations during the exam.
The staff and Dr. Hassan are great! Their care was thorough and the various options well-explained. My husband and I both appreciate the option to forego traditional dilation and choose, instead, a more precise photo of the inner eye. In choosing eyewear, I appreciate the experience of the gal that helped us as well as her willingness to suggest multiple lens styles until we found ones perfect for us. It was all around a great experience!
I love Dr. Hamilton enough that we followed her when she moved to a née location. She’s so personable and friendly. She even discovered an undetected eye problem I’d never been able to explain. The staff is friendly and helpful. Great experience.
I have been visiting Flower Mound Eyecare since I moved here in 2017 and I can say I have never been disappointed with the quality of service or the selection of glasses available. Today I met with May and Tammy and they were spot on with their honest suggestions for my face type and what looked best on me. What really made my day was how excited May was to help me find a great pair of glasses. It was as if she was shopping for something for herself. They were helpful in bringing down the cost as well and I could not be happier. If you are looking for a great Optometrist, Dr. Gunn is top notch! He explained everything clearly and assured me that my eyes are healthy. I highly recommend Flower Mound Eyecare with six stars (even though Google limits me to five)!
Love Flower Mound eye Care. Have never had a bad experience there in the five to seven years Ive been going there. Every doctor that Ive seen has been very very knowledgeable and upfront with all of the information. Will continue to go there for years to come.
Been to both locations! Both are great, very simple and easy exams and picking out glasses. Friendly staff very helpful
Nice place. Good customer service.
I’ve been going to Flower Mound Eyecare for several years. Dr. Hustava is awesome and so is his wonderful staff
Knowledgeable, friendly and professional. I have been going there for years and I have always been extremely satisfied.
They were friendly, quick and charged me exactly what they quoted.
Super professional service. Excellent team providing best of care for your eyes. Optometrist is very knowledgeable and have outstanding experience, she will do her best to give you an accurate prescription.
I love Flower Mound Eyecare!! Everyone is so caring and thorough and helpful. I especially love Dr Hassan
I have been using Flower Mound Eye Care for years and have never had anything but great service. I see Dr. Hustava who is through and explains everything in a way that I can understand. He is also friendly and never seems to be rushing. I would highly recommend this establishment.
We had to pop in last minute before close on Saturday and the team stepped in to take care of us as if they just opened. Very courteous and helpful, even tried to fix the broken pair that caused the visit to begin with. Glad we made the decision to make this group, and Lantana Eye Care, our optometrist. Great with our children too!
My family and I have been patients of Flower Mound Eye Care for 20+years! Highly recommend!
The staff is very friendly and professional. They are also great with children. I have recommended to friends and family.
Excellent check up visit experience. Checked on quickly, preliminary tests done right away and a prompt visit with Dr. Gunn. All around great experience.
I had a wonderful experience at Flower Mound Eyecare! I didn’t have to wait, the staff provided excellent customer service, and the doctor took her time and was very helpful and caring! I would recommend Flower Mound Eyecare to anyone!
Excellent service, prompt with everything and super helpful in selecting the right frames for my specific needs.
I read a couple of bad reviews of this place but they were actually wonderful!
Excellent thorough professional friendly — treated well every time!
In and out, with frame and lens discounts, after a nice chat with Dr. Hassan.
Dr. Hustava and staff always take the best care of my family and our various eye care needs - and that was absolutely the case today. Thanks so much for being attentive, flexible, professional and caring!
Enjoyed our experience here. Clean facilities with especially nice employees. They make you feel very welcome.
Dr. Hassan does a fantastic job of breaking the ice with patients, making you feel right at home, making you feel like you were best buddies from way back in the day!! :) All while taking care of your vision needs. Very impressive.....
As soon as I arrived the personal was very helpful, they took all the information they needed, very professionally, the doctor explained what I had very clearly and also explained how to use the drops he prescribed me and what it was for. Im very happy that they are helping me to resolve my eye problem
Great experience have been in multiple times and all family members. Prompt courteous nice customer service
I have been going to Flower Mound Eyecare for many years. I always have a great experience. Everyone working there is very helpful, from the checkups to picking out glasses. 10/10 would recommend!
Went in with my two children and was almost turned away because the lady at the front said you are only allowed one guest. They should tell people on the phone only one child allowed so parents can make other arrangements especially with it being summer. Gave 2 stars because they decided to see me. Still shocked I almost got turned away.
Love the staff and doctors. All so friendly and helpful! Thank you for taking such great care of your patients.
I am visiting from out of town and I mistakenly brought 2 contacts for my left eye. They saved the day and were able to give me a contact for my right eye. I was in and out in less than 5 minutes and now I can see again. Thank you Flower Mound Eye Care!
Very impressed. They were able to schedule a same day appointment and found me a specialist to go to today. Very professional and nice office. Staff was great!!!
I went in for my eye exam and everyone was incredibly friendly, informative and kind. Upon leaving, I felt everyone involved had taken their time to explain things to me and make me feel like I was being well taken care of.
Dr Hamilton and all the staff here are kind and professional! I love the cleanliness of the office as well!
I love coming here. Everyone from the front desk to the doctors are wonderful and very friendly.
Great appointment. Staff is friendly and professional. I was in and out in 30 minutes for a full exam.
Great place and the doctor is very good. I recommend this place if you need to do eye care
Still incredible even after many many years!
Everyone at this office was very friendly. Love the optometrist, she’s fantastic. Will definitely come back to this location.
I had the best experience at Flower Mound Eye Care. My doctor was Dr. Hassan and she was so kind and patient with me and felt like she really took the time and worked with me to make sure I was happy with the prescription I was leaving with. She even went as far as to order me two separate sample contact prescriptions so that I could make sure I was comfortable and had the best one possible. LOVED this place and would highly recommend to anyone.
Stellar customer service! Always a great experience with the Dr.
I have always had a great experience with the Doctors and Staff and today was no different. I had an eye emergency and they were so awesome fitting me in and taking care of my issue. Thank You!!
Great team and service. Dr. Monica Rodriguez was so patient and thorough.
I am not one to usually leave reviews but wanted to here due to the true customer service I have received here. Fantastic place to get eye care. II have used them for 3+ years. The Drs are very professional, very courteous, and spend a lot of time with you - which is amazing because each time I have gone there has been very little waiting. They have got the appointment times do to an art form.They also have a machine that takes a digital image of your retina. They retain the previous images so they can be used to compare of changes over time. This is one feature that after 3 years of history and images I really like.
Very professional staff. I followed Dr. Hamilton when she moved to this location. I felt welcomed when I walked in the door.
The office staff were very friendly, especially Mae, however my doctor was Dr. Gunn. We found him very short, brash, not understanding, and unhelpful. He told me I would have an option for my near vision and far vision and that the staff up front would talk to me about. I don’t think he ever communicated that to the front office staff, as they never brought it up. I didn’t get any explanation about my prescription at all. If you go here, I would recommend asking for a different doctor.
Always a pleasant and stress-free visit. Everyone is friendly and helpful.
Coming from a family that owns and operates a small business, other small businesses are near and dear to my heart. I thoroughly enjoyed my experience. Everyone was friendly and the exam was quick and easy. They even remain competitive with the Warby Parkers of the world. Left with a pair of frames/coated lenses for $89! Cant beat convenience and they saved me a second trip to Warby Parker to buy frames as Im not in the market to spend $500+ on a pair ever again.
I loved my experience at Flower Mound Eye Care! This was my sons first eye exam at four years old, and the doctor was fantastic. She was extremely patient and worked very hard to make sure that he was completely comfortable!The staff helped us find glasses that were perfect for him - which is not an easy task! Very friendly and helpful. Great experience overall.
Love the customer service I received from Flower Mound Eyecare Associates! Every person there was so nice and made me feel so welcomed. Definitely recommending this place! They give you so many options and definitely want to ensure you comfortable with their service!
I love Flower Mound Eyecare....from great doctors to very friendly staff as you walk in the door. I get appointments quickly and never wait long once I am in the office. They always make sure you are satisfied with your contacts and if not, they find a solution. My family has gone there for 8+ years and never had a negative experience!
Very impressed with the staff and doctor. I usually get anxiety going to new places, but I felt very welcome and very comforted by the entire staff. Definitely would recommend!
Absolutely love this place! I had some contacts tear rather quickly after opening and went in to see if could find replacements for them. They went above and beyond to replace them and gave me extra for the other pairs that degraded quickly! Can’t recommend this place enough!!! 💜
It was great, front desk people were kind and helpful and they got it all done faster than Ive ever experienced. Loved it
This is a professional facility with staff and products that go beyond the quick service eye care model. I purchased a timeless pair of Tom Ford frames and high quality lenses from them 3 years ago. Last week it was time to get a slightly different style and I selected some Oliver Peoples frames with the help of the awesome staff. They are honest and careful and my glasses were ready in a reasonable amount of time. Thumbs up! They are also one of the only placed to procure Oliver Peoples in the area.
I’ve been going to Dr. Rodriguez for the past seven years and haven’t had a an issue. The appointment process and checkups are easy and thorough. The staff is friendly and knowledgeable in their glasses selection. They gave me a great deal on two pairs of glasses and the best party, they open on Saturday!
Flower Mound Eyecare is a wonderful vision care practice. Ive been seeing Dr. Porter for a few years now and shes awesome. Ive never been so happy and comfortable as I am being one of their patients. All the office staff are very friendly and accommodating. I would recommend them to anyone looking to improve the quality of their overall vision care experience.
The staff here has always been kind and helpful over the several years I have been a client. Debra is wonderful to work with each time as well. It is great seeing many of the same faces each year for my yearly checkup.
Every member of the staff was incredibly friendly and helpful.
I have been going to Flower Mound Eye Care for years. I love all the staff there and have never had a bad experience. Debra went the extra mile for me in helping to get contacts for my son - she was great!
I had an appointment in here in December, and have been coming here for a few years. The past 2 visits however were quite bad, and have discouraged me from coming back. In my previous visit, the entire appointment was rushed. When I tried to tell the doctor that my new prescription was not satisfactory, he just shrugged and told me to keep my old prescription. He did not want to recheck my eyes, and believed that his new prescription for me was perfect, even though I told him I couldnt see well out of them.
My name is Kayla Watson, (the one who doesn’t have a husband) —ha ha (joke with the admin staff). I had a wonderful visit here! Dr Rodriguez was wonderful, friendly, professional, and relatable. Everything was easy peezy, from the exam to choosing frames and ordering contacts. They took care of me, and we did it all in under 40 minutes!!! I would definitely suggest them!!! Thanks for turning an obligatory appointment into an enjoyable experience.
I have been buying my glasses from these nice people since I came to Dallas 15 years ago. They are professional, helpful and even gave me a price break when I had to reorder my brand new Silhouettes I left on a plane and never recovered. Something for most - very upscale frames (if you choose) and expert service. They make sure you get what you want and need and that your frames complement your face. More recently, my dog nearly ate my Tom Davies glasses and they helped me buy some new ones and fixed an older pair for free. These guys ROCK!!
My whole family has been coming here for years. Dr. Hustava is super personable and knowledgeable. Deb was awesome and understating and took her time with me when picking out the right glasses. She even offered to order my glasses in two colors since I couldn’t make up my mind. Won’t go anywhere else
Flower Mound Eyecare does a great job guiding you through the eye tests and purchasing glasses. I felt at ease and like I was getting excellent care.
I really enjoyed my visit to this place! I had such a great experience and Deborah made it even better! I can’t thank her enough. Highly recommend getting all your eye care needs taken care of here.
I Took my daughter to Flower mound eye care and they were fantastic. Dr Rodriguez was so friendly with her and explained everything thoroughly. Debra Wilson was very knowledgeable and patient and helped her pick out the perfect glasses. Great experience!
Terrible service. First appointment, the optometrist was obviously in a hurry, rushed me through, and even said that my cheater glasses from CVS were about the same as getting new glasses anyway, and it was up to me to decide if I wanted prescription glasses. Really? I was shocked! I got them anyway because I knew it would be better for my eyes. Ended up that the script was incorrect and TOO STRONG. So....I had to go back.Second appointment, I had to do it all over again, and I conveyed my issues to the manger so she put me with a different optometrist, who was nice and took her time.But....still my prescription is still not perfect after 2 visits. I would definitely go to someone else! Our eyes are too important!
Debra Wilson saves the day, again! I live out of state now, but my daughter is still in TX attending university. She still has her yearly exams at Flower Mound Eye Care. After this last exam, she hasnt had the time to get back to FM to pick up her order. Debra reached out and got Saras eyes to her ASAP. Debra has ALWAYS gone above and beyond - we can always count on her!
This place is fantastic! I was in and out within 10 minutes with a great and reasonably priced pair of Raybans, thanks to Debra. She took the time to find the perfect size and color. They have everything! 10/10 would recommend Flower Mound Eyecare.
My husband and I went there, even after reading several reviews that did not come across positive. We went in and everyone was extremely friendly and helpful. I have never had to wear glasses. So this was my first time going somewhere to have my eyes examined. I would recommend them over and over. I was a wonderful experience. The frame selection was phenomenal. I do not need everyday wear, but did get some awesome Coach prescription sunglasses for driving (my distance needed some assistance!). The gentleman that assisted in the frame selection was professional, helpful, and very honest to my needs. Got the perfect pair after i tried on about 20!Thank you and will definitely be back!
My daughter and I have been patients at Flower Mound Eye Care for 5 years and have always experienced excellent service and care. Weve seen several of the doctors and they have all been great. Debra Wilson always greets us with a smile, as do all of the people at reception. When my daughter received her first pair of contacts and was learning to put them in, they were exceptionally helpful and patient with her - Im sure they spent a good hour getting her through it!
Great doctors. The staff is always friendly and helpful. Easy to get an appointment, order contacts, glasses, etc. My kids and I have been going here for years and wouldnt go anywhere else. Before we found Flower Mound Eye Care, we went to another local optometrist, but were much happier where we are now.
MY experience, and I understand everyone’s is unique, has been fantastic every time. The only ‘constant’ here, in my opinion, is the office staff....so the ‘variable’ is the customer and his/her attitude. The experience is what the customer chooses to make it; so they should own some of the responsibility. Separately, Deb was amazing...helped me out with my first pair of glasses a year ago and introduced me to a new, second pair this time. Exam-great. Customer service-great. Thanks Deb, for your attention and making my experience one-of-a-kind...and, btw, that was my attitude going in.Paul MillerLife long resident of Flower Mound
Office staff notices your arrival and greets you, staff is also knowable without being pushy. Always a good experience.