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Caliber Collision
7871 Cherry Ave, Fontana, CA 92336, United States
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Caliber Collision
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Da
Review №1

Marcos Macias went above and beyond to help and service my vehicle I came in for a warranty repair and he took great care of me he even gave me a ride to work in his personal car. I will be back if I have any accidents great service and turnaround thank you!

Ce
Review №2

Adrian did a good job 👏 👍 with my Volvo.He keeps me abreast of the progress of the repair. Due to time constraints, I am not able to pick up the car on the day of release, Adrian volunteered to drop it off at my house. Luckily, Marco, the manager worked that weekend, so I was able to pick it up. Marco was nice enough to drop off my transponder (I forgot inside my rental) at my 🏠.In short, customer service is SUPERIOR!

De
Review №3

The customer service was amazing, and they did an amazing job on my car, it was washed and brand new. I was also updated at every step of the process.

Fe
Review №4

They repaired my drivers door after a collision and replaced my bumper at a reasonable price. They did excellent work, kept me informed and finished on time. Thank you Adrian and Manuel and the rest of the team at CC.

Br
Review №5

Caliber was upfront with us as far as what would be involved and kept us informed throughout the entire process. We were impressed with the quality of the work and the customer service was top notch.

Mo
Review №6

I would like to say Thank you once again to Adrian Hernandez for being very professional about his job and also respecting our decision. He was very attentive and friendly!Definitely recimmending your service to others! 😊

Do
Review №7

I took my 2010 Mini Cooper after I was in an accident. They repaired my vehicle and its flawless now. Great service, effective communication skills, and I highly recommend Caliber Collision. Thank you once again for the great service.

Ju
Review №8

Very Good and professional. After I had My catalytic converter taken they replaced it, all was fine. Took my truck home and had it parked for a week or so, because the cat was stolen at my job, my wife drove me to work. So I went to start my truck, battery was dead, I called Caliber, and to cut this short, they sent someone to my home, my wife said that he was very nice, and he replaced my battery, free of charge. This is the second time that we had a vehicle, repaired by them, great work Adrian, and sorry I didnt get the other professionals name that came by, big thanks guys!

Ro
Review №9

They delivered better than what they promised and one day earlier than expected.

Jo
Review №10

From the minute I walked in their door, they were very professional and kept me informed every step of the way. I even got my vehicle earlier than expected. Great quality work.

To
Review №11

Great service and a awesome staff!

jo
Review №12

Took my car in to get the rear bumper replaced and Manny did an amazing job. They replaced it and made it look like new. I can’t tell you how good it feels to drive knowing that I don’t have to worry about it anymore. He showed concern and was very communicative. One of the best things you can do is make your customers feel comfortable and that’s how I felt. Thank you so much!

Le
Review №13

Had used before. Very professional and knowledgeable. Would highly recommend,

Br
Review №14

My car was hit while parked. I was afraid it would get totaled or that it won’t be the same ever again. However, Caliber Collision restored my car perfectly without any issues!

Lo
Review №15

They fix my car and did an awesome job. Thank you guys

Ca
Review №16

This place and the people who work there are amazing! The personal was very attentive and polite. They addressed my concerns perfectly and kept me informed several times a day through text messages. The repair was done professionally and in a timely manner. They even offered me a ride home. They made my car look brand new. The cost was really low and the work was above average. These guys deserve your business. If I ever need a collision repair shop, this company will be it. They have earned my lifetime support. Thank you!

Ja
Review №17

They did an awesome job! I was able to get my car in the very next morning and they had it completed in under a week. The full team was so easy and pleasant to work with. Service Advisor, Alex was very communicative through the whole process and GM Jacob was extremely helpful, too. Highly recommend bringing your vehicle here!

Da
Review №18

My Escalade was hit in the rear, my tailgate and bumper was damaged, took it to caliber, talked to adrian, he told me dont worry we got it, great job big shout to caliber and adrian and the team

Bo
Review №19

Very thorough and professional. Bring your vehicle here, you will not be disappointed.

Lu
Review №20

Very satisfied with the place. Manuel Lemus took great care, he made sure to explain all the work that my car needed. Went over all the Steps, I even got my car before the expected date.

Ke
Review №21

Attentive to customer needs and informing the client throughout the process, special thanks to Adrian and Marcus for excellent job done.

El
Review №22

Wonderful staff and very professional.

Ri
Review №23

Manny Lemus did a phenomenal job with taking care of my vehicle. My car was vandalized over the Super Bowl weekend and once I took my car to this location they took it from there. I am pleased with how professional, attentive, exceptional customer service I received from this location. I would highly recommend my family and friends if they are ever in need of their services. Thanks again Manny I really appreciate that work you did!

Na
Review №24

Outstanding from the moment you walk in to the moment you walk out, very professional, they delivered the promises on time, give me update all the time .

Ca
Review №25

On the freeway going to my sons wedding in Colorado a large traffic cone flew up and hit the front of my car thanks to a white truck. It did $2,600 damage and Caliber Collision fixed everything and it came out great.

te
Review №26

If i could give 10 stars I definitely would. Staff is very friendly and professional and their service is excellent. My car looks all new after they fixed the cosmetic damage. Highly recommend this place. :)

br
Review №27

Alex is your guy !! He did an amazing job and made me worried free! They did amazing job repairing my car. Looks brand new you can’t even tell I was in an accident!!

Ma
Review №28

Fast hassle-free service.

Ph
Review №29

Kept me informed on every step about my car. They also cleaned the inside and the outside of my car and made it smell like new! Very professional repair shop. This is my 2nd repair with this company and most likely will be for my future repairs

se
Review №30

I took my brothers car to be repaired. They did an awesome job. The staff was very professional. Derek kept us informed and the turn around was fast. You will not be disappointed. Ill be taking my car in soon. Thanks again Caliber Collision Fontana

Na
Review №31

Great service, excellent service. Thank you Alex!

ma
Review №32

Brought my car here after it was hit. There was damage to the rear bumper and part of the rear fender. The staff was extremely helpful and professional throughout the entire process. The turnaround was faster than what I had anticipated and I highly recommend it to anyone that needs any type of bodywork.

Mi
Review №33

Kept me updated. Very professional.

Je
Review №34

They seem professional however Im still waiting for the insurance to approve the work

ce
Review №35

The work they did was better than awesome, they fixed every scratch I had plus the front bumper was sticking out and they fixed that!! I highly recommend Ricardo!!!

yo
Review №36

I came to Calliber Collision and spoke to Nancy at the front desk. I told her I was sent from progressive to drop off my car, right away she said, we dont deal with progressive and we are not a direct repair center so I cant help you. I explained to her that progressive sent me and that they said I was able to use this body shop. I said is there anything that can be done because I already got my car rental and she said they dont do any of that and if I already got a rental thats not what they deal with, which made no sense. Again, She said, no, we dont deal with progressive you have to go to the calliber collision center in Ontario. I said, excuse me whats your name and she said Nancy, I said ok Nancy Im going to contact my insurance and see what happened because they sent me here and I wanted to have my car worked on because they had 5 stars on Google. After I called my insurance, she said I dont have room today, Im all booked up, but never gave me the option of making an appointment for tomorrow. At this point I was already upset because I dont understand why she had such a unhelpful attitude. While Inwas on the phone she go up and said, Im all booked up for today. If I could have booked the next day, I would have gladly done that, but she made me feel like she just wanted me out. I never complain on this or write novels on Google, but the way she treated me was not ok. I felt she couldnt be bothered with my repair. I have full coverage and progressive is a really great company so I dont know what her deal was. I took my car to get repaired elsewhere, if calliber collision doesnt want progressives business theres alot of other companies that do.

Al
Review №37

Excellent

Ze
Review №38

I am not totally satisfied

Ca
Review №39

Good service, my vehicle was nice

Information
12 Photos
39 Comments
4.5 Rating
  • Address:7871 Cherry Ave, Fontana, CA 92336, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/fontana
  • Phone:+1 909-578-0046
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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