BG Automotive was professional from start to finish! The best part about it was the communication. They sent estimates via email and text, and updated via text and phone. They provided a list of things they found with recommendations for what should be fixed and what could be monitored (which I found very helpful and honest). There was no pressure to do anything on the lists, but I now have specific items I can look out for over the next 6 months. They got a part in the following day after reaching out to contacts on the east coast and fixed everything within 2 hours of receiving the part. The front desk staff is friendly and very professional. I will go here next time!
I have been a customer at BG Automotive for over 10 years and they have never let me down. They can be trusted to make repairs and not to recommend things you dont need. They are probably not the cheapest in town but their integrity is worth every penny! Thanks BG team for keeping my truck running great for all these years!
I highly recommend BG Automotive to anyone who needs repairs or maintenance on any vehicle. They are kind, courteous and extremely knowledgeable and professional. I am super happy with the quality of service and even happier to have my truck back sounding and running better than ever.
I had a major repair done on my car with BG and the customer service was amazing. I worked with Frank and he kept me informed every step of the way so I knew exactly what was going on for the week my car was in their shop. I will use them for all of my mechanic needs in the future and would recommend them to anyone needing their car worked on.
I have never had a simple service visit transform into a singularly unexpected and exceptional experience. I was literally blown away by both the professional knowledge and the emotional IQ of the service advisor that worked with me to handle a simple alignment and camber resetting. Chris Garza is unique. She is unquestionably the most talented service advisor I have ever dealt with. Although but the “face” of BG Automotive, she was able to convey both the values of the organization and the attention to detail taken by the technicians. As a result, I plan to use BG for the service work on all our vehicles and will encourage my friends to do the same. Thanks BG!!
One of the most important items with respect to interaction with a business is how good is their customer service?This company is Colorado Based company. We call that a small business.As I mentioned, customer service is the most important items that a small business needs to offer, but just as important, skill, talent & reliability.BG Automotive has these qualities. Many small businesses miss one other item that this company has & that I have witnessed & have been a part of that process. - That is what the word FAMILY really means. When you become a regular customer with this company, you are as close to family of this type as you can get. The mission behind a small business like this, is to build an excellent customer base, keep those customers, & treat them like family. This is what you can expect when you use the services of this Small Business - BG Automotive. They make it right, they do it right & you can be assured that they will treat you right. Go see them with your Automotive Needs. Start small, check them out as I did, then youll see you have a reliable Automotive Services Business.Best to you!!
Matt was awesome and very helpful! I never felt talked down to and everything was explained very thoroughly to me. He even was able to take off about $450 of my repair.
I can always count on these folks to give me honest feedback and to do a great job. I trust them to keep me safe in my well-loved, and thanks to them - well maintained, Subaru Forester. I don’t need to worry when I leave my car with them and know that I’m in good hands. I’ve been with since getting my car and would never consider anyone else for the job. Thanks all of you!
I couldnt have been happier with my service. The people who work here are very kind and have a positive disposition. Jared made sure that the service they promised me was the service I received - I feel like this made them very trustworthy, which is hard to find in an automotive company.
Very professional and friendly staff, many compliments on the car when I pulled up. Had it fully aligned in a short amount of time. Definitely recommend to any of my fellow GTR guys or anyone who wants the job done right with professional and friendly staff
B&G Automotive consistently services my car in a thorough and professional manner. They provide both an oral and a written summary of the work done and any concerns they have or suggestions for future work. I leave each service appointment feeling confident that my car has been worked on carefully and completely.
Took our 2011 Subaru Forester in for a second opinion after the local dealership service department recommended a short block replacement based on, what I thought, might be a mistaken assumption about engine oil loss. BG Automotive conducted a thorough diagnostic analysis and, instead, recommended a measured approach to determine if we are losing more oil than would be expected (per Subaru specs), and if so, from what specific source. BG Automotive gets my business from now on.
This place was awesome! They gave me a loaner car while they were fixing mine. Michael took the time to explain things and everyone was very patient, helpful and informative! My car is running perfectly and Im so happy to have it fixed.
Got a great detailed inspection and the every person on the phone I talked to was very courteous and knowledgeable. Happy we took the car there. Thank you BG
I have high recommendation from my friend Justin and like he said there work is great
Very honest mechanic who was able to tell me I had a blown head gasket. He gave a me a rundown of what I could do and how I could save money. Very honest team you guys got here! The lead mechanic also took the time to come out and talk to me personally and show pictures of where oil was leaking. Thanks guys for your help!
A gem of a place, more like a 4 leaf clover, in a world where great customer service is hard to find - search no further! Brandon and the team were wonderful to work with, and I cannot say enough good things about the service and care that was taken for my vehicle. Highly recommend!!
Service was exceptional. Greg Johnson was great in getting the work done in a timely manner. I needed alignment on my classic 1967 Cougar after a gear box replacement. Jerrod was very knowledgeable and explained and answered my question. They both thanked me for my Vietnam Navy service after it came up in conversation. Veterans love it when their service is recognized. Thank you.I highly recommend this business for your car repair needs. Kudos for the owners. Great work force.Wanted to share a picture of my Cougar. I have had two more automobiles repaired. A 2010 BMW X5 and a 2000 Honda Accord Cpe. Both run like new thanks to BG Auto staff. I am a very satisfied customer. Thanks boys.
These guys were friendly and treated my friend very well!!! I will definitely take my own car there when needed. 😊
Maybe the best quality of service and professionalism I’ve experienced. Highly recommend.
If you own a Toyota 4Runner, don’t go anywhere else! Jarad and the team at BG Automotive crushed it! If you want to work with genuine, down to earth professionals who know what they’re doing and are willing to help you get the info needed to make the best decision WITHOUT PRESSURE or COERCION...look no further.
Matt, in their front office, is/was super helpful. Spoken to him a few times about getting work done there, and now will for sure. Excited to have a mechanic I can be proud of.
Hands down these are the friendliest people to do business with, especially when it comes to my Toyota Pickup. I had an uncommon issue with my engine and they found it within hours of me dropping off my truck. Good prices and they told me in detail everything that was wrong and what it would take to fix my truck. Ill definitely be sticking with this shop from now on, theyre the best one Ive found in Fort Collins. If you have a Toyota tacoma or even an older model like me, this is the place to go for anything you need done.
My experience with BG Automotive was wonderful! I have fixed my passenger side mirror with them and I did a full car inspection too. Brandon with super helpful and friendly and the whole crew was professional too in providing detail information about my car inspection. This shop repair is a little bit expensive but If you want to get stuff that will last with you a lifetime and take a good care of your car, it worth it. I fixed my engine belt with them since I had squealing sounds especially in the morning when I leave the car for a while, but it does not have this sound after I turn the car on later in the day while using it. They did inspect the belt, they said it looks okay. However, I had a feeling that the belt needs to be changed, and they did base on my request.I would totally recommend this repair shop to any of my friends, because the workers are truly honest and try to accommodate what is best for the driver’s safety to their cars. Brandon is doing a great job with customers, and I have seen some of them, but I can’t remember the names right now, but all of them were nice, welcoming, and ready to help you out at any time.The inspection crew gave me all the detailed information and pictures to my car. I loved that! and really appreciate them for providing such a good service to the customer about the inspection details.I just had a hard time accommodate my time and my friends time to come and pick me up from the shop since they were always out of the loan car and they do not provide a delivery option.Thank you BG automotive for providing the good care to my care, I am definitely using this shop in the future whenever I need it.
I love this place. My friend referred me a few years ago and Ive had a few lovely experiences. I especially love having a photographed list of the recommended improvements my car needs. On this last visit, I had quite a bit done in a very short period of time, including an issue with my very difficult driver side window. Brandon got me back driving quickly, with an operable window, in this cold weather, working with my budget and what is best for my car. I recommend this place to anyone who asks. The people here rock and I feel great about my car being in their hands.
BG, I believe, has to be the leading location for honest, outstanding and thorough vehicle service in FoCo. Fantastic customer respect, photos and itemized run downs of your auto’s issues via email and text while you wait, overall straightforward explanations of my truck’s needs and employees that happily accommodated my unique situation combined to equate to five stars from me. It is a source of relief to find an automotive repair shop that is transparent, friendly and eager to please their customer base. The expansive number of superb reviews is a direct happy consequence of their holistic approach. Well done.
Great service. Been bringing the ole Dodge Caravan here for a couple years now. Super nice team.
If youre looking for a place to bring your 4x4, I highly recommend BG Auto. They have done great work on my rig at a very competitive price. Recently hit a road block in a project I was working on myself. The guys at BG were able to figure it out and get me back on the road in no time. Just as good as any of the specialized 4x4 shops around town.
BG is great to work with in all my experiences. This time around I worked with Frank who was extremely helpful and informative during working on my extended warranty engine replacement. He even helped push to get some other things done that I was wanting to do since it was all torn apart. This isn’t the first time I’ve used them but definitely the biggest problem this time around and Frank handled every bit of it like true professional. Thank you to everyone on the BG team!
After a couple bad experiences at other places, I found myself at BG. Frank was so helpful and informative that he turned the whole situation into a positive one. Being able to compare the quotes between BG and the other places, I felt confident having the work done at BG, knowing it would be reasonably priced. Furthermore, the level of expertise and professionalism was greatly appreciated and I will for sure be back anytime I need work or even routine maintenance.
This business is very nice, but their work is absolutely terrible. My partner and I went to them several times with the hope that each time would be better than the last. During our visits, they left a hubcab off one of our tires (or it was so loosely attached that it rolled off after a 15 minute drive), did not tighten the bolts on one tire, and didnt properly replace a serpentine belt. They were quick to fix most of these mistakes, but after so many of them, it hasnt been worth going back.
Took vehicle in to have a alignment done they explain that we need a new tires before we can do the alignment and to bring it in anytime to get the alignment done. After getting tires done they got us in right away for the alignment dealt with Mike did a great job thank you!
Jippy Lube mangled my fuel filter on my 01 Exploder Sport. Second time in a decade! They towed it to BG & paid for repairs. I bought it new & loaded. Its my go-to mountain Ute. Got a Colorado Cucaracha-Suby Cross Trek--for sporting around town. Itll be going to BG henceforth if need be. Frank & the team were on it...Pronto. Back in two working days. Cant say enough. Thx everybody! PKS
Brandon, Chad, and the team were immensely helpful when my steering went out of alignment as a result of me hitting a curb during a snow storm. They provided a detailed before and after alignment report, identified upcoming maintenance services, and took time to troubleshoot an issue which was discovered to be uneven tire wear. Their sales approach was informative and not fear based or aggressive. My experience with them has been one of the most positive auto mechanic interactions I have had and I would recommend them for wheel alignment and friendliness.
Great experience having my transmission replaced on my 02 ram 1500. Frank was very helpful and provided a couple different options from rebuilding to finding a used one. Everything was quick and communicated clearly throughout the process.
Can I just say that they are THE MOST honest, reliable, sweet, shop I have ever had been in. The last thing they want is to rip you off. My transmission is going out and to do a CVT flush and other repairs my car needed was somewhere around 1500. But I was explained that if I spend that much then my transmission goes out in a week or two that they wouldn’t want to see me waste my money like that. Specifically Matt, who went over and ABOVE beyond for me. Making phone calls trying to find some kind of extended warranty or recall on my car. Walked me through every finding and gave me lots of advice on how to proceed. There is not a better shop than this one. I will not be going anywhere else. Thank you BG, and thank you Matt. You and your team are exceptional!
Chad was amazing! He took care of all of my cars issues. Honest and affordable new business in Loveland Colorado. A definite place to use when you need car repair
It was my first time going to here but I will be coming back for future maintenance. I got my radiator, CV shaft and spark plugs replaced on my Toyota Tundra for a good price and in a quick fashion. They were also the only place in the Fort Collins area that could find that had the ability to do a steering alignment on my truck since my truck was too long for the other shops. The 3 year, 36,000 mile warranty on their work too is very comforting and atestes to their quality. I highly recommend this place. Their staff is also very professional and Kenny B was who I worked with. He was very helpful in explaining how to best maintain and preserve my vehicle. Overall, I highly recommend their services.
BG provides an excellent service. Mike Flippen was amazing, terrific communication though the whole process. Thank you BG
Thanks to Brandon Pursley for my enjoyable experience at BG. All staff was friendly, helpful, and on top of things. I even was offered a bagel sandwich while I waited. The shop did a thorough job and showed me pictures of what I needed repaired and why. The price was great and the best service I’ve had! Thanks BG I wouldn’t take my 4-runner anywhere else!
I am beyond happy that I have found this shop ! Professional and honest. Brandon went above and beyond in helping me work through getting my car taken care of. I love the option to sanitize cars after getting serviced. You can’t be too safe right now ! They’ve got this grandma’s seal of approval !
My family has been bringing a variety of vehicles here for years and we have always been treated great. Mike and Jay are great to work with. They are always kind, funny, and professional. My favorite thing about BG Auto is the pictures and videos that are taken when the mechanics are looking over or fixing a vehicle.
I’m a first timer using BG and man what a positive experience! Kenny B has a smile that never ends! I’ve been servicing my vehicles at the dealer for many years. With the amount of driving I do, it’s usually 2-3 months between services. Seemed to be a different advisor on every visit. The team at BG definitely go above and beyond what a typical service center would offer. They all have great attitudes and it’s evident they’re more than coworkers. Going forward they’re going to see a lot more of me and definitely all my vehicles. And everyone I know will will get to hear how great they are. Thank you guys!!
Great place. Great people. Its like I have a brand new truck now.
Great service, love these guys!
Top notch experience! First time customer at BG and I will never use another body shop again. Chad was fantastic! He took care of my new tires, gave me a great deal and even rushed the job to fit my busy schedule. I will definitely be back for any future repairs or maintenance!
These guys are super friendly and professional. Jorge Was so knowledgeable and helpful. He was able to accurately diagnose my vehicle in a timely manner and perform the repairs within the time promised. Would highly recommend!
I cant recommend BG Automotive enough. Frank is so helpful, knowledgeable, and easy-going. As a woman I feel comfortable going into this business and trusting what he relays to me. Ive been shown exactly whats wrong with my car and they have recommendations that make it possible to get the urgent work done that I need while setting up a care plan for the future needs of my vehicle. Thank you Frank and BG!
The people at BG do a remarkable job!! Ive lately had a number of issues crop up with my car as it hits the 150k mile mark and they have been there to support me at every turn with multiple repairs. Shoutout to Kenny, especially, who was there to help me calm my anxieties and put together a priority list, since I couldnt afford every repair at once. I know that good mechanics can feel hard to come by, but Id advise you to put your trust in BG.
Great place with great staff!
Brandon and the crew at BG Automotive were great to work with. All my questions were answered. Email estimate and correspondance were clear and to the point. They made sure I was happy with all the services provided and told me to call or come back if I had any concerns. They stand behind their work. Id definitely recommend BG Automotive.
I have been using BG Automotive since 2019! Brandon can always get me in for an oil change in a reasonable amount of time! They also are fairly quick on time for whatever service I am needing. Which is great because I usually have a toddler that accompanies me and our time for waiting is limited. If additional services are needed they are never pushy but honest about what is needed (which is usually urgent in the way I drive cars). I highly recommend BG Auto and Brandon! Also they are safe with Covid practices during this crazy time so I know I’m not going to a super Spreader event to get an oil change.
Im so happy to have found BG Automotive when I was totally finished with my dealer. It was easy to make the appointment online and they were prepared for us when we arrived. We were impressed with their desire to be thorough in diagnosing our problem by asking us to wait until the technician had time to do his research. Kenny, our advisor, kept us updated throughout our time there.We were especially impressed by the treatment we received while waiting. Everyone was friendly and professional and caring. They were happy to drop us at a nearby restaurant and pick us up. We felt they truly enjoyed taking care of their customers.Lastly, I couldnt help but overhear the various people on the phone - not necessarily the conversation itself, but the attitude in which the phone was answered and customers were helped. Everyone answered the phone in a manner I havent heard in years - like they were really glad you called and really wanted to help. I also noticed several times they went above and beyond to help a customer by understanding their situation and, in doing so, making a customer for life - as I know we will be.
Have used them many times before for my vehicles. The reports and transparency I receive regarding my vehicles is like no other. They are very accommodating and their customer service is also awesome!
Brandon was awesome. Not only did he share all pictures of my vehicle with me through my email and text, he took the time to explain everything. Great pricing customer service and friendly staff. I love this place
I was really impressed with them. They went above and beyond with my custome front wheel alignment. They were completely upfront when they found out it was going to take extra work, notifying me immediately. They had great customer service. I was there for a few hours, and every customer that came in, they treated them like a friend or family member. I cant recommend this place enough. Ill be happy to go back with any other work I need professionally done.
Brandon and their techs helped fix a check engine light that came on in my 2007 Outback. Thorough diagnostic with photos and explanation of what needed to get fixed. Quick turnaround. Warrantied and fix items that they worked on years prior with out cost.
Highly recommend this shop. Their tech Mike is very professional and reliable! They go above and beyond and it has always been a great experience. Could not be happier.
Absolute stellar service! Brandon the service manager was extremely knowledgeable and helpful with the issues on my Nissan. I had a diagnostic service performed and they quickly identified the problems and gave me a very comprehensive report on my vehicle showing problems, potential problems and what I needed to do to fix them. I went to school for automotive tech so I generally dont take my vehicles anywhere. I chose BG out of convenience and lack of time, but I will choose BG Automotive again because of there exceptional 5 star service. I am a mechanic by education, not by trade and I will refer anyone and everyone I can to this shop! They are excellent! Thank you Brandon and the entire staff at BG!!!!
I was able to schedule a same day appointment, came in, and my car issue was resolved in 5 minutes by staff member Frank, who was very helpful. Very reliable service!
BG is so nice to me.They check things out in my car for me for free, not to mention that they send me a detailed text-website that outlines exactly what’s wrong with my car.I always brought my car here when I lived in Fort Collins.You should too!
Seriously the incompetence of this company drives me insane. They have wasted more of my time than they have actually fixed any of my problems. How do you keep peoples lug keys? I need those things so I can take my tires off! Dont waste your time here. Go to c&t auto
Ive dealt with BG Auto for two cars, a 2005 Chrysler PT Cruiser GT and a 2001 Audi TT Roadster Quattro, on several occasions now. Each time the shop was super friendly, professional, thorough, and timely. They also stand behind their work with a warranty!I also appreciate their great communication. For example, for a super big 120k-service job where I had them replace my Audis timing belt, cam tensioner, water pump, thermostat, coolant temperature sensor, gaskets to fix multiple leaks, engine and rear differential oil and filter, they were texting me about the car status every single day. I even told them that they could have the car for 1-2 weeks if they needed it, yet they seemed intent on getting back the car as soon as possible (ultimately it was only a week).Ive dealt with several shops in Fort Collins and have been lucky to have good experiences with most, but my experiences with BG Auto has been the best of all of them.
Highly recommend BG automotive! Mike and the entire staff were kind, honest and professional. They were efficient and took great care of my vehicle! Will absolutely be returning for all of my vehicle needs in the future. Thank you BG automotive!
This is a great shop. They have worked on my Buick and did great work. So professional and kind. Jarad was great to work with. I recommend.
Brandon was very helpful, they aligned my wifes car and completed an oil change which was reasonably priced! But did an inspection which was detailed and comprehensive.... There were a few things that needed attention. So thank you Brandon for attention to detail!
Matt was super, work done according to estimate. Got a ride home. I have used BG Auto for over 8 years and always the best service!
As a professional truck driver, I don’t trust just any shop with my personal vehicles. BG is professional, trustworthy, and reliable. I’ve appreciated the communication of concerns from Brandon and everyone in the shop. Everyone is really helpful.
Nothing but good things to say about this place. I had Brandon as my service advisor and he could not have provided me with a better experience. He worked on 8 different things on my Jeep and had it back to me within a couple days. Plus a loaner free of charge. Incredible people working here paired with incredible workmanship equals a return visit from me. I highly recommend
Great service at a great price. Anoushir was very helpful and was quick to help me out. Will definitely be going back!
Finding a mechanic is akin to finding a doctor.You hope you don’t need one that often but, when you do, you want a great one.This shop is the one you want.I have taken two Jeeps and a Toyota Tundra to them.Honest...skilled...fairly priced, and spot on results.The icing on the cake...genuinely nice people.I owned a small business in town for twenty years...the owner of this shop clearly knows how to run a great business.Every person I spoke to was kind and truly cared about my experience with them.They could teach many businesses how to handle customer service.
Kenny at the Webster Ave location is phenomenal! Kenny called me several times while my car was being worked on. He was very friendly, and he handled all my questions efficiently and patiently. If you need a quality comprehensive diagnostic on your car and like working with nice people, take it here!
I needed some body work done and BG Automotive was able take care of it, I cant thank them enough!!!
Had an issue with my vehicle and they were able to get me in the same day to check it out. Speedy service...love it!! You guys rock!!
Excellent service! We worked with Brandon and he was extremely professional, polite and honest. When other shops couldnt see us for days to have an alignment done, BG saw us the same day and were able to fix our issues as we drove across the country. Thanks Brandon and the BG Auto staff!
Honest work fair pricing! Mike was awesome to work with!
Employees are very nice and so helpful i have been a few times and never been disappointed. I love them! Professional and understanding... Thanks guys not many places have the whole package I highly recommend BGs!
I appreciate the professionalism and the quality work that I receive from BG Automotive. Brandon is always extra helpful, very knowledgeable and service oriented. I really like doing business with them. They get the job done and done right. I highly recommend using BG for all your automotive needs.
I was so happy with the service and attention that I received here that when I needed some major work, I bypassed local shops and drove 20 miles to return to BG Automotive. As an elderly woman I felt that I could trust them.
Very kind and thorough service. Im grateful for Brandons care for customers and willingness to go above and beyond to fix my truck.
Brandon worked with us and was probably the nicest most professional person I have ever worked with. His smile alone made my truck run better
This is the finest automotive repair service I have ever experienced in my 50+ years of driving. Extraordinary customer service, the best of diagnostic technology and highly skilled employees characterize BGautomotive. I have never in my life experienced automotive service of this standard and quality. Thank you Brandon and Kenny.
Getting a car repaired can be nerve wracking and stressful. I am so grateful to have found a trustworthy shop for my vehicle ! The communication is excellent with full reports of vehicle maintenance emailed along with explanations of everything to consider. Brandon took time to explain things that I was unsure of and helped make a game plan for my vehicle.
Brandon was amazing!! Extremely professional!! He was able to get my daughters car in right away. Not only that, he also delivered it when promised.
Amazing place! I’ve had a couple of services performed by them and they have always been quick, professional, and informative! Recently, I needed major work on my car done but wasn’t able to leave my car over the weekend. They provided a loaner car for FREE to use as I please while they serviced my car. They are super friendly and do good work.
Frank and the staff at BG Automotive were exceptional. I was visiting a friend from out of town driving cross country when my AC in my MINI Cooper started leaking on my feet (in +90 F weather). He was able to order the part and have the car ready to go before I had to leave town. He was knowledgeable, experienced, timely, provided multiple updates on the time/location/ arrival of parts, and most of all friendly. Thanks to you and your staff Frank! I sincerely appreciate your services. ~Noel
Brandon Pursley and Kenny Burkhard were knowledgeable, friendly, and two of the best mechanics Ive come across in years. They took the time to answer many of my silly questions in a patient manner. I was thoroughly impressed and plan to come back to BG Automotive for years to come.
After taking my car to multiple shops, no one could figure out my check engine light, thankfully I had the technician Seamus working on my vehicle and had he it figured out in less than an hour, service was great, professional and everyone there is extremely knowledgeable. If you need honest automotive work done, this is the place to go!
These guys literally are life savers. I had a bizarre inquiry without an appointment. Not only were they pleasant during the phone call, when I arrived they were quick to get to my car even though they didn’t know if they could help me. I waited less than an hour and the problem was resolved. Shout out to Frank Ruzicka, he kept communication open the entire time and was extremely pleasant and professional. 5 out of 5 guys, thank you!
Bg did a great job on my Chevy Silverado. Jarad was a joy to work with and so was the rest of the crew. Great job guys.
I love this place! I know when were being a vehicle in they are going to fix it right the first time. They always go above and beyond what is expected. My entire family is hooked and will never go anywhere else! Thanks to Brian and Mike and the whole team for a great job!
I went to BG to establish a relationship with a local shop with regards to performing maintenance & custom work on my vehicles. One of those vehicles is a Jeep. They offered to install a custom steering component which I purchased from a 4x4 shop.When I picked up my jeep something was just not right. Explaining to Brandon that it just didnt feel right he & I tried to figure that out. It just didnt make sense why. What was so impressive was that he and his shop went above and beyond. He contacted the vendor of that part and the short of it was that the 4x4 shop sold me an incorrect part. It fit but didnt fit for the lift I had. After finding that out & getting this level of service from them, I commend them for not only learning a little more about Jeeps, but to go to the next level of customer service, thats unusual. They are amazing. Would I recommend them, yes. Over & over. Did they do right by me - again yes - over & over. This level of service shows that this shop is not above learning & venturing in an area that is new. It says much of a shop that will do that, not rip you off & give you transparency & honesty. Highly consider bringing your rig, your vehicle, your baby to them. 6.30.2020
Ive taken my Suburu to BG for a couple of years, and they provide great service and customer satisfaction. Today, I had my car in for an oil change, pcv valve replacement, and inspection to prioritize maintenance items; after their well-detailed reports that included photos, I elected to get additional service and parts replacements. Info was texted and emailed to me, along with my follow-up phone call. Kaylee was an informative service coordinator, and Beau did a great job with diagnostics, maintenance, and repairs. The work was done quickly, efficiently, and the charges were reasonable. When I went inside, the employees at the desk wore masks, same for the technician, Beau, who addressed my follow-up and went for a test drive with me to make sure all was in order. All was good. I highly recommend them.
Frank and his team were excellent!They were able to get my vehicle completed on time by staying late on a Friday so we could drive to Yellowstone the following day.Thanks guys for making it happen. We just got home safely and created memories of a lifetime.
Employees drive reckless around town and brake check other drivers. When confronted about it, management responds by saying what do you want me to do about it?. Will never even consider this unprofessional shop.
I was referred to BG and could not be happier that I took the advice and went there! Extremely professional, friendly, and knowledgeable through the entire process. Kenny was fantastic to work with, and I was blown away by the email report they sent me after diagnosing the issue with my Kia Sorento. Very detailed report with photos to boot made it clear what was going on. Thanks so much for the great service!
We love the contact free key drop. The sales staff is always friendly and Brandon Pursley is great. Best shop in Fort Collins.
I took my daughters car for a repair it turns out she didn’t need! They were so kind and professional and never charged me for looking at the problem!! Thank you!!! She will return for help another time!!