Very friendly! Really makes the whole getting a car concept relaxing! They throughly tel you about everything you want to know and need to know and get you out in a timely manor. Highly recommend going to them for any service
Ellen is always on top of things. Any questions I asked and she is on top of it. Always friendly and has a good attitude!
Ellen is great! Amazing customer service! Will return when I buy my next car. :)
Overall really good experience excellent customer service especially from lee Anna would go back again!
Miriam and Vanessa were amazing the staff was very friendly and they accommodated to our needs !! 10 out of 10 recommend .
Got me in what I wanted ...fast friendly go see Miriam.... super cool
Great business, great cars, Love the environment of the business and the staff as well! Who helped me was Lee-Anna arisen, she was very nice and helped me understand the process of buying a car and she was able to help me get my first car at a great price!! Process was very easy, They have great deals as well and can help you a lot financially.
Ellen is great! Great customer service, kind and patient. Thanks Ellen!
Miriam did an amazing job when we went for my wifes vehicle. THANKS A LOT!
I had a wonderful experience here great service. Was helped by Leanna and she was amazing!!! She helped me through every part of the process and got me a great deal!!!!! I would recommend this place and definitely recommend Leanna the go to person that seems to know her stuff and help you in any way she can!!!
The best experience I’ve ever had with a dealership. Everyone are so friendly and very helpful. Once I was approved they found me the best right away. I highly recommend them!
Lee-Anna was great help. Wonderful customer service.
Miriam was awesome in helping us out, I would definitely recommend this place to everyone
Amazing customer service, got all my questions and concerns taken care of as best as possible. Very polite staff like Miriam who handled questions very professionally. Would 100% recommend
Guys did what others couldnt. Very grateful for the whole group
Great customer service. Miriam was professional, friendly, and helpful. She had patients with helping us with all out questions. I really recommend them for your 1st or next vehicle purchase.
Honestly such a great place to go to that will work with you and your credit good or bad! I especially loved talking to Ellen Peacock who makes finding the right car for you easy and as low stress as possible!
My experience at JD Byrider was excellent!!! Ellen Vanessa & Shardaye were all amazing,I got the vehicle I wanted as well as the color I wanted it was so exciting to have a nice team of associates help me pick out a lil piece of me for me thanks you guys rock
Easy to work with. Appreciates me as a person and provided quality service. Would definitely recommend for your next car purchase!
Ellen P. Is one of the best reps I’ve ever met! Friendly, honest, and makes car buying fun! Give her a raise!!!
If you want to talk to someone who genuinely cares about your car needs and wants Ellen peacock is your girl! Phenomenal work!!
Me and my wife loved the experience shopping with Ellen, she answered our questions thoroughly and with great knowledge of every vehicle we inquired about.
I recommend byrider for anybody who needs a car fast and wants to improve your credit score. I am thankful from the help of Mariam a staff member at byrider who help me find a nice car Ill enjoy. 🤞🏼
Bought a car back in April, runs well and we had a great experience there. But I ran into a snag because I got laid off from a job and recently started a new one I work 10 hour days and they expect me to call but last I was told they close at 5 pm and I don’t get out of work until 4:30 sometimes later. The lady that makes the phone calls Brenda gets frustrated easily and starts getting an attitude. Very rude.
I loved buying of them, got some amazing vehicles from them for my whole family.
I wish there were a hundred stars just lovely
Miriam is a great representative. She was courteous, knowledgeable, and her assistance was invaluable. I hope to work with Miriam again in the future.
Miriam very friendly and quick on help you out and 100% recommended her
Miriam and Vanessa are Fantastic! They did everything possible to get me the car I really wanted. I would recommend Byrider Fond du lac to anyone who is looking for excellent customer service, and a great vehicle!! Thanks Byrider Fond du lac!!!!!!
Awesome and easy, great staff and car selection as well. Much appreciated!
Ellen was fantastic. Such fast and easy financing. Will highly recommend!
Had a great buying experience. Sales people are very good at thinking outside the box to get a deal done. I dealt with Dan and he is very honest and professional.
Miriam goes above and beyond. Great customer services. Thank you for everything.
I was in the tough situation but Ellen really helped me with everything and made financing really easy Im so thankful for her
Helped my daughter get her first car. She was approved and test drove a car and drove home the same day. Ellen was a great salesperson and answered all our questions.
Ellen was fantastic!! She made this very stressful situation so much easier!!
They worked with me to make sure I got the vehicle I wanted..great staff super friendly!!!
Ellen P, is the best car rep out there!
Destinee was super awesome. Her and her manager did everything to get me into a new vehicle I was happy and comfortable in!!! Very friendly and helpful!!! Thank you JD Byrider 💪🏽💪🏽
Ellen was so helpful and nice throughout the process! The financing was easy and fast!
Ellen was absolutely amazing through this process that can be surly hectic for some people! Everything was quick & simple & fast!!
Just byrider your doing good things. Cts
Best place to go when needing a car and help building credit score
Very happy with the sales i was in a car the same day i test drive and very happy to have a car for work. The people here at byrider really care about the community.
Ellen was very kind, courteous and caring when it came time to find and choose a car.
Had to bring my car in for services to get done which was more than the vehicle itself and they hit me into a newer car!
Miriam was very kind and helpful! She made this an awesome experience.
This Company And Their In House Financing Company Are The Worst. Waste Of My Money. I’ve Never Mixed A Payment. The Car They Sold Me Had A Bad Engine. And Now They Are Dragging To Get It Fixed. I Am Under Warranty. And Can’t Even Get My Engine Fixed. I Am Stranded In Chicago And They Won’t Let The ByRiders In Illinois Fix My Car. I Asked Why And Was Told Because They Want The Money. I Also (Before Hitting The Road) Ask For The Engine To Be Checked. My Airbag Light In My Car Came On After A Week Of Me Driving. This Is Terrible.
Amazing!! Very friendly staff and very helpful!!
Horrible place, cars arent reliable, once something comes up you need to tow your own car, they wont even provide a loaner. Ohh lets not forget about the 24% apr if you have no credit. Honestly bad bad company, youre better off finding someone to co-sign.Got the car in January as soon as I drove it of the lot within 1 week it was giving me AWD issues and in May 1st blown head gasket, now a week after may 11 Im having fuel injectors issues.your better off getting your grandmas car might give you less issues and last longer my opinion on my experience.
All the ladies here were awesome!! As a first time car buyer I was nervous, and intimidated. Miriam made me feel at ease, she listened to what I wanted and respected my financial situation.
So far so good, they had came and picked me up from my house got me into a car right away. I had no credit. Check them out!!
Bought my car here and appreciate the friendly service
Just wanna say Lindsey did an amazing job helping us get our new car today. We came in with a car that was slowly dying and drove out with a 2008 Malibu. Love the customer service great job guys keep up the great work.
Great place! They listen to what you want and always are there to help.
Great place and Great people!! Especially Clair (fond du lac location)! She made sure we got everything we asked for and was super patient with us! Keep up the Amazing work!! We will definitely be telling everyone about our experience!
I had some of the greatest service since Ive been here And Destiny has beenExcellent, helpful, Very gracious and courteous
Reliable and friendly staff. Will do business again
Very nice and respectful. Completely understand what he presented to us
Clair at byrider was one of the best most helpful customer service representatives there. Highly recommended asking for Clair when doing your car purchasing needs.
Thank you for your help Miriam! I love my new vehicle!!
Miriam is great!! She made me feel comfortable and secure with doing my first financing!!
Staff there is fantastic!
Very Nice people very high interest and cost of vehicle tho but expected for bad credit no credit.
Lindzy was awesome. Very polite and wanted to get me into the car I wanted. Doing the credit app over the phone helped speed up the process. Walked in at 6 walked out at 8 with my dream car!!!!!!!
Great selection friendly staff and amazing ability to help those with credit issues
Thank you lee-anna for your service!
Fab, ladies love my new ride ❤
I had the opportunity to talk with Lindzy. She was very helpful directing me to the website and encouraging me to stop in to take a look at the inventory!
A great place great work friendly highly recommend a good place to get you riding
Extremely rude employees. Was inquiring about a vehicle and the finance manager was extremely rude. Made me stop the entire process because of his behavior.
Very polite Ellen gets you through very quickly
Clair Was very fast and very helpful gave a lot of helping information to help me with my purchase very satisfied.
I definitely didn’t except to leave with a car today but I’m glad I did! Thank you to Lidnzy for helping me find a new car and the whole fond du lac team for making my experience awesome
Walked in needing a car. Walked out with a car quick and easy.
Highly recommend. The staff have been absolutely amazing. Very friendly. Extremely courteous and considerate with myself and my wife. This is our first real purchase in ten years of marriage and they have made this experience one I will be looking forward to doing again in the future.
Very nice. Didnt expect to leave with a vehicle today but Clair and her team made things happen.
Great attention to detail and my needs
Clair was outstanding she gave me everything I asked for then some she was the bomb.com
Syrena was outstanding.very friendly and enthusiastic. Made application process painless. I loved working with her she was just awesome. I mean everyone was friendly and explained everything throughly.
They helped me get a car and get driving when no other place would help
Miriam was a great help.
Syrena was super nice & helpful! She made the whole process as easy as possible! Very satisfied!!
Everybody was so amazing and helpful! They really exhausted every resource they had to get me into a new car 😁 very much appreciated!!
Great customer service!
Very helpful and friend go out of the way to help you
Clair greeted me at the door and made sure all my questions got answered.
Great customer service
Syrena was very helpful with my 1st official vehicle purchase. Definitely a friendly helpful environment!
Always a pleasure
Service was awesome and every question was answered I recommend everyone to give them a chance they make sure you are truly satisfied
Claire made the experience a good one with buying a vehicle!
Thank you Byrider and Syrena for helping me get into a newer car at an affordable payment with a FANTASTIC warranty! no other dealership I went to had a warranty so great; 3 years or 36,000 miles!
Very courteous and fast and friendly service, but got an oil change about 3 months ago. Today I decided to do it myself and the drain plug was covered in form a gasket. When I got it out it wasnt even a drain plug. Was a regular bolt sealed with form a gasket. What kind of service would do this? Not happy at all.
Very friendly with helping people finance cars. Recommend for people looking for a car that dont have great cridet.
I’m so happy Jd byrider has help me out wonderful thank you guys.You guys rock
Brodie was amazing to work with as he helped me look and purchase my new car! He is very resourceful and answered all my questions without any hesitation. Very knowledgeable and laid back, and most importantly professional. I did not feel pressured of any sort when I was indecisive of what I was actually really looking for, he did an amazing job at finding me a vehicle that I love! Highly suggest going to him! You definitely will not be disappointed!!! Thanks again Brodie for the outstanding job you did! I couldnt be happier!
Syrena helped me find the perfect car for me!! Great service
Hi! My name is Stephanie! I have been needing transportation since October. I came across Byrider in Fondulac and they were very gracious about helping me get financing for a vehicle to get me back on the road! I received help from three different Ladies, (Vanessa),(Sherry),and Destiny.They all assisted me in different ways to get approved for a loan and I felt very respected. I am very thankful for the chance to be back driving on the road and to also help rebuild my credit again!! Thanks so much!
Great Customer Service. Definitely Would Recommend to friends and family!