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The Folsom Auto Mall
12755 Folsom Blvd, Folsom, CA 95630, United States
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The Folsom Auto Mall
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A-
Review №1

Great, found what I was looking for, an on lot Ram 2500 Big Horn for less than 61k, awesome place. Great teams, and great service

Da
Review №2

This for Folsom Jeep Terrence is amazing he always does a good job to get me in I never make an appointment and he fits me in in good fashion and gets me out he is just a reflection of what Jeep Folsom does for people I look forward to dealing with them in the future matter of fact next week Im bringing my Jeep in going to talk about that silver Dodge you have out there on the corner of the lot and thats why I always come back cuz you put the right people in the right places thank you...

Ch
Review №3

A lot to say about this place. Not enough time at moment. I do not recommend. Not a great experience at all with chevy. Car problems.

Ma
Review №4

Bought our 2020 Honda CRV Hybrid (Touring) here and they gave us a great deal with our trade-ins. We also saw them work with a couple who had challenged credit and they were very considerate of their needs, going over different ways of financing with them without the high pressure of most dealerships. The service department is friendly and their express service is the fastest Ive ever seen in my nearly 50 years. Will definitely miss this place now that were moving to Reno.

Da
Review №5

I brought my 2014 Corvette in to Folsom Chevrolet for CEL- bad AFM valve left muffler. 3 trips and 2 weeks later got correct muffler. Right muffler AFM valve failed at dealership upon my pickup of car. One month later they found and installed muffler. Workmanship was fair but not good. See photos of misaligned rear mufflers and missing bolts on rear valance.

Mi
Review №6

Great mechanics. Customer service is improving. Just expect to be there for longer than quoted even with an appointment.

Sa
Review №7

Folsom Lake Ford is an awesome dealership! Great place and great people! Check out the new Mustang MACH E.

Je
Review №8

LOW INVENTORY but the sales men were very nice and not super pushy. Also this isnt unusual to see around here.

Lu
Review №9

Extremely unhappy with the service received at the KIA dealership service department.. they only did the bare minimum on my multiple recalled car to not get sued.. and the problem still persists, I dont even think they did anything while they had my car.. will report to Kia overseers to hopefully get my recalls fixed correctly

Na
Review №10

Came here a few days ago. I wanted to trade in my car for a newer one. I met Paul, Ivan and Steve. They were super amazing helped me pick out my new car that I love a lot. They gave me a lot of advice and taught me new stuff about the car and gave a great deal. Im super thankful for you all. I would highly recommend coming here and buying a car from them.

E
Review №11

The only place here that is any good is Ford . They are 5 stars ⭐️

C
Review №12

Shane at Folsom Lake Kia was kind, compassionate and downright AMAZING!!! In fact everyone there was! So much so, my mom will be buying her next car from there in the very near future. I love my 2016 Caribbean Blue Kia Soul, its the perfect ride for me. Thanks so much Sjane and Folsom Kia!

st
Review №13

Oil change quick and fast nice people

Le
Review №14

Five stars for Folsom Lake Ford service department. They got me in and out in record time and with a service smile.

jo
Review №15

Hahaha haha, yah not a fan of the dealerships these days . They are very short on inventory which spreads to the customer service

Ab
Review №16

Nice dealership! Nice people.

Ka
Review №17

They are booking appointments way out. Then taking 3 days to do the work. Guess they are short handed due to Covid

Bl
Review №18

Bootsy. Not enough of varities of cars.

Da
Review №19

They have the part I needed and it worked great

Ja
Review №20

Thank you Gerald Remeiro for making today a great car buying experience. You were professional, genuine, and listened to are needs and made it happen. Today was hassle free and you had us in and out. Thank you again for your time and great customer service.

Le
Review №21

Great experience. Ask for Kentucky. Kentucky is patient, available to answer all questions, and did not pressure us.

Ms
Review №22

Went to collision center. Great customer service, superb quality of work.

Ma
Review №23

Its was very good as always. Very good customer service.

Lo
Review №24

Nice place very clean everybodys friendly I would highly recommend to go there 👍

Jo
Review №25

The service team and Folsom Lake Ford always treat me with respect and kindness as they evaluate my cars maintenance needs. The service is fast and efficient.

Al
Review №26

I went there for a 30k service. They were fast and friendly. Got.mt complementary car wash too. Good experience.

La
Review №27

I came in to look at a used Lexus. They had just received it. When I took test drive the price sticker from their purchase was on dashboard for around 18,900. There was also a sticker on window that there was a three month warranty on the car.They were charging 21 something for same vehicle.I asked about them working with me on price. Zack was all smiles and reassured me that if course they would.They didn’t, at all! In fact, I ended up paying, after paying 3,500 for an extended warranty was $27,000!Also, they offered me no warranty of their own.But, that’s not why they get one star. I’m an adult that was aware of what I was signing up for. I thought their double talk and empty promises was sleazy but was something I could ignore because I chose that I wanted the car and I could afford it.Here’s the real problem, they flat out lied and misled me over the credit. I came in there fully pre approved from my credit union. I told them numerous times I was going to use my credit union. They still had me fill out a credit app twice because I put down my po box on the first one. I asked several times why I had to do this. They said it was to confirm my ID??I found out that they had put a hard request on all three credit firms!! This is on my record on and it affected my credit rating! They lied through their teeth about checking credit! I can take all the smiles and empty promises because I knew what was going on and had the power to bail if I wanted to. But, when you unnecessarily lie to me I find that totally unacceptable. What they did was legal but, I’m going to shower the internet with my story. Beware there are plenty of dealerships why go to one that you can’t trust!!

Ky
Review №28

There has ford &kia only, i like to go back.

He
Review №29

What a great day bought a new car at folsom lake Ford the staff there is great couldnt ask for a better salesperson Gary Katzs thank you so much.

La
Review №30

Folsom Lake Dodge good people social distancing great merchandise

Ma
Review №31

Great customer service and takes pride in line of profession thanks Avnell

DJ
Review №32

Dropped my car off at Folsom lake Kia for service.

Th
Review №33

People just didnt seem motivated to earn a sale.

Ti
Review №34

The Dodge dealership does not give you a fair amount for your trade.

Ay
Review №35

See; Honda dealership review

Al
Review №36

Great service at Folsom Lake Ford by Luis!!

Ch
Review №37

There parts are way over priced. 1,600 dollars for a catalytic converter is outrages!

Ko
Review №38

Way better than #RosevilleKia

Ca
Review №39

I always get my service done at Future Nissan of Folsom and the service writers are great - bought my last two vehicles here too and all of the sales guys and finance guys are great

bo
Review №40

Good people easy parking, no pressure.

Ti
Review №41

Toyota collision fixed my car. Very good work.

Ro
Review №42

Honest, willing to work with you on sale. Bought my car Sunday, half down and paid off tuesday

Ga
Review №43

I when in to look for something that would be easy for me to get in and out of . I am six feet tall my legs are 28 inches long long body and a bad back . Justin came out to help me cars no way SUVs did not work Justin asked me if I would try a Flex it was a fit . I cant buy now . I now know what to look for thank you Justin .

Ga
Review №44

Great Staff!

Na
Review №45

Expensive, but Luis super nice guy in service center

Ca
Review №46

Went with my daughter to buy a used van shed found. She worked with Jay and finances with David, both really wonderful to work with. Got everything ready. Was not pushy or pressuring throughout. Explained everything and actually found her a better deal financially than the one originally agreed upon. Further found her a great warranty, added in car theft device that was one up front fee for life for a price that only rsised her monthly about 6 dollars. They made the whole experience positive and we left with smiles and a very nice van. Dreaded the whole thing to start with, but totally took that away. Great people to work with and stand by their words. Advertised with wireless headphones and they are ordering them exactly as was supposed to be there, no questions asked. Again Great Experience all around. Highly recommend them

Ke
Review №47

Courteous very professional very knowledgeable and very helpful walked in without a vehicle and drove away with a brand new 2018 vehicle.

Ro
Review №48

They help you with everything

kr
Review №49

Baught my first car!

Da
Review №50

Bought two cars over the past 3 yrs from here. The first car they where awesome the second not do great. Offered a whole lot and did not deliver. My car is great and I love it just not happy with the way they didnt follow through with what they told us we were getting. When I tried to get it resolved no one would call me back.

Sa
Review №51

Future Nissan has an excellent repair department and profession service staff.

Jo
Review №52

Great customer service !!!!!

To
Review №53

Great selection and friendly sales staff.

To
Review №54

Is a great place.

Ge
Review №55

I have been bringing my cars into The Folsom Auto Mall Service since I moved into the area in 2000. This time, my service advisor was Michael Leis and he has been the most friendly and attentive service advisors Ive worked with in a while. He greeted me with a smile and treated me in a professional manner but also as if he had known me for a long time (even though this was my first time working with him)! The The Folsom Auto Mall Service team has always been professional and informative which is why I continue to come back - great job, The Folsom Auto Mall Service!

Gi
Review №56

She jay for all your shopping needs..

Al
Review №57

Folsom Lake Hyundai did a great job, they had me in and out in 1 hour.

Mi
Review №58

Top and bottom end dealerships both here

St
Review №59

Service department was professional Eddie did a nice job thank you.

Cl
Review №60

Nice people

Mo
Review №61

I did get the Best DEAL EVER! 10,000 off asking price: Cra cra!

Le
Review №62

Good service

Ch
Review №63

They have beautiful cars. Wonderful service. A great place to walk around and look at all your choices

Le
Review №64

I really dont like rating an entire auto mall together as one dealership can be very different than another.I visited several dealerships and browsed the lots.Kia had very friendly and knowledgeable sales staff and not very pushy but they had few cars to look at as ford and Toyota took up the majority of car space.As auto malls go this one is on the small side but they have many, many used vehicles that may fill your automotive void.Its worth checking out if you live in the area and dont want to travel too far.

Mr
Review №65

Nice place to go to check out vehicles

Sc
Review №66

Salesman did an ok job about explaining the new Pilot but the test drive WAS WAY TOO SHORT and I couldnt get a real feel for the car. I ended up purchasing from Shingle Springs Honda which was more competitive price wise. I also was able to take that long test drive I wanted to get a better feel for the car. Sales person did and excellent job there.

pa
Review №67

Unfortunately, the service took two and a half hours for oil change. People that work there are extremely relaxed about not wearing masks.

Ja
Review №68

Great service...all around. Wish there was some way for them to digitally keep the service coupons they send out to me. I always leave them at home.

Re
Review №69

Quick to sell you a car, wont let you decide if you want to or not.

bo
Review №70

We bought a used car from Matt at Folsom Honda. He was very clam and friendly. We never felt pressured in any way at any time.Matt was very transparent about the business, sales quotas, warranties, and the used car policy. This made us feel very comfortable.This was the last dealership on our list, and Im glad we went. We took the car for a test drive and bought it the same day. Couldnt be happier so far.

Ki
Review №71

Butch at Folsom Lake Chevrolet is great. He makes it less painful (appears to try and think like ... what would he do if it was his car) when you need to have big service on your car. Not heartless business like other service reps can be

Jo
Review №72

Made several stops at different dealerships. Everything from the Ford Dodge and Chevy dealership looking for a 1 ton truck. No one seem to have anything larger than a half ton truck what a waste of time.

Ed
Review №73

I wouldnt suggest car rentals there go elsewhere. Ive done business with them for years until I rented there a few weeks ago. The new guy Chris is a joke no customer service skills whatsoever. We reserved a mid size car only to receive a compact vehicle and he would not deduct the difference in price. Never doing business with them again and will tell everyone I know not to go there for car rentals. Please go elsewhere its not worth the problem to give them any business.

Bo
Review №74

Had car wife wanted got deal i wanted. Nice people large selection of cars.

Ca
Review №75

I like their customer service; polite and friendly staff. Good location. Quick oil change service during morning hours.

El
Review №76

Adam obeidat is awesome! Although I didnt get a car, he was understandable, honest and didnt pressure me to buy!

Na
Review №77

One can select from a broad brand of vdhicles

Gi
Review №78

RJ was the Best! I must say the entire process was fun and no pressure! I was treated with kindness and respect. I appreciate Folsom Toyota and will be back in the future 💗Thank you for being a 5 star establishment!!! Cheers! Gina

Ch
Review №79

More friendly and not so pushy car salesmen made going here a good car shopping experience

jo
Review №80

They guys at Folsom Chevy are always top shelf service.

sh
Review №81

Choices fit to any budget

Ri
Review №82

Dont waste your time with Gmc dealership here. Go to Thompson Gmc dealership in Placerville. I was told to come down and if I had a written quote from other dealership(Thompson dealership) they would beat or match the price. Lairs! I went down there wasted 2hrs. Met Marty there he has the worst customer service. He doesnt know anything about the products he is selling. Went down to Thompson dealership got better price, better price for my trade in and got to experience great customer service.

M.
Review №83

Had an appointment for an oil change. Arrived 10 minutes early. I was in & out within an hour. They also rotated my tires and did safety check.

Mi
Review №84

Folsom GMC always great service. Real Pros. I would recommend the dealership to anyone with a GM car or truck!

Do
Review №85

Wonderful

Sa
Review №86

I think they are wonderful mechanics and they get the job done. Also they have very nice employees and a very nice atmosphere too.

Ro
Review №87

Had a flat, they changed it out very quickly. Pleasant and very reasonably priced. Highly recommend.

Gh
Review №88

Being wheelchair I felt very out of place I was trying to buy a 3500 Dodge Ram and I couldnt get up under the truck and the guy couldnt help me and I just felt very uncomfortable the man was very very nice there was something that was missing in the place that I I guess they just dont do anymore it were the big leaflets with all of the facts on them all I have is a phone so thats all the internet that I have and trying to see something through a phone about the information on the truck is why even bother looking so I really miss having that brochure with all of that information in there but I would have to say that the gentleman were very polite they were not pushy as I was expecting but they were very very nice

Ma
Review №89

Good selection of new and used vehicles. Knowledgeable, friendly staff. Sales staff who work with you to get you the best price and financing. Quick and efficent service center.

Pa
Review №90

Have a great service, choose your choiceOf so many cars, trucks

Ga
Review №91

Im usually not a fan of auto dealerships. Folsom Chevrolet may have changed my mind.Ive bought two used cars from them and both times I was treated very well.I didnt always get what I wanted, but it was an acceptable transaction both times.The service department is, in my humble opinion, Simply Amazing. Enough said.

Mu
Review №92

Went for Nissan service. This place is over priced and they try to sell you multiple recommended stuff. Just say no thank you. You will be fine. The service is slow but its okay. I just cant believe their prices - $100 for an oil change !

Ke
Review №93

Folsom Auto Mall gets 3 Stars ONLY because of the Excellent Customer Service that Hyundai and Honda has to offer. The other car dealers in that mall are rude, disrespectful and aggressive. I recommend only dealing with HONDA AND/OR HYUNDAI.

an
Review №94

I own two Nissan. I needed a special service on my car. They did the service and fixed the electric problem that prevented the headlight from working. I really love their service department. Everybody is friendly and the work on my cars is always done to my satisfaction.

Zo
Review №95

This is my spot for anything car-related that needs fixing. Always friendly service, and they have a nice little waiting room you can chill in (seriously - bring a jacket - it gets cold there in the winter) and get hot chocolate / coffee / snacks, for free.Adjacent to the waiting room is a neat little shop that sells car accessories & knick knacks.

El
Review №96

Folsom Lake Honda gives great service! We have bought our cars and had them serviced there and would not go anywhere else. I call Brett Hoskins my car doctor, hes always upfront when it comes to servicing my car and never disappoints.

An
Review №97

Staff is awesome always nice, Cesar Marquez is a great guy, he will go out of his way to please the client, makes sure youre happy with the vehicle youre buying!!! Folsom Lake Kia needs more sales agents like him

De
Review №98

I toon my truck in for maintenance.. checkin took way toooo long and the new advisor never checked on me and I was there for 5 hours. I will bring my vehicle back but i will make sure to ask for Dave or the other advisor. They checkin on their customers and they know what to do

Ce
Review №99

Shane Stewart is awesome to work with, Very knowledgeable and just all out great personality !!!

Ce
Review №100

Nice relaxing atmosphere. Tell my cousin Rick Owen I say hi when you go to the Chevy dealership!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:12755 Folsom Blvd, Folsom, CA 95630, United States
  • Site:https://folsomautomall.com/?utm_source=listings&utm_medium=organic
  • Phone:+1 844-463-6576
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:8:30AM–10PM
  • Thursday:8:30AM–10PM
  • Friday:8:30AM–10PM
  • Saturday:8:30AM–10PM
  • Sunday:8:30AM–10PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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