Went in to get new brake pads done for my vehicle and was in & out within a little over 30 minutes which was awesome!. Customer service was great!.
Brought my Camaro to have the brakes flushed. Service is excellent. Jaime the guy that worked on my brakes, always took extra care to cover the fenders to protect the paint. He was knowledgeable about his work. Alvaro worked the front desk. He was friendly and offered great customer service. He was flexible with my issues. They also offer many other services than just brakes. Oil change, differential seal replacement, alternator replacement and many other services. 12,000/1 year warranty on most parts and labor. Some parts offer lifetime warranty.
Always great customer service. Communication is wonderful. I have been going for about 5 yrs now never had a bad experience.
They are amazing there! Great customer service and great price. Cant go wrong.
Super honest workers wont do any jobs u dont need just to make money off you. The quality of work is as if it was their own car! They definitely take care of you here plus they have good coupons to save $$$ on their website
Very fast and pleasant service. Would recommend.
Every employee were polite n helpful when I arrived n fixed MY girl-Chrysler 300 n back on the road after 2 hours 👍😊😎
Fast service best prices when I called around
Excellent customer service and friendly staff.
Great experience, very professional, and great customer service... Im very happy with my brakes.
Always great customer service and guarantee to do great quality work.
I was referred to this place and boy was I glad. I shopped around before I went and they had the best prices. I didnt feel over priced or ripped off at all. The staff were amazingly polite and helpful. They answered all my questions and had no problem checking their work when I had concerns about my air conditioning. They kept in contact with me the whole time about my services and my vehicle. I felt safe leaving my car with them. Crazy part is they completed the work in half the time I was expecting. I had family business to attend to and they were so accommodating. I will be returning and referring my friends. If they see this thanks guys, I highly appreciated your services. Ill be back soon.😁
Excellent service. Great place. Honest business. It was a delight to be treated with courtesy and respect as everyone should be. I will go there for all of my brake issues. I was told by Redlands Jeep that l needed front and rear pads. Al and Larry in Fontana inspected the pads and showed me and told me that the pads on my car were relatively new. I was not charged for the inspection or their valued information. Everybody should visit Brake Masters.
They work soo fast. Luv it!
Took my car for an oil change. They were pretty quick, had it done in about 30 minutes. Gave me a free brake inspection and offered to fix it while I was there but I opted out. The oil change alone was $54 with a coupon.
I have been going there for 3 years i recently had my front breaks done the sameday they started making this loud noises every time i stop.took it back and they have been giving me the run around saying i was my back breaks i had my back breaks done with new rotors.i cant believe how they did me they are way overpriced this is the second time this happens the last time i took it back and they said the mechanic didnt tighten up the calipers.so i will not be going back
They aligned my car recently without offering to add camber spacer bolts. I thought this was unprofessional because I would have to go get those put on and then pay for another alignment. At least I found another alignment option in town at Padilla Tire in the process.
Professional, fairly quick service despite multiple customers at a time. Was referred by Americas Tire and got $30 off wheel alignments. Employees were respectful, hard working, and quick to help. Will be going again.
Great customer service and the best part out it all was they showed me what was wrong instead of just telling me. I highly recommend getting your car serviced here.
If your looking to get your brakes done this is the place to get them done. Ill definitely be comming back to have my other vehicles serviced.
Fast and affordable and Gerry customer service
Print $20 coupon for alignment of website and call for appointment......✔️✔️👌👍
Dont leave reviews often which shows how good this place is theyre honest and truly put the customer first I will be back!!
I called a weekend ago, asked for a quote and was given the price of $150, $100 for labor and $50 for the brake pads, I came in today and they did the job in about an hour to 90 min tops. I’ll recommend this shop to anyone who needs brake services.
Brake masters a must go to quaintly work providing at it finest, super clean shop and respectful. Bought a used car the other day and the alignment was all wrong so I step in and talked a mechanic/salesman to get a quote for my vehicle. (Prices varies on your personal vehicle)Showing up later after my quote I was greeted and fairless serviced and had my vehicle alignment fixed all around in a jiffy.Now my car rides smooth!!!
Never knew this place existed till I went for a friends birthday party. Venue is cool, only thing was that it took awhile to get a drink
Best service thank you
Great staff and fast service. Amazing customer service. Thank you so much for the great work!
The guys at this brake masters were great. They were fast, efficient and very friendly.
Totaly Unprofessional service, pricey for lousy job!
Yesterday I needed a oil change very fast I only had my lunch break. Larry Garcia in Fontana took care of me making sure I was done and ready to go. Not only did I not need a appointment, I was treated great. I will definitely will be going back in again. Thanks Larry Garcia.
Ok good service
Was not to happy with the aftermath
I drive the mountains daily and wanted to be confident in my brakes. They took off my wheels, brought me the brake shoes in the waiting room just to proove that everything was fine. Who does that? I needed nothing and wasnt charged anything. Wow! When I need brakes Im coming here for sure
Brake job was a little pricey, I could had went else were and probably gotten a better deal. The customer service man kinda started to argue with me regarding the price.
This is a great place to do the business, they are very fair, they are honest about the estimates, very courteous, fast and efficient. this was my third time going there, I had not have to get second quote as I knew they were competitive and any job they do is perfect. I definitely recommend Brake Masters for repair. its good to know their technicians are NOT on commission as compare to other repair shops,. thats why they will not over sell you the parts which you may not need.
Great service definitely be going back 👍
Not happy with them at all
I have to say they treated me so good .. I will recommend them 100,% to anyone..
Excellent Service & Awesome Professionalism!!! Been going here for approximately 5 years & I am always Satisfied with prices & quick services.
Low Prices. High quality. Friendly customer service. First time there, but definitely wont be my last.
Very friendly and not pushy over the phone. Offered a discount for being referred from another company.
We were on the road headed home. My truck developed tire and severe alignment problems. I was referred to this facility by Americas Tire . Brake Masters took care of us quickly and efficiently. If I lived in the area I would use their facility more.
Very friendly customer service and very informative.
I was there to remove a broken stud caused by Americas Tire Co. I am assuming they are sister companies because there was no charge. Nice and Professional Management. 3 hours and a lot of banging, they finally got it done
The staff was very knowledgeable and my family has been going here for years
I went into the fontana store an Larry was very frendly an helpful. He got me in an out of there quickly. Thank you for your awesome employees!😊
Great customer service. Not cheap though.1 new caliper, 1 new rotor, 1 turned rotor, 2 new pads, 1 brake flush = $500.00It was done professionally and quickly.
I have never had my stomach drop the way it did when I pressed on my brakes in Downtown Riverside. I went to Brake Masters in Fontana yesterday after work, because my brake light popped on two days ago and the brake pedal was touching the floor. I literally have had my brakes repaired for 24 hrs, paid $248 and they are back to touching my floor board. I tried to stop at a stop sign in the neighborhood near the Mission Inn, and my brakes barely worked. I felt my stomach drop and all I kept thinking was God, please dont let me hit anyone crossing the street. Not only was my life in danger, but I could have hurt someone or killed someone. I am having my car towed back to the Fontana Brake Masters location in the morning before work. Im extremely disappointed and now I feel that I have been taken advantage of! And to think I was going to go back and have Brake Masters repair my back brakes.
They did a great job in a timely manner.
Good service as always thx u Brake Masters
Expensive.
Great speedy service.
Always excellent service!
Great work
Of all the staff, only the back mechanic was genuine, caring, and an honest man. Unfortunately the other staff including manager did shady things with lack of communication and went back on their initial sayings. Thats not honesty, which is their motto.. Unfortunate. Not returning.
Great honest work & service!
Was faster than I expected
I needed my rotors resurfaced and went into this location at 540 and they let me know that they did resurface rotors but couldnt do it cause he said his workers wanted to go home like really it wasnt even six yet. Another worker told me it takes 30 minutes to do them but i got them done somewhere else in like 20 minutes. Overall bad customer service.
Love their speedy service and knowledgeable staff.
Excellent service 👍👏
I recently stoped by needed brake check.Had to drive to Apple Valley due to fam.emergency. im greatful that they believes in human kindness.
I knew what was wrong with my brakes and they fixed them exactly as I thought. Plus, they fixed a noise I was hearing for free.
The quote they gave me was ridiculous. Insulted me when I refused to agree to get the work done.
Only one hour before closing and they fix my problem.
Very good work
This place is bad! They rip people off and try to intimidate customers and force them to buy their parts. They lie and run a cheap shop. Never again will i go to this shop. NOT recommended!!!
Crazy brake prices
Alsom place bery friendly staff and professional
Walk in and inspect the tech to see if he moves your alignment before they show you if your car needs an alignment or not.Dont trust em in other words.
Very helpful
They got my vw driving straight again
Fast service
Great Service
Not the best
Poor service
Got my brakes fixed well!
Very good deal for the arrangement of a car
Good service and fast